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Holiday Inn Columbus Downtown Capital Square

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175 East Town St, Columbus, OH 43215
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Holiday Inn Columbus Downtown Capital Square
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242 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed yesterday NEW

We spent this past Saturday night here and cannot say enough good things about the hotel. As a matter of fact, there were numerous times I told my daughter that I needed to go online and write a good review! We were able to check in early - by 3 hours! The room was immaculate, sized nicely and comfortable. The... More 

Helpful?
Thank Lisa D
New Delhi, India
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

ell most of the properties i end up spending my time during my travel to the US last few times are Holiday Inn's. although their layouts/themes etc are similar i can distinguish between the good and the lousy ones fairly quickly. Staff at this holiday inn was one of the best i have come across. Very helpful & as they... More 

Helpful?
Thank piyush_mehta3
Cleveland, Ohio
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff and accommodations are fine and it was a convenient location. The area seems unsafe and we drove to other areas for dinner etc. Staff was welcoming and breakfast was good most days. Pool looked clean and hotel was modern looking and renovated.

Helpful?
Thank Jane199
Parkersburg, West Virginia, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a family member in Grant medical center, just up the street, and needed a place to stay in an emergency. I must admit, I was a little apprehensive because of some uf the reviews I was reading on Tripadvisor, and more so on another rating site, but it was very late and we were frazzled and tired so... More 

Helpful?
Thank Kenny C
Toluca, Mexico
Level Contributor
126 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 29, 2015

Based on the location right in downtown and the look of the hotel from the outside, I had high hopes here. However the rooms are in desperate need of updating with old worn out carpets and furniture. Many nice attractions and restaurants are within walking distance.

Helpful?
Thank johntpt
IHGCare, Guest Relations Manager at Holiday Inn Columbus Downtown Capital Square, responded to this review

Dear johntpt, Thank you for staying with us and taking the time to express your thoughts and concerns. I am glad you found our location in walking distance to attractions and restaurants. However, I regret that you found our rooms needing renovation. Your feedback is instrumental for us to upgrade what we can offer to our valued guests to achieve... More 

Adrian, Michigan
Level Contributor
1,882 reviews
227 hotel reviews
common_n_hotel_reviews_1bd8 705 helpful votes
4 of 5 stars Reviewed December 2, 2015

This hotel is a very good option if you need a place to stay in downtown Columbus. The location is well placed for a visit to city center. The facility is showing its age a little but is well maintained. The rooms are spacious and the view is nice from the higher floors. There is a restaurant for morning breakfast... More 

Helpful?
Thank Debbie K
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 30, 2015

I had training at the Sheraton up the street, but I stayed here for a couple of nights to save some money. The location was convenient to walk anywhere downtown that I needed to. The room was comfortable, but I had some loud people next door to me late at night. The walls didn't drown out their talking as much... More 

Helpful?
Thank Dave S
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 26, 2015

The hotel is centrally located in downtown Columbus. It is across the street from a bus station, but the neighborhood doesn't feel unsafe. The room appeared to have been fairly recently remodeled and, while not luxurious, was satisfactory for a night. The hallways and the elevator leave much to be desired. They were tired and in poor condition. The vending... More 

Helpful?
Thank Brendan O
Brunswick, Georgia
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 25, 2015

The hotel is being renovated; however, my room was in good condition and the work being done did not bother me. The bathtub is slippery and needs a bathmat. The hallways were dingy, but I was informed that was part of the renovation and would be updated. The staff at the front desk and bar were excellent. I would stay... More 

Helpful?
Thank tourgal21
Chicago, Illinois
Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed September 21, 2015

Convenient downtown location at 4th & Town. Across the street from Greyhound and near city bus stops. Older building but most of the interior has been nicely remodeled. Decent restaurant and bar onsite. I was very impressed with the staff, who across the board over three days were very friendly and extremely helpful, even during the busy weekend of a... More 

Helpful?
Thank Jason L
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