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Embassy Suites by Hilton Columbus

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Embassy Suites by Hilton Columbus
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809 Reviews from our TripAdvisor Community

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Showing 803: English reviews
Miamisburg, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed yesterday NEW

Horrible experience!! Our bathroom did not work on arrival! Hotel was full and no other rooms available. It was a huge soccer tournament we were there for. They were unable to "fix" the bathroom fully so we had 2 days of going down to the lobby to use the restroom. My husband had ordered chocolate covered strawberries for arrival as... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Robin R
Cleveland, Ohio
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It is rare to never that I can report a hotel's breakfast being so good that I had to check and see if it required extra payment! If you are a breakfast person - this is the hotel for you. Additionally, the hotel is located just off the freeway and has a very nice indoor/outdoor pool. We attended a conference... More 

Helpful?
Thank KariTrips
Glen Ellyn, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed at newly remodeled Embassy Suites - Corporate Exchange Dr, Columbus, OH. The updated lobby is great, but the bar / restaurant service by Anyah and Jess made our evening. Also, great Margaritas!

Helpful?
Thank mdetmer2
Barrie, Canada
1 review
3 of 5 stars Reviewed 4 days ago NEW

Overall OK, older hotel being renovated. Room was clean, sloe elevator. Overall good experience. On business so did not use many amenities. 516422680 social over before i got in from work! Good internet connection. Not much to fo in location, must drive to do any good shopping or eating. Quiet room, able to get a good nights sleep. Low wster... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Q9047RJmarke
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are glad you had an overall good stay here and that you will consider staying here on your next trip to our area. Thank you for taking the time to review our hotel and we look forward to your next visit. More 

Bellefontaine, Oman
1 review
2 of 5 stars Reviewed 1 week ago

We were not welcomed pleasantly or asked if we wanted snacks. We also did not receive our pre-ordered chocolate covered strawberries or our soda we requested ahead of time as requested electronically. Our room had a dirty towel open candy and soda in it from the previous guest. Our breakfast on our last day was extremely cold and we had... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Samantha M
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Congratulations to you and your new husband. I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments. More 

Estero, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is under construction. The room had dry wall dust and made me cough. The elevators werent working and had to take the stairs quite a bit. The breakfast was poor quality and the choices were not up to Embassy Suite standards with the exception of the omelet station All 3 computers were out of service. Pick another Embassy... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank karen s
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next... More 

Sylvan Beach, New York
1 review
3 of 5 stars Reviewed 1 week ago

I'm a longtime Hilton member and for the Hotel to be newly renovated it was ok. There was a soccer tourney in town and kids were running all over the Hotel, knocking on doors and it was so noisy we went to the downstairs restaurant to get away only to find the kids running around down there.....

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank terrya717
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for your comments about our hotel on Trip Advisor. We are very sorry for the fact that you and your partner did not have a comfortable stay. Be assured that we are sharing your concerns with all appropriate management so that corrective measures are taken where feasible. We sincerely apologize for falling short of your expectations as this... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Hotel was recently remodeled and looks beautiful. However, the restaurant, bar and lobby were not yet open. They were supposed to open in the next week so the hotel will be very impressive. Staff tried to make everything work the best they could with the disruption. The rooms are remodeled and very comfortable.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank 311pamelaz
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We love hearing from our return guests here and would like to thank you for your review. Please stay with us again soon so that we can demonstrate our commitment to your comfort with all our updates. More 

Boca Raton, Florida
1 review
1 of 5 stars Reviewed 1 week ago

The hotel was under construction. Noise - no amenities. Had to switch 3 rooms. Phone was not workin in the first room. The second room the safe did work. Had to pack and unpack twice. They should not have booked guests while under construction.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank G7559EMricharda
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and we will use your comments on our services and amenities as we constantly evolve to best meet and exceed our guests' expectations. We hope you will return to stay with us the next time you are in... More 

Northern Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at several Embassy Suites in the USA. This was by far the worst front desk experience. It was necessary to change rooms and the staff person seemed to be unfamiliar with customer service. He acted as though we were disturbing him. The assigned room was on the highway side of the building and road noise was unusually... More 

Helpful?
Thank Alice H
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Embassy Suites Columbus is an all-suite hotel in Columbus, Ohio, close to local corporations and area attractions. Our hotel is located 15 minutes away from Port Columbus International Airport and Ohio State University Airport.Stay at this 221-suite hotel that features a living room and separate bedroom. Our suites offer 500 sq. ft. of space, a refrigerator and microwave, 42-inch flat-screen HDTVs. ... more   less 

Additional Information about Embassy Suites by Hilton Columbus

Address: 2700 Corporate Exchange Dr, Columbus, OH 43231-1690
Location: United States > Ohio > Columbus
Price Range: $150 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Columbus 3.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Embassy Suites Columbus
Columbus Embassy Suites
Embassy Suites By Hilton Columbus Ohio
Hotel Style:
#23 Business Hotel in Columbus
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