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Hampton Inn & Suites Columbus Polaris

#9 of 142 Hotels in Columbus
Certificate of Excellence
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8411 Pulsar Place, Columbus, OH 43240
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579 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Orange, Ohio
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

From the moment that we checked in at 11:30 p.m. as was greeted by a very welcoming associate who seemed genuine in her smile and kind enough to to offer us bottled water I felt like this wasn't the normal greeting I usually get at hotels. This hotel seemed brand new in both the exterior and interior. The room was... More 

Helpful?
Thank Mark J
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

great beds great facilities very good breakfast only back draw was one elevevator was down could only use one and during my 2 day stay lil girls were keeping that one elevator busssssy but I had a great stay maybe Wi-Fi could be better but over great job

Helpful?
Thank james b
Mayfield Heights, Ohio
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 2 nights while visiting Columbus.This was my second time staying at this hotel, when we arrived around 3:30pm we were informed by Jill who was very friendly that our room was not ready but asked if we would like another floor, the other floors were not ready or occupied, the assistant GM Chaz came out and... More 

Helpful?
Thank Bryan F
Louisville, United States
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Went for an overnight trip and to go to the zoo. After calling the 800 number, we (2 of us) were told we had a room at this hotel. We were in the parking lot when we did this. We went to the desk and we were not impressed. The lady at the desk didn't believe us when we said... More 

Helpful?
Thank Carolsparty
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Hello Carol, I am so sorry you encountered this sort of experience. Thank you for letting me know. I would like to follow up with you directly so that I can take care of you. Could you please call me at 614-885-8400. I look forward to speaking to you soon, Take care, Deedee More 

columbus
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had an excellent stay !The room was clean very comfy. I had a great night sleep. We were not excepting to stay away over night and they accommodated us well. Thank you Hampton Inn We will be back if we are in Columbus ohio.

Review collected in partnership with Hampton

Helpful?
Thank Julie M
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

I am so glad you enjoyed your unexpected stay with us! We do hope you can be our guest again soon! Take care, Deedee More 

cleveland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean, cordial staff, good location. A very nice Hotel that we have used for the last four years. Never a disappointment. We enjoy the facility and travel with a large group of friends who also enjoy the facility.

Review collected in partnership with Hampton

Helpful?
Thank Robert L
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for this great review and your loyalty! It is wonderful to hear about the memories our repeat guests have at our hotel! We will see you again next year! Take care, Deedee More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

My Daughter cheers but we like to have some down time and relax between competitions and most of the teams stay downtown C-bus. The hotel is clean, rooms are large and the pool is not crowded. Polaris is a two minute drive as well as many nice restaurants.

Helpful?
Thank Mike W
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you for this nice review. I am so glad you enjoyed some relaxing quiet time while you were with us! Hopefully we will see you again soon! Take care, Deedee More 

Leavenworth, Kansas
Level Contributor
171 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for one night with my daughter as we were traveling to New England. Check in was a breeze and the room was very nice. Exceedingly clean and updated, the hotel exceeded my expectation. Breakfast in the morning was fine. The one less than stellar thing I will note is the the breakfast attendant did not refill the... More 

Helpful?
Thank Howie K
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you very much for this nice review and the feedback! I will ensure our breakfast team and MOD's are working together better during breakfast, thank you again. Take care, Deedee More 

Fenton, Michigan
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second stay at this hotel in the past month. The front desk is always friendly, smiling and willing to help in anyway that they can. They even offer items that are often left at home, such as toothpaste, razors, and water. The room was big and comfortable...Extremely clean and inviting. The bathroom is also updated. The hot... More 

Helpful?
Thank Dwest2006
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you so much for this great review! We are looking forward to having you as our regular guest! Please feel free to let us know if there is anything we can do to assist with that process. Take care, Deedee More 

Rochester, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

This is a nice, clean hotel with very friendly staff. The rooms are spacious and well cared for. However, the pool is unsafe and should be avoided. We watched no less than 5 people fall in less than an hour while simply walking on the pool deck due to standing water and slick tile. A member of our party was... More 

Review collected in partnership with Hampton

Helpful?
Thank smb429
DeedeeJenkins, General Manager at Hampton Inn & Suites Columbus Polaris, responded to this review

Thank you for you kind words about our hotel. Again we are very sorry for the incident you encountered in our pool. We have investigated and addressed any situation we might have had with our pool deck. We do hope you will be our guest again soon. Take care, Deedee More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Here at the Hampton Inn & Suites Columbus/Polaris, OH, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities at our hotel to make your stay exceptional. ... more   less 

Additional Information about Hampton Inn & Suites Columbus Polaris

Address: 8411 Pulsar Place, Columbus, OH 43240
Location: United States > Ohio > Columbus
Price Range: $124 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Columbus Polaris 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hampton Inn And Suites Columbus Polaris
Hampton Inn & Suites Columbus Polaris Hotel Columbus
Hampton Inn Columbus
Columbus Hampton Inn
Hampton Inn & Suites Columbus Polaris Ohio
Hotel Style:
#3 Family Hotel in Columbus
#3 Romantic Hotel in Columbus
#6 Business Hotel in Columbus
#14 Best Value Hotel in Columbus
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