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Holiday Inn Express & Suites Columbus SE - Groveport

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4041 Hamilton Square Blvd, Columbus, OH 43125-9119
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3)
Room & Suite (11)
Dining (8)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Columbus SE - Groveport
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#84 of 165 hotels in Columbus
Location
Cleanliness
Service
Value
Newly built Holiday Inn hotel located in the thriving South East district of Columbus. only 2 miles from Rickenbacker International Airport, 5 miles to Grovecity and Berliner Park, and 10 minutes from OSU campus and downtown Columbus!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Meeting rooms
Newspaper
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
138Reviews3Q+A21Room tips
Traveler rating
  • 55
  • 44
  • 19
  • 12
  • 8
Time of year
Traveler type
Language
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Popular mentions
LasVegasLUV wrote a review Mar 2021
Columbus, Ohio6 contributions
Not worth the price. Lots of issues with the rooms - for more customers than just my family. No remote for TV, reported to front desk and told to check back later. After multiple check ins finally received a remote but it did not work. While checking in at the front desk for a remote (multiple times) heard multiple customers reporting issues. One woman walked into her room to find another couple in bed! She was given a key to someone another customers room!!! Typically my parents do not complain about anything. After their last stay however they mentioned they do not want to stay here again - this location specifically.
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Date of stay: March 2021Trip type: Traveled with family
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Response from IHG Service, Owner at Holiday Inn Express & Suites Columbus SE - Groveport
Responded Apr 10, 2021
Hi LasVegasLUV, I'm glad you chose our hotel for your visit to Columbus. Thank you for staying. We promise a comfortable and convenient experience for all of our guests. I'm sorry you experienced issues with the stay, especially with the TV remote and staff assistance. Trust that I alerted our management about this so we can make the necessary changes to better our service. We appreciate your feedback about your stay and looking forward to your next travel. Many Thanks, Rein V Case Manager IHGService
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Krista Collins wrote a review Mar 2021
1 contribution
This was the worst place i have ever in my life stayed. The front desk clerk was one of the most rude people i have ever met. She sent us to a room that was already occupied. We walked into it and saw belonging. We waited over 30 min for a room. I was calm and waiting and she proceeded to tell me to calm down. She kept walking away while trying to get us a room and was eating and licking her fingers and then waiting on me without sanitizer. When i asked for her manager she said you will stand here till your blue in the face waiting for her because I’m not getting her. She told me our conversation is done go to your room. My daughter said pls don’t talk to my mom like that she then started screaming at my 14year old. When the manager finally came out we talked in the hall and she then came out and the manager had to tell her to go back in. Her belly was hanging out of her shirt ... she was liking her fingers and yelling at us. While i was talking to her she “dismissed “ me and told me you want your room or not.... bc i don’t have to give it to you. Hate to inform her she already charged me. This was nuts!!!! She needs to be fired immediately.
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Date of stay: March 2021Trip type: Traveled with family
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Response from IHG Service, Owner at Holiday Inn Express & Suites Columbus SE - Groveport
Responded Apr 3, 2021
Hi Krista1919, Thank you for taking the time to post a review of your stay with us. I was very concerned to read your comments regarding the room assignment and front desk service. I understand your disappointment. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you a simple and smart travel. Orlando A. Case Manager IHGService
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user wrote a review Feb 2021
1 contribution1 helpful vote
The staff is incredibly rude and discriminative, do not book here. We got kicked out for not doing anything wrong, no warning or anything. The police was called for no reason and we only had 20 mins to leave.
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Date of stay: February 2021Trip type: Traveled with friends
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Response from IHG Service, Owner at Holiday Inn Express & Suites Columbus SE - Groveport
Responded Feb 27, 2021
Hi 105user, Thank you for taking the time to write us your feedback on your most recent visit. I'm sorry that your experience was not great because of the issues that transpired during your stay. I have sent you a private message to get more details to help you further. We're looking forward to your response. Best Regards, Virgil N. Case Manager IHGService
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CVOHarleyGuy wrote a review Jan 2021
West Chester, Ohio125 contributions31 helpful votes
Have stayed here multiple times, our company is loyal to IHG. Where to begin?? Simply an Honest review. The front desk staff is great! Sadly this Hotel is a huge let down to IHG standards. 3 different rooms and in 2 the heat was set at 58° and the units would not stop running and continued cycle on and off and heat the rooms to at least 70° or more. Tub drains were slow to drain allowing water to stand in the tubs in 2 of the rooms. Shower curtain rod in one room was barley hanging up. Mildew on ceiling in 3rd room and large floor tile is loose in bathroom entrance. Shower caddy bottles were empty. One fridge was as loud as the heat/ac unit. Did I say anything to management??? No, as I shouldn’t have too if Management would do their job and inspect rooms on a regular basis, but apparently that does not happen here. This hotel has absolutely no pride in striving to be the best.
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Date of stay: January 2021Trip type: Traveled on business
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Response from IHG Service, Owner at Holiday Inn Express & Suites Columbus SE - Groveport
Responded Feb 11, 2021
Hello CVOHarleyGuy, Providing the best hotel experience begins with excellent service. It has always been our pleasure to assist our guests in whatever way we can. Thank you for choosing to stay with us and for taking the time to leave us feedback. We wanted that your stay was a combined sense of comfort and delight and I am sorry that there were some setbacks on room comfort. Your feedback about the room temperature, the bathroom amenities, and the refrigerator has been shared with the hotel management and make the necessary improvements needed. I hope we get the chance to serve you again and create a better experience for you in the future. Warm thoughts, Deborah R. Case Manager IHGService
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Kim G wrote a review Jan 2021
4 contributions
our room had worn carpet. very outdated and old looking. elevator not efficient. I would not get on it. I just would not recommend this property to anyone, and I would never stay here again. breakfast was just okay.
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Date of stay: January 2021
Rooms
Location
Service
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Response from IHG Service, Owner at Holiday Inn Express & Suites Columbus SE - Groveport
Responded Feb 2, 2021
Hello Kim G, Thank you for your stay and for taking the time to leave us feedback. I am sorry to learn that the condition of the carpet in the room received fell below expectations. I have alerted the hotel management regarding your comments, and I trust that the actions that will be taken will avoid similar issues from happening again. I have also sent you a private message regarding your experience. I hope you give our hotel another try! Best regards, Clayton G. Case Manager IHGService
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PRICE RANGE
$103 - $170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites columbus southeast hotel columbus, holiday inn express and suites columbus southeast, holiday inn groveport, groveport holiday inn
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
81
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Frequently Asked Questions about Holiday Inn Express & Suites Columbus SE - Groveport
What are some of the property amenities at Holiday Inn Express & Suites Columbus SE - Groveport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Columbus SE - Groveport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Columbus SE - Groveport?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Columbus SE - Groveport?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Columbus SE - Groveport?
Conveniently located restaurants include Family Affair Cafe, Frisch's Big Boy, and Raising Cane's Chicken Fingers.
Are there opportunities to exercise at Holiday Inn Express & Suites Columbus SE - Groveport?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Columbus SE - Groveport?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express & Suites Columbus SE - Groveport offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites Columbus SE - Groveport?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express & Suites Columbus SE - Groveport?
Many travelers enjoy visiting Franklin Park Conservatory and Botanical Gardens (6.4 miles), German Village (7.2 miles), and Kelton House Museum & Garden (7.2 miles).
Is Holiday Inn Express & Suites Columbus SE - Groveport accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.