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Courtyard Columbus West

Courtyard$101*
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#72 of 143 Hotels in Columbus
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Courtyard Columbus West
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135 Reviews from our TripAdvisor Community

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Showing 134: English reviews
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Kettering, Ohio
Reviewed 1 week ago

This courtyard seems to be modern version of the old bad design Holidome's. Half the rooms face toward the open area where the pool, bar, lobby, and workout area are located. I learn the hard way this weekend this is a hub for boys and girls baseball and softball teams Fridays & Saturdays. There is a park a few miles...

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Helpful?
Thank Lynn H
Colleen P, Manager at Courtyard Columbus West, responded to this review

Lynn H, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your hotel expectations. I have shared your information with our department heads to ensure we learn from this experience and improve for the future. Upholding...

Reviewed 4 weeks ago via mobile

Had to be in Columbus for customer visits and this hotel was recommended. If I recall we'll this used to be a holiday inn now a Marriott courtyard. Staff very friendly very caring and excellent service. Rooms clean spacious and well equipped Definitely will come back. Pity no breakfast otherwise 5 stars

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Helpful?
Thank Spijkers63
Colleen P, Manager at Courtyard Columbus West, responded to this review

Thank you for sharing your experience at the Courtyard Columbus West With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you...

Reviewed April 20, 2017 via mobile

I stayed here for one night on a business trip. Very friendly staff - the person checking me in was engaging, personable and really represented the hotel well. Fresh, well-appointed rooms. Love the modern design and features! And the room was very clean down to the last detail!

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Helpful?
Thank Bouran Q
Ohio
Reviewed April 15, 2017

My family of 4 stayed overnight on 4/14/17. The lady who checked us in was not friendly at all. At first our room was located on the first floor . I then asked to be moved higher up . So we were moved to the 2nd floor with a wonderful parking lot view of the hotel next door. I stayed...

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Helpful?
Thank mal12017
Colleen P, Manager at Courtyard Columbus West, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Columbus West with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I am very sorry to...

Reviewed April 12, 2017 via mobile

Come see this place and visit Greg F. And Rosa at the bar! Have fun in the pool and new rooms! If you are ever in Columbus this is the place!!! I will be back for sure! Waffle House next door and Beer Barrel down the Street

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Helpful?
Thank Gregory H
Somewhere
Reviewed April 5, 2017 via mobile

Stayed here with the whole family for the weeknd for cheerleading. Very nice establishment. Hung the Do Not Disturb sign on the door as to not have housekeeping. They still knocked to see if we needed anything such as shampoo, towels, or other toiletries. Thought that was a nice touch. Pool was great temperature and fitness room was quaint and...

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Helpful?
Thank themama0710
Colleen P, Manager at Courtyard Columbus West, responded to this review

themama710, Thank you for sharing your experience at the Courtyard Columbus West. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Courtyard Columbus West and we hope you choose to stay with us again whenever your...

Columbus, Ohio
Reviewed March 26, 2017 via mobile

The lobby was beautifully renovated as well as our room. The staff was friendly and accommodating. We loved the salt water pool and the poolside rooms with sliding glass doors right to the pool. The kids enjoyed that the most. The beds were comfortable and the rooms were spacious and inviting. We were very happy with every part of our...

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Helpful?
Thank Lauren H
Colleen P, Manager at Courtyard Columbus West, responded to this review

Thank you for sharing your experience at the Courtyard Columbus West. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Courtyard Columbus West and we hope you choose to stay with us again whenever your travel...

Cleveland, Ohio
Reviewed March 22, 2017

Hotel going through a conversion to a Courtyard so the layout is not typical of that brand. There is a pool in the middle of the rooms and all rooms face it. Disappointed that the front desk agent, put myself and coworker in rooms on first floor. Never put women travelers on first floor! We requested another floor and were...

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Thank CLEIrishGirl
Chicago, Illinois, USA
Reviewed March 19, 2017 via mobile

I was not happy when I saw the location of the hotel Even though it's just right off the highway there is nothing around it but a big truck depot very industrial and unappealing The hotel also is the type that has a large cavernous lobby -not my favorite venue My room was small On the positive side The check-in...

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Helpful?
Thank Bruce3134
Colleen P, Manager at Courtyard Columbus West, responded to this review

Thank you for sharing your experience at the Courtyard Columbus West. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the Courtyard Columbus West and we hope to see you on your next travel to you back...

IL
Reviewed March 7, 2017

Nice hotel, but the stairs and halls were dirty and didn't get cleaned the two nights I was there. The first room I was in did not have any hot water in the shower at all - none. The staff - which were very nice - gave me a new room for my second night. It had been recently renovated...

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Helpful?
Thank sportmanager
Colleen P, Manager at Courtyard Columbus West, responded to this review

Thank you for taking the time to share your experience with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincerest apologies. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to...

Questions? Get answers from hotel staff and past guests. Ask a question

72 photos of this hotel

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Columbus West

Address: 2350 Westbelt Dr, Columbus, OH 43228-3822
Location: United States > Ohio > Columbus
Price Range: $111 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Columbus West 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard By Marriott Columbus West Hotel Columbus
Columbus Marriott
Columbus Courtyard
Courtyard Columbus West Ohio
Hotel Style:
#37 Business Hotel in Columbus
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Columbus West staff and other travelers.
1 question
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10 months ago

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Questions? Get answers from Courtyard Columbus West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you must stay here in the spring or summer ask for highest floor with room facing outside of hotel”
LynnH224, 1 week ago | Read review
“go to another hotel”
sportmanager, Mar 7, 2017 | Read review
“Ask for a room away from the pool if you want to go to bed early.”
mk12342015, Feb 6, 2017 | Read review
“The balcony rooms overlooking the pool will be noisy on weekends if a lot of kids are in the pool but the pool does close at 10 or 11 pm.”
moomoos2013, Dec 23, 2016 | Read review
“I got a poolside room!”
bhavik222, Oct 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Courtyard
$101* /night
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Prices are for 1 room, 2 adults
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