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BEST WESTERN Suites

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#22 of 142 Hotels in Columbus
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301 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Zanesville, Ohio
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

We have stayed here many times and it is always clean and comfortable. Staff is friendly and helpful. We were able to check in early, which helped with our schedule. The breakfast is hot and fresh. Easy location to get on and off interstate.

Review collected in partnership with Best Western

Helpful?
Thank lvaughn62
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We are located right along I-70 just 6 miles west of downtown Columbus. It is easy access to get on to I-70 and the 270 outer belt. I am glad you were able to check in early, when the rooms is clean and available we have no problem helping out with early arrivals. We try to make every guest have... More 

Lorain, United States
1 review
Reviewed October 28, 2016

I have stayed at this hotel many times on business trips to Columbus. Never have I had a worse stay. The room smelled musty upon entering, the bed was barely made and the sheets not changed. Mold on the bottom hem of the shower curtain. I had wanted to use the hot tub but the manager would not open it... More 

Review collected in partnership with Best Western

Helpful?
Thank Mary Kaye S
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

I want to apologize to you, I am so sorry your had a bad stay. I am the manager my name is Cindy and I was not aware of any problems you had until now. Our hot tub does close at ten however we do adjust that sometimes for our guest. I am not sure who denied this to you.... More 

Level Contributor
160 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 26, 2016

I was debating which low price motel I wanted to use .I finally picked this motel and boy was I surprised. A motel that was clean,friendly,has great rooms and a good free wifi and breakfast.My wife was surprised with the comfort of the bed and the rooms layout.I will definitely use this place again when visiting Columbus Ohio.The front desk... More 

Helpful?
Thank donny b
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Best Westerns have been surprising many guest, we have come a long way and our properties are all great. We try hard to give excellent customer service to our guest and want your stay to be a great one. More 

York, Pennsylvania
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 25, 2016

It was a bit hard to locate but well worth the search. X-Zavier at front desk was very pleasant & check-in was smooth. Lobby was orderly and clean. Elevator a bit small but good enough for luggage carrier. The room was immaculate , bed comfortable and we had 4 pillows, carpet clean.TV worked well. Bathroom was very clean , large... More 

Helpful?
Thank Barb B
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for the wonderful review. X-Zavier is fairly new to our hotel and is doing a wonderful job. I am glad you enjoyed your stay with us. Hope to see you again on your next trip to Columbus. More 

46514
2 reviews
Reviewed October 25, 2016

The front desk staff went out of their way to help me with several needs. The rooms were very large and clean. Breakfast had a nice selection. Overall, it was a very good experience. I would definitely stay there again.

Review collected in partnership with Best Western

Helpful?
Thank Susan W
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We are always here to help our guest. Our rooms are suite size so we have the sitting area in them which makes it very nice. I am glad you will be coming back, many guest make this their stopping spot and become regular guest which makes them a part of our Best Western Family. Welcome to the family! More 

2 reviews
Reviewed October 24, 2016

Check in is easy. Lots of parking. Breakfast room comfortable and location is great. Did not use the pool but it looked very inviting. Close to other restaurants and Highways. We also found a Casino near by.

Review collected in partnership with Best Western

Helpful?
Thank F4611LPmichaelc
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We are very close to the Hollywood Casino about 3 miles. Glad you enjoyed the free hot breakfast. We are always trying new things to give a variety of things to choose from. Make sure to try the pool on your next visit it is great! More 

Chambersburg, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 13, 2016

This is a great hotel. The decore is top notch. The loby was very high end. The breakfast was far superior to other hotels we have stayed in. Everything was super clean and looked nice. I would recommend this hotel to anyone.

Review collected in partnership with Best Western

Helpful?
1 Thank Gary T
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for staying with us! I am glad you enjoyed your stay. We appreciate your recommendation and hope to see you again soon. More 

Tobyhanna, Pennsylvania, United States
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 30, 2016

This facility is at a convenient location, although getting out onto the street is a bit of a problem. The hotel itself is clean and comfortable. The room is above average. The breakfast is adequate and includes several hot items. I've stayed here before and would do so again.

Review collected in partnership with Best Western

Helpful?
1 Thank Les K
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Hi! I am glad you enjoyed your stay. Our location is great and yes I agree it is a bit of a problem getting on to the street certain times a day. However the new apartment community that is being built is suppose to bring us an exit road with easy access to the main street. We are excited and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 26, 2016

Rooms were very spacious, clean and modern looking. This appears to be a newer hotel, so nothing is run down! convenient right off of I-70. Hotel staff was very pleasant to deal with as well. The only downfall during my stay was that the parking lot seems to be a little undersized and if you don't get a spot earlier... More 

Review collected in partnership with Best Western

Helpful?
1 Thank 259jeffreyr
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for the comments, we have a newly renovated hotel that is taken very good care of. We are in a great location right along I-70 just 6 miles west of downtown Columbus. I know the parking lot seems small, however it does go completely around the building some people aren't aware of that. Both hotels were owned by... More 

Tipp City, Ohio, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 25, 2016

I don't think I'm ridiculously picky but but there are some red flags for me such as candy wrappers next to the bed that I found within 2 minutes of entering the room. But no one is perfect so not a deal breaker. The reason I won't return is the design of the bathroom. There was not a single spot... More 

Helpful?
1 Thank Mary E
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

I am so sorry your stay wasn't a pleasant one. I want to clear up the issue with the bathroom for you. The room you were in was a handicap accessible room. They are designed with more space in mind and the wood seat which fold up is also designed to be ADA compliant. The standard rooms are not at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Suites

Address: 1133 Evans Way Court, Columbus, OH 43228-9178
Location: United States > Ohio > Columbus
Price Range: $100 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Suites 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Columbus
Columbus Best Western
Best Western Hotel Columbus
BEST WESTERN Suites Columbus, Ohio
Hotel Style:
#2 Spa Hotel in Columbus
#9 Best Value Hotel in Columbus
#11 Family Hotel in Columbus
#26 Business Hotel in Columbus
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Suites staff and other travelers.
5 questions
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2 months ago
Mason, Ohio
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Questions? Get answers from BEST WESTERN Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Elevators were separated from room hallways by extra doors so noise was minimal in rooms.”
 of 5 bubbles barbb380, Oct 25, 2016 | Read review
“Nicely done rooms with high ceilings which makes the room feel so open”
 of 5 bubbles I6840BZstephenk, Aug 21, 2016 | Read review
“You can't go wrong with this place!!!!!!!!!!”
 of 5 bubbles 7kristies, Jun 19, 2016 | Read review
“Careful where you park. The neighboring hotel's parking blends with the Best Western's parking and you could be towed.”
 of 5 bubbles jsmyther, Mar 31, 2016 | Read review
“Ground floor”
 of 5 bubbles khemraju, Mar 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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