Room was clean, bathroom was clean. Lots of food options and great location. Only complaints are far walk for parking and garage is $22 a night. Lots of sirens at night (EMS) and pillows left my neck stiff for 3 days…but like I said, I would book again! Loved checking in and out on my phone as well.
Great place to stay, convenient location, comfortable and up to date rooms, extremely friendly and engaging staff! Valets service is the BEST I have ever experienced! The valets were all extremely engaging, were quick to serve and always had a smile on their face! The only thing missing is a pool and hot tub!
The hotel is beautiful and clean. The staff was friendly and welcoming very helpful. The mattresses in my room needs to be changed it caused me shoulder and back pain to the point I needed pain relief with medication. I had to position the pillows from the other bed to fill the sink to get some comfort. The view of the highway and the early morning sun spectacular. The hotel is also in walking distance of shopping and some attractions. Overall I enjoyed my stay. This is my third time staying at your hotel brand and if all are the same or better I will use again
I stayed at the Hyatt Regency in Columbus because of the close proximity to the Pelotonia ride event that was going on. I was both a volunteer and a rider in the event. With how busy the hotel was with the Pelotonia guests and others who had things going on in the conference center, they did wonderful and were very polite and professional. The valet experience was seamless - we dropped off at a busy time and were helped very quickly, and when we picked up it was very early but the valet was prompt in retrieving our vehicle.
enjoyed my stay, hotel was clean and the staff was very helpful. I would recommend this facility to any one visiting downtown Colombus and whenever I am in Columbus Ohio, I will definitely stay at this Hyatt.
Room was dirty. Nothing was stocked. It was like they only made the beds and moved on to the next room. Door would not open unless we put full force into it. Got stuck inside room a few times, until i could get door open. Food and drinks were horrible along with service. Valet is an out sourced company but they LOST our keys. Wouldn't tell us anything besides car was on its way, when it wasn't! Four hours later keys were found with some bs story.
This hotel is beautiful and had the most comfortable bed I've slept in of any hotel in the last 5 years! The room and general areas of the hotel were VERY clean. All of the staff were extremely friendly.
We went there for a business trip and the room was clean, bathroom was clean, the hotel staff was super friendly. When I needed to find a place to work until check-in time, and they were very accommodating and handled everything to suit my needs!
Love the hotel! Rooms were very comfortable. Staff was excellent. Housekeeping was always daily for our needs. Food was exceptional. Being connected to the conference center was great. Everything under the same roof. Hoping to stay again in a Hyatt hotel. You cannot go wrong.
Smiling and friendly staff. Staff members said hello, asked if there was anything they could help us with, and made us feel welcome. We saw the staff kept the Hyatt clean and kept cleaning during our visit.
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