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Crowne Plaza Columbus Downtown

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Crowne Plaza Columbus Downtown
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427 Reviews from our TripAdvisor Community

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Showing 423: English reviews
Seoul, South Korea
Level Contributor
105 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed today NEW

Stayed here for four nights for a conference. My company booked this hotel several months in advance. My finance office checked on the reservation in August, and were advised that everything was fine. Checked into the hotel late September, late in the evening, and I'm informed that there's no record of payment for the room, though we'd taken care of... More 

Helpful?
Thank WestCoast_Peach
Level Contributor
61 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel was clean, and was very close to Hyatt Regency and Convention Center (where I was attending an event). Ate breakfast in the lobby, which was fine. When I was checking in I asked if they knew of any good running paths, and the employee was unable to tell me of any, and I later noticed a "good running paths"... More 

Helpful?
Thank JacqConn
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share your comments with us. I am pleased to hear you enjoyed your stay. We appreciate your feedback and will look into the issues you mentioned. We hope to see you in the near future. Dirk Bengel, General Manager Crowne Plaza Columbus Downtown More 

Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

In town for a convention across the street. First opportunity to stay on the club level. Staff was friendly and helpful. I had two beds all to myself, so the room was a little cramped. The furnishings were fine. There were little things like wallpaper starting to peel in the halls. A complaint I have is not being able to... More 

Helpful?
Thank Bfhat
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

We sincerely appreciate you taking the time to share this review and for bringing these issues to our attention. We will be certain to address your concerns and hope that your next stay with us exceeds your expectations. Thank you for being a loyal guest; we look forward to your next visit. Dirk Bengel General Manager Crowne Plaza Columbus Downtown More 

Commerce City, Colorado
Level Contributor
133 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I enjoyed my stay at this Crowne Plaza. The room was nice, well kept, had a fridge and the wifi worked well. I really like the Seattle's Best in-room coffee too. The hotel is in the Arena District and has quick foot access to High Street (where all the nightlife is), as one side of the hotel abuts High Street.... More 

Helpful?
Thank Christopher K
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

First of all, I just wanted to say that out of all of the hotels in downtown Columbus, we are pleased that you chose to stay at the Crowne Plaza. Thank you for your feedback on the amenities; any type of review we receive from our guests is very helpful. Hope to see you again soon! Dirk Bengel, General Manager... More 

Indianapolis, Indiana
Level Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well to start with we stayed here a few years ago but I forgot to review then but we clearly had a good stay because we came back. The rooms are well maintained and nicely decorated. We had a large king with as small couch and chair. Plenty of room to spread out and nice and clean. There is a... More 

Helpful?
Thank ret1sg82abn
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share your review of Crowne Plaza Columbus Downtown! Guest satisfaction is our number one priority and we are happy to hear that you thoroughly enjoy your stay each and every time. We look forward to having you back soon! Dirk Bengel, General Manager Crowne Plaza Columbus Downtown More 

Jonesboro, Arkansas
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

It first started at the reception desk when I, along with 2 other co-workers went to get our rooms. During the registration I gave the clerk our credit card and he began working with me as I was checking us in. When the second employee came up he completely began to ignore me and spoke with him. He then asked... More 

Helpful?
Thank kjoldham
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

We sincerely appreciate you selecting the Crowne Plaza during your recent trip to Columbus. I apologize for the inconveniences you experienced during your visit with us and assure you this is not typical. I hope that you will allow us the opportunity to serve you better in the future. Dirk Bengel, General Manager Crowne Plaza Columbus Downtown More 

USA
Level Contributor
202 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed August 22, 2016

Columbus was rebuilt during the last ten years in this area and it appears they did it around this hotel without touching it. The land locked feeling does not impact the comfort of rooms once you are inside enjoying what appears to be updated and refurbished areas. The upper floors have complementary food but not working on the weekends so... More 

Helpful?
Thank dlsmissionary
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

We appreciate your sharing your recent experience with us as it helps us target areas for growth. We will share your comments with the staff and sincerely apologize for the issues you experienced. We do hope that we have the opportunity to serve you again in the future. Dirk Bengel, General Manager Crowne Plaza Columbus Downtown More 

Columbus
Level Contributor
3 reviews
4 of 5 stars Reviewed August 22, 2016 via mobile

The hotel staff and sales staff are top notch. I have held business meetings here and Melissa in sales is the best there is. The bar staff is also fantastic. The hotel could use an update but the service greatly outweighs this.

Helpful?
Thank Kevin L
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share this 5-Star review! Guest satisfaction is our number one priority and we are happy to hear that you thoroughly enjoy your stay each and every time. Thank you for the kind words regarding our staff; we truly appreciate your business and look forward to having you back soon! Dirk Bengel, General Manager... More 

1 review
3 of 5 stars Reviewed August 19, 2016

The room was great and big, excellent aircondition. Very nice staff. Excellent cleaning. But the breakfast was bad. I asked for bread, they answered they only had fruit that day. And there was little food. The tables so big, for 8-10 people, and impossible to have a quiet, intimate breakfast if you wanted to. I went to the diner next... More 

Helpful?
Thank Mariann S
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank your for selecting our hotel during your recent trip to Columbus. I am sorry to hear that your stay did not meet the high standards guest expect when staying at Crowne Plazas. We appreciate your feedback and will follow up with the appropriate departments to ensure your next stay exceeds expectations. We hope you allow us the opportunity to... More 

Mesquite, Nevada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 16, 2016 via mobile

Excellent facilities, very convenient to the convention center and arena, parking is nearby and expensive for self parking, the hotel offers valet parking at a price that may be worth it. There is an outstanding bar on the premise but the restaurant is next door, Max and Ermas, a local informal gathering place.

Helpful?
Thank Brian M
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share your review. We sincerely appreciate your kind words regarding the Boulevard Bar and I am happy to hear that you enjoyed your stay. We hope you had a nice weekend in Columbus and hope to have you back soon! Dirk Bengel, General Manager Crowne Plaza Columbus Downtown More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Arena District, the Crowne Plaza Hotel Columbus Downtown is attached to Nationwide Insurance and directly across the street from and attached to the Greater Columbus Convention Center. This upscale downtown Columbus hotel is within walking distance of the North Market and fashionable Short North Neighborhood all packed with unique shopping, dining, and nightlife. Nationwide Arena, home of the Columbus Blue Jackets and host to live performances year-round, and Huntington Park, home of the AAA Columbus Clippers, are just blocks away and are bordered by cobblestone streets lined with trendy restaurants and cafes. Our Hotel features a state of the art business center, coffee bar, and enjoy our tapas and wine menus at our Boulevard Bar. Take in a live concert at the LC Pavilion or sit back and enjoy a movie at the Studio Movie Grill. We are close to other Columbus destinations including the Museum of Art, COSI, Historic German Village, Victorian Village, and The Ohio State University. The Crowne Plaza Hotel Columbus Downtown provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more   less 

Additional Information about Crowne Plaza Columbus Downtown

Address: 33 E Nationwide Blvd, Columbus, OH 43215-2512
Location: United States > Ohio > Columbus
Price Range: $169 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Number of rooms: 377
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, IHG, Travelocity, Expedia, Odigeo, TripOnline SA, Priceline and Agoda so you can book your Crowne Plaza Columbus Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio
Hotel Style:
#38 Business Hotel in Columbus
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