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Sheraton Columbus at Capitol Square Hotel

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Sheraton Columbus at Capitol Square Hotel
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391 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Seattle, Washington
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

For the most part, I was very pleased with my stay at this hotel. The staff in the lobby and front desk were incredibly welcoming and friendly, even though they were quite busy. I felt that they genuinely enjoyed their jobs and liked interacting with guests. I got really lucky at check-in and received a free upgrade to the Presidential... More 

Helpful?
Thank Christen F
Austin, Texas
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Our AirB&B fell through for a recent trip to Columbus so we decided to take a stab at one of those sites where you have no idea what hotel you are getting. Put in the number of stars, area and they pick one for you. So glad we got this place! The Sheraton Columbus was perfect! The location couldn't be... More 

Helpful?
Thank texasbondgrrl
Reelsville, Indiana
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

At check in on Friday we were asked what time we would be checking out on Sunday so that they could "tell housekeeping". Blanket had yellow stains on it, several spots, have pics. Shower had two temps: very hot & scalding hot. In order to take a bath (could not use shower, too hot) we had to pour luke warm... More 

Helpful?
Thank shelli j
Columbus, Ohio
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed one night and I really enjoyed myself. The room was clean and spacious. The bathroom was huge and there was a great view. Front desk personnel were great! Xander was amazing! Very attentive and accommodating. The only downside is that there wasn't a refrigerator in the room. Otherwise I enjoyed myself! I will be back!

Helpful?
Thank Msnik522
Toledo, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Cramped and dim room; had trouble getting room to cool; few amenities; pay extra to park; very thin walls; overpriced; may be just ok for business travelers but certainly not for families; there must be better than this for the money. I chose this hotel for a family trip and ended up apologizing to them; Will not repeat.

Helpful?
1 Thank suewho51
Versailles, Kentucky
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Very luxurious hotel. Everything about the hotel was first class. Has all the amenities you need within the building. The parking for the hotel is in an adjacent underground garage that is accessible via elevator and hallway to the hotel. You do not have to valet park if you don't want to and it is very short walk back to... More 

Helpful?
Thank Curt P
Dallas, Texas
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Welcoming staff, great location and very well-appointed rooms! The beds are excellent too. Just wish the TV line up had HGTV, which is one of my 'guilty pleasures' when I'm on the road. Outlets seem adequate although the I usually prefer o e that's easily accessible from the bed to plug in my phone overnight. All in all though a... More 

Helpful?
Thank Carol M
Albany, New York
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Expect to pay around $200 night for an average run of the mill room, then extra for parking which they don't offer. Shockingly, they refuse to provide morning coffee to guests. I was told at 7am that "Starbucks would kill them if they gave away free coffee. Corporate money grubbing at it's finest, the customer loses. No wonder Airbnb is... More 

Helpful?
1 Thank abstractmuse
Pittsburgh, Pennsylvania
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is my fifth visit in as many weeks, an I have yet to have a positive experience. Valet parking is iffy. Typically they stand and watch you unload your luggage, and don't engage until you tell them you're checking in (the luggage should be a give away). I have been injured by a piece of metal sticking out of... More 

Helpful?
Thank JAFH1212
New Jersy
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visited Columbus OH for the first time due to my child back to school at The Ohio State University. We had a great time from checkin to departure. The staff and environment were outstanding. The club loung was very welcoming. We plan to stay there again and again through out child schooling at the "U".

Helpful?
Thank 674margaretn
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “A place for peace of mind after a had day work” Dear 674margaretn, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is so great to hear compliments about our hotel, the outstanding staff, and our welcoming Sheraton Club Lounge. We are very... More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Columbus Hotel at Capitol Square is near Ohio Statehouse, OSU, German Village and the Theatre and Arena Districts. We have 16,500 sq ft of meeting/event space and on-site dining. ... more   less 

Additional Information about Sheraton Columbus at Capitol Square Hotel

Address: 75 E State St, Columbus, OH 43215-4203 (Formerly Hyatt on Capitol Square)
Location: United States > Ohio > Columbus
Price Range: $176 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Columbus at Capitol Square Hotel 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hyatt Hotel Columbus
Hyatt Columbus
Columbus Hyatt
Sheraton Columbus At Capitol Square Hotel Ohio
Hotel Style:
#4 Luxury Hotel in Columbus
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