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Sheraton Columbus Hotel at Capitol Square

Traveler (173)
Room & Suite (73)
Dining (13)

About

#74 of 151 hotels in Columbus
Location
Cleanliness
Service
Value
Sheraton Columbus Hotel at Capitol Square a comfortable and convenient hotel in downtown Columbus, Ohio located near Ohio Statehouse, OSU, German Village and the Theatre and Arena Districts. We have 16,500 sq ft of meeting/event space and on-site dining.
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Property amenities
Fitness Center with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
81Restaurantswithin 0.3 miles
23Attractionswithin 0.3 miles
589Reviews
9Q+A
100Room tips
Traveler rating
  • 137
  • 214
  • 130
  • 58
  • 51
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Popular mentions
We were warmly welcomed to the Sheraton on Capitol Square, despite arriving at 10 a.m. for a 3 p.m. check-in time. They actually had a clean room ready, so they allowed us to check in then. Our room was cleaned in a timely fashion the next day, and the housekeeping staff even
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My room hasn't been cleaned or serviced properly in two days. Every day, housekeeping has bypassed my room. I have had to complain at the front desk and get minimal response. Three of the four elevators are down so long line ups and waits. Staff have no concept of customer
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Response from Sheraton C, Front Desk Manager at Sheraton Columbus Hotel at Capitol Square
Responded 5 days ago
Jaime B, I am sorry about the issues you are experiencing during your stay. Unfortunately as of this moment we still have 2 elevators that are not working. I wish I could give you a time frame for all of them to be operating but I can not. They are working on them but we have not be given a time frame that they will be working. I can not control the elevator issue but I can take care of the housekeeping issues you are having. I will be at the front desk tonight until 8. Please contact me so that I may have this issue resolved for you. John Costlow
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Comfortable room and friendly people. Was very satisfied until checkout when I acquired a room service charge I didn't place. Took off bill right away when I told them, however was recharged when I returned home. When I called was told they would "investigate" it.....should
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I attended a conference and stayed at this hotel. Some parts of the conference center were dated, but the hotel room and lobby were updated and nice. The bed was very comfortable and the room a good size. The front desk staff were very hospitable and answered all of my
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I'm stingy with my star ratings, and if this hotel hadn't had dated decor, it would have been 5 stars all the way around. Great location, amazing staff - all of them, and the best banquet food I have ever had. If you need a location for your next conference, this should top
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PRICE RANGE
$138 - $316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt hotel columbushyatt columbuscolumbus hyatt
FORMERLY KNOWN AS
Hyatt on Capitol Square
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
400
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