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Holiday Inn Express & Suites Columbus-Polaris Parkway

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#35 of 142 Hotels in Columbus
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Holiday Inn Express & Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway
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272 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Columbus-Polaris Parkway
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Showing 271: English reviews
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 6, 2015 via mobile

Super clean! Friendly staff. Pool area is awesome and clean. Rooms are immaculate. I got an upgrade on my room for free so I could be closer to my daughter who was at the hotel too. The showers are plenty roomy and the rooms are large. Highly recommend!

Helpful?
1 Thank hijul
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear hijul, All of your comments encompass everything we try to provide as a hotel on a daily basis. We emphasize cleanliness and fantastic customer service. I am so happy we would take care of all of your needs! Hopefully we will see you again soon! Sincerely, Mykel McClelland General Manager More 

Ranson, West Virginia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2015 via mobile

Beautiful! This hotel was so beautifully decorated and clean. We just stopped in for a quick night stay as we were traveling through. I wish we had a chance to stay longer. The free breakfast was great! I am a cinnamon roll freak and I think I ate 3 for my breakfast!!!

Helpful?
Thank Carrie E
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Carrie E, All of your compliments are very much appreciated! We are flattered you would call our hotel "Beautiful!" I will share your comments with my breakfast team and ensure they keep those cinnamon rolls coming. I hope your travels will bring you back to the Polaris area soon! Sincerely, Mykel McClelland General Manager More 

Antwerp, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 4, 2015

WOW! The breakfast was one of the best. Who knew there was such a thing as a pancake machine. They have one here. The pool was loud, but my grandson loved it. Rooms were very nice and clean. Highly recommend this hotel. All the staff so nice. We stayed here end of May 2015.

Helpful?
1 Thank Julia G
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear All4Trayton, Its great to see how much you loved our breakfast! We knew our guests would love the pancake machine and that's why we brought it to you! We hope you and your grandson will be back soon! Mykel McClelland General Manager More 

New Lexington, Ohio
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 1, 2015 via mobile

We stayed here last night with our 2 kids (ages 2 1/2 and 4).The front desk staff was very friendly, allowed us to check in 2 hours early and upgraded our room for free so we would have more room for the kids! The pool and splash pad area for the kids is outstanding! My kids loved it, and I... More 

Helpful?
1 Thank sophiakmommy10
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear sophiakmommy10, I am so happy to hear that you had such a great experience at our hotel. Its awesome your children were able to enjoy or splash pad area. I am very sorry you say a bug on our lobby floor. I can assure you it was not a roach. We have a great preventative pest program. We cant... More 

Donahue
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 22, 2015

I arrived after 10 pm for my first night, and was greeted cheerfully by the front desk staff. The hotel was in excellent shape, well taken care of, and I enjoyed both nights. Would stay at this hotel if I am in the area again.

Helpful?
1 Thank Cheryl B
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Cheryl B, I am so happy to see you had a great experience at our Holiday Inn Express Polaris. I will share your comments with my entire team here and tell them to keep up the good work! Sincerely, Mykel McClelland General Manager More 

Midwest
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 14, 2015

This is a modern hotel in a very good location. This was our second stay there. Room was spotless, beds were super comfortable and the staff was outstanding. Every one had a pleasant greeting and smile. Breakfast was very good Highly recommend.

Helpful?
3 Thank cornbelt
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear cornbelt, Thank you for such gracious comments. We really appreciate your recommendation. Your comments regarding your stay are exactly the experience we strive for each and every guest to have. We can't wait to welcome you back for your third stay! Sincerely, Mykel McClelland General Manager More 

Atlanta
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 5, 2015

On a client visit to Columbus, I was able to book at the hotel next to my client's site. The hotel is quaint, efficient and clean. The pool area looks like an amusement park with lap pool, kids areas with slides, water spouts and hot tub. Big area. Breakfast was the normal fare, but hot and good. The staff is... More 

Helpful?
Thank Batterz-up
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Batterz-up, Thank you for taking the time to submit such a detailed review. I am happy to see you were able to enjoy several of our amenities including our complementary Express Start Breakfast. We hope you will stay with us again and give us the opportunity to earn 5 out of 5 stars. Sincerely, Mykel McClelland General Manager More 

Lima, Ohio
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed April 9, 2015

My family and I stayed here for our second year in a row over Easter weekend. We enjoyed the hotel so much last year that we decided to take a weekend getaway again and revisit. The hotel is still very clean and updated. The room was also clean and comfortable. The breakfast offered a wide variety of hot and cold... More 

Helpful?
4 Thank goreds2008
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Goreds2008, Thank you so much for taking the time to submit your review. I very sorry about the inconvenience you experienced with our wristbands. Nothing disappoints me more as a general manager then to see when a guest describes our customer service as sub par. I will address your comments with my front office team. I can assure you... More 

Sunman, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

We picked this hotel because of the great reviews and the swimming pool. We were not disappointed. The hotel rooms were nice and clean. The grandkids loved the pool. We would definitely stay there again.

Helpful?
1 Thank mcc36
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear mcc36, Thank you for taking the time to submit such positive feedback. I am so happy we could live up to your expectations. We love being able to provide a place where grandparents can enjoy their grandchildren in a safe, clean and relaxing environment. We cannot wait to welcome you back for some more family fun! Sincerely, Mykel McClelland... More 

Ohio
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 8, 2015

Planned an overnight getaway in Columbus with our granddaughter and chose this hotel because of its pool, which is a mini water park. Although the pool was very crowded on a Saturday afternoon, we had the area pretty much to ourselves late Sunday morning and we enjoyed the lazy river, splash pad, and water slides. (We requested a late checkout... More 

Helpful?
1 Thank tyger68
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear tyger68, I want to thank you for being a valued IHG Rewards Member. I am so pleased to see you enjoyed your trip to Columbus with your grandchildren. I do want to apologize for how busy the pool was on Saturday afternoon. It is a very popular feature and we use the wristbands on the weekends to ensure a... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn Express & Suites Columbus-Polaris Parkway

Address: 8670 Orion Pl, Columbus, OH 43240-4030
Location: United States > Ohio > Columbus
Price Range: $129 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus-Polaris Parkway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway Hotel Columbus
Holiday Inn Express & Suites Columbus-Polaris Parkway Ohio
Hotel Style:
#16 Business Hotel in Columbus
#18 Family Hotel in Columbus
#20 Romantic Hotel in Columbus
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