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Hilton Garden Inn Columbus/Polaris

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#31 of 141 Hotels in Columbus
Certificate of Excellence
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Hilton Garden Inn Columbus\/Polaris
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479 Reviews from our TripAdvisor Community

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Showing 475: English reviews
Painesville, Ohio
1 review
2 of 5 stars Reviewed 1 week ago

Cut my leg on metal sticking out from a bed.Only half the lights worked in bathroom.My son was given a room in which someone had died.It stunk and he knew smell was because he deals with that in his job as a property manager.Breakfast cost extra ans was slow in service ans cheap in quantity.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank D6552WJnancyp
HGIP0laris, Guest Relations Manager at Hilton Garden Inn Columbus/Polaris, responded to this review

Dear D6552WJnancyp: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy, however, I am glad that we were able to take care of you in the morning. We have since shared this feedback with our team and the bed frame... More 

Philadelphia, Pennsylvania
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

To be fair, I will say that the hotel is convenient to food and shopping, so if you can walk, or have a scooter etc. motorized chair you can get about nicely, and quiet even with construction going on. We stayed as alternative to there Hilton property, which was booked full for the dates we wanted. Staff is friendly and... More 

Helpful?
Thank City_Jetting
Chicago, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

Checked in and needed to go right out for a dinner meeting- Spoke to front desk on my way out and told them that the room smelled horrible and that the drain in the bathroom sink was clogged. On my return they did fix the sink and attempted to cover the odor with some sort of spray. Within an hour... More 

Helpful?
Thank David31466
Warren
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice comfortable hotel in the middle of everything. Sits within walking distance of Texas Roadhouse and Quaker Steak and Lube. Centered in the Polaris shopping complex. Within 15 minutes of Easton Center. Food and shopping everywhere.

Helpful?
Thank David S
Toledo, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

The bed was hard as a rock & surely felt like you slept on one once you woke up. The hotel overall was very nice & staff was very friendly. A lot of choices of for dining & all were conveniently located.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tracie O
Tiffin, Ohio, Usa
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My wife and I have stayed here quite a few times before and keep coming back as the hospitality is wonderful, rooms clean, and the breakfast is good. The prices are competitive and reasonable-- especially if you include the breakfast package.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard G
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Truly loved the room. My husband and I got a whirlpool room on our way home from our wedding. It was super clean! Very well maintained. The staff was kind, they even brought us complimentary cheesecake when they found out we were newlyweds. Would definitely stay again. Only downfall was the room location: we were near a door to the... More 

Helpful?
Thank MLNance
Lexington, Kentucky
1 review
5 of 5 stars Reviewed 3 weeks ago

Has a pool and jacuzzi. Very friendly staff and attentive to your needs. Location is top notch with great restaurants close by. You can even walk to Target! There is a bar onsite that's is lots of fun

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wejj
Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I usually am in a hotel at least once a month. I'd forgotten how much I like Hilton Garden Inn hotels. It was almost midnight and I walked in needing a room. The staff was friendly and very helpful. The room was very clean and the decor was great. The bed was very comfortable. Many hotels have gotten away from... More 

Helpful?
Thank vanessamR7238BE
Springfield, Ohio
1 review
5 of 5 stars Reviewed 5 weeks ago

Good place to stay and clean. the staff was nice, I enjoyed my stay. I wish they took pets then it would've been better overall clean environment and easy check in process and lots of things to do around the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 59savannan
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Columbus/Polaris

Address: 8535 Lyra Dr, Columbus, OH 43240-2026
Location: United States > Ohio > Columbus
Price Range: $118 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Columbus/Polaris 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Polaris
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus/Polaris Ohio
Hotel Style:
#10 Romantic Hotel in Columbus
#10 Family Hotel in Columbus
#18 Business Hotel in Columbus
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