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BEST WESTERN Suites

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#24 of 142 Hotels in Columbus
Certificate of Excellence
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304 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Columbus, Ohio
Reviewed 1 week ago NEW

The girl at check in was very nice and helpful. All the staff were very nice and the hotel was clean. I wasn't feeling well, so I didn't leave the room one day, they left clean towels at the door without having to request them. Good job.

Review collected in partnership with Best Western
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Helpful?
Thank B3178SDjamies
Saint Louis, Missouri
Reviewed 4 weeks ago

Excellent place to stay near to Columbus downtown. Clean rooms, lovely staff, great breakfast. My daughter has milk allergies and the lady at the breakfast desk was kind enough to offer soy milk. The spread was great

Review collected in partnership with Best Western
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Helpful?
Thank Subrat S
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for staying with us I am glad you enjoyed your stay. Hope to see you again on your next trip to Columbus.

Reviewed December 12, 2016

I love this hotel!!! its always cleamn the pool was warm for the winter change and its very clean the smell of chlorine does not overpower in the pool area. the staff are the best. Tina is great and made sure to have everything that was needed stock for Breakfast. the rooms are great and clean as well. anytime that...

Review collected in partnership with Best Western
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Helpful?
Thank 326justinat
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you Justin, we love our return guest and will look forward to making you apart of our Best Western family. I am glad you enjoyed your stay!

Zanesville, Ohio
Reviewed November 7, 2016

We have stayed here many times and it is always clean and comfortable. Staff is friendly and helpful. We were able to check in early, which helped with our schedule. The breakfast is hot and fresh. Easy location to get on and off interstate.

Review collected in partnership with Best Western
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Helpful?
Thank lvaughn62
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We are located right along I-70 just 6 miles west of downtown Columbus. It is easy access to get on to I-70 and the 270 outer belt. I am glad you were able to check in early, when the rooms is clean and available we have no problem helping out with early arrivals. We try to make every guest have...

Lorain, United States
Reviewed October 28, 2016

I have stayed at this hotel many times on business trips to Columbus. Never have I had a worse stay. The room smelled musty upon entering, the bed was barely made and the sheets not changed. Mold on the bottom hem of the shower curtain. I had wanted to use the hot tub but the manager would not open it...

Review collected in partnership with Best Western
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Helpful?
Thank Mary Kaye S
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

I want to apologize to you, I am so sorry your had a bad stay. I am the manager my name is Cindy and I was not aware of any problems you had until now. Our hot tub does close at ten however we do adjust that sometimes for our guest. I am not sure who denied this to you....

Reviewed October 26, 2016

I was debating which low price motel I wanted to use .I finally picked this motel and boy was I surprised. A motel that was clean,friendly,has great rooms and a good free wifi and breakfast.My wife was surprised with the comfort of the bed and the rooms layout.I will definitely use this place again when visiting Columbus Ohio.The front desk...

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Helpful?
Thank donny b
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Best Westerns have been surprising many guest, we have come a long way and our properties are all great. We try hard to give excellent customer service to our guest and want your stay to be a great one.

York, Pennsylvania
Reviewed October 25, 2016

It was a bit hard to locate but well worth the search. X-Zavier at front desk was very pleasant & check-in was smooth. Lobby was orderly and clean. Elevator a bit small but good enough for luggage carrier. The room was immaculate , bed comfortable and we had 4 pillows, carpet clean.TV worked well. Bathroom was very clean , large...

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Helpful?
Thank Barb B
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for the wonderful review. X-Zavier is fairly new to our hotel and is doing a wonderful job. I am glad you enjoyed your stay with us. Hope to see you again on your next trip to Columbus.

46514
Reviewed October 25, 2016

The front desk staff went out of their way to help me with several needs. The rooms were very large and clean. Breakfast had a nice selection. Overall, it was a very good experience. I would definitely stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank Susan W
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We are always here to help our guest. Our rooms are suite size so we have the sitting area in them which makes it very nice. I am glad you will be coming back, many guest make this their stopping spot and become regular guest which makes them a part of our Best Western Family. Welcome to the family!

Reviewed October 24, 2016

Check in is easy. Lots of parking. Breakfast room comfortable and location is great. Did not use the pool but it looked very inviting. Close to other restaurants and Highways. We also found a Casino near by.

Review collected in partnership with Best Western
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Helpful?
Thank F4611LPmichaelc
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We are very close to the Hollywood Casino about 3 miles. Glad you enjoyed the free hot breakfast. We are always trying new things to give a variety of things to choose from. Make sure to try the pool on your next visit it is great!

Chambersburg, United States
Reviewed October 13, 2016

This is a great hotel. The decore is top notch. The loby was very high end. The breakfast was far superior to other hotels we have stayed in. Everything was super clean and looked nice. I would recommend this hotel to anyone.

Review collected in partnership with Best Western
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Helpful?
1Thank Gary T
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for staying with us! I am glad you enjoyed your stay. We appreciate your recommendation and hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about BEST WESTERN Suites

Address: 1133 Evans Way Court, Columbus, OH 43228-9178
Location: United States > Ohio > Columbus
Price Range: $100 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Suites 2.5*
Number of rooms: 52
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Also Known As:
Best Western Columbus
Columbus Best Western
Best Western Hotel Columbus
BEST WESTERN Suites Columbus, Ohio
Hotel Style:
#2 Spa Hotel in Columbus
#7 Best Value Hotel in Columbus
#11 Family Hotel in Columbus
#26 Business Hotel in Columbus
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Suites staff and other travelers.
5 questions
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3 months ago
Mason, Ohio
over a year ago
Novi, Michigan
over a year ago
Charleston wv
over a year ago

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Questions? Get answers from BEST WESTERN Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Elevators were separated from room hallways by extra doors so noise was minimal in rooms.”
 of 5 bubbles barbb380, Oct 25, 2016 | Read review
“Nicely done rooms with high ceilings which makes the room feel so open”
 of 5 bubbles I6840BZstephenk, Aug 21, 2016 | Read review
“You can't go wrong with this place!!!!!!!!!!”
 of 5 bubbles 7kristies, Jun 19, 2016 | Read review
“Careful where you park. The neighboring hotel's parking blends with the Best Western's parking and you could be towed.”
 of 5 bubbles jsmyther, Mar 31, 2016 | Read review
“Ground floor”
 of 5 bubbles khemraju, Mar 24, 2016 | Read review
5 of 5
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