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Holiday Inn Express Hotel & Suites Columbus - Easton

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#29 of 142 Hotels in Columbus
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Columbus - Easton
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171 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Saint Albans, West Virginia
Reviewed 3 days ago NEWvia mobile

We stayed here for one night while we were shopping at the Easton mall. We got a great deal and I'm so glad that I booked it. We were just a block or so away from Easton. The staff was extremely nice & helpful. Our room was very large with a comfy king size bed, sofa, large tv, desk, &...

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Helpful?
Thank WES_XPRESS
North Canton, Ohio
Reviewed October 7, 2016

My wife and I stayed two nights in October 2016 while visiting family. We travel frequently both in the U.S. as well as internationally. This is one of the nicest hotel properties we've experienced in years. It looked brand new, so I was surprised when the front desk agent told us it's been open for three years. Room (1 King...

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Helpful?
Thank GeoffElliott
Laura E, Sales Coordinator at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

GeoffElliott- Thank you for the wonderful review! I am pleased to hear that you enjoyed your stay with us. We take great pride in our hotel and service so we value your feedback. Please come back and visit us again soon!

Cincinnati
Reviewed September 28, 2016

This hotel has been recently updated and it looks great. They've added many nice touches to the amenities in the room, reading lights, soft lighting, great TV's, the bedding is great and it was a comfortable mattress, also nice shower, etc. However, our room was constantly either hot or cold, the A/C kept kicking on and then off and it...

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Helpful?
1Thank Betsy513
Laura E, Sales Coordinator at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

Betsy513- I would like to thank you for taking the time to review our hotel. I sincerely apologize for the issues you encountered with the breakfast service running out of food. I assure you that is not the service that we strive to provide and it is being investigated on our end to ensure that it never happens again. As...

Reviewed September 23, 2016

Hotel was beautiful. Room was spacious, clean and modern. Staff was very friendly and helpful. My only complaint would be that I could hear much noise from the other guests in the hallway. I was there to get my new Lexus from Germain Lexus of Easton and do a little shopping at the outlets and I found the hotel to...

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Helpful?
Thank Suzanne M
Laura E, Sales Coordinator at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

Suzanne M- Thank you for the wonderful review! I am pleased to hear that you enjoyed your stay with us. We take great pride in our hotel and service so we value your feedback. I sincerely apologize for the issues you encountered with the noise in the hallways. We will make sure to take these comments and use them in...

Brooklyn, New York
Reviewed September 22, 2016

I had a very comfortable accessible suite for one night. Because my stay was very short I was not able to experience the services available. Assistant Manager, Barnett and team were friendly, concerned, helpful with directions and directory of places to eat. I would definitely stay there again when in Columbus-Easton.

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Helpful?
Thank capitol456
Laura E, Sales Coordinator at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

capitol456- Thank you for the 5 star review! I am pleased to hear that you enjoyed your stay with us. We take great pride in our hotel and service so we value your feedback. I will be sure to pass your comments along to Mr. Barnett as I'm sure they will make his day. Please come back and visit us...

Willoughby, Ohio
Reviewed September 18, 2016 via mobile

We recently stayed there for a friend's wedding and were happily surprised at how large the room was and that everything was very updated. The staff was all very friendly and accommodating. My only complaint is that they had cheap toilet paper!

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Helpful?
Thank kelseyferron
Laura E, Sales Coordinator at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

kelseyferron- Thank you for the wonderful review! I am pleased to hear that you enjoyed your stay with us. We take great pride in our hotel and service so we value your feedback. Please come back and visit us again soon!

Cleveland, Ohio
Reviewed September 7, 2016

This was my first time recently staying at a Holiday Inn Express. They were well sized updated rooms, so that was good. However there was a lot of initial confusion upon me checking in to my PREPAID room. I PREPAID for my room on ihg.com, like most hotel chains offer these days, where you PREPAY for a slightly discounted rate....

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Helpful?
Thank John B
Laura E, Sales Coordinator at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

John B- I would like to thank you for taking the time to review our hotel. I sincerely apologize for the issues you encountered with the payment of your room. I assure you that is not the service that we strive to provide and it is being investigated on our end to ensure that it never happens again. Please feel...

Cuyahoga Falls, Ohio
Reviewed September 4, 2016

i've always felt that Holiday Inn's were a bit more expensive than other hotels in its class and because of that, I would have expected above average accommodations and service.I agree the room itself was very nice and clean. However, I was not impressed with the check in staff Although she was efficient, that was about it. Not overly friendly,...

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Helpful?
1Thank Bdubs25
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

Dear Bdubs25, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our rooms nice and clean and I...

Miami, Florida
Reviewed September 3, 2016

After having a horrible experience at a Holiday Inn Express in Tiffin, Ohio, we were very pleased with the cleanliness and friendliness of this particular Holiday Inn Express. It is close to the airport (6.6 miles) and near Easton shopping mall. I would recommend this hotel to anyone needing accommodations near the Columbus airport.

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Helpful?
Thank RayLyden
Laura E, Sales Coordinator at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

RayLyden- Thank you for the 5 star review! I am pleased to hear that you enjoyed your stay with us. We take great pride in our hotel and service so we value your feedback. Please come back and visit us again soon!

Knoxville, Tennessee
Reviewed August 25, 2016

Easy access from the highway. Located in a quiet area. Welcoming, cordial staff, clean room and comfortable sleep. Free breakfast in large breakfast room. Good place to stop on your travels through the area.

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Helpful?
Thank Knox10SC
Laura E, Sales Coordinator at Holiday Inn Express Hotel & Suites Columbus - Easton, responded to this review

Knox10SC- Thank you for the 5 star review! I am pleased to hear that you enjoyed your stay with us. We take great pride in our hotel and service so we value your feedback. Please come back and visit us again soon!

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Breakfast Available
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn Express Hotel & Suites Columbus - Easton

Address: 4899 Sunbury Rd, Columbus, OH 43230-1131
Location: United States > Ohio > Columbus
Price Range: $120 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbus - Easton 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Hotel & Suites Columbus - Easton Ohio
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Columbus - Easton staff and other travelers.
5 questions
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Marietta, Ohio, United States
Parkersburg, West Virginia
Pullman, Washington
over a year ago
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Columbus - Easton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't plan on breakfast there.”
 of 5 bubbles Betsy513, Sep 28, 2016 | Read review
“room 204 was great”
 of 5 bubbles RayLyden, Sep 3, 2016 | Read review
“Stay at the Hilton”
 of 5 bubbles MegC85, Aug 9, 2016 | Read review
“Higher floor looking North.”
 of 5 bubbles 889richardj, Jun 29, 2016 | Read review
“All rooms are quiet as hotel is in a park like setting.”
 of 5 bubbles 649sharonr, Jun 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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