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Crowne Plaza Columbus Downtown

CrownePlaza.com$119*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Crowne Plaza Columbus Downtown
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471 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Reviewed yesterday NEW

This run-down place feels like a property owned by a private equity firm trying to squeeze every penny out of their investment, rather than a company that cares about being a hospitality leader. From elevators to hallways to the rooms themselves, the place looks (and smells) shabby. It is clear that the staff are not well trained or supervised. My...

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Helpful?
Thank lylie
Palm Coast, Florida
HOTEL’S FAVORITE REVIEW
Reviewed March 12, 2017 via mobile

I've travelled for work extensively, both in the USA and abroad and have never felt more at home than at the Crowne Plaza Downtown. The hotel is fine but the five stars belong to Laura at the bar. She is not only a 5 star bartender but she is a lovely person that makes business travel tolerable by making you...

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Helpful?
Thank arne42
About Hotel's Favorite Review
BFitzpatrick33, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share your experience at the Crowne Plaza Columbus downtown. Your valuable feedback reinforces our daily commitment to meet and exceed our guest's expectations. I have shared your review with Laura, Shannon and our entire front line team and they join me in saying thank you! We take great pride in our hotel and...

Indianapolis, Indiana
Reviewed 1 week ago via mobile

I chose the crown plaza to stay at because it was close to where I would be having surgery this morning. There is a bunch of construction downtown and it's a complete mess and maze to get through. There isn't a lot of dining and the parking cost 26.00. We checked in and the room next to us was very...

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Helpful?
Thank wlporch
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you wlporch for sharing your experience regarding your recent stay. I sincerely apologize we were not able to exceed your expectations. There are over 100 restaurants within three miles from the hotel and it is quite unfortunate you could not find any. As an IHG rewards member, I personally informed you about the discount you get for valet parking....

Reviewed 3 weeks ago via mobile

After a long day of traveling, we arrived at this hotel tired & hungry. I picked up the phone to order room service, with 10 minutes before closing time. The person answering the phone refused to take our order and answered questions with some serious attitude. Apparently the kitchen had just received a large order that would take a long...

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Helpful?
Thank Heidi D
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you, Heidi D., for taking the time out of your schedule to share your experience regarding your recent stay. Allow me to apologize on behalf our team for not been able to meet and exceed your expectations. I have shared your review with our food and beverage department and we will investigate and make sure this level of service...

Coldwater, Ohio
Reviewed April 11, 2017

I was there for business and a Bon Jovi concert. I left behind my lap top and was able to pick it up a week later. They found it in my room and were very nice to keep it for me. It is a great location and the lounge is very nice. Great service and nice people from the front...

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Helpful?
Thank Tim B
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you, Tim B., for your loyalty and sharing your experience regarding your several stays. Our entire team take immense pride in our hotel and we sincerely appreciate your valuable feedback. Our lost and found department does a fantastic job in ensuring every item left behind by guest are accounted for. We look forward to serving you once again. Kobbie...

Reviewed April 9, 2017

Last year, I stayed at the Hyatt and it was more inexpensive than Crowne Plaza. The Hyatt was more modern and super nice. For the higher price, I was expecting a lot more than what I got. The breakfast was gross too. It was fine, but definitely, go for the Hyatt instead

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1Thank Charlotte G
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for sharing your experience regarding your recent stay. Please know that your feedback is valuable to us and we will utilize it in making every guest experience the best it can be. Hotel rate changes throughout the year and you could have visited us on a peak day/weekend. We share your concern about our hotel needing a refresher...

Columbus, Ohio
Reviewed April 6, 2017 via mobile

This is a great place to hold a meeting. The decor is sharp and comfortable. I was attending a board of directors meeting for a very large company that is Columbus based and the service was amazing. The A/V technician Jonathan was top notch and very well trained and had a servants heart. The food was amazing and the dessert...

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Helpful?
Thank eobert
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time out of your schedule to share your experience regarding your recent stay. Feedback, such as yours reinforce our daily commitment in providing exceptional service to our valuable guests. Our entire team including Jonathan joins me in saying thank you for your kind words. We look forward to serving you again soon! Kobbie Larbi

Chicago, Illinois
Reviewed April 3, 2017 via mobile

This hotel is attached to the convention center and has tunnel connections so you never need to go outside. The lobby bar is nice and well-served. The check-in staff is pleasant and client-focused. The rooms are significantly out of date. The hallways look like they have not been renovated in a long time and the carpet is showing wear and...

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Helpful?
Thank Lance E
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for sharing your experience in regards to your recent stay. We are glad that you enjoyed our superior service and our connectivity to the convention center. We understand that our property need a face lift but we do take cleanliness and guest satisfaction very seriously. I have shared your comment about our elevator to our Chief Engineer and...

Strongsville, Ohio
Reviewed March 31, 2017

We stayed March 25th and 26th, in town to see a Saturday afternoon Blue Jackets game. It was $225 a night, which I thought was ridiculous. Once you get past the lobby it is extremely dated and worn. There were two of us and you get exactly 2 towels, 2 hand towels and 2 washcloths, one per person. The towels...

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Helpful?
1Thank Leigh Anne B
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Good day Ms. Leigh Anne B, Thank you for sharing your concerns in regarding your recent stay at the Crowne Plaza Columbus downtown. It is very unfortunate you did not find value for the price you paid for your hotel accommodation. Our revenue management team do a thorough research before setting up rates. These are some of the factors they...

Aurora, Colorado
Reviewed March 30, 2017

This hotel is very dated in its furnishings and general ambiance. I was disappointed. And the front desk staff were aloof and not very helpful... which was also very disappointing. Each interaction I had with them made me feel like I was imposing on them by asking a question.

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Thank MamaRoxx
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for sharing your experience in regards to your recent stay. I sincerely apologize for the level of service you received during your stay. I can assure you that this level of service is very unusual of our staff. We take great pride in our hotel and I will do anything in my capacity to investigate in to this...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Arena District, the Crowne Plaza Hotel Columbus Downtown is attached to Nationwide Insurance and directly across the street from and attached to the Greater Columbus Convention Center. This upscale downtown Columbus hotel is within walking distance of the North Market and fashionable Short North Neighborhood all packed with unique shopping, dining, and nightlife. Nationwide Arena, home of the Columbus Blue Jackets and host to live performances year-round, and Huntington Park, home of the AAA Columbus Clippers, are just blocks away and are bordered by cobblestone streets lined with trendy restaurants and cafes. Our Hotel features a state of the art business center, coffee bar, and enjoy our tapas and wine menus at our Boulevard Bar. Take in a live concert at the LC Pavilion or sit back and enjoy a movie at the Studio Movie Grill. We are close to other Columbus destinations including the Museum of Art, COSI, Historic German Village, Victorian Village, and The Ohio State University. The Crowne Plaza Hotel Columbus Downtown provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more   less 

Additional Information about Crowne Plaza Columbus Downtown

Address: 33 E Nationwide Blvd, Columbus, OH 43215-2512
Location: United States > Ohio > Columbus
Price Range: $139 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio
Hotel Style:
#38 Business Hotel in Columbus
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Columbus Downtown staff and other travelers.
5 questions
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Rochester, New York
10 months ago
Rochester, New York
10 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great Location. Across the street from Convention Center.”
timbX5273UC, Apr 11, 2017 | Read review
“choose another hotel”
MamaRoxx, Mar 30, 2017 | Read review
“Excellent location - Superior Service”
theresaar, Mar 4, 2017 | Read review
“I was on the 9th floor and the room was very quiet”
RoamingMountaineer, Feb 14, 2017 | Read review
“Do not stay here.”
jxw1113, Nov 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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