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Embassy Suites by Hilton Columbus

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787 Reviews from our TripAdvisor Community

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Showing 781: English reviews
Newark, Ohio
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms are so comfortable and the Resturant has great food. Staff are polite and the managers reception As well as the breakfast buffet are superb. We stay there every year before the Buckeyes game and after. Close enough that the drive isn't bad but far enough away to avoid the craziness

Helpful?
Thank katwoman347
Xenia, Ohio
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The hotel is nearing the final stage of a major renovation project. We would love to return to see the amazing improvements. The staff is so warm and welcoming. Katie the front desk manager even sent up to our room a fruit plate for my daughter's 16th birthday! She felt so special!

Helpful?
Thank goody261
Botkins, Ohio
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I don't even know where to begin. Let's start with check in. We checked in fine only to find out that the atrium is closed - great! We then walk through the constructed tunnels and find our way to elevators wrapped in home wrap! We get to our room and there is probably an inch of dust on everything -... More 

Helpful?
Thank D W
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We appreciate you sharing your experience with us , it is through such candid feedback that we’re able to improve our product and services. I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input! More 

United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

I have stayed at Embassy Suite hotels in the past. When making reservations, I will preferentially search out an Embassy Suites location. I was very disappointed with the size, quality, and cleanliness of the room. The bathroom was small and the floors were not clean. My son began his freshman year at a local university. The Holiday Inn chains in... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Brenda F
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for taking the time to provide feedback regarding your stay. While I’m thrilled to hear our staff was friendly, I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input! More 

NewGaliee
Level Contributor
50 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This is a beautiful hotel. It is under construction right now but the room was very nice It is a very large hotel so you can almost get lost. The breakfast was awesome. The room was spacious and clean 2 TV sets nice so we don't have to watch the same thing! Was not hard to find in the area

Helpful?
Thank loree k
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We always enjoy hearing from our guests and would like to thank you for posting such a pleasant review. Please return the next time you are in our area. More 

Fayetteville, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

There was 2 reunions going on during the stay. I was with one of the groups. Several times during the weekend the breakfast bar ran out of food and we waited over 10 minutes for it to be refilled. The hotel did not properly staff for the influx of people. Renovations were going on late into the evenings while guests... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Michael B
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for your honest feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of... More 

N kn
1 review
5 of 5 stars Reviewed 1 week ago

This was under reno. The new carpet and rooms were great. The temporary breakfast room was adequate. Will be done in a few months. Beds comfortable. Free breakfast delicious. Evening reception coconut shrimp, wings and meatballs was super. Will stay again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Roger H
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are glad you enjoyed your room and that you like what we are doing. Thank you for your good review and we look forward to seeing you again here at the Embassy Suites by Hilton Columbus. More 

1 review
2 of 5 stars Reviewed 1 week ago

Even given that this hotel is being renovated I could not believe everything that was wrong with my stay. The toilet wouldn't flush, the bathtub wouldn't drain, the refrigerator froze everything in it, three of the four elevators were being repaired, the fire marshal closed all lobby public bathrooms and required the breakfast room to be relocated, the pool was... More 

Helpful?
Thank Cathy P
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are glad our staff gave you good service. I have taken note of your valuable comments and will share these with our management team for the purpose of bringing improvements needed. Thank you for your feedback and for staying with us. More 

Adena, United States
1 review
5 of 5 stars Reviewed 1 week ago

Overall all great facility. Staff is always helpful and extremely polite. Great mgrs. reception and great breakfast. Meeting rooms are very accommodating as well! The room was very clean, and overall a very nice room. Overall, the experience was pleasant!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Robert B
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are glad you business stay here at the Embassy Suites by Hilton Columbus was a good one. Thank you for your good review and please return again. More 

Chester County, PA
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 1 week ago

I don't know this for sure, but I was told that when it was booked for a lot of rooms for a wedding, that the construction would be done. Not even close. The rooms were fine, but there was no lobby, the breakfast room was an afterthought or temporary accommodation, and the courtyard was closed off. Very disappointing. The elevator... More 

Helpful?
Thank Charis7
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for letting us know our staff gave you good service. . We are very sorry for the fact that you and your family did not have a comfortable stay. Be assured that we are sharing your concerns with all appropriate management so that corrective measures are taken where feasible. We sincerely apologize for falling short of your expectations.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Embassy Suites Columbus is an all-suite hotel in Columbus, Ohio, close to local corporations and area attractions. Our hotel is located 15 minutes away from Port Columbus International Airport and Ohio State University Airport.Stay at this 221-suite hotel that features a living room and separate bedroom. Our suites offer 500 sq. ft. of space, a refrigerator and microwave, 42-inch flat-screen HDTVs. ... more   less 

Additional Information about Embassy Suites by Hilton Columbus

Address: 2700 Corporate Exchange Dr, Columbus, OH 43231-1690
Location: United States > Ohio > Columbus
Price Range: $137 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Columbus 3.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Embassy Suites Columbus
Columbus Embassy Suites
Embassy Suites By Hilton Columbus Ohio
Hotel Style:
#23 Business Hotel in Columbus
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