Hilton Columbus at Easton

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$178
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About

4.5
#16 of 166 hotels in Columbus
Location
4.8
Cleanliness
4.5
Service
4.4
Value
3.9
Travelers' Choice
Be steps away from the best shopping, dining and entertainment at Easton Town Center when you stay at the Hilton Columbus at Easton. Our hotel in Columbus, Ohio offers complimentary shuttle service to and from the airport for your convenience and is located only ten minutes from downtown Columbus, Ohio and 15 minutes from Ohio State University. For an extra special trip, book one of our exclusive special offers to save money during your time at Easton Town Center. After a day of exploring the area, wind down with a visit to our on-site Spa or grab a bite from one of our four restaurants.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Valet parking
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bath / shower
Bottled water
Iron
Laptop safe
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Hilton Honors Discount Offer
4.5
1,903 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Hilton Columbus at Easton is lauded for its spotless rooms and strategic location, with easy access to shopping and dining, making it a popular choice for events. While the rooms are clean and well-appointed, some guests have reported maintenance and temperature control issues, along with a slower service response. The staff's friendly and professional service consistently earns praise, though value concerns arise due to extra charges and a perception of high prices. The atmosphere exudes elegance, despite occasional critiques on cleanliness and design in some areas.
Location
Convenient
Atmosphere
Elegant
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Top-notch
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1903Reviews22Q+A100Room tips
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Detailed Reviews
Wanlee2014 wrote a review Jul 2022
Cordoba, Argentina2 contributions1 helpful vote
Hotel's Favorite
Hilton Hotel Easton was amazing . I was there for one night to meet with family I haven’t seen in years .I was checked in fast and my room was great. JP the bartender made some really good old fashions . I look forward to coming back in the fall.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pamela Crenshaw, General Manager at Hilton Columbus at Easton
Responded Jul 21, 2022
Wanlee2014, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as inspiration to continue delivering great guest experiences. Once again, we appreciate you taking the time to share your feedback and look forward to welcoming you back in the near future.
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J_and_A_1 wrote a review Jan 2020
Los Angeles, California2,878 contributions690 helpful votes
+1
This is a good looking hotel that has recently been given a shiny update with a crisp modern main floor with a large lobby seating area with fireplace, and a stylish restaurant and bar area. Upstairs our room was also updated in muted colors and it was overall pleasant with a modern stylish look but also slightly overcrowded with furniture including a chunky sleeper sofa. The bathroom also received a bright renovation.

The amenities at the hotel are pretty good with a nice indoor pool in a room with windows on two sides. There is also a decent gym with a fair amount of cardio machines but getting a full workout may not be possible for some. There is also has a large amount of event space.

The location of the hotel is across the street from the large and very nice Easton Town Center outdoor lifestyle mall which has a great selection of shopping and dining options all within walking distance. The airport is a ten minute drive away on local roads and the loop highway is just blocks away making it easy to be on your way in any direction.

Nicely styled and updated with a great location, sounds good to us.
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Date of stay: November 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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David H wrote a review Mar 2021
1 contribution
The hotel lobby is beautiful and inviting, and the staff continues to make you feel welcome during your stay. The front desk was accommodating and helpful as we scheduled pool time (number of guests is regulated during specific pool times for distancing). The Herb n' Café cooked excellent omelets and the women taking orders were helpful making recommendations.
Our family was able to stay in a suite with fun activities for our young boys, and the cleaning staff always greeted the boys with smiles.
Accessing Easton Town Center the moment you walk out of the hotel provides endless food and entertainment. I highly recommend the Hilton, and will definitely return with my family.
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Date of stay: March 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Other at Hilton Columbus at Easton
Responded May 11, 2021
Thank you so much for your positive feedback, davidhC6349IF! We're overjoyed to hear that you and your family had such a great and memorable stay with us! We're so glad that our staff members were both friendly and accommodating, too! We hope you and your family choose to stay with us again very soon!
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MissBuffalo wrote a review Apr 2021
Buffalo, New York133 contributions81 helpful votes
We stayed at the hotel for 3 nights in a standard room with 2 Queen beds.
Pros: The hotel is in a very convenient location and the lobby, bar, and coffee shop/restaurant has all been updated. The elevators were conveniently located and operated quickly. The staff was kind when we checked in and out and we felt safe staying at this hotel.
Cons: The protocols for cleaning the room and the policies for using the pool are poorly executed. It was very difficult to get clean towels, a simple roll of toilet paper, or anything sent to your room unless you were able to stay in the room for hours to wait for it. Two of the days we stayed and requested clean towels, we never got them and it got so late we called to cancel so they did not wake us up ( it was after 10pm at this point). We ended up emptying our own trash each day.
The pool was only accessible (we were told) by signing up (due to occupancy limits). In theory, this is a great plan. However, there was not one hotel employee during any one of our 3 pool visits, limiting guests that entered, wiping down anything, checking the wristbands required, or monitoring that those out of the pool wore a mask. It was overcrowded, unsafe, and overall concerning.
The carpets in the room was old, dirty, and in need of cleaning or replacement and the shower did not drain properly. We reported this to housekeeping and the front desk, and nothing was done.
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Date of stay: April 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wesley Collins, Guest Services / Front Office at Hilton Columbus at Easton
Responded May 11, 2021
Thank you so much for your feedback, MissBuffalo! We're so happy to hear that you enjoyed our coffee bar and restaurant as well as being so close to Easton! We are truly disappointed to hear of the poorly executed instances and protocols you mentioned had above. We have addressed these concerns with the appropriate Hotel Management and staff, and we truly apologize again for the inconveniences these had caused you and your family. We thank you again for bringing these instances to our attention so that we can continue to improve and maintain a high level of service.
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D K wrote a review May 2021
Chicago, Illinois34 contributions20 helpful votes
I just stayed at the Hilton in Easton this past weekend (two rooms) and was deeply disappointed at their service and offerings. Due to COVID, even though CDC and state guidance have opened Ohio, they told us that there was no housekeeping services, but we could request new towels by calling the front desk. They did not mention that new towels would take at least an hour to be delivered after the request, and one day actually required several follow up calls.

Likewise, there is no room service, despite other hotels in the area offering room drop off of meals. Their market and restaurant is open though, with waitress service, so I don’t understand why they can’t prepare and leave meals by your door, just like the other large chains.

Lastly, the parking situation is horrendous and you have park several blocks away on the other side of their convention center. No problem though, because the convention center door was propped open with a box and you could walk through to the main hotel. Not a great security practice.

Another interesting feature on the walk was the 15-20 people camped out with coolers of beer outside of one of the meeting rooms (Easton E) holding an indoor party of sorts. Not something I’d expect at a supposedly full service Hilton. All in all, I’d stay elsewhere to get better service and avoid the keg party atmosphere.
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Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Other at Hilton Columbus at Easton
Responded May 27, 2021
Thank you so much for your feedback, 115DM115. On behalf of our Hotel Management, we are truly so sorry to hear of the disappointing experiences and service you experienced. We have addressed these concerns with the appropriate Hotel Management and staff members, and we apologize again for the inconveniences these instances had caused you during your stay. We would love the opportunity to Make It Right with you! We hope you'll give us a second chance and choose to stay with us again.
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Jody C wrote a review Dec 2021
Fairfax, Virginia129 contributions53 helpful votes
I'd like to give this Hilton 2.5 stars. I arrived about 15 minutes or so before checkin time. The hotel was sold out and the only rooms they had were either right by the elevator or on the second floor far from the elevator. I chose the second floor as I wanted to avoid noise. It may as well have been a windowless room, as the adjacent building came up to the base of my windows, and all I saw were the mechanical unit coverings. The person who checked me in acted like she didn't want to be there, and gave me erroneous information about breakfast offerings. I kept the room I was given, since the front desk couldn't tell me how long it would be for another room to be cleaned. The room also had a hole in the wall where a smoke detector used to be, and capped wires sticking out. I'm not sure what the reasons were, but I was not made to feel like a valued guest.

The good is that the hotel was spotless. They didn't seem to be enforcing the mask requirements, but most were wearing masks. The gentleman who checked me out was superb. The pool and hot tub area was large and also spotless; plenty of pool towels were available.

The Easton area is very safe and has a good variety of dining options. I will not be staying at this hotel again, however. I've already been in touch with Hilton and hotel management about my bad experience.
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from rene rodriguez vega, General Manager at Hilton Columbus at Easton
Responded Dec 23, 2021
Thank you for your review and we do apologize for this situation,
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Diane wrote a review Oct 2020
United States1 contribution1 helpful vote
The Hilton at Easton was a perfect location to bring family members, with small children in tow, so that we could all be together to celebrate a milestone birthday. The staff went above and beyond in making sure our rooms were close, so that we could spend time together. The rooms were very clean, and the staff at the front desk was great. With all the restaurants near by, we were able to spend a lot of time together without getting into cars to travel to other parts of the city. Thank you for a spectacular weekend together!
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Date of stay: October 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PlainsTraveler975 wrote a review Nov 2020
Topeka, Kansas74 contributions25 helpful votes
Spent one night November 15, 2020.
Heater in the room did not work. Woke up to 63 degree room.
The shower hot water took about ten minutes of run time to warm up.
Cleaning staff on our floor conducted a personal cell call for over two hours while moving between rooms to clean. The whole time her mask was pulled down below her mouth.
I spoke to the front desk staff before leaving and requested a call from a manager, but I never received a call.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terriv wrote a review Jan 2022
Cleveland, Ohio1,410 contribution106 helpful votes
I rate this hotel average, compared to all other hotels out there. For a Hilton it's not average, not even close.
The place looks gorgeous, nice on-site parking for $10 plus tax, which means a great place to drop off the car and walk around the Easton shopping area for the day, and then dinner at night. The lobby was nice, lovely decor and color, but pretty worn out. The entire hotel is tired and is in need of some cosmetic work.
I was not greeted by the curt front desk clerk as a Diamond member. In fact, she never even looked at my profile, etc. If she had, she would have not placed me in a room full of feathers as I have an allergy and my profile states it. I also called ahead to as for a feather free room. She also told me I could upgrade for a fee. LOL, so much for Diamond benefits.
The room is a nice size, but needs updating.
Breakfast buffet is $18 and decided to skip touching serving utensils due to Covid and flu season. Purchased a croissant, two coffees and a yogurt for $18 in the cafe area.
If I found a great rate I would return if I needed to, but there are loads of hotels in the area that may be a better value.
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Date of stay: December 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Toni Phillips, Other at Hilton Columbus at Easton
Responded Jan 10, 2022
Thank you so much for your feedback, Terriv. We are truly sorry to hear that you unfortunately had a disappointing experience with issues pertaining to the checkin experience and not having the feather free room that you requested. We value all of our guests' feedback, and we have addressed these concerns with the appropriate Hotel Management and staff. We apologize again for the inconveniences these instances caused you during your stay. This is not the high standards that we strive to achieve and make every guest stay the best experience possible. We would love the opportunity to Make It Right with you! We hope you and your family will give us a second chance and choose to stay with us again in the future! Thank You!
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Jsmith10910 wrote a review Jun 2021
Oregon, Ohio10 contributions5 helpful votes
Do not waste your money. Hotel used to be nice but it is run down with horrible service. Our room was filthy with hair balls on the bathroom floor and a blood stain on the comforter. Called front desk to have room cleaned and it took 7 hours for it to be done. Response was they were too busy to address it but we were on the list then we were hung up on. Pool was dirty. Hot tub was green and there was food left around the pool that remained there during the length of our stay. Housekeeping only comes once every 4 days and if you run out of toilet paper you have to stop by the front desk to get more. Not my idea of a 4 star hotel.
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Date of stay: June 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Other at Hilton Columbus at Easton
Responded Jun 7, 2021
Dear Jsmith10910, Thank you so much for your very valued feedback. On behalf of our entire staff here at the Hilton Columbus at Easton, we would like to extend our sincerest apologies. We're so disappointed to hear of the issues you have mentioned while staying with us. The circumstances in which you encountered were by no means typical of the standards established at our hotel. We have addressed the above concerns with the appropriate hotel management and staff as well.
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Answer from happiness604
Pittsburgh, Pennsylvania9 contributions7 helpful votes
I never needed a card for elevators
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Answer from Harvey C
Cincinnati, Ohio173 contributions113 helpful votes
I would call the hotel. Just don’t remember. Enjoy.
Answer from Courtney P
Columbus, Ohio2 contributions2 helpful votes
Diamond and Gold members automatically receive a full breakfast. The only benefit to staying on the Executive Level of which I am aware is, when your stay is on a weeknight, you also get access to complimentary evening refreshments. Our stay was over a weekend, so the evening refreshments were not available, so I cannot talk to what fare is actually included. Hope this helps!
Answer from sisterida
Onsted, Michigan231 contributions118 helpful votes
No clue
Maps68348920657 wrote a tip Dec 2023
1 contribution1 helpful vote
"Pick someplace else...Easton has hotel options that are less disappointing."
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rewolfson wrote a tip Dec 2023
13 contributions11 helpful votes
"Plan on leaving the area if you want a meal worth eating. "
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shannconn wrote a tip Nov 2023
2 contributions
"Parking is very limited due to Hilton allowing Easton shoppers to park in available spots. The spots should be reserved for actual guests."
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Debra C wrote a tip Nov 2023
1 contribution
"Location is good and rooms are spacious and exceptionally clean. Good experience. "
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LondonLady wrote a tip Nov 2023
Cleveland, Ohio2,300 contributions166 helpful votes
"We requested suites to get the larger room. They don't have many of those types of rooms"
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Not the right property for you?
There are more places to choose from in the Columbus area.
PRICE RANGE
$159 - $273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton columbus at easton hotel columbus, hilton hotel columbus, columbus hilton hotel
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
345
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON COLUMBUS AT EASTON - Updated 2024 Prices & Hotel Reviews (Ohio)

Frequently Asked Questions about Hilton Columbus at Easton
Which popular attractions are close to Hilton Columbus at Easton?
Nearby attractions include The Escape Game Columbus (0.2 miles), Easton Town Center (0.2 miles), and LEGOLAND Discovery Center Columbus (0.2 miles).
What are some of the property amenities at Hilton Columbus at Easton?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Columbus at Easton?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hilton Columbus at Easton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Columbus at Easton?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Hilton Columbus at Easton?
Conveniently located restaurants include Mitchell's Ocean Club, The Melting Pot Of Columbus, and Northstar Cafe.
Are there opportunities to exercise at Hilton Columbus at Easton?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Columbus at Easton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Columbus at Easton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Columbus at Easton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Columbus at Easton?
The staff speaks multiple languages, including English and Spanish.