Hilton Columbus Downtown
402 North High Street, Columbus, OH 43215-2005
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About
#8 of 173 hotels in Columbus
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.2
Travelers' Choice
Hilton Columbus Downtown boasts a central presence in Columbus, Ohio, in the heart of the Short North Arts District and adjacent to the Arena District. The property features 1,000 guest rooms and four Food and Beverage outlets, and is directly connected to the Greater Columbus Convention Center by skybridge. More than 150 dining and entertainment venues are just steps away. Event possibilities are endless with close to 75,000 sq. ft. of meeting space, including three ballrooms ranging from 10,000 to 15,000 sq. ft. The event offering also include over 16,000 sq. ft. of pre-function space, and 40 meeting and breakout rooms.
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Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Kids' meals
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish
Location
90Good for walkers
Grade: 90 out of 100
79Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
402 North High Street, Columbus, OH 43215-2005
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My family and I came down from Westerville for the breakfast buffet . We had an excellent meal. The buffet was absolutely delicious! We had everything from smoked salmon to eggs to order to a beautiful display of patisserie! Erin was our server and she was friendly and very attentive. Even the valet parking was first class. Tae worked with us. He also was so friendly and efficient. Even though the weather was gray, we had a beautiful experience at Fyr!
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Columbus Downtown
Responded yesterday
We enjoyed having you and your family dine with us at FYR, Scott! Your praise for our breakfast buffet is much appreciated, and thank you for recognizing Erin and Tae. We look forward to sharing your positive feedback with them. Hilton Columbus Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
This is one of the most well-run hotels I've stayed at. To a person, the people who work here are unfailingly friendly, professional and welcoming. The restaurant food is surprisingly good. Location is perfect and I always feel very comfortable here.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Chris Coffin, General Manager at Hilton Columbus Downtown
Responded Jun 27, 2022
Hi, Michael! Wow - this is the review we're always striving for and we're thrilled to hear that you had a top-notch experience with us! Thank you for the kind words about our staff and our restaurant. We can't wait to welcome you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
King did a great job on valet parking. Very polite and helpful. Carried my bag and opened the door to let me in the car. Didn’t have to wait long all weekend to retrieve my car. Hilton Columbus is a fantastic hotel.
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Columbus Downtown
Responded 2 days ago
Thank you, Crystal, for taking the time to review your recent experience with us. Your compliments on our valet service are appreciated and will be passed along to King and the rest of the team. Thank you, and we look forward to welcoming you back again. Hilton Columbus Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice people, Amazing valet, clean and convenient. Restaurant was amazing, the prices were reasonable as well. I am very pleased and I will be choosing this again for my needy Trip to Columbus!!!!!
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Columbus Downtown
Responded 5 days ago
Paige, it was such a pleasure to welcome you to Hilton Columbus Downtown! We are happy you were impressed with our team and accommodations. We are also glad you enjoyed your dining experience with us. We look forward to welcoming you back when you return to Columbus! Hilton Columbus Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great valet. Manny. He was prompt and watched our bags when we went to Starbucks. Also, one of the best hotels we’ve visited. It even smells good. They are very nice to our dog and all the people are courteous.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Columbus Downtown
Responded 5 days ago
Phil, It's wonderful to know that the service provided by Manny and the rest of our team was one of the highlights of your visit. Thank you so much for the feedback, and we hope you will join us again on your next visit to Columbus. Hilton Columbus Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great, friendly staff — especially Jetta. She was positive and very helpful. She greeted us and helped us when we had a late arrival with directions and helpful advice. She was a ray of sunshine after a very long travel day. Much appreciated!!
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Columbus Downtown
Responded 1 week ago
We are glad that Jetta provided you with outstanding service, and we thank you for spotlighting her efforts. The next time your travels bring you our way, please revisit us for another great experience. Hilton Columbus Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great hotel awesome service and beautiful rooms. Mr. King was the best valet he took great care in making sure our ride was ready when we needed i. Great care and attention to detail at the FYR made our night cap a perfect end to a busy day.
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Columbus Downtown
Responded 2 weeks ago
Jacob, the pleasure was all ours to welcome you to Hilton Columbus Downtown! We are so happy you were impressed with our accommodations and service. We look forward to sharing your praise with our valet team! It's also great that spending time at FYR made for the perfect end to your day. It would be an honor to welcome you back. Hilton Columbus Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible hotel if you are interested in sleeping or comfort. My husband is a diamond member and we received an email that we were upgraded. It was more like degraded. The bed was uncomfortable with cheap bedding and standard size pillows pillows for a king bed. The AC wall unit was extremely loud..Motel 6 hotels have quieter units. Our room was also placed directly across from the Novak bar with screaming patrons and loud music until 2 am each night. When complained to the employee at desk they offered ear plugs and indicated all even number rooms faced the noisy bar. It would have been nice if that was mentioned on check in. Our check in was not until late the first night or we would have requested a change of room. We were exhausted at the end of our stay from lack of sleep. Otherwise, the room was clean and the free breakfast acceptable. Good location for restaurants. only reason for a 2 star. This hotel did not live up to the Hilton standards and the price they charged per night. …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Columbus Downtown
Responded 2 weeks ago
Hello, We're sorry to hear that your recent trip to Columbus was a disappointing one. Given your comments regarding the proximity to Novak's Tavern & Patio and that we do not offer a complimentary breakfast, is it possible that you stayed at a different hotel? Guest satisfaction is very important to us, we would like to help you resolve your concerns, please contact the hotel if you are able so that we may assist you further. Hilton Columbus Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location in the heart of Columbus. New hotel so everything was clean and in great condition. Friendly and helpful valet staff (Mr King). The rooftop bar is a must see with great views of the city.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Columbus Downtown
Responded 3 weeks ago
Hello Chrisa, We are pleased that our property and location both impressed you, along with the city views from Stories on High during your visit. Our team looks forward to hosting you in the future. Hilton Columbus Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Didn't stay at this Hilton; there was a snafu with the cancellation which apparently didn't go through, though my overnight trip to Columbus had long been canceled. First I knew about it was when I got an email bill receipt for a room I didn't stay in. Called Diamond desk; they helpfully said they would check with Manager Angela for a credit "which is usually given,'' even if just to use at the Hilton property in question. But never heard back from anyone; ten days later re-called a now unhelpful Diamond Desk and was told that Manager Angela had rejected any idea of a credit as there was no record of a cancellation ("gotcha!"). It would seem sticking a couple of hundred dollars in her pocket is more important than the loyalty of Hilton's best customers; doesn't say much of how Columbus Hilton would treat one if one actually stayed there. Avoid -- stay at downtown Columbus Sheraton or Hyatt instead. …
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Date of stay: August 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Hilton Columbus Downtown
Responded 3 weeks ago
Thank you for your feedback. We have investigated this matter internally and have been unable to locate any reservations that match the information in your review. We would love the opportunity to speak with you directly regarding this matter, if you could please contact the hotel at your earliest convenience and speak with our front office management so that we can investigate this further and resolve these concerns for you. Hilton Columbus Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Columbus area.
PRICE RANGE
$194 - $326 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
532
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Claim Your ListingHILTON COLUMBUS DOWNTOWN $152 ($̶1̶9̶2̶) - Updated 2023 Prices & Hotel Reviews - Ohio
Frequently Asked Questions about Hilton Columbus Downtown
Which popular attractions are close to Hilton Columbus Downtown?
Nearby attractions include The Escape Room USA - Columbus (0.05 miles), North Market Farmer's Market (0.1 miles), and Nationwide Arena (0.2 miles).
What are some of the property amenities at Hilton Columbus Downtown?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Columbus Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Columbus Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Columbus Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Columbus Downtown?
Conveniently located restaurants include Martini Modern Italian, The Guild House, and Hyde Park Prime Steakhouse.
Are there opportunities to exercise at Hilton Columbus Downtown?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Hilton Columbus Downtown located near the city center?
Yes, it is 0.6 miles away from the center of Columbus.
Are any cleaning services offered at Hilton Columbus Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Columbus Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Columbus Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.