We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Residence Inn Columbus Downtown

#30 of 142 Hotels in Columbus
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
36 East Gay Street, Columbus, OH 43215
Special Offer
Member Rates
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Residence Inn Columbus Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

299 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 297: English reviews
dayton
Level Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The lobby and reception area is exceptional - an old bank building. The breakfast buffet was in the safe. From the moment we walked in and were greeted, the service was exceptional. The room was large, well equipped and comfortable. Everyone at breakfast greeted us and asked to be of help. I would definitely stay here again!

Helpful?
Thank Viaggiatore0607
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Viaggiatore0607, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Robert Kennedy General Manager More 

Lynchburg, Virginia, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Staying here for a Thirty-One convention for 3 days. Staff has been helpful and super nice since we walked in the door. The rooms are very spacious and clean, there isn't much they don't have or you can't get from the little store. The Inn offers a pretty nice breakfast buffet, just get there early when the items are fresher.... More 

Helpful?
Thank Pamela H
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Pamela H, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our amenities and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We look forward to your next visit. Best, Robert Kennedy General Manager More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for two weeks for work with OSU. Great central location, close to the riverside development, all major transport routes nearby and only a few stops from the Short North area and German village. Spacious rooms and affordable laundry service. Very helpful front desk and all cheerful and chatty. Only downside is that the gym is limited to cardio... More 

Helpful?
Thank Alexander T
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Alexander T, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our friendly service and great location. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Robert Kennedy General Manager More 

Hong Kong, China
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We came as a family with a young baby, suffering with crazy jet lag and needing a quiet and calm place to stay to get back on a routine so we could enjoy the summer. We phoned the hotel and asked if we could have a look at the room before booking and wow were we impressed - with both... More 

Helpful?
Thank dramareed
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear dramareed, Thank you for your review and recommendation of our modern hotel and wonderful staff. I’m pleased to hear that our staff’s excellence in service made for a nice experience. We have a great team comprised of dedicated associates that genuinely care about providing each guest with an exceptional stay. I’ll be certain to pass along your compliments. We... More 

Louisville, KY
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hotel is located in the heart of Downtown Columbus and strategically located to almost everything you need ! Short North is within a walking distance, as well as other venues in Downtown. The building is very cool, old Bank, which preserved its old and unique architecture. It is a wonderful feeling to be able to stay in such old... More 

Helpful?
1 Thank Hospitality369
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Hospitality369, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit.... More 

Chicago, Illinois
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked the wrong hotel - but Residence Inn staff were very helpful. Instead of the Residence I booked the Renaissance (also Marriott) but the staff was very helpful and called and helped switch out the reservation. How cool is that! Through the entire stay they were smiling and friendly. The building is an old bank and the lobby and... More 

Helpful?
Thank Ken T
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Ken T, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Robert Kennedy General Manager More 

Lancaster, California
Level Contributor
124 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice Residence Inn. Perfect location within walking distance of Short North area and Nationwide Arena. Nice complimentary dinner. Breakfast was much nicer than typical Residence Inn. Rooms are very nice. Staff is great. Old, historic building with tons of character! I will be back!!

Helpful?
Thank Richard R
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Richard R, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our location, amenities and service. We appreciate your patronage and hope to see you again soon. Best, Robert Kennedy General Manager More 

Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 16, 2016

This place is in a fantastic location. Breakfast options including plastic cutlery and take away coffee cups are the same as in every Residence Inn. It gives you this nice "fast food drive through" traveller feeling, where you know what you get and that nobody will bother you. One day after arrival I came down with chicken pox... don't ask... More 

Helpful?
Thank Eric S
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Eric S, I’m very sorry that you became ill while staying with us, and I regret that you felt as if no one cared. Our hotel does not have a restaurant so, room service is not an amenity that we offer. The Residence Inn does provide complimentary grocery shopping service. Our guests just fill out the shopping list provided... More 

Zionsville, Indiana
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 5, 2016 via mobile

Visited the Residence Inn for the first time in Columbus. Staff made a great first impression from Valet to the front desk. Rooms well laid out for a restoration of a historic building. Lobby is an old bank with breakfast in the safe. Only opportunity to improve was availability of cold water. Both faucets ran hot made a shower a... More 

Helpful?
Thank wood7indiana
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear wood7indiana, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient and accommodations comfortable. I have noted your comments regarding the water temperature. We appreciate your review and recommendation and look forward to... More 

Cleveland, Ohio
Level Contributor
61 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed May 20, 2016

I stayed 2 nights at the Residence Inn for an event at the Greater Columbus Convention Center in May, 2016. Overall, the property has the right combination of amenities, location, and ambiance for either a short or long stay. I arrived late on a Thursday evening and almost drove right by the entrance -- since it's in a converted bank... More 

Helpful?
Thank jzombek
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear jzombek, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and amenities. I appreciate your comments regarding your arrival experience and I have taken note. There is no better compliment than a return visit, so we hope to see you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

160 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (96)
Viewed
Dining (14)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (24)
Viewed
Bathroom (3)
Viewed
Business Center/Function Rooms (1)
Viewed
View from Room (1)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (64)
Viewed
Room/Suite (34)
Viewed
Dining (8)
Viewed
Business Center/Function Rooms (2)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (5)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Columbus hotels
0.2 mi away
Courtyard Columbus Downtown
Courtyard Columbus Downtown
#29 of 142 in Columbus
4.0 of 5 stars 162 reviews
0.1 mi away
Renaissance Columbus Downtown Hotel
0.3 mi away
Red Roof PLUS+ Columbus Downtown-Convention Center
Show Prices
Show Prices
Show Prices
0.6 mi away
Hampton Inn and Suites Columbus Downtown
0.2 mi away
DoubleTree Suites by Hilton Hotel Columbus Downtown
0.4 mi away
Holiday Inn Columbus Downtown Capital Square
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Residence Inn Columbus Downtown

Address: 36 East Gay Street, Columbus, OH 43215
Location: United States > Ohio > Columbus
Price Range: $184 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Columbus Downtown 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Orbitz, Odigeo, Priceline and Travelocity so you can book your Residence Inn Columbus Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Columbus Downtown Hotel Columbus
Columbus Residence Inn
Residence Inn Columbus Downtown Ohio
Hotel Style:
#11 Romantic Hotel in Columbus
#20 Family Hotel in Columbus
#25 Business Hotel in Columbus
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay