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Hilton Cleveland Downtown

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Traveler (474)
Room & Suite (145)
Dining (40)
Overview
  • Excellent75%
  • Very good16%
  • Average4%
  • Poor3%
  • Terrible2%
Travelers talk about
“lake erie”(65 reviews)
“rooftop bar”(45 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Hilton Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,105)
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1,092 results
Traveler rating
804
180
51
33
24
Traveler type
Time of year
LanguageEnglish
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804
180
51
33
24
Show reviews that mention
All reviewsconvention centerlake erierooftop barfloor to ceiling windowsbeautiful hotelrock and roll hallthe executive loungecorner roombrowns stadiumtop floorvalet parkingfirst energy stadiumfootball stadiumwalking distanceroom serviceevery staff memberi highly recommend this hotel
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1 - 5 of 1,092 reviews
A TripAdvisor Member
Lafayette, Louisiana
1
Reviewed yesterday

Great hotel with friendly helpful staff. If you valet a car make sure you allow plenty of time when requesting it because we waited over an hour for our car when we checked out which made us late for the airport.

Review collected in partnership with Hilton Hotels & Resorts
Thank A TripAdvisor Member
Hotel's Favorite
Reviewed July 2, 2018

We were here for a wedding, and it seemed like most of the other visitors were there for weddings, as well. The place was hopping! The front desk staff was very friendly. Our room had a partial view of the lake and was very comfortable...More

1  Thank beccaruda
Response from Teri A, General Manager at Hilton Cleveland DowntownResponded July 9, 2018

Thank you for choosing to stay at the Hilton Cleveland Downtown! I am so happy to hear you had a fantastic stay with the exception of your self parking experience. We truly appreciate the feedback as we continually work to improve our processes. We look...More

Reviewed yesterday

First off, I wanted so badly to be able to give them 5 stars, however, there were too many “small issues” that eventually added up to about a 4 star hotel. This is a long review but very thorough of my experience. Through a charity...More

Thank KristiP36
Reviewed 2 days ago

I want to stress that if it were not for the awful quicksand pillows here, this stay would have been more than five stars. The hotel is new and it shows. Lovely lobby, friendly staff, and nothing but the best service was provided. Bathrooms are...More

Thank James F
Response from Teri A, General Manager at Hilton Cleveland DowntownResponded yesterday

Thank you for your review James F. We appreciate you taking the time to write to us about your experience. We take great pride in all that we offer here at the hotel and we have done our best to think of how we can...More

Reviewed 3 days ago

Easy location, helpful staff, comfortable bed. Pretty lobby across from Rock and Roll HOF. Lake view, easy walk to restaurants. Pool, roof bar with view. Points for skipping house keeping, valet parking fast and easyMore

Review collected in partnership with Hilton Hotels & Resorts
Thank njtrigal
Response from Teri A, General Manager at Hilton Cleveland DowntownResponded yesterday

njtrigal, thank you for your review! We appreciate you taking the time to write to us. We take great pride in all that we offer here at the hotel, from the ease of access to many downtown restaurants and attractions, the comfort of the beds,...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$170 - $523 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$170 - $523 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveler (474)
Room & Suite (145)
Dining (40)
Pool & Beach (16)
Business Center & Event Rooms (14)
Family and Play Areas (7)
Questions & Answers
Ask a question
EricWS11
July 25, 2018|
AnswerShow all 3 answers
Response from jmw0313 | Reviewed this property |
Yes! If you are physically able to walk a couple of miles. Safe walk as well.
1
Vote
Denise D
June 10, 2018|
AnswerShow all 3 answers
Response from atlantacmh | Reviewed this property |
Hi... I'm pretty sure it was discounted but it wasn't free. We paid about $20 a night to park. Hilton has a special section in the parking garage directly across the street from the hotel, and the price charged was... More
1
Vote
HotelSnob2003
June 7, 2018|
AnswerShow all 4 answers
Response from 11mmc11 | Reviewed this property |
First floor by elevators
2
Votes
Room Tips
"Stayed in room 2623 with great views. You could NOT hear the elevator at all."
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"North rooms view of Lake Erie. Easy access to the Convention Center and walking distance from good..."
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"Corner rooms have great views of Cleveland and Lake Erie"
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"Download the Hilton Honors app and be able to communicate with the hotel staff for your entire stay. They are..."
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