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All reviewsfrosted glasstrain noisebob evans next doortoilet and sinksleeping areadesk areahotel is modernolentangy riveryogurteach morningthe general managerfree weightsexercise roomgreat place to staybusiness triproom was spacioushot breakfast
There are a few reasons I'm giving this hotel a poor rating. The hotel room itself looked modern and updated but there were stains on the bed sheet and comforter. It was obvious that it had been washed but the stains were still there. Secondly,...More
Response from TeamConcord, General Manager at SpringHill Suites Columbus OSUResponded 1 week ago
Thank you for letting us know about your stay. We are extremely concerned to read your comments and apologize that our associate was rude to you. Our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident...More
We arrived to a warm, professional staff greeting us at check-in. The hotel was modern, clean, spacious and comfortable. The location is convient. Complimentary shuttle service to go downtown was a great bonus. Free breakfast was hot and good. Would recommend. Great value.
I am making review based on my first visit. But, usually, if I have good impression, I would definitely come back, however, this time, I still question myself. Usually, first time gives good taste of it or not. it might be just me, but I...More
Thank John P
Response from TeamConcord, General Manager at SpringHill Suites Columbus OSUResponded 3 weeks ago
Dear John P.,
We are sorry you had a poor experience at our hotel. Our team strives to make sure each guest has a pleasant stay, so we apologize for missing the mark. We appreciate you sharing details so we can take steps to prevent...More
Stayed here for a swim meet. Good quality hotel, not super fancy, but solid 3-star hotel. The staff was very responsive to our requests and overall helpful. The rooms were spacious and clean. The price was reasonable for the service you get.More
Response from TeamConcord, General Manager at SpringHill Suites Columbus OSUResponded 4 weeks ago
We appreciate your feedback regarding your recent stay at our hotel. We hope that you enjoyed you swim meet. It was a pleasure serving you and it is great to read that our staff provided you with the top-notch service we are known for. Our...More
Good location - easy access to the interstate. Deluxe Queen room was ideal for 3 adults and 1 infant. Enjoyable seating area and toilet was separate from shower - which was a plus for our party. Staff was friendly and room was clean.More
Response from TeamConcord, Manager at SpringHill Suites Columbus OSUResponded 4 weeks ago
Dear Herberto_49r, thank you for choosing us for your family travel needs. It makes us happy our accommodations exceeded your expectations and that overall you had a wonderful stay.Thank you for the feedback and please come back to see us. Happy Holidays!
Several kinds of cereal (including oatmeal), coffee, juices, waffles, pastries/bread, scrambled eggs, sausages/bacon. There was a variety of fruit, and salsa and cheese for the eggs. A very nice buffet that was better than... More
Several kinds of cereal (including oatmeal), coffee, juices, waffles, pastries/bread, scrambled eggs, sausages/bacon. There was a variety of fruit, and salsa and cheese for the eggs. A very nice buffet that was better than the concierge lounge buffet at the Marriott Marble Arch in London when I visited last month.
also note that there is hot water and coffee during the day. not a bad breakfast that works.
If you don't like this menu there is a restaurant, I think Bob Evans or some sort from a chain, right next door.