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Hilton Columbus/Polaris

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#10 of 141 Hotels in Columbus
Certificate of Excellence
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Hilton Columbus\/Polaris
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740 Reviews from our TripAdvisor Community

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Showing 737: English reviews
Cleveland, Ohio
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The room was very spacious and the décor was contemporary and inviting. The location of the hotel is very convenient. Proximity to the freeway, the mall, restaurants, and driving distance to downtown are a plus, The staff was very courteous and helpful.

Helpful?
1 Thank P S
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear P S, Thank you for taking time to write such a wonderful review on the Hilton Columbus/Polaris! I'm glad you enjoyed the hotel decor and our location. I hope you choose to stay with us again when your travels bring you back to the Columbus area. Sincerely, Nancy Howard General Manager More 

Novi, Michigan
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Visited my son who was turning 20 and is a junior at OSU. 15-20 min drive from campus. HCP is a very nice property close to numerous shops. Rooms are large and very clean. Staff are friendly and helpful. Pool is available as well. Executive floor rooms include breakfast.

Helpful?
1 Thank Will B
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Will, Thank you for choosing to stay with us while visiting your son at OSU. GO BUCKS!. I'm glad to hear that you enjoyed all of our hotel amenities. We hope you will stay with us again when you come back to the Buckeye state to visit your son. Sincerely, Nancy Howard General Manager More 

Columbus, Ohio, United States
Level Contributor
88 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I was here for a conference, hotel doesn't seem to have gotten a lot of attention by Hilton recently. Conference rooms were OK but screech of 20 years ago. Chairs not most of comfortable Decour outdated, But over all the good experience.

Helpful?
Thank Phillip H
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Phillip H, Thank you for your feedback about your recent stay at our hotel. The hotel opened in 2008 and we just recently replaced all our 850 banquet chairs to a more comfortable flex chair. I am sorry to hear that you felt they were not comfortable. We are excited that our lobby area will be getting a face... More 

Ohio
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel. Easy access from I-71, many great restaurants nearby, as well as the Polaris Shopping Center. Our king size room was spacious and quiet. Bed was comfortable and the room was very clean. We did not use the restaurant, pool or fitness center, but those facilities looked very nice.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank USParkLover
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Located on the Northside Of Columbus this Hilton is a great place to stay. It is close to everything and next door to shopping, restaurants and things to do. I highly recommend to anyone who is visiting Columbus to give this location a try.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Mike H
Michigan
Level Contributor
215 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 331 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is an outstanding hotel. The staff was friendly and efficient. The rooms are fantastic, clean and very quiet. I had breakfast at the hotel and that was also great. This hotel is just about eight years old, but it looks brand new, thanks to the quality care that the staff offers and the high standards. It's also close to... More 

Helpful?
Thank MItravelerforbus
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Reviewer, Thank you so much for writing such an "outstanding" review on the Hilton Columbus/Polaris! I will make sure to share your comments with our team so that they know that their efforts are not going unnoticed. We do hope you will choose to stay with us again when you return to the Polaris area. Sincerely, Nancy Howard General... More 

Maesteg, United Kingdom
Level Contributor
272 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a comfortable hotel and the staff couldn't be nicer and more helpful. It is situated in walking distance of Polaris shops. It has a restaurant but you are in walking distance of several restaurants including the Cheesecake Factory. There is a very good Barnes and Noble a hundred yards away and a selection of stores. The hotel has... More 

Helpful?
Thank judeteachwrite
Charleston, West Virginia
1 review
4 of 5 stars Reviewed 1 week ago

Better than average , good location. Need to stay focused on honors experience and room assignments and hallway management . Good breakfast bar. Nice staff at front desk. Nice access to Polaris shopping

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jeffrey G
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Jeffrey, Thank you for taking time to share your feedback on your most recent stay with us. Our entire staff is dedicated to providing the best customer experience especially to our loyal Hilton honors members. I do apologize if we were unable to provide the best experience possible during your stay. Our management team will review your comments to... More 

Ohio
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a King Size bedroom. Mine included a sofa bed even though I had booked the 'regular' king size. The extra space with the sofa made very spacious. I can see how this would be a good configuration for a family (better than two queens). The room was elegantly appointed in a very simple way. The free wi-fi and... More 

Helpful?
Thank Sandra S
Cleveland Heights, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

we had a great time at this hotel. the staff was very friendly and the room was spacious and clean! we took advantage of the breakfast in bed accommodation which was amazing! I recommend this hotel to anyone looking to have a good time in Polaris.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 524sashac
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Set in the thriving Polaris Centers of Commerce, the AAA Four Diamond Hilton Columbus/Polaris hotel offers an elegant stay in an excellent location. Just off Interstate 71 and featuring a complimentary shuttle to and from Port Columbus International Airport (CMH), this Columbus, OH hotel is ideally located near transportation links. The shuttle is available 6:00am to 10:30pm Monday through Friday and 7:00am to 10:00pm on weekends. ... more   less 

Additional Information about Hilton Columbus/Polaris

Address: 8700 Lyra Dr, Columbus, OH 43240-2103
Location: United States > Ohio > Columbus
Price Range: $146 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Columbus/Polaris 3.5*
Number of rooms: 252
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Also Known As:
Hilton Columbus/Polaris Hotel Columbus
Hilton Columbus/Polaris Ohio
Hotel Style:
#1 Spa Hotel in Columbus
#2 Romantic Hotel in Columbus
#9 Business Hotel in Columbus
#9 Family Hotel in Columbus
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