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Extended Stay America - Akron - Copley - West

Booking.com$76*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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Extended Stay America - Akron - Copley - West
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49 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Akron - Copley - West
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Showing 49: English reviews
charlotte
Reviewed January 2, 2013

Had to call desk clerk on last night of 3-nite stay due to incessant barking from two dogs in adjoining rooms on the 2nd floor. Rooms were located mid-section of 2nd floor. We knew pets were permitted in the hotel, but were not told we were being assigned a room across the hall from pets that were left unattended all...

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Helpful?
1Thank gibjab
Manager-BKL, Manager at Extended Stay America - Akron - Copley - West, responded to this review

Dear Korinana, Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this hotel’s...

Clarksburg, West Virginia
Reviewed December 19, 2012

This hotel is in need of TOTAL remodeling and TOTAL MGT. replacement...I experienced no hot water, unclean office, hallways, rooms, and to top it all off..during my stay I witnessed a Police bust for Drugs and Prostitution..needless to say, I would NEVER recommend this hotel nor would I EVER stay here again...go to Stay Place down the street...nicer..cleaner...quieter...SAFER....

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Helpful?
1Thank Robert C
Manager-BKL, Manager at Extended Stay America - Akron - Copley - West, responded to this review

Dear Robert C, Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this...

copley
Reviewed December 18, 2012

promised hotwater would be fixed this morning - at 4pm we still have no hotwater. Moving to the Stay Place Suites down the street, much nicer and rates are comparable. Rooms and hallways are very dirty and old, old is ok if it is clean - this is not clean! From the outside looks great, but then you step into...

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Helpful?
1Thank CopleyDew
Manager-BKL, Manager at Extended Stay America - Akron - Copley - West, responded to this review

Dear CopleyDew, Thank you for taking the time to review your recent stay at Studio Plus Akron-Copley. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We have strict quality control standards that are meant to prevent situations like yours from occurring. All...

ohio
Reviewed November 16, 2012

I have stayed here twice in the past year. I have had great experiences both times. I was able to check in early. The bed was comfortable. The hotel staff was friendly and helpful. The bed was comfortable. I enjoyed having the kitchen. The TV had cable with a wide choice of channels. Compared to the hotel down the road...

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Helpful?
Thank Jkmini
Manager-BKL, Manager at Extended Stay America - Akron - Copley - West, responded to this review

Dear jkmini, Thanks very much for taking the time to comment on your stay with us. At Studio Plus Akron, we strive for total guest satisfaction, so we are always delighted to learn that we have accomplished just that. Please let us know if we can assist you in any way with your future travels to the Akron area or...

Canton, Ohio
Reviewed November 8, 2012

I've stayed at the Studio Plus Akron-Copley twice in the last few months and had great experiences both times. Great customer service - especially Paul - all the staff were personable but he went above and beyond. Monique, the manager also took time to call after our stay which was very nice. We decided on it because it allows dogs...

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Helpful?
Thank Deidre B
Manager-BKL, Manager at Extended Stay America - Akron - Copley - West, responded to this review

Ms. Deidre, Thank you very much for taking the time to comment on your stay with us at our hotel. The staff and I strive to provide each guest with 100% satisfaction, so we are always delighted to learn that we have accomplished just that. It would be our pleasure to have you stay with us again in the future...

Copley, Ohio
Reviewed October 20, 2012

We travel quite a bit. I have to say the employee's here at Copley make sure everything is up to expectations. We had stayed here a month ago and then left and came back. This trip we ended up with a different room and the mattress was not good for my back. Hubby wasn't complaining but my back was. I...

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Helpful?
Thank CrisnDavid
Manager-BKL, Manager at Extended Stay America - Akron - Copley - West, responded to this review

Dear CrisnDavid, Thank you very much for taking the time to comment on your stay with us at our hotel. The staff and I strive to provide each guest with 100% satisfaction, so we are always delighted to learn that we have accomplished just that. It would be our pleasure to have you stay with us again in the future...

Reviewed September 14, 2012

I recently stayed in this hotel for seven days. While it isn't "The Ritz", it was clean, comfortable and well equipped. The hotel staff was friendly and helpful. The room consisted of a kitchen, bath, sitting room and adjacent bedroom area which was equipped with comfortable queen-sized bed. The sitting area had an couch, chair and a reasonable sized flat-screen...

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Helpful?
1Thank Bruce D
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

Bruce- Thank you very much for taking the time to comment on your stay with us at our hotel. The staff and I strive to provide each guest with 100% satisfaction, so we are always delighted to learn that we have accomplished just that. It would be our pleasure to have you stay with us again in the future or...

Akron, Ohio
Reviewed August 4, 2012

I was relocating and looking to try to conserve money on an extended stay. I did not expect this to be a Hampton Inn or a Hilton, since the price averaged out to about $60/night. The staff was very friendly, but the hotel desperately needs updating. It was clean, but shabby. Pros: Security was reasonable. Again, staff was excellent. I...

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Helpful?
Thank Jacalyn1017
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. It is always satisfying to read positive feedback, about our staff, from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the...

Upstate NY
Reviewed July 16, 2012

If we were staying more than one night we would have gone elsewhere. I took my family to visit a dying relative, so we weren't looking for a resort experience. The room, 2 queen beds, was very large, but the bathroom was microscopic. There was the obligitory junk left visible under the couch and TV that my wife always see's...

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Helpful?
1Thank Javious_64
ChristopherTM, Manager at Extended Stay America - Akron - Copley - West, responded to this review

Dear Javious_64, Thank you for taking the time to review your recent stay at Studio Plus Akron-Copley. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We have strict quality control standards that are meant to prevent situations like yours from occurring. All...

Cocoa, Florida, United States
Reviewed June 28, 2012

I appreciate any hotel that is able to somewhat comfortably house a family of 5 in one room. However, when booking the room (Queen Suite) we were unable to book the room online, because the website's maximum occupancy is 4 even though the room sleeps 6. We called and were greeted by friendly staff, who though were unable to give...

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Helpful?
Thank flaFamilyof5
Management response:

Dear Family of 5, I recently received a copy of your review, and wanted to personally thank you for your feedback. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory....

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Extended Stay America - Akron - Copley - West

Address: 170 Montrose West Ave, Copley, OH 44321 (Formerly Studio Plus)
Location: United States > Ohio > Copley
Price Range: $75 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Akron - Copley - West 2.5*
Number of rooms: 72
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Also Known As:
Extended Stay America - Akron - Copley - West Ohio
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Questions & Answers

Questions? Get answers from Extended Stay America - Akron - Copley - West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Wonderful to have home cooked meals, and help save you money when traveling, cook it yourself.”
400debbiej, Oct 9, 2016 | Read review
“Avoid the highway side of building......”
Adam1128, Dec 3, 2014 | Read review
“go to another hotel”
NJmailman, Sep 6, 2014 | Read review
“Avoid this place”
knitgusknit, Aug 3, 2014 | Read review
“Choose another place to stay”
hotels961, May 28, 2014 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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