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All reviews ohio theater the club lounge valet parking state capitol valet service front desk staff room service within walking distance room was spacious downtown location business trip business hotel per day german village checking out stayed one night short north
I stay here for every Ohio State Game, usually 20 times per year. It is 430 and there is no room ready???? This happened last time I stayed also. I am very unhappy and disappointed. Very unhappy. The bartenders are so nice , but this...More
Thank mary b
Response from Sheraton C, Front Desk Manager at Sheraton Columbus Hotel at Capitol SquareResponded 1 week ago
Thank you for taking the time to share your recent experience with us on the Guest Satisfaction Survey.
Receiving a warm welcome during check-in often times sets the tone for a great stay. Unfortunately, it was brought to my attention that we fell...More
Our daughter was in a wedding and we all stayed here overnight. Service was excellent and rooms very clean. Location was directly across from the State House which is where the reception was held. Very convenient!
Perhaps you can get over the 90’s decor or the stained carpet. Perhaps, you’re not bothered by gold drapery and metallic brown wallpaper. Perhaps, your idea of luxury is more mold in your bathroom grout than on a wheel of Camembert. If this is the...More
Response from Sheraton C, Front Desk Manager at Sheraton Columbus Hotel at Capitol SquareResponded 2 weeks ago
Thank you for taking the time to share your valuable feedback. My name is John Costlow and I am the
Front Desk Manager at the Sheraton Columbus Hotel at Capitol Square. It has come to my attention that the service you received during...More
I originally was planning to stay at the Hawthorne suites in reynoldsburg but it was so bad I took my business to Thai hotel. Now the hotel. It is a very historic building with very clean rooms and modern amenities. The beds were comfy and...More
Please spend a little money and remodel! Borders on dingy with dark room colors, stark lighting, service was pleasant, dining area nicely laid out. Pricing seemed high. Would look elsewhere if returning to Columbus.More
Response from Sheraton C, Front Desk manager at Sheraton Columbus Hotel at Capitol SquareResponded 3 weeks ago
Thank you for choosing to stay at the Sheraton Columbus Hotel at Capitol Square and providing your honest feedback on Tripadvisor.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.