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Quality Inn and Suites North/Polaris

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Traveler (50)
Room & Suite (39)
Dining (10)
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Overview
  • Excellent40%
  • Very good23%
  • Average15%
  • Poor14%
  • Terrible8%
Travelers talk about
“sausage gravy”(5 reviews)
“room was clean”(19 reviews)
“front desk staff”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
All hotel details
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Reviews (274)
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273 results
Traveler rating
101
64
43
41
24
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Time of year
LanguageEnglish
101
64
43
41
24
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All reviewssausage gravyroom was cleanfront desk stafftwo night staymorning breakfastthe breakfast areaeasy accessmotelcerealpolaristelevisioninterstateosu
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1 - 5 of 273 reviews
Reviewed 5 days ago

We made reservations at this hotel. After driving 16 hours we arrived and were told that their computers were not working so they couldn't check us in. They confirmed that we had the reservation and we were paying cash but apparently, the clerk was incapable...More

Thank mary48809
Response from Karyn080105, General Manager at Quality Inn and Suites North/PolarisResponded 3 days ago

Hello I apologize for this inconvenient situation. This is very unexceptionable handling on our part. I just found out this morning that this happened by reading your message. I confirmed with the other manager and he did state that he was home in bed when...More

Reviewed 1 week ago via mobile

I needed a last minute reservation for a suite that would accommodate my husband and I and our 4 teens. This was the only place I could find an opening. The room (150) wouldn’t win any awards for aesthetics but was adequate for our needs....More

Thank tdepriest61
Reviewed 3 weeks ago

Stayed here on the 10th, 17th, and 24th of May 2018. Great location to get back on the Interstate I-270 from Hwy 23. Room OK, Places to eat nearby, Good. Staff excellent! Breakfast supposed to be served at 6:30. No one there to prepare breakfast...More

Thank ikester309
Response from Karyn080105, General Manager at Quality Inn and Suites North/PolarisResponded 3 weeks ago

Thank you for letting us know about our experience at our hotel. I am not sure what you mean by, we did not repsponed to you we gave you a free night night stay. I have your contact information I will call you. I do...More

Reviewed May 3, 2018

Nice and clean rooms. Seems like it has been updated recently which look great! An odd thing to point out, but our room had a long and wide shelf above the heater/ac unit that we loved! Perfect place to store all of your luggage since...More

Thank carlosgrainfree
Response from Karyn080105, General Manager at Quality Inn and Suites North/PolarisResponded 3 weeks ago

Thank you so much for your feed back. It is great to read our guest comments. I am so glad you enjoyed your stay with us. Please visit us again on your next trip to Columbus Ohio. Thank you, Karyn Fletcher Assistant General Manager

Reviewed April 3, 2018

This was by far the worst hotel we have ever stayed in. The room was tiny and not clean. We could hear everything going on in the room next door and had to call the front desk twice to complain. I did not feel comfortable...More

Thank Mandy H
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About
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Dry Cleaning
Business Center with Internet Access
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$79 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
Details
Price range
$79 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
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Traveler (50)
Room & Suite (39)
Dining (10)
Business Center & Event Rooms (2)
Questions & Answers
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Room Tips
"2 floor Inn without elevator. Keep that in mind if you have lots of luggage."
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"Call hotel direct and speak to front desk associate about special request, or preferred room"
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"Rooms are very small."
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"First floor"
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