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Fairfield Inn & Suites Columbus West/Hilliard

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Fairfield Inn & Suites Columbus West\/Hilliard
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135 Reviews from our TripAdvisor Community

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Showing 135: English reviews
San Francisco, California
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Efficient check in. Quiet room w/ comfy bed and pillows. Working AC and wifi. Bathroom with whiff of mildew and the bottled amenities barely had enough content for one use. Marginal breakfast but the lady who worked in the breakfast room was pleasant. All in all it was ok for one night but will likely try another hotel next time... More 

Helpful?
Thank Constance D
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you for taking the time to review our hotel on Trip Advisor. Unfortunately it sounds like we fell short of your expectations and for that I truly apologize. We hope to see you again on your next visit to the Columbus area so we can exceed your expectations. Thank you again. More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

It was easy to check in. They give an AARP discount. We could walk to supper. Refrigerator, microwave, really nice breakfast. Bill under the door this morning. Every employee asked what they could help us with. Just off the interstate. Recommended!

Helpful?
Thank Nancy S
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you so much for taking the time to review our hotel. I am certainly pleased to see that we exceeded your expectations, although that is what we strive to do with every guest. Thank you again and we look forward to seeing you again the next time you are in Columbus. More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago

After a long road trip, Columbus, OH, was our halfway point. This hotel is clean and quite for the two non-consecutive nights we were here. Not very busy, which is nice unless you're looking for fun and exciting things to do. The staff is nice and professional. There are warm cookies at night and a quick breakfast in the morning.... More 

Helpful?
Thank Skye N
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you so much for taking the time to review our hotel. I am happy that we were able to exceed your expectations, as this is what we strive each day to achieve. Thank you again and we hope to see you again soon the next time you are in Columbus. More 

Sheboygan, Wisconsin
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 18, 2016 via mobile

I always find Fairfield Inns by Marriott to be very nice. This is certainly no exception. The staff was very friendly and efficient. The room was very clean and very spacious. It was a nice end to a long day of traveling. A good breakfast gives a great start to the day. I would definitely stay here again.

Helpful?
Thank EdF281
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you so much for your kind words and taking the time to review our hotel. My staff takes great pride to ensure we exceed every guests expectations. Thank you again and we look forward to seeing you again on your next visit to Columbus. More 

Milwaukee, Wisconsin
Level Contributor
159 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed July 29, 2016

Very nice hotel. It was clean, quiet, up to date, and very well managed. I hung the Do Not Disturb sign and later found a kind note on my door from Housekeeping assuring me that they didn't overlook my room for cleaning, but were respecting my wishes for peace & quiet. Also, a receipt of my charges was placed under... More 

Helpful?
Thank adventurer478
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you for your kind review. We take exceptional pride in our guest service relations. We hope to see you again on your next visit to Columbus. More 

Oviedo, FL
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 29, 2016 via mobile

Hotel was right off the highway and located near a lot of restaurants and shops. It was quite, even though many teens there for tournaments of one kind or other. Check in clerk was excellent. Gave us a room away from the kids. No issues at all. Breakfast was good with many choices. Only complaint is the carpet seemed damp... More 

Helpful?
Thank patm
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you so much for your kind review. We take great pride in our guest service. We hope to see you again on your next visit to the Columbus area. More 

Salt Lake City, Utah
Level Contributor
160 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed July 27, 2016

I visited Columbus on a recent business trip and stayed at the Fairfield Inn & Suites Columbus West/Hilliard. Check in was a breeze and the desk was very friendly. The room was clean and exactly what I would expect from a Marriott brand. The pool and spa were closed, and there was construction on the exterior of the hotel, but... More 

Helpful?
Thank Jonathan L
Autumn C, Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you for your kind words in your review. Unfortunately we had to close the pool due to an "accident" from a child. Once again, thank you for staying with us and we look forward to seeing you the next time you are in the Columbus area. More 

Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 26, 2016

This is a nice hotel -- rooms are in good shape, bed was comfortable, and breakfast was great. However, we heard loud noises throughout the night during our stay and didn't get much sleep as a result. Our room was on the first floor and it sounded like construction was going on above us. It was really loud and lasted... More 

Helpful?
Thank Sean D
Autumn C, Front Office Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

We do apologize for the loud neighbors that you had during your stay. We do try to make sure that everyone is respecting each others quite time's. If there is anything else that we can do for you please feel free to let me know. More 

Pennsylvania
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 2, 2016

My wife and I spent 2 nights here while visiting family. We could not have picked a better hotel as a hone base. It was so clean and well-kept, and the staff were very friendly, courteous and helpful. The free breakfast was excellent and very, very fresh. The room was a bit on the small side, but the bathroom was... More 

Helpful?
Thank Kangaman
Autumn C, Front Office Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you for staying with us. We are glad to hear that we are your home base. We look forward to seeing you and your wife in the future. More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2016 via mobile

I stayed at this Fairfield Inn while attending a wedding. While I was there another guest inadvertently took my clothes from the laundry room. I wasn't very hopeful at getting them back but I talked to the manager on duty (a Mr. Henry) and he promised to help me recover them. He was able to figure out who had taken... More 

Helpful?
Thank David R
Autumn C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

Thank you so much for your kind review as we take our service to our guests extremely serious. I am delighted to hear that we delivered on our promise. We look forward to seeing you on your next visit to the Columbus area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Fairfield Inn & Suites Columbus West/Hilliard

Address: 5520 Maxwell Pl, Columbus, OH 43228-8959
Location: United States > Ohio > Columbus
Price Range: $125 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus West/Hilliard 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Columbus West/Hilliard Ohio
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