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Four Points by Sheraton Columbus Ohio Airport

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3030 Plaza Properties Boulevard, Columbus, OH 43219
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232 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Columbus Ohio Airport
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Showing 230: English reviews
Milwaukee, Wisconsin
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed April 17, 2016

You can't judge a book by its cover, but you can judge a hotel by the front desk personnel, and that would be Kenyana, who takes care of guests in the most professional manner I've ever seen. She makes sure her guests are comfortable, she answers questions during check-in and check-out and she treats guests as if they are being... More 

Helpful?
Thank wrldtravlr155
LaRhonda S, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear wrldtravlr155, We're thrilled to learn Kenyana helped make your recent stay with us great with her excellent customer service skills. We will certainly share your glowing comments with her and the greater team. Thank you for your wonderful review and we hope to host you again soon. Take care. More 

A TripAdvisor Member
1 of 5 stars Reviewed April 14, 2016 via mobile

Arrived late at night to find the climate control not working and noisy. Front desk would not change room and no support working to look at it. Morning crew was not help either (2 night stay) saying I would have to speak to the GM later in the day but could not give me a time. Being in meetings all... More 

Helpful?
Thank A TripAdvisor Member
LaRhonda S, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

We truly regret to hear of the complication you experienced during your stay, which led to us ultimately losing your business. We are very sorry for the difficulties you experienced with the air conditioner in your room as we strive to create a comfortable environment for all guests to get a good night’s sleep. We take our guest comments very... More 

Parma, Ohio
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 12, 2016 via mobile

This hotel is terrible. Extremely poor room design. No place to hang garment bag. Poor bathroom design for placement of towels, clothing, toiletries. No real soap. No drawers for clothes - just some goofy bins. I could go on and on. HORRIBLE, HORRIBLE PLACE. I won't make this mistake again. Hope no one else does either.

Helpful?
Thank jmccull102
LaRhonda S, Starwood hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear jmccull102, We are disheartened to hear you did not like our accommodations and did not have a more enjoyable experience during your recent stay. While we understand our style may not appeal to everyone, we do expect to deliver exceptional service for a memorable visit. We appreciate you taking the time to share you feedback with us, and will... More 

Sacramento, California
2 reviews
5 of 5 stars Reviewed March 31, 2016 via mobile

Came in from an awful day of traveling. I was rescued by the hotel shuttle when the rental car company was out of cars. The shuttle driver and the front desk were both spectacular and cheered me up. The room was much nicer than I expected based on the rewards category. Clean. Newer looking like it was a recent remodel.... More 

Helpful?
Thank GymMom06
Verona, New Jersey
Level Contributor
255 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed March 24, 2016

You cannot go wrong with a Sheraton property, and this Four Points was very nice for a one-night business trip. The room was very large with a good workspace, check-in and check-out was smooth, all of the staff was very friendly and the hotel restaurant was quite good. So why the rating of "average"? Well, the price was rather high... More 

Helpful?
Thank BenVerona
Pittsburgh, Pennsylvania
Level Contributor
107 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 6, 2016

Hello folk's, my son and I went to an event this past weekend and we decided to stay at this hotel. The hotel was clean and nice. The staff was friendly and professional as well. The check in and check out was pretty prompt and no problems with sleep at all. Very quiet hotel and good beds.

Helpful?
Thank Rene B
Megan L, Starwood hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear Rene B, We’re thrilled to hear you enjoyed your stay thanks to our friendly staff, prompt service, and comfortable beds. Thank you for taking the time to share your great review – we hope to host you again soon. Take care! More 

USA
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed February 22, 2016

Very loud location, I could hear traffic, the people in the room next door, and air traffic. The bed was very uncomfortable, and the comforter was a polyester blend and every time I would move (all night trying to get comfy) it would produce static electric sparks. I travel 80+ nights a year and this is by far the worst... More 

Helpful?
1 Thank v111pilot
Megan L, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear v111pilot, We aim to provide each guest with a comfortable stay, and truly regret this was not your experience. We try our best to minimize noise from both inside and outside our hotel, and we apologize you were not able to enjoy your stay due to the noise level. We greatly appreciate your loyalty as a Platinum SPG guest,... More 

Phoenix, Arizona
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed February 19, 2016

While I understand that the Four Points brand is lower on the totem pole than some of the other Starwood brands, this hotel could use more polish. Lets break down the experience to different groups: Desk staff, décor, housekeeping, maintenance/upkeep, restaurant. Desk Staff - Since the desk staff is your first encounter, let’s start there. This was the best part... More 

Helpful?
1 Thank Comaaz
Megan L, Starwood hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear Comaaz, While we are thrilled you encountered great service from our front desk team, we regret that the rest of your stay at our hotel fell short on your expectations. We take guest feedback very seriously and appreciate your comments on our restaurants and accommodations. We have shared this feedback with our team for future improvement. Thank you for... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed February 7, 2016 via mobile

Paper thin walls....Could here neighbor snoring very loud.....People in hall through the night sounded like the door was wide open....???? Made for a night of very little sleep...... No refrigerator in room ...Surprised for an upscale hotel.

Helpful?
Thank al2977
Megan L, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear al2977, We understand the importance of minimizing noise so all of our guests can have a comfortable experience. We are very sorry you were disturbed by noise and did not get a good night’s rest in result. Thank you for taking the time to share this feedback with us, and we hope that the rest of your trip was... More 

Washington DC, District of Columbia
Level Contributor
3 reviews
4 of 5 stars Reviewed January 28, 2016

This Four Points proved a good choice for my quick, two night stay in Columbus. Staff was friendly, room was clean, and the price was reasonable. The building appears to be relatively new. As a business traveler, I found the hotel's proximity to the airport helpful. I particularly appreciated the offer of a comped taxi ride to the airport to... More 

Helpful?
Thank MSPW1
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton Columbus Ohio Airport Ohio is located near Ohio Dominican University. We also have flexible meeting space on site perfect for banquets, seminars, and other events. ... more   less 

Additional Information about Four Points by Sheraton Columbus Ohio Airport

Address: 3030 Plaza Properties Boulevard, Columbus, OH 43219
Location: United States > Ohio > Columbus
Price Range: $127 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Columbus Ohio Airport 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Four Points By Sheraton Columbus Ohio Airport Hotel Columbus
4 Points By Sheraton Columbus Ohio Airport
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