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SpringHill Suites Columbus OSU

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#33 of 143 Hotels in Columbus
Certificate of Excellence
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SpringHill Suites Columbus OSU
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297 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Columbus OSU
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Showing 296: English reviews
Scottsdale, Arizona
Reviewed September 21, 2014

We have stayed at many SpringHill Suites and so we expected this to be like the others. Unfortunately, it is not. The mattress and bedding in our room were substandard. The mattress was really thin and lumpy. And, the toilet made so much noise when it was flushed that it would wake up anyone who was sleeping. And, to make...

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Helpful?
2Thank jscottjoplin
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear scottjoplin, I sincerely regret your experience at our hotel; please forgive us. I’m sorry that our accommodations were not to your liking and that our housekeeping service disappointed you. We do our very best to provide remarkable service and a pleasant stay, but we clearly fell short of our goal. Your feedback is welcomed as it encourages improvement. We...

Huntington
Reviewed September 11, 2014 via mobile

We stay here a lot with the business that I work for. The beds are comfortable but the doors to the bathrooms are very heavy. The staff is friendly. Beds are comfy. Room service didn't take out our trash during our recent 2 day stay. I would rate this hotel average overall. It's not my favorite place to stay but...

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Helpful?
Thank Denkins9
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Denkins9, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review, which highlights strengths and areas for improvement, is welcomed and appreciated. We will use your sincere feedback to foster positive change for future stays. Thank you for time in reviewing our hotel. Best, Al...

Woolwine, Virginia
Reviewed September 7, 2014

This hotel seemed new! It is not the Four Season's but my rating is based on the category of hotel it is in. The lobby was sparkling and the rooms were clean. It all seemed to have been well maintained. The rooms have a European feel with a "hard" finish,but for two people are a little small. For the solo...

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Helpful?
Thank Foodandwine60
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Foodandwine60, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our...

Columbus, Ohio
Reviewed September 3, 2014

This was one of the best places I've ever stayed at. From the moment of checking in to checking out the staff was amazing. After walking in staff at the front desk welcomed my wife and I to the hotel with a smile. You could immediately tell that this place was awesome. The bar was open and the lobby was...

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Helpful?
Thank knicks02
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear knicks02, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Al Schreiber General Manager

ann arbor
Reviewed August 30, 2014

Group of 4 - 1 adult and 3 teen girls in town for a concert. This hotel is located across the street from OSU and is convenient to just about anything you might need including dining and shopping. Our concert was located in downtown Columbus and getting there by freeway took about 8 minutes or about 15 minutes with out....

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Helpful?
Thank cadchick1
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear cadchick1, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again...

Michigan
Reviewed August 23, 2014

Stayed one night while in town for business. Very clean and staff was friendly. My only complaint is I like rooms where I can turn on the fan to run continuously. You can't hear so the the air conditioner cycles off and on. I guess that is fine for energy consumption however I prefer the constant sound for sleep. The...

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Helpful?
Thank VanHalenII
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear VanHalenll, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We look forward to seeing you upon your return to the...

Columbus, Ohio
Reviewed August 21, 2014

I was there March 3-4, 17-18, 2014. This hotel is conveniently located near OSU Wexner a Medical Center, restaurants, shopping, and a 30-screen movie theatre. The only suite available was the Executive Suite. I walked in and there was a lounging area to my right with a sectional sofa bed, two modular coffee tables that were perfect for food consumption...

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Helpful?
Thank LDIANA P
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear LDIANA P, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our modern rooms and amenities. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Al Schreiber General Manager

Reviewed August 19, 2014 via mobile

My family of 5 stayed here while in town for a Columbus Crew game. Room was nice, liked the layout. Carpet needs replaced, couch in room needs updated. Toilet paper roll held in place by a ballpoint pen. It was clean, bed was comfortable. Front desk staff very very friendly.

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Helpful?
1Thank Andrea S
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Andrea S, I’m so glad you enjoyed our hotel and location. Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host your family again soon. Best, Al Schreiber General Manager

Delray Beach, Florida
Reviewed August 17, 2014

Very modern hotel, friendly staff and clean/quiet rooms! Just stayed here last night and loved it. Too bad I can't stay a little longer. :) Breakfast is free, not bad, seems like real eggs too! Bed was a little squeaky, but going to tell them about it. Nothing major!

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Helpful?
1Thank Johynnyrovno
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Johynnyrovno, It’s wonderful to hear from you. Your kind review serves as encouragement to our team who work hard to provide a pleasant stay. Thank you for staying with us and we hope to see you again. Sincerely, Al Schreiber General Manager

Albany, Georgia
Reviewed August 13, 2014

The hotel is convenient to downtown. It clean and quiet. The breakfast was good. I was in a bind to get to a meeting at the convention center and the staff wasted no time in getting me there in their shuttle. I would stay there again.

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Helpful?
1Thank branchbubba
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear branchbubba, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Al Schreiber General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
SpringHill Suites Columbus OSU hotel is an all-suite hotel ideally located less than a mile to The Ohio State University Football Stadium, Campus & Ohio State Medical Center and Lennox Town Center on Olentangy River Rd. Just 3 minutes to Downtown Columbus, German Village and Short North area with attractions, dining and shopping. These contemporary hotel suites feature separate living and sleeping areas with microwave and mini-fridge as well as free WiFi. Hotel Amenities include Free WiFi, Cocktail Bar, Fireside Patio, Large Fitness Center, Indoor Pool. A free hot breakfast buffet is included with your rate at this Columbus Ohio hotel. Ask us about our free transportation within a 3 mile radius. ... more   less 

Additional Information about SpringHill Suites Columbus OSU

Address: 1421 Olentangy River Rd, Columbus, OH 43212-1449
Location: United States > Ohio > Columbus
Price Range: $160 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Columbus OSU 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Springhill Suites Columbus Osu Hotel Columbus
SpringHill Suites Columbus OSU Ohio
Hotel Style:
#26 Family Hotel in Columbus
#31 Business Hotel in Columbus
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Columbus OSU staff and other travelers.
2 questions
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Minneapolis, Minnesota
over a year ago

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Questions? Get answers from SpringHill Suites Columbus OSU staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not get a room near elevator or in the back due to train”
3566kk, 2 weeks ago | Read review
“Rooms facing the Olentangy River are quieter”
BobD123, Feb 23, 2017 | Read review
“Ask for a room on the non gas station side of the property”
todde826, Nov 14, 2016 | Read review
“Avoid the bar, bring your own drinks.”
Heretic42, Oct 2, 2016 | Read review
“Call ahead of time and tell them EXACTLY what you want.”
josephp410, Sep 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question