After making my reservation for 3 nights, I read a review titled “Never stay here” and had 2 thoughts. “Oh No” and “but surely it can’t be that bad”. Well, after staying I discovered Yes it actually is that bad ! The room wasn’t clean when I checked in & had questionable liquid stains on a couple of the tables that I wiped up myself with a towel thinking I’d get a change of towels. During my 3 night stay, there was no housekeeping whatsoever nor any new towels brought in. It was advertised as 100% smoke free but I smelled smoke in my room & saw numerous people sitting on their door step or standing right outside their door smoking. When walking around looking for a working ice machine, a few of them talked to me with the exact same complaints about this place. At a little over $100/night with taxes & fees, this place’s only benefits are it’s location and the fact the better inns close by are sometimes already full. They sure take advantage of the situation too with the employees bad attitude & unwillingness to even attempt to be pleasant or helpful. Even if it was only $19/night, I’d still rather just stay in my wifes’s hospital room at the James overnight 😮…
I had to stay here 4 days; I did not know this is such a terrible place. The room is not clean, no housekeeping, the room do not have proper lighting. There was an internet problem when I checked in. They assured that they will solve it, and they did not. They could not solve a basic internet issue for 4 days!!! Basically, they do not care and work. They just playing with their phones. Stay away, this is a trash place.
We stayed two nights at the Varsity Inn Columbus and Gerard at the front desk was very friendly and helpful. He gave us a recommendation on a wonderful place to eat and helped us with walking directions multiple times. He even checked back in with us later to see how it went. Would recommend staying here!
We went to check in with our reservation and was told they oversold, even after we talked right to a Varsity Inn worker saying we could come check in at any point, but then when we went to check in our room was gone. We notice 3 others turned away as we were trying to find another hotel on game day at 11:30 pm. They could have cared less and we ended up finding a room 20 miles away after almost giving up and sleeping in our car as noticed some other had made that choice. Do not count on your reservations being there for you. Stay somewhere else!!!!!
I have been here 1 year now an they r always nice to me an my boys never mean when u need something they always get it for u. I would come back here if i had to a great hotel friendly people. Keep up the good job an thank u
Hotel room smelled of smoke. Smoke detector was broken, carbon monoxide detector was hanging from the ceiling by a wire, toilet seat had hair, dead insect on the bathroom floor. Manager refused to issue a refund after I checked in despite not remaining in the room. That's ok - you screwed me, and I have exercised every avenue to cause you problems that are FAR worse. You have no clue what's coming. Just remember, Mr. Manager: YOU decided to make this difficult.
This is not a hotel. This is a spot used by hundreds of local gays to have sex in the rooms and the parking lot. This is located by a place called Club Columbus, which is a gay sex hookup spot in disguise as a "gym". Those of you leaving bad reviews because the rooms are dirty, or you hear knocking all night, or a lot of men headed to one room...that is not drug deals and protitutes, that is the type of decay that happens when local gay men choose a place for all of their activities to take place. Hundreds of guys show up each night to have sex with each other in the rooms and parking lot. The staff can't possibly control it at this point. The cops don't care when they're battling gay public hookups at the local parks (yeah where kids play and stuff, those have become other hookup places). Just avoid this hotel. It is not for normal people.…
Picked this place close to hospital, so I could see my daughter. Stayed a week. Clean during the day looks descent enough. At night people knocking on couple neighbors doors all night long. Syringes & bent spoons in parking lot. Cars playing loud music hanging out. Ask to be changed to other building, clerk gladly did it. This building even worse. Obvious drug deals & hookers. 2 rooms women had men in & out and others waiting in cars to come in. Not to mention fire alarm going off for over an hour after midnight.
I have stayed here several times, along with several other fellow employees when we have meetings in Columbus. We have had several issues, but nothing serious, so we never complained. And to be honest, we always came back because the front office staff was always so polite and friendly. However, before leaving for my most recent trip I woke up feeling "ill". With the current pandemic / virus situation, I thought it best to cancel my reservation. The general manager refused to offer me a refund, or even some kind of credit towards my next stay. Needless to say, my fellow co-workers and myself will no longer be booking rooms at the Varsity Inn.
We were given a room in the second building and the room was dirty. It had not been cleaned so we were given a new room which was even worse, room had live and dead bugs and stuff on floor. Normally stay in Red Roof, but was trying something off Olentangy. Never again!! The front desk guy was nice though but rooms are nasty and not cleaned.