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Hilton Garden Inn Columbus/Polaris

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#29 of 143 Hotels in Columbus
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Columbus\/Polaris
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534 Reviews from our TripAdvisor Community

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Showing 530: English reviews
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Canton, Ohio
Reviewed 1 week ago

Great location right across the street from the mall plenty of great restaurants nearby could walk to.The hotel staff was courteous and made sure everything was ok with my room the room was excellent everything was brand new and worked great.

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Helpful?
Thank Donald K
Tennessee, United States
HOTEL’S FAVORITE REVIEW
Reviewed November 14, 2016

We arrived after a long day of driving, it was already dark and we were not familiar with the area. I commented to the Guest service member James on arrival about being tired and going back out to eat. He made us aware of their onsite restaurant as well as their shuttle service if we wanted to go out. This...

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Helpful?
1Thank Rhonda C
About Hotel's Favorite Review
HGIP0laris, Front Office Manager at Hilton Garden Inn Columbus/Polaris, responded to this review

Dear Rhonda C, Thank you for the great kudos for James and Eric! I am happy that they were able to provide terrific service. Thank you for the nice comment regarding our hotel as we are nearing the completion of our exciting room renovations by January 2017. We do hope to see you in the future again and we are...

Wadsworth, Ohio
Reviewed 1 week ago

Bed was very uncomfortable. Cold shower, only slightly warm water. Needed a hot shower after that bed! Overall great customer service and perfect location! Everyone was so kind! Just need the mattresses replaced!

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1Thank maryhG6782RC
Reynoldsburg, Ohio
Reviewed 1 week ago

It's was a wonderful stay and weekend. We state to celebrate Valentine's day. We will go back. Wonderful place to stay. This is very nice hotel. Good quality. Convient to attractions, the mall and restraunts in the area.

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Helpful?
Thank Tyler B
Saint Albans, West Virginia
Reviewed 1 week ago

Beds are uncomfortable, seating is uncomfortable, very cold environment. Rooms aren't cozy, but more like a visit to the hospital. Only thing this hotel has going for it after renovations, is its staff.

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Thank Valerie A
Shepherdsville, Kentucky
Reviewed 3 weeks ago

We arrived late for an early morning gymnastics meet the next morning. The young lady at the desk was very helpful. A plus for the adults, the lounge bar was still open. Our room was clean and quiet. I would stay here again next time we are in Columbus.

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Thank stevehR8693WX
Westerville, Ohio
Reviewed 3 weeks ago

I traveled with my sister in law and two three year old girls. They loved the heated indoor pool and the stool in the room so they could use the restroom and sink without help. Quiet sleep and plenty of room for them to play.

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Thank 338traceyr
Cincinnati
Reviewed 3 weeks ago

My stay was extremely pleasant & comfortable.The staff was very friendly & helpful. We went out every night to dine & had a few drinks so we did not want to drive so we used the hotel shuttle service to drop & pick us up, which was very convenient.

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Thank evettk2017
Fort Wayne, Indiana
Reviewed 4 weeks ago

Excellent location excellent hotel! Newly updated it appeared. Wish they would've had different breakfast options for a family. Service was excellent hotel was very clean! I would stay here again if in the area !

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Thank Tara M
N. Olmstead, United States
Reviewed 4 weeks ago

We stayed here for the weekend of our daughters wedding. It is a really clean and nice. We were very happy with our room and had a nice quiet restful night. The breakfast was great and well worth 10.00. Staff were all excellent and friendly. Would recommend this to anyone.

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Helpful?
Thank Barb N
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Hilton Columbus/Polaris
Hilton Columbus/Polaris
#11 of 143 in Columbus
805 reviews
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Columbus/Polaris

Address: 8535 Lyra Drive, Columbus, OH 43240
Location: United States > Ohio > Columbus
Price Range: $118 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Columbus/Polaris 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Polaris
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus/Polaris Ohio
Hotel Style:
#10 Family Hotel in Columbus
#10 Romantic Hotel in Columbus
#18 Business Hotel in Columbus
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Columbus/Polaris staff and other travelers.
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over a year ago
10 months ago

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Questions? Get answers from Hilton Garden Inn Columbus/Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Top floor is always a good choice since no other guests will be overhead.”
 of 5 bubbles gailc32, Dec 29, 2016 | Read review
“Consider asking for a renovated room”
 of 5 bubbles BrianO271, Oct 14, 2016 | Read review
“Construction is on third floor so you may want to either go above it not stay below it.”
 of 5 bubbles City_Jetting, Sep 19, 2016 | Read review
“There couldn't be a bad room in the house.”
 of 5 bubbles CourtneyCT, Aug 1, 2016 | Read review
“Get a non smoking room or ask for a discount”
 of 5 bubbles jfhspc, Jul 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question