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Best Western Suites

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Traveler (27)
Room & Suite (52)
Pool & Beach (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Sauna
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
463Reviews
6Q+A
40Room tips
Traveler rating
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  • 51
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Popular mentions
This location in a good spot. Right off of I 70. We did not hear any road noise being so close to the highway. Close to fuel stations and places to eat. Pooland hot tube were very nice after a long trip too.
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Review collected in partnership with Best Western
Response from BWManagerCynthia, General Manager at Best Western Suites
Responded 1 week ago
We are located right along I-70 just 6 miles from downtown Columbus and 3 miles from the Hollywood Casino. You are right the road noise cannot be heard from inside the hotel. There are many restaurants with shopping close by. I am glad you enjoyed the pool it is a great way to relax when the day is over. Hope to see you again.
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Hotel's Favorite
Stopped here on a road trip. I was pleasantly surprised! Value for the price is GREAT! Room was very large, bed was comfortable and large. Pillows were fluffy and comfy. There was breakfast included- basic but great! Cereal, bagels, muffins, toast, eggs and sausage, juices,
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Response from BWManagerCynthia, General Manager at Best Western Suites
Responded 4 weeks ago
I am glad you enjoyed your stay. We look forward to seeing you on your return visit. Thank you for letting everyone know about our breakfast and your great stay.
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Front Desk Staff: Check in staff was decent. In the morning at 6AM, the front desk staff had a "we will be back soon" sign even though she was just sitting in the back office, maybe sleeping? Not very available to your paying customers. Check out staff we're fine, but this is
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Response from BWManagerCynthia, General Manager at Best Western Suites
Responded 1 week ago
Wow I am surprised at your response. I am sorry you had to go through this, All the staff has been trained to put the customer first, always ask the guest how was their stay from the housekeepers to the front desk and everyone else. Our front desk can let you into the exercise room if asked at 6am. I want to thank you for the feedback I am going to use this for retraining the staff. We do have a new breakfast attendant, she is still learning the Gluten free options, she is very good at helping the guest and taking care of the breakfast area. I hope this does not keep you from staying with us again. I want to thank you for the feedback.
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Overall good trip. Hotel was average. Clean and suitable for our stay but for the money would’ve preferred a different hotel because of size of the room, noise and not enough food and drinks for breakfast.
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Review collected in partnership with Best Western
Response from BWManagerCynthia, General Manager at Best Western Suites
Responded 1 week ago
We offer a suite size room with a sitting area that has a sleeper sofa, I am not sure if the room was to small or to big for what you were expecting. I am sorry for the noise, sometimes guest are a little noisy when checking in and going to the pool, we always enforce the noise complaints at sleeping time. I hope you let someone know. The breakfast attendants are always keeping up with the food so it remains full, I'm not sure when you arrived to breakfast, always ask the attendant for more if its not what you were expecting. I hope you stay with us again so we can give you a better stay.
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We took just a small family get away for spring break and this hotel was wonderful. Nice pool area for the kids to play. Wonderful breakfast! The kids loved making waffles in the waffle maker. Easy access and near restaurants and shopping. Staff was super friendly and helpful.
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Response from BWManagerCynthia, General Manager at Best Western Suites
Responded 3 weeks ago
I am glad the children enjoyed their get away. The pool and the waffles are always a big hit with the children. There are many things to do in Columbus including the shopping and restaurants we are very close to COSI and the Columbus Zoo a great place for the children. Hope you stay with us again.
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Previous
How far from the YMCA is your hotel?
Give them a call, or check your e-mail confirmation reservation.
0 votes
Hi, I am sorry we are not pet friendly. We do have other hotels in the area that will accept pets like the Laquinta, Hawthorne, and others.
0 votes
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are pets allwed and pet fee
No pets.
0 votes
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Is check in 18 or 21yrs old
Our check in policy requires the age of 21.
0 votes
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12
"Room facing away from the highway may be quieter, but I was facing the highway, and I do not remember hearing any road noise."
"There are no quieter floors due to the numerous kids making noise."
"i had two rooms on each side of the hotel, both great, no bad side."
"The second floor is reached by either an elevator or a central staircase. I would suggest a room away from the staircase door."
"Only two floors, but I always prefer the ground (next to pool, gym, laundry and breakfast room, easy when you travel with several bags)"
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PRICE RANGE
$92 - $184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western columbusbest western hotel columbuscolumbus best western
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
52
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