We expected a luxury hotel, with all the usual amenities. Yet, due to the pandemic, we were disappointed. The hotel had turned off all ice machines, removed all hair dryers, soaps, shampoos and extra toilet tissue from every room due to the COVID-19 pandemic. They did make all of these items available if asked. Guests had to go down to the front desk to get them. It would have been helpful if the hotel had emailed all guests about this, so that we could have brought our own.

Spending 150+ nights on the road a year it’s nice to stay in something different. My room on 6th floor wasn’t overly huge. It was quaint. The bathroom had a nice rain shower head in it with quick hot water. TV was right there on the wall at foot of bed and not in some odd location. I appreciated all that the amenities offered. I do wish one thing though, might seem a little contradictory, but some hotels have fresh fruit out for your enjoyment. That’s a great snack. And also, I wish they had drink machines on the upper floors to grab that morning caffeine.

First, when you walk in the door you will be struck by the beautiful lobby. I have to say the staff at check in are flawless and incredibly welcoming. I give check in 5 out of 5 stars. Yes, the rooms are small and the bathroom vanity table was certainly lacking space to set your toiletries. It would have been really cramped if I was sharing the room. On the upside, the bed was very comfortable and even though the room faces High Street the noise level was not bad. The only hiccup I had was the in room coffee bar was lacking regular coffee. Not a fun discovery at 6am. However I was able to get dressed and go down to the lobby for a cup of coffee. So overall, my experience was really good and I would definitely stay here again.