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Crowne Plaza Columbus Downtown

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Crowne Plaza Columbus Downtown
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421 Reviews from our TripAdvisor Community

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Showing 417: English reviews
USA
Level Contributor
202 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Columbus was rebuilt during the last ten years in this area and it appears they did it around this hotel without touching it. The land locked feeling does not impact the comfort of rooms once you are inside enjoying what appears to be updated and refurbished areas. The upper floors have complementary food but not working on the weekends so... More 

Helpful?
Thank dlsmissionary
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

We appreciate your sharing your recent experience with us as it helps us target areas for growth. We will share your comments with the staff and sincerely apologize for the issues you experienced. We do hope that we have the opportunity to serve you again in the future. Dirk Bengel, General Manager Crowne Plaza Columbus Downtown More 

Columbus
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel staff and sales staff are top notch. I have held business meetings here and Melissa in sales is the best there is. The bar staff is also fantastic. The hotel could use an update but the service greatly outweighs this.

Helpful?
Thank Kevin L
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share this 5-Star review! Guest satisfaction is our number one priority and we are happy to hear that you thoroughly enjoy your stay each and every time. Thank you for the kind words regarding our staff; we truly appreciate your business and look forward to having you back soon! Dirk Bengel, General Manager... More 

1 review
3 of 5 stars Reviewed 1 week ago

The room was great and big, excellent aircondition. Very nice staff. Excellent cleaning. But the breakfast was bad. I asked for bread, they answered they only had fruit that day. And there was little food. The tables so big, for 8-10 people, and impossible to have a quiet, intimate breakfast if you wanted to. I went to the diner next... More 

Helpful?
Thank Mariann S
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank your for selecting our hotel during your recent trip to Columbus. I am sorry to hear that your stay did not meet the high standards guest expect when staying at Crowne Plazas. We appreciate your feedback and will follow up with the appropriate departments to ensure your next stay exceeds expectations. We hope you allow us the opportunity to... More 

Mesquite, Nevada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent facilities, very convenient to the convention center and arena, parking is nearby and expensive for self parking, the hotel offers valet parking at a price that may be worth it. There is an outstanding bar on the premise but the restaurant is next door, Max and Ermas, a local informal gathering place.

Helpful?
Thank Brian M
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share your review. We sincerely appreciate your kind words regarding the Boulevard Bar and I am happy to hear that you enjoyed your stay. We hope you had a nice weekend in Columbus and hope to have you back soon! Dirk Bengel, General Manager Crowne Plaza Columbus Downtown More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

In town this week for IFLA library conference and the hotel is right across the street. Great location, clean room, friendly staff. Good hot breakfast, and in - room fridge too. Just wish the washroom door shut and the coffee shop was actually open when advertised . Had to go across street to the Hyatt for coffee and muffins. Otherwise... More 

Helpful?
Thank Crc M
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for your thoughtful review! I would love to share your comment about the bathroom door with engineering so that it can be fixed as well as speak with you about your coffee shop experience. We appreciate you bringing that to our attention and I apologize for the inconvenience it caused you; please call us at 614-461-2686 so we... More 

Lebanon, Ohio
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay here every year when we go to the convention right across the street. Convenient covered walkway keeps you out of the weather. Check in is always easy. Big tip here,,,,pay a couple of dollars more and stay on executive floor,,,12th. Very quiet. Max and Ermas 25 feet out front door. Can't go wrong staying here.

Helpful?
Thank John J
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share this 5-Star review! Guest satisfaction is our number one priority and we are happy to hear that you thoroughly enjoy your stay each and every time. We truly appreciate your business and look forward to having you back soon! Dirk Bengel, General Manager Crowne Plaza Columbus Downtown More 

Starkville, Mississippi
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

One of the best hotels I have ever visited. Very friendly staff and they even sent a watch I left in the room back to my hometown in 3 days! The location of this hotel is one of the best in Columbus. I highly recommend you try it yourself! All of the hotel services were fantastic. The rooms were amazing.... More 

Helpful?
Thank jpb2800
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you so much for sharing this 5-Star review! We are thrilled to hear that you loved your stay at the Crowne Plaza and that you experienced excellent customer service. We truly appreciate your feedback and look forward to your return. Dirk Bengel, General Manager Crowne Plaza Columbus Downtown More 

Glen Ellyn, Illinois
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I'll start with the positive - friendly, helpful staff. Nice location. Room, however, was not as clean as I would have hoped (example: there were noticeable stains on the headboard which I cleaned off myself with soap and water) and my coworker awoke this morning to find a bed bug and smears of blood in her bed. Disappointing, as I... More 

Helpful?
Thank Kristina B
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for choosing the Crowne Plaza and being a loyal guest. I would like to truly apologize for the inconveniences that you and your coworker experienced during your stay. We pride ourselves on the level of service that we provide to all guests and take every precautionary measure necessary to ensure guest safety and prevention of such issues. One... More 

Central Illinois
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay at this hotel. The front desk staff was very friendly and helpful. A public parking garage is located behind the hotel and connected via a covered walkway. The walkway also leads across the street to the convention center, making location of the hotel very convenient. The room was modern and recently updated although the bed was... More 

Helpful?
Thank Candida07
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for staying with us at the Crowne Plaza Columbus Downtown and for sharing your review. We are happy to hear you found the location convenient and that you enjoyed your room. I do apologize for the miscommunication with the parking garage and assure you this is not typlical. We hope to see you again soon! Dirk Bengel, General... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This Hotel has a great location if you are going to the convention center or Nationwide Arena! Lots of places to eat drink and have fun. Loved the stay had a great time here. The Crown has almost everything but, no free breakfast. Not a biggy. Nice pool, fitness center, and convenient eaters around. I can't express how easy it... More 

Helpful?
Thank Homer1959
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share your review. We are thrilled to hear you found our location to be convenient. I will be sure to share your kind words with our staff and we look forward to hosting you again! Dirk Bengel, General Manager Crowne Plaza Columbus Downtown More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Arena District, the Crowne Plaza Hotel Columbus Downtown is attached to Nationwide Insurance and directly across the street from and attached to the Greater Columbus Convention Center. This upscale downtown Columbus hotel is within walking distance of the North Market and fashionable Short North Neighborhood all packed with unique shopping, dining, and nightlife. Nationwide Arena, home of the Columbus Blue Jackets and host to live performances year-round, and Huntington Park, home of the AAA Columbus Clippers, are just blocks away and are bordered by cobblestone streets lined with trendy restaurants and cafes. Our Hotel features a state of the art business center, coffee bar, and enjoy our tapas and wine menus at our Boulevard Bar. Take in a live concert at the LC Pavilion or sit back and enjoy a movie at the Studio Movie Grill. We are close to other Columbus destinations including the Museum of Art, COSI, Historic German Village, Victorian Village, and The Ohio State University. The Crowne Plaza Hotel Columbus Downtown provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more   less 

Additional Information about Crowne Plaza Columbus Downtown

Address: 33 E Nationwide Blvd, Columbus, OH 43215-2512
Location: United States > Ohio > Columbus
Price Range: $165 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio
Hotel Style:
#38 Business Hotel in Columbus
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