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Holiday Inn Express & Suites Columbus-Polaris Parkway

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8670 Orion Pl, Columbus, OH 43240-4030
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (123)
360
Panoramas (14)
Room & Suite (239)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Columbus-Polaris Parkway
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#41 of 160 hotels in Columbus
Location
Cleanliness
Service
Value

Welcome to Holiday Inn Express & Suites Columbus-Polaris Parkway, your Columbus “home away from home.” Holiday Inn Express & Suites Columbus-Polaris Parkway aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Rooms at Holiday Inn Express & Suites Columbus-polaris Parkway Hotel provide a flat screen TV, air conditioning, and a refrigerator, and guests can stay connected with free wifi.

In addition, while staying at Holiday Inn Express & Suites Columbus-Polaris Parkway guests have access to a 24 hour front desk, newspaper, and baggage storage. You can also enjoy a pool and breakfast. Need a place to park? Free parking is available at Holiday Inn Express & Suites Columbus-Polaris Parkway.

Travelers looking to enjoy some shrimp can head to Polaris Grill, Eddie Merlot's Columbus, or The Cheesecake Factory. Otherwise, you may want to check out a steakhouse such as Eddie Merlot's Columbus, Mitchell's Steakhouse, or Firebirds Wood Fired Grill.

Holiday Inn Express & Suites Columbus-Polaris Parkway puts the best of Columbus at your fingertips, making your stay both relaxing and enjoyable.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Water park
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Business Center with Internet Access
Conference facilities
Meeting rooms
Fax / photocopying
Salon
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, Indonesian
358Reviews16Q+A58Room tips
Traveler rating
  • 187
  • 96
  • 34
  • 22
  • 19
Time of year
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Popular mentions
Kayla C wrote a review Mar 2020
2 contributions
Great place for toddlers and young children!! Pool is great and breakfast is awesome! Rooms are always clean and hotel staff has always been very accommodating!! We always stay whenever we are in the area!
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Date of stay: March 2020Trip type: Traveled with family
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Response from jesb925, Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway
Responded Mar 16, 2020
Hello! We are so happy to hear that you enjoyed your stay! We love having you and hope that you will return very shortly!!
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Angryswimmer wrote a review Feb 2020
1 contribution
Looked forward to long weekend. Needed some pool and hot tub time. Pool horribly supervised, young kids in hot tub. On the lookout that kids wouldn't jump from the hot tub on my head while I swam. Figured I'd make up pool time when I got up. Dressed for pool only to find the pool closed. Also found out that the breakfast ran out of food. Seriously who doesn't plan for a three-day weekend? Operational pools and an adequate supply of food are basic hotel needs. I saw from past reviews that the pool is down more than it's open. Don't bother with we're sorry. You can't fix my ruined weekend. We won't be back.
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway
Responded Mar 3, 2020
Hi Cosmopolitan203723, Thank you for your review and for staying with us. We take great pride in our hotel and want all guest stays to be ones that are enjoyed. I see that we have fallen short of this on your recent stay due to the issue with the pool. I have shared your comments with our management and have also sent you a private message to obtain additional information about your stay. This may not be your greatest stay with us, but thanks for sharing your concerns. We value your input and would love a chance to make it up to you. Sincerely, Connie D Case Manager IHGService
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Personal Touch wrote a review Sep 2019
1 contribution
Donna the manager, was a complete ANGEL! Top notch service from A-Z. She made our stay enjoyable and carefree. Beautiful Hotel, our rooms were everything we hoped for and more. The staff was extremely helpful and friendly. Breakfast was to die for!! Couldn't say even about our stay, props to Donna! We highly recommend this hotel, you will be thrilled.
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Date of stay: September 2019
Value
Rooms
Service
Trip type: Traveled on business
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Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway
Responded Sep 25, 2019
Thank you so much for the Awesome Review! We all love what we do here for our guests. We are super pleased you enjoyed your time with us. Hurry back for another visit with your new family. Thank you. Sincerely, Donna Selby General Manager
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mauroit2019 wrote a review Sep 2019
Sofia, Bulgaria23 contributions1 helpful vote
Perfect service, parking without any extra cost, good breakfast. Close to my office, personnel very kind and nice, room perfectly clean with some extras as microvawe and coffee machine. Some shops around, in walking distance, Nice to have a laundry booth available, with detergents at an affordable price.
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Date of stay: May 2019
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Ask for a low floor as the elevators can be very busy in early morning
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Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway
Responded Sep 12, 2019
Thank you for your feedback. We appreciate you! We are super pleased you enjoy your time with us. Please let us know what we can do to receive a 5 on a return visit. Please allow us to assist you. We will look forward to seeing you again in the future. Thank you. Sincerely, Donna Selby General Manager
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sk8kat56 wrote a review Aug 2019
Lexington, Kentucky170 contributions29 helpful votes
We stopped for a night on our road trip and had a very pleasant experience. The room was very spacious and modern, everything was exceptionally clean and smelled nice. The bed was comfortable but on the firmer side. It felt like a newly renovated clean hotel and had that vibe to it. I didn’t have the breakfast but my husband did and said it was ok. They do have a fridge with yogurt and milk etc if you miss breakfast to grab something for the road. The front desk staff were polite and check in was fast. I would recommend this hotel to others.
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Date of stay: August 2019Trip type: Traveled as a couple
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Response from Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway
Responded Aug 24, 2019
Thank you for your feedback. We are pleased you enjoyed your time with us. We hope to see you again in the future for another visit. Come back anytime. Thank you. Sincerely, Donna Selby General Manager
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PRICE RANGE
$95 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites columbus-polaris parkway hotel columbus, holiday inn express and suites columbus-polaris parkway
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
104
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