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    Crowne Plaza Cleveland at Playhouse Square

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    65 reviews
    #29 of 38 Hotels in Cleveland
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    1260 Euclid Ave, Cleveland, OH 44115-1837
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    Traveler (12)
    Room & Suite (99)
    Dining (9)
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    Overview
    4.0
    65 reviews
    • Excellent54%
    • Very good20%
    • Average13%
    • Poor7%
    • Terrible6%
    Travelers talk about
    “family suite”(3 reviews)
    “networking event”(2 reviews)
    “great location if you are”(2 reviews)
    Free Wifi
    Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    3 Star Hotel
    All hotel details
    Contact Info
    1260 Euclid Ave, Cleveland, OH 44115-1837 See on map
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    Rooms
    May 1May 2
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (65)
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    LanguageEnglish
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    Show reviews that mention
    All reviewsfamily suitenetworking eventgreat location if you aremeeting spacefront deskhotel shuttleshort walkwould stay againvalet servicevalet parking ishotel staffbeds were comfortablenice staynice hotelcavs gamepublic squarebreakfast buffet
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    1 - 5 of 64 reviews
    Reviewed 3 days ago via mobile
    Rock and roll hall of fame trip

    Thank you to all the staff ! And a very special thank you to Are drivers Mr Alex and Mr John P . You help us out so much . And to are valet drivers thank you for helping us out . The food was...More

    Thank barbville
    Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 2 days ago

    Dear barbville, Thank you for taking the time to review our hotel the Crowne Plaza Cleveland at Playhouse Square. We are delighted you enjoyed your time with us and that Alex and John made it even better! As a property we strive to provide the...More

    Reviewed 4 days ago
    Busy Weekend - Lots of Fun!

    First visit here - Nice, newly renovated room. Large bathroom with comfy towels. Bed could have been a little softer, but I'm very picky. Great folks behind the desk like Ryan, who was so pleasant even though he was not feeling well and had no...More

    Thank mtoddiheart
    Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 3 days ago

    Dear mtoddiheart, Thank you for choosing the Crowne Plaza Cleveland at Playhouse Square as your hotel of choice during your last visit to Cleveland. We were truly humbled by your gracious comments regarding our hotel service team. I am truly pleased Alex and Ryan made...More

    Reviewed 1 week ago via mobile
    Would not return

    Dirty carpet on arrival. Requested the carpet to be vacuumed the next day. Room cleaned but carpet still dirty, ended up having to borrow the vacuum from housekeeping and do it myself. No safety deposit boxes in the rooms. Not enough safety deposit boxes at...More

    Thank JackLond
    Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 4 days ago

    Dear JackLond, Thank you for sharing your experience at the Crowne Plaza Cleveland at Playhouse Square with the travel community. I am deeply disappointed to hear of your displeasure with the hotel and the issues you encountered. I have addressed these issues with the management...More

    Reviewed 1 week ago
    Weekend Ball Game

    Stayed here for a Saturday ball game. Hotel is in a good location. Room was good, comfy beds. The bathroom could have been a little cleaner. Also found the lobby littered with garbage around the seating areas on the Sunday morning. The fresh infused water...More

    Thank cashpier
    Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 1 week ago

    Dear cashpier, Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for reviewing your stay with us. I am pleased to see you enjoyed your time with us and that our location suited your needs. I apologize for the shuttle issue...More

    Reviewed 1 week ago via mobile
    Comfortable Room

    Stayed in this property for the first time. Hotel was under renovation. Entrance was not impressive. Difficulty in finding entrance as it was at back gate. Room was comfortable. Breakfast was excellent. Airport shuttle was an advantage.More

    1  Thank Rohitgarg123
    Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 2 days ago

    Dear Rohitgarg123, This posting is not our property the following facts support this... 1) We are not under construction at all, and 2) We do not have an airport shuttle, 3) Our entrance is on a main road and it is an open entrance we...More

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    123456…13
    About
    Amenities
    Top amenities
    Fitness Center with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Pool
    Room Service
    Restaurant
    Bar/Lounge
    Hotel Amenities
    Business Center with Internet Access
    Shuttle Bus Service
    Room Service
    Meeting Rooms
    Banquet Room
    Conference Facilities
    Dry Cleaning
    Things to do
    Fitness Center with Gym / Workout Room
    Pool
    Restaurant
    Bar/Lounge
    Heated pool
    Indoor pool
    Hot Tub
    Details
    Price range
    $116 - $272 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    $116 - $272 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms
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    Add Photo Photos
    All photos (158) 158
    Full view
    Traveler (12)
    Room & Suite (99)
    Dining (9)
    Pool & Beach (3)
    Business Center & Event Rooms (1)
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    Questions & Answers
    Ask a question
    See all 4 questions
    caratoledoohio
    April 3, 2018|
    AnswerShow all 6 answers
    Response from HospitalityMgr | Property representative |
    Yes we provide a shuttle on Saturdays. Hours vary depending on demand. You can call the main line 216-615-7500 the week of or the day of to inquire that days schedule.
    0
    Votes
    Suzanne M
    March 10, 2018|
    AnswerShow all 2 answers
    Response from HospitalityMgr | Property representative |
    There are places all around the outside of the hotel for smokers.
    0
    Votes
    Amanda S
    February 5, 2018|
    AnswerShow all 6 answers
    Response from HospitalityMgr | Property representative |
    We offer valet to our guests for 28.00 plus tax a night to take the stress out of finding a spot in busy downtown Cleveland. We do offer breakfast and a buffet for a charge depending on what you choose, or there are packages... More
    0
    Votes
    12
    Room Tips
    "Chandelier suites offer a great view of playhouse square"
    Read review
    "806 has a view of the lake and city"
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    "Upper floors facing the street have the best views"
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    "I was on the 11th floor and there was no outside noise, and it had a better view of the city from up high!"
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