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Extended Stay America - Akron - Copley - East

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185 Montrose Ave West, Copley, OH 44321
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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
philadelphia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2016

The best thing was our room was immaculate and recently remodeled. We had a good bed, good a/c, and brand new appliances in our third floor room. It was very quiet. There was, however, no ready kitchen. We had to ask for everything, which was provided, only after asking at the front desk. We then carried upstairs hairdryer, pillow, and... More 

Helpful?
Thank havepetwilltravel
Manager_11525, Manager at Extended Stay America - Akron - Copley - East, responded to this review

Thank you for posting a review of our hotel. I'm glad that you found your room to be clean and quiet during your stay with us. Still, I apologize that our dishware policy did not meet your needs. Your comments will be useful as we continue to improve our guest experience. As well, I apologize that you had difficulties finding... More 

North Lewisburg, Ohio
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 5, 2016

We got a super clean, comfortable , pet friendly room for under $70. The 're was some construction going on but it did not interfere with our stay Nice recliner in room.. Super nice staff. Free coffee and breakfast snacks

Helpful?
Thank Jesse E
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 19, 2015

Scheduled a multi night stay recently and only stayed 2 nights. Parts of the hotel reek of smoke especially the 3rd floor. Prostitution appears to be a cash cow for this location. No cameras except at the front desk, so the prostitutes let the johns in the side door. Management does not seem too concerned. I did not feel safe... More 

Helpful?
1 Thank Gordan D
Ohio
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 19, 2015

My wife and I recently took our dog to the Eye Care for Animals for cataract surgery. By the way, great place for canine eye care, he sees quite well. Anyway, Found this place on line because they accept pets and couldn't be more pleased with service. From the reservations to the personal care they gave us we were pleasantly... More 

Helpful?
Thank chloebear
Manager_11525, General Manager at Extended Stay America - Akron - Copley - East, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I’m glad you enjoyed our friendly customer service and pet friendly policy. Once more, thank you for posting your review. We look forward to having you... More 

Chagrin Falls, Ohio
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 18, 2015

This hotel is bare bones, but for the price it is decent. Although it doesn't have a fitness room having a full kitchen is a real treat when traveling and although the hotel was obviously understaffed the front desk clerk was polite and gave me the room/floor I asked for. Unlike some of the other reviews I read I did... More 

Helpful?
Thank Amy T
Cortland, New York
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 12, 2014 via mobile

Writing this review as I wait for a clerk to show up and check me in. Have reservation. No clerk. Sign on door back in 15/20 minutes( a typed sign so it happens often). It's been 50 minutes. Calling local number reaches a call center. Been on hold with 3 different people. 'Nough said.

Helpful?
1 Thank EnjoyEverySandwich
Manager_11525, Manager at Extended Stay America - Akron - Copley - East, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that your experience did not meet your expectations. I met with the team, and we discussed this to ensure that this is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed September 25, 2014

WTH? OK, I can sympathize, as the hotel had a pipe burst the week before and they were down 12 rooms HOWEVER, there is an Extended Stay kitty corner across the street, and they didn't put us there? Now come on; that is just common sense. They would rather disappoint their customer and not lose the sale? How does that... More 

Helpful?
Thank MaryW2
Us
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed September 17, 2014

I stayed here for 6 nights total. Originally booked my stay for 2 days in the start of September. The first night I felt as if I had got bit on my upper body by something and alerted a man and a woman who had worked for Orkin pest control company, who had knocked on my door during the second... More 

Helpful?
2 Thank idaliss
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 15, 2014

The entire hotel is in a state of disrepair. Tiles cracked. Luggage racks filthy and held together by duct tape. Carpets were just plain filthy. Inadequate bedding. Had to ask for extra pillows. Could have used an extra blanket, but none available in room. No housekeeping. Bathroom sink did not drain. Showerhead was outdated and slow. Staff was absent from... More 

Helpful?
Thank sue e
Michigan
Level Contributor
89 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed August 18, 2014

For a low-cost, extended stay business trip - this fits the bill. It was clean, comfortable, and convenient. The room was spacious and had a decent TV and kitchen area. The bathroom was also purposeful and clean. Everything in the room was well stocked - I didn't need to have the supply of towels or toilet paper restocked. There are... More 

Helpful?
Thank Shoup-a-loop
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Akron - Copley - East

Address: 185 Montrose Ave West, Copley, OH 44321
Location: United States > Ohio > Copley
Price Range: $77 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Akron - Copley - East 2*
Number of rooms: 95
Reservation Options:
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Also Known As:
Extended Stay Copley
Copley Extended Stay
Extended Stay America Copley
Extended Stay America - Akron - Copley - East Ohio
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