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The Westin Great Southern Columbus

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310 S High St, Columbus, OH 43215-4508
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (146)
Room & Suite (103)
Dining (14)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Great Southern Columbus
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#51 of 166 hotels in Columbus
Location
Cleanliness
Service
Value
The Westin Great Southern Columbus is an ideally situated luxury hotel in the heart of the Downtown Columbus, Ohio's business district. This Columbus hotel is within walking distance of the Greater Columbus Convention Center, and some of the finest things to do in Columbus, including the State Capitol, Nationwide Arena, the Arena District, the Brewery District, German Village, Ohio's Center of Science & Industry, and the Short North Area. HISTORIC HOTEL IN COLUMBUS Known as The Great Southern Hotel in its grand beginnings in 1897, the city's most-renowned hotel offers guests gracious service and luxurious surroundings. The hotel's grandiose architecture is from a different era and is the perfect backdrop to your big day - begin planning your Columbus wedding today.
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Full view
Property amenities
Valet parking
Wifi
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Paid private parking on-site
Paid wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Room service
Safe
Telephone
Flatscreen TV
iPod docking station
Room types
Non-smoking rooms
Suites
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English
Hotel links
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735Reviews8Q+A100Room tips
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Popular mentions
Paul N wrote a review Jun 6
3 contributions
I visited this beautiful historic hotel for a quick one night stay. I wish I could have stayed longer as the hotel was very clean and the staff was so pleasant. There was a wedding in the hotel that night but the desk was able to put me in a room away from any noise.
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Date of stay: May 2021Trip type: Traveled solo
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Timothy Hopkins wrote a review Mar 2021
2 contributions
Can’t recommend this hotel. 3:30am a group of people came back to the hotel and were yelling and slamming doors. Called Securitiy several times and they couldn’t get it to stop (past 4am) I suggested the police, they never were called. If you want a good night sleep and not a crazy hotel go somewhere else! The lady at the front desk hung up on me as well, she didn’t care about the situation that lasted over 1hr. Nothing was done for compensation. Do NOT stay here!
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Date of stay: March 2021Trip type: Traveled on business
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Matt W wrote a review Jan 2021
1 contribution1 helpful vote
Maria (the front receptionist) was friendly and personable! She represented the Westin very well and should be commended by the Westin Hotel staff!! Great job to her and the hotel!! Very clean room and COVID compliant as well
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Date of stay: January 2021Trip type: Traveled on business
1 Helpful vote
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tiltedaxis wrote a review Dec 2020
Jacksonville, Florida373 contributions87 helpful votes
This is not your typical nice Westin. The room was disgusting. There was a clothing sticker on the nightstand, a sock under the edge of the bed, and something gross on one of the couch throw pillows. The remote did not work, so we had to call for a new one. The heaters in the room were incredibly loud. The workers were not great, except for the valet when we first checked in - he was the only nice, helpful worker. The first time I stepped outside the front door to take out my dog (had to go across the street to find a place for her), I was immediately yelled at by people at the bus stop across the street (racist, sexist comments). I will never come back to this hotel.
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Date of stay: December 2020
1 Helpful vote
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Response from Hotel Guest Services, Marketing at The Westin Great Southern Columbus
Responded Jan 6, 2021
We are sorry to hear that your stay at the Westin Great Southern Columbus was a disappointing one. We strive to provide the best in service and accommodations, and we regret that we fell short of your expectations. It is through feedback such as yours that we are able to continuously improve. I have addressed your concerns with the appropriate hotel departments to ensure this does not happen again. Please could you call me directly at 614-228-3800 to further discuss your stay? Sincerely, Brie Miller Front Office Manager
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Clara M wrote a review Dec 2020
Toledo, Ohio106 contributions44 helpful votes
+1
I had such high hopes for this place. I know it’s very popular for weddings and the lobby, ballrooms and exterior are gorgeous. When snow forced us to get a room on Christmas Day we decided to get a room at The Westin for these reasons. The employees were a 10/10–very nice at check-in and valet parking. However, when we got to our room I was so disappointed and I’m sure you’ll see why. It looks entirely different from the website pictures, is extremely dated and one of the smallest hotel rooms I’ve EVER had—and I’ve stayed in some smallll hotels in Europe! The furniture was oddly placed, as you can see in the photo below it would be impossible to watch the tv as the dresser is in the corner away from the bed. Will never stay here and have decided to switch to IHG after my second bad Marriott experience in Columbus in 2 months. Honestly hoping I can get a partial refund because I felt it was that bad.
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Hotel Guest Services, Marketing at The Westin Great Southern Columbus
Responded Jan 6, 2021
Thank you for choosing the Westin Great Southern Columbus during your travels. We strive to create a memorable experience for all our valued guests, and it seems we have fallen short during your stay. We are the oldest property in Columbus, 123 years. It seems you stayed in one of our Metropolitan rooms which are on the smaller side due to the property's age. I would like to personally speak with you regarding your stay. Please call me at your convenience at 614-228-3800. Once again, our sincere apologies for the inconveniences you've experienced during your stay. I look forward to hearing from you. Warm Regards, Brie Miller Front Office Manager
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PRICE RANGE
$169 - $340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin columbus hotel columbus, westin columbus, columbus westin
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
189
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Frequently Asked Questions about The Westin Great Southern Columbus
Which popular attractions are close to The Westin Great Southern Columbus?
Nearby attractions include Ohio Theater (0.3 miles), Columbus Commons (0.2 miles), and Southern Theater (0.01 miles).
What are some of the property amenities at The Westin Great Southern Columbus?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Great Southern Columbus?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at The Westin Great Southern Columbus?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Great Southern Columbus?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Westin Great Southern Columbus?
Conveniently located restaurants include Katzinger's Delicatessen, Dirty Frank's Hot Dog Palace, and Milestone 229.
Are there opportunities to exercise at The Westin Great Southern Columbus?
Yes, guests have access to a fitness center during their stay.
Is The Westin Great Southern Columbus located near the city center?
Yes, it is 0.5 miles away from the center of Columbus.
Are any cleaning services offered at The Westin Great Southern Columbus?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Great Southern Columbus?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Great Southern Columbus offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.