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Extended Stay America - Columbus - Worthington

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Extended Stay America - Columbus - Worthington
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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Walkerton, Canada
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The room was fine - nice to have a fridge, microwave and kitchenette. Hotel was under renovations but this did not inconvenience us in the least. The hotel is in need of some upgrades. Our room was clean, hallways were tired. The one elevator was incredibly slow to function. Hotel was advertised with breakfast but breakfast consisted of coffee and... More 

Helpful?
Thank Doug B
Manager_11525, Manager at Extended Stay America - Columbus - Worthington, responded to this review

I appreciate your review of our hotel. While I am happy to hear you enjoyed your stay, I was disappointed that we did not meet your expectations. We are aware that our grab-and-go breakfast is light and hope that our future advertisements convey that message more clearly. While you were here you noticed that we were undergoing renovations. Those very... More 

1 review
1 of 5 stars Reviewed July 10, 2016 via mobile

Loud, you could hear everything. No wash cloths. Couldn't give me a king bed after I made reservations months in advance and paid for the king bed. Bathroom not updated. No fresh bed sheets or towels(what hotel doesn't change ur sheets and towels and maybe sweep everyday of ur stay?) This was the first hotel that I came to that... More 

Helpful?
Thank Jessica M
Manager_11525, Manager at Extended Stay America - Columbus - Worthington, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize for not communicating our company's policy which would express to you that our housekeeping policy is to clean your room once every eight days that you are with us. I really appreciate you bringing this to our attention as it allows for us to improve our training with... More 

Chicago, Illinois
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 9, 2016

Had a SNAFU with a room elsewhere and the hotel was overbooked. Tried crashing on someone's floor and found out, the hard way, that I'm getting too old for that... Had a co-worker who was also in-town that weekend and had a room at the ESA with two beds. He offered me one, even though it was way out of... More 

Helpful?
Thank Charles B
Manager_11525, Manager at Extended Stay America - Columbus - Worthington, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that your stay with us was not up to par. Our interior renovations to update the property will begin soon, and this in turn will make it a 100% non-smoking location. If you would like to discuss this further, please... More 

Wilmot, Ohio
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed April 25, 2016

We booked this hotel through hotwire.com since we would be in the area for an evening concert. We didn't check in until midnight, front desk staff was extremely nice however room was extremely disappointing. Stains on the curtain, and ottoman. Bathroom lacked cleaning & bathroom floor definitely had not been mopped. I actually covered the toilet seat before using. We... More 

Helpful?
Thank Gidget M
bhopal
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 13, 2016

I had an excellent stay here. Stayed for around three months and felt like home here. The staff, hotel services, facilities, location everything is perfect for a comfortable stay. The staff is very friendly and always ready to help. Complementary breakfast and free wi fi are icing on the cake. I would highly recommend this hotel.

Helpful?
2 Thank kartik s
Manager_11525, General Manager at Extended Stay America - Columbus - Worthington, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! It’s great to read that you enjoyed our grab-and-go breakfast, comfortable rooms, and all of the convenient amenities our hotel has to offer. Once more, thank... More 

Lewis Center, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 3, 2016

I'm reading reviews that are so poor they have to be cut-and-pasted from somewhere else. I've stayed here several times and never had any issues. It's in a good location and if you know the side streets you can be in the Polaris mall area in 10 minutes, depending on the traffic lights. There is a movie theater within easy... More 

Helpful?
Thank DougG43240
Manager_11525, General Manager at Extended Stay America - Columbus - Worthington, responded to this review

Thank you so much for sharing your experience with us. I appreciate you letting us know about the issue you experienced with our TV’s and will work with our maintenance engineer to investigate the problem. Still, I’m so pleased to read that we were able to meet your expectations and provide you with a comfortable stay! It’s wonderful to hear... More 

Worthington, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 8, 2016

I'm very surprised at a couple of the reviews listed here. I have stayed at this location off and on for the last 5 years as a business consultant in this area. The management is exceptional; anything I have ever asked for was immediately responded to. Extra towels, extra service... great!!! Lori the manager is exceptional and Amra is one... More 

Helpful?
2 Thank s y
Canada
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed February 24, 2016

Do not stay here if you value cleanliness. Worst hotel ever. The manager is unhelpful. The people at reception try to be helpful but the cleanliness standards in the room are not up to my standards. It's worth the few extra bucks to stay at a better place.

Helpful?
Thank Echo2006
Woburn, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed January 13, 2016

Police pose as prostitutes using this hotel all the time. Not exactly a family/business friendly environment. The traffic is also terrible during rush hour. The area has an isolated feel to it however. And there is a train which loudly blares at about 3 am daily.

Helpful?
Thank secretshopper9999
Manager_11525, General Manager at Extended Stay America - Columbus - Worthington, responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described is truly regrettable. We are very sorry for your experience. Please know that guest safety is our first priority, and I will be taking steps to ensure that your experience is not repeated. I am grateful for the feedback you provided... More 

Columbus, Ohio
1 review
1 of 5 stars Reviewed January 4, 2016

We had a room on the 4th floor.......it was completely dirty. Carpets were not vacuumed, trash in all dressers and cabinets, and the sheets on bed were dirty. The sheets had nail clippings and hair throughout, Also room had a bad smell. I honestly don't think it was cleaned from the prior guests.The only thing that has looked like had... More 

Helpful?
Thank ash19543
Manager_11525, General Manager at Extended Stay America - Columbus - Worthington, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The room conditions you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will retrain our staff on our cleaning and room inspection procedures. I really appreciate you bringing this to our attention. Please feel free... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Columbus - Worthington

Address: 7465 High Cross Blvd, Columbus, OH 43235-1430
Location: United States > Ohio > Columbus
Price Range: $88 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbus - Worthington 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Extended Stay Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Worthington Ohio
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