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SpringHill Suites Columbus OSU

321 reviews
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Traveler (71)
Room & Suite (44)
Dining (3)
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor5%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3.0 Star Hotel
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (321)Write a Review
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All reviewsfrosted glasstrain noisebob evans next doortoilet and sinksleeping areadesk areahotel is modernolentangy riveryogurteach morningthe general managerfree weightsexercise roomgreat place to staybusiness triproom was spacioushot breakfast
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1 - 5 of 320 reviews
Reviewed 2 weeks ago

There are a few reasons I'm giving this hotel a poor rating. The hotel room itself looked modern and updated but there were stains on the bed sheet and comforter. It was obvious that it had been washed but the stains were still there. Secondly,...More

Thank bethelaleisha
Response from TeamConcord, General Manager at SpringHill Suites Columbus OSUResponded 1 week ago

Dear bethelaleisha, Thank you for letting us know about your stay. We are extremely concerned to read your comments and apologize that our associate was rude to you. Our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident...More

Reviewed 2 weeks ago via mobile

We arrived to a warm, professional staff greeting us at check-in. The hotel was modern, clean, spacious and comfortable. The location is convient. Complimentary shuttle service to go downtown was a great bonus. Free breakfast was hot and good. Would recommend. Great value.

Thank mamamia555
Reviewed 3 weeks ago

I am making review based on my first visit. But, usually, if I have good impression, I would definitely come back, however, this time, I still question myself. Usually, first time gives good taste of it or not. it might be just me, but I...More

Thank John P
Response from TeamConcord, General Manager at SpringHill Suites Columbus OSUResponded 3 weeks ago

Dear John P., We are sorry you had a poor experience at our hotel. Our team strives to make sure each guest has a pleasant stay, so we apologize for missing the mark. We appreciate you sharing details so we can take steps to prevent...More

Reviewed 4 weeks ago

Stayed here for a swim meet. Good quality hotel, not super fancy, but solid 3-star hotel. The staff was very responsive to our requests and overall helpful. The rooms were spacious and clean. The price was reasonable for the service you get.More

Thank edge46
Response from TeamConcord, General Manager at SpringHill Suites Columbus OSUResponded 4 weeks ago

We appreciate your feedback regarding your recent stay at our hotel. We hope that you enjoyed you swim meet. It was a pleasure serving you and it is great to read that our staff provided you with the top-notch service we are known for. Our...More

Reviewed 4 weeks ago via mobile

Good location - easy access to the interstate. Deluxe Queen room was ideal for 3 adults and 1 infant. Enjoyable seating area and toilet was separate from shower - which was a plus for our party. Staff was friendly and room was clean.More

Thank Herberto_49r
Response from TeamConcord, Manager at SpringHill Suites Columbus OSUResponded 4 weeks ago

Dear Herberto_49r, thank you for choosing us for your family travel needs. It makes us happy our accommodations exceeded your expectations and that overall you had a wonderful stay.Thank you for the feedback and please come back to see us. Happy Holidays! Best, Al Schreiber...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$126 - $272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$126 - $272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (71)
Room & Suite (44)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (28)
Bathroom (18)
Business Center & Event Rooms (1)
Questions & Answers
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janellepeterson
November 30, 2017|
Answer
Response from Jim E | Reviewed this property |
Several kinds of cereal (including oatmeal), coffee, juices, waffles, pastries/bread, scrambled eggs, sausages/bacon. There was a variety of fruit, and salsa and cheese for the eggs. A very nice buffet that was better than... More
1
Vote
janellepeterson
November 30, 2017|
AnswerShow all 2 answers
Response from June K | Reviewed this property |
also note that there is hot water and coffee during the day. not a bad breakfast that works. If you don't like this menu there is a restaurant, I think Bob Evans or some sort from a chain, right next door.
0
Votes
Melanie c
September 25, 2015|
AnswerShow all 3 answers
Response from ConcordHospitality | Property representative |
Hi Melanie c, Yes, our cribs are that standard Pack and Play brand. We look forward to hosting your family. Sincerely, Al Schreiber, GM
0
Votes
Room Tips
"Ask for one on the front of the building"
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"I like rooms facing the street. The side and back rooms creep me out a bit."
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"Despite being on a major road, the room was quite quiet. I suspect any room would do."
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"Do not get a room near elevator or in the back due to train"
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