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Courtyard Columbus West

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#76 of 142 Hotels in Columbus
Certificate of Excellence
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Courtyard Columbus West
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118 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Pittsburgh, Pennsylvania
Reviewed 4 weeks ago

We selected this place because of its location. It bears the Courtyard brand, but I suspect that it was not originally built as a Courtyard. It is one of those hotels with a large atrium enclosing the lobby and swimming pool. The lobby now includes not only the pool, but also a cafe and a Starbucks. The whole place has...

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Helpful?
Thank Jay S
Colleen P, Manager at Courtyard Columbus West, responded to this review

Jay S, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Before the end of the year we will be starting our rooms renovation, so the 'old' quailty you mention will be new and fresh in no time!! As a valued guest...

Orlando, Florida
Reviewed October 31, 2016

This property was located right off of the highway, and very easy to get to. The staff was pleasant and helped me check in quickly, and called my room to follow up and make sure everything was great! I had a wonderful stay, and everyone was very nice!

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Helpful?
Thank bhavik222
Colleen P, Manager at Courtyard Columbus West, responded to this review

bhavik222, Thank you for sharing your experience at the Courtyard Columbus West. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank...

Canton, Ohio
Reviewed October 31, 2016

Booked hotel for OSU Family Weekend. Great location and hotel. Our room was very clean and comfortable. We also ate at the hotel bar/restaurant, very good food. Also the staff was very friendly and helpful.

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Helpful?
Thank Dana R
Colleen P, Manager at Courtyard Columbus West, responded to this review

Dana R, Thank you for sharing your experience at the Courtyard Columbus West. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional customer service....

Rocheser,NY
Reviewed October 30, 2016

This is a conveniently located hotel and they are making things beautiful with their renovations. There is a beautiful enormous lobby area with a restaurant area. When we arrived there was a serious sewer gas smell in the entire lobby area. The girls at the desk said they didn't know why, it just happens sometimes. It stretched into our room...

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Helpful?
Thank 3swim3
Cleveland, United States
Reviewed October 27, 2016

The hotel has kind of an odd layout. You can tell it's an older facility, but they did a beautiful job renovating the lobby and bistro areas. Very comfortable and bright. Getting to the meeting rooms and the hotel rooms takes some twists and turns, but it was fine. The staff is terrific - very helpful and friendly.

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Helpful?
1Thank Lisa R
Colleen P, Manager at Courtyard Columbus West, responded to this review

Lisa R, Thank you so much for your great review of the Courtyard Columbus West. I am thrilled to read we could meet and exceed your hotel expectations while you were in Columbus. We look forward to your next visit with us soon! Thank you again!!

Reviewed October 4, 2016 via mobile

The staff was great and the lobby, pool and excessive room were up to date. The rooms were a little dated. One of the bed was a queen size sitting on a king size frame and the metal pieces protruded causing a hazard. They tried to fix it but it still protruded. Other than that a nice place to stay.

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Helpful?
Thank Robert I
Colleen P, Manager at Courtyard Columbus West, responded to this review

Robert I, Thank you so much for your kind review of our Courtyard Columbus West. Thank you for the kind comments about our great staff!!! I am sorry to read about the bed frame, I will make sure to get that resolved with our housekeeping and property maintenance teams. We look forward to your future stays with us when your...

South Euclid, Ohio
Reviewed September 23, 2016 via mobile

The lobby, bistro, and lounge have all been beautiful redone in a modern design with the bright colors of Royal Blue and Marigold. It's both classy and inviting. The staff and the cleanliness were on par with this great new look. Unfortunately this fantastic update doesn't extend to the rest of the hotel including the pool area, hallways, and to...

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Helpful?
Thank MollyandMatthew
Colleen P, Manager at Courtyard Columbus West, responded to this review

MollyandMatthew, Thank you so much for taking time to share your experience at our Courtyard Columbus West. As you mentioned the lobby, Bistro, and lounge have all had our update and before the end of the year we will be getting all of our guests rooms fully renovated! With our proven service and cleanliness, before and after the renovation, we...

Cincinnati, Ohio
Reviewed September 16, 2016

I traveled from Cincinnati to Columbus for an OSU game- this hotel is in the perfect location. (About 15-20 mins from Ohio Stadium) The staff working at both the front desk and bistro were friendly and helpful! I will definitely stay again.

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2Thank maggiemay12495
Colleen P, General Manager at Courtyard Columbus West, responded to this review

Thank-you so much for the great feedback, Maggiemay12495! We are truly lucky to have such an amazing staff. Our guests are our #1 priority! Please come back and see us, we would love to have you! & as always: 0-H!

Pittsburgh, Pennsylvania
Reviewed September 15, 2016

The staff service there is exceptional. Check-in was quick and the bistro attendants took the time and made me feel at home. The indoor salt water pool was a unique and nice touch. Overall just a great stay with a lot of smiling friendly faces.

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1Thank biggerguy57
Colleen P, General Manager at Courtyard Columbus West, responded to this review

Thank-you for taking the time to share your experience, Biggerguy57! Our salt water pool is always a hit with our guests, I am glad you enjoyed it! Our Bistro is perfect for a quick cup of Starbucks in the morning and such a warm, welcoming environment at night. Please come back and see us, our smiling faces are waiting!

Columbus, Ohio
Reviewed September 14, 2016

Penske Truck Leasing has been using this Courtyard for our meetings and training for quite some time and there is a reason why we continue to keep coming back, GREAT CUSTOMER SERVICE. We have always dealt with their sales staff and received wonderful service, but the sales staff that they have now (Laura and Colleen) are exceptional. It is the...

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Helpful?
1Thank mariachandler
Colleen P, General Manager at Courtyard Columbus West, responded to this review

Thank-you so much for the kind words, Maria! Courtyard loves accommodating Penske for both meetings and guest rooms. We can't wait for you all to see our updated space later this year. All 5,000 sq. ft. of meeting space & 150 guest rooms will receive a face-lift! :)

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Columbus West

Address: 2350 Westbelt Dr, Columbus, OH 43228-3822
Location: United States > Ohio > Columbus
Price Range: $93 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Columbus West 3*
Number of rooms: 150
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Also Known As:
Courtyard By Marriott Columbus West Hotel Columbus
Columbus Courtyard
Columbus Marriott
Courtyard Columbus West Ohio
Hotel Style:
#37 Business Hotel in Columbus
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Columbus West staff and other travelers.
1 question
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5 months ago

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Questions? Get answers from Courtyard Columbus West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I got a poolside room!”
 of 5 bubbles bhavik222, Oct 31, 2016 | Read review
“Great hotel and close to shopping, zoo and OSU”
 of 5 bubbles 720danar, Oct 31, 2016 | Read review
“My room faced the pool, and it was loud.”
 of 5 bubbles S3388UHlisar, Oct 27, 2016 | Read review
“Great hotel and service for business travelers.”
 of 5 bubbles Mikepatel1011, Sep 5, 2016 | Read review
“If you bring kids, get a room that has an interior balcony that faces the pool!”
 of 5 bubbles colleenkowalczyk, Aug 5, 2016 | Read review
5 of 5
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