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Holiday Inn Express & Suites Columbus-Polaris Parkway

#36 of 142 Hotels in Columbus
Certificate of Excellence
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Holiday Inn Express & Suites Columbus-Polaris Parkway
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269 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Milwaukee, Wisconsin
Level Contributor
11 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

What else can I say, but fantastic!! Very clean, modern and convenient location. Close to many restaurants and the freeway. Friendly and helpful staff. One of the nicest Holiday Inn's I've ever had the pleasure staying in. A1!!!

Helpful?
Thank Ben H
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Ben H, Thank you for reviewing our hotel. We are thrilled that you enjoyed your stay with us, and look forward to hosting you again on your next trip through Columbus, Ohio! More 

Tampa, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2016

Five of us between ages of 18-71 shared a double queen with a couch for 4 days. We had plenty of room, plugs near the mirror outside the bathroom very helpful, sink in kitchenette area, fridge and microwave. Good breakfast in the morning. We went to Bluffton, Westerville and LaGrange on three separate days and found the location to be... More 

Helpful?
Thank MichelleYarish
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear MichelleYarish, Thank you for reviewing our hotel. We are thrilled that you enjoyed your stay with us, and look forward to having you as our guest again soon! More 

New Bremen, Ohio
2 reviews
3 of 5 stars Reviewed June 12, 2016

Nice overall Hotel in a good location and value for the buck but the indoor pool water was frigid, WAY too cold. I don't know if their pool heater was out of order or what the situation was but it was a huge disappointment.

Helpful?
Thank Sanitarian2
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Sanitarian2, Thank you for taking the time to write a review of our hotel. I apologize for the issues you experienced regarding the temperature of the pool during your stay. Our pool is heated throughout the year, and I have my maintenance staff checking the heater to find the issue. Again, I apologize for the chilly pool, and hope... More 

Illinois
Level Contributor
120 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 11, 2016

We pulled in about 6:45pm and found a vacancy. They had a mangers Thank You Reception and they kept it open past the closing hour of 7pm for us. Nice limited buffet even with a Shrimp cocktail plus free bottled beer and wine. The room was everything we needed and a pleasant stay.

Helpful?
1 Thank Tom M
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Tom M, Thank you for reviewing our hotel. We are thrilled your enjoyed your stay with us, and enjoyed our Manager's Reception we have on Wednesday evenings. We hope that you will visit us again soon on your next trip to Columbus, Ohio. More 

Owings Mills, Maryland
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 5, 2016

This location is very convenient to shopping, restaurants and highway access. There is a manager's happy hour with appetizers. The place is way too cold! Parking is easy but fills up fast. I didn't care for the breakfast--I went down the road to McDonalds.

Helpful?
Thank Mobilmima
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Mobilmima, Thank you for reviewing our hotel. We appreciate any feedback we receive from our guests and use it to better our staff and hotel. I am sorry that you did not enjoy the breakfast. If you would like to be more specific in the issues, please contact us directly at the hotel. We are thrilled you enjoyed the... More 

Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 29, 2016 via mobile

We went to Columbus because it is the halfway point between my best friend and myself. We chose the hotel because of the pool, breakfast and price. The pool was amazing. I didn't get in it but the kids were in for 4 hours every day. The breakfast was great and saved us time and money since we didn't have... More 

Helpful?
Thank Tara K
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Tara K, Thank you for reviewing our hotel. We are thrilled you enjoyed your stay with us. It is true that our staff is the best in the area, and look forward to hosting you again soon. More 

Millersburg, Ohio
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 23, 2016

We stayed here the night of May 5th as we had plans to visit the Columbus Zoo the following day. We have two young kids and I specifically picked this hotel because of the nice pool area for little kids. There apparently was some kind of FFA convention near by and the pool was packed with screaming teenagers so our... More 

Helpful?
Thank KKffmn717
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear KKffmn717, Thank you for reviewing our hotel. We appreciate all feedback as we use it to improve our hotel for our current and future guests. We are glad you enjoyed your stay with us. I apologize for the issues you experienced with the groups we were also hosting, and the fire alarm. While I am very sorry that the... More 

Cleveland, Ohio
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 11, 2016

I was on my way to Cincinnati and stopped over for the night. My room was very nice and the area was nice and quiet. If you have kids they will like the pool and splash park. I didn't use the area, but saw kids in and out all day/night and parental supervision is required which is nice. As a... More 

Helpful?
Thank Donovan C
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Donovan C, Thank you for writing a review of our hotel. We are happy that you enjoyed your stay with us, and hope that during your next visit you will get the chance to use the pool! More 

Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 2, 2016

We choose this hotel for our girls to swim. The large spiral slide has been removed but that didn't matter, we had a blast! There is plenty of room for everyone to swim comfortably and open until 11pm. The rooms have a huge entry making them unique. The staff up front was always friendly. The first night we checked in... More 

Helpful?
Thank Haven C
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Haven C, Thank you for reviewing our hotel. We are thrilled that you enjoyed your stay with us. It is true that our pool is one of our best features, and our staff is the best in Columbus. Thank you again for your review, and we look forward to hosting you again on your next trip to Columbus. More 

Anthem, Arizona
Level Contributor
191 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 29, 2016

Not your typical Holiday Inn Express as the pool was cold, spa did not work until late in the evening, one elevator was not working then the other quit working and I had to walk down and up 7 flights of stairs the next morning. We took our grand children there to play in the splash pad and it was... More 

Helpful?
Thank Larry W
Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Larry W, Thank you for taking the time to review our hotel. We use this feedback to train our staff and improve our hotel. I apologize for the issues with the pool and elevator you experienced during your stay. We pride ourselves on giving our guests the best stay possible, and we missed the mark during your time with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Columbus-Polaris Parkway

Address: 8670 Orion Place, Columbus, OH 43240
Location: United States > Ohio > Columbus
Price Range: $142 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus-Polaris Parkway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway Hotel Columbus
Holiday Inn Express & Suites Columbus-Polaris Parkway Ohio
Hotel Style:
#16 Business Hotel in Columbus
#18 Family Hotel in Columbus
#20 Romantic Hotel in Columbus
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