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Extended Stay America - Akron - Copley - West

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Extended Stay America - Akron - Copley - West
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46 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Columbus, Ohio
Level Contributor
45 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 5, 2016 via mobile

We visited cuyahoga to attend a concert at the Blossom Music Pavilion. The hotel was very nice for only $80 a night. We had a full kitchen, comfy bed and the room was pet friendly so we could bring our dog. Check in and check out was very easy and quick.

Helpful?
Thank artgurl33
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that we were able to accommodate your needs with our convenient location and pet friendly policy! I’m glad we were able to provide you with a home away from home experience. The staff and I would like to thank... More 

Tionesta, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 4, 2015

Two of us stayed at the "other" Extended Stay a couple of year ago and we thought we would try this one out. (We stayed one night.) We're glad we did. It's an older hotel, granted, so it shows some wear and tear. But---it was very clean, the room was huge (we got a 2 queen w/sleeper sofa). This room... More 

Helpful?
Thank Dixie063
Louisville Ky
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 13, 2015

Not the nicest hotel in the world..... But way worth the MONEY for a week's Stay.... Pretty darn good. Stayed in a 1 bedroom by myself for work.,, Close to several places to eat and shopping. Stay HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Helpful?
Thank BigMacDaddytheville
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that we provided you with a comfortable and affordable stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Dacula, Georgia
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed August 9, 2015 via mobile

First I will say that I had never booked with this brand so I didn't realize they do not provide daily maid service. I guess that partially my fault but I also blame "hotel" booking sites since I don't think these types should come up for people looking for a true hotel. With that being said, the pros are the... More 

Helpful?
Thank Lhutch72
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that you experienced some issues during your stay. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, we... More 

Toledo, Ohio
Level Contributor
627 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 240 helpful votes
2 of 5 stars Reviewed January 8, 2015 via mobile

There are two locations across from each other.. this review is for the downhill location. . Really bad parking lot. . Tiny tiny. .. My room was very subpar for an extended stay location. . Even though I turned the heater completely off it still kept blowing in frigid air. . The kitchen area was dated for such a new... More 

Helpful?
Thank Sonny_circumvehor
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about the staff and Niki; however, we apologize that there were so many maintenance issues with your room. In response to your review, I will be implementing a more thorough inspection process to ensure that these issues are not... More 

High Point, North Carolina
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed December 3, 2014

The location is near interstate, and US 18 - West of Akron. Good location for access to Cleveland airport. The hotel room was OK - nothing to write home about. The thing that was not so good was the highway noise - all night long. The tractor trailers and heavy traffic can be heard - all night. I do not... More 

Helpful?
Thank Adam1128
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm glad that our hotel was a good location and convenient for your travels. We like our guests to be comfortable during their stay, so I'm sorry to hear that you experienced some hallway noise during your stay. Our team is well-trained in handling... More 

Ontario's Highlands, Canada
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed October 20, 2014

It was Ok for a two night stay. Unfortunately , we could smell the cooking next door. It didn't last forever and seemed to be coming in the bathroom vent so we closed the bathroom door and it was better. There was no bathroom fan just a vent in the ceiling ?? There is a good cup of coffee in... More 

Helpful?
Thank Fred R
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate your kind comments about our grab-and-go breakfast and the coffee provided, and we are glad that we were able to provide you with a clean room. Still, we do apologize for the cooking odors you experienced. I will be working with my... More 

New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 6, 2014

Had reservations here in August. Drove 6 hours arrived at midnight. rang bell for service and entered the office ( wow it was even dirty in the office , the carpets were stained ). Was given a room on second floor that on first sight didnt look to clean. Opened up sofa bed for our daughter and it was broken... More 

Helpful?
Thank NJmailman
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness of the rooms you were checked into is truly regrettable. We are very sorry for your experience. We can assure you that we have reviewed your feedback with our staff and have taken steps to ensure your... More 

ohio
Level Contributor
65 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed August 3, 2014

Spent the weekend here for the golf tournament and it was awful. Starting in the lobby you are greeted with the reek of smoke smell everywhere. Even the nonsmoking floor smelled. Don't look down because the floors in the lobby are filthy and the carpets in the halls are no better. Between the smoke smell and the cooking odors, it... More 

Helpful?
Thank knitgusknit
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am disheartened to read of the odors and cleanliness issues that you experienced during your stay. I will be meeting with my housekeeping staff to review our cleanliness standards to ensure that your experience is not repeated. As well, I am sorry to... More 

Missouri city
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 3, 2014

This place is terrible. If you are looking for a overnight stay, STAY AWAY from here. Room was gross, patches of paint on walls, carpet dirty, molding from walls peeling off. The common areas are equally disgusting. I would have rather slept in my car. Elevator was also broken. They don't clean room daily, only if you stay for more... More 

Helpful?
1 Thank Almans2009
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to read of the cleanliness issues you experienced in your room during your stay. Please know that as this hotel's manager, I will be working with my housekeeping staff... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Extended Stay America - Akron - Copley - West

Address: 170 Montrose West Ave, Copley, OH 44321 (Formerly Studio Plus)
Location: United States > Ohio > Copley
Price Range: $76 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Akron - Copley - West 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Extended Stay America - Akron - Copley - West Ohio
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