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Hilton Garden Inn Columbus/Polaris

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#29 of 142 Hotels in Columbus
Certificate of Excellence
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Hilton Garden Inn Columbus\/Polaris
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468 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Minneapolis, Minnesota
Level Contributor
103 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed yesterday NEW

I usually stay at the Hampton nearby when I travel to Columbus - the the HGI offered a better rate for this particular trip. Unlike the Hampton - no free breakfast - but otherwise about the same. I was a bit disappointed in the quality of the wi-fi ... very slow to the point I didn't even bother. I was... More 

Helpful?
Thank Chris0329
Dayton, Ohio
1 review
4 of 5 stars Reviewed 6 days ago NEW

Had no problems.. Check in was quick and the young lady explained everything for me.. The room was good and clean. The bed slept good. The breakfast was a plus they carry Starbucks coffee to all you coffee lovers.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank travisd670
Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location, very clean property but lousy mattress spoiled the whole experience. So bad could not get decent nights sleep. I certainly hope replacing mattresses is at the top of renovations. In addition, not the typical good selection of coffe and tea in the room. V

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jackie R
Akron, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Our room smelled horrible. The bar closed before 10 and it was impossible to find someone in the lobby or reception after 10. Very disappointed for a Hilton Hotel especially in an area where there are so many options for someone to choose. Pick another $200 a night hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Erin W
Jackson, New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

Great access to the highway, and plenty of restaurants, and shopping. Very good restaurant for family. The kids loved the pool and hot tub. Rooms were clean and very comfortable. Staff was very pleasant and friendly.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 983gloriaw
Mentor, Ohio
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed only one night as we were passing through Columbus. Lady at the front desk for polite. When we got to the room air conditioning was squeaking, sink was not draining and the plug on the lim was not working to charge our phones so we had to move night stand to get to the plug.

Helpful?
Thank urboivana
Magnolia, Ohio
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just here for one night with my daughter, we always feel safe and welcome here. Bed was comfy and room was clean. Very close to shopping and the Expo Center which were the two attractions we were in town for during this stay.

Helpful?
Thank MandyS2979
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

A great place to stay. The staff is friendly and very helpful. Their breakfast was awesome especially the grits. I can not wait to get this way and stay here again. They went above the bar to make our stay enjoyable.

Helpful?
Thank Dee T
Dubuque, Iowa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I want to start by saying, "I wish I would have read some reviews before staying at this property". I stayed three nights while traveling for business. I travel to Columbus about every 6-8 weeks and my go to hotel was not available for this trip so I booked the Garden Inn. Upon entering my ground floor room I noticed... More 

Helpful?
Thank WorkingMomTravels
Michigan, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything was clean, everyone was helpful, and breakfast was fantastic. Every hotel in Columbus was sold out for the Real Madrid/PSG game (for which they enthusiastically offered free shuttle service), yet the staff made every effort to make each guest feel like they were the only one there. No lines for breakfast, no waiting at the elevator, and free water... More 

Helpful?
Thank CourtneyCT
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Columbus/Polaris

Address: 8535 Lyra Dr, Columbus, OH 43240-2026
Location: United States > Ohio > Columbus
Price Range: $122 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Columbus/Polaris 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Polaris
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus/Polaris Ohio
Hotel Style:
#10 Family Hotel in Columbus
#10 Romantic Hotel in Columbus
#18 Business Hotel in Columbus
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