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Crowne Plaza Cleveland at Playhouse Square

Traveler (26)
Room & Suite (64)
Dining (11)
Certificate of Excellence

About

#19 of 40 hotels in Cleveland
Location
Cleanliness
Service
Value
Certificate of Excellence
The Wyndham Cleveland at Playhouse Square has been re-flagged the Crowne Plaza Cleveland at Playhouse Square. We have just completed a 6.7 million dollar renovation. Our guestrooms have been 100% renovated. We have also renovated our restaurant/bar and the name of our new restaurant is the Ghost Light Grille. The name was chosen in part for the theatre superstition that if a single light was provided when the theatre would be otherwise completely dark, it would give the ghosts inside an opportunity to perform on stage, thus appeasing them so they wouldn't curse the theatre or sabotage the set or production. Our pool & fitness center were 100% renovated. Our lobby includes new artwork, furniture and front desk. We also added a Sundry Shop with snacks, chips, and sodas for convenience.
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Property amenities
Pool
Room service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting rooms
Non-smoking hotel
Sauna
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Hotel links
Visit hotel website
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Location

Full view
100Great for walkers
Grade: 100 out of 100
68Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
177Reviews
8Q+A
25Room tips
Traveler rating
  • 100
  • 44
  • 19
  • 7
  • 8
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Popular mentions
Zero complaints! Nice beds, great staff, wonderful central location. Good amenities. Don't hesitate to book...seriously no complaints and I'm fussy. You can walk to the Hall of Fame. You can walk to the stadium. You can even walk to West Side Market. Excellent breakfast restaurant right next door and a little gourmet market and a CVS near by. Lovely hotel.
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Stayed here on a couple’s getaway with my husband. We stayed in room 511 which has a king-size bed and a view of downtown! The location is easily found with any map app, and you are walking distance from many tourist spots including the Rock & Roll Hall of Fame, the Great Lakes Science Museum, and the downtown shopping and dining scenes. Be prepared to pay for parking. It’s $32/day and the only option is valet. The valets are nice and timely, but I hate paying that much for parking with no other option. The room itself is beautiful and clean, our only issue was that the shower curtain rod was ready to fall off the hinge. As for services, they offer room service and there is a full restaurant on the main floor where the food is a little on the expensive side and is ok to good. Room service was really nice though. Good breakfast. They also have a hot tub and pool which I couldn’t see listed anywhere so I thought I’d mention it. Overall liked this place a lot. Would stay here again!
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Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse Square
Responded yesterday
Dear anjex, Thank you so much for all of your positive feedback and for sharing your stay with the travel community! We are so pleased to see you enjoyed your couple's getaway, and that you were able to take advantage of some of the amenities the city and the hotel have to offer. We look forward to welcoming you back in the future! Sincerely, B.Kubik
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This hotel has exceeded my expectations! They have every service possible! Valet, breakfast, lunch, dinner, hot tub, indoor pool, bar, and local driver, it is all here! Donna from the front desk resolved an issue I had with quickly and efficiently!
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Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse Square
Responded 6 days ago
Dear Arik H, Thank you so much for staying at the Crowne Plaza Cleveland at Playhouse Square and for taking the time to let us know how it was. It is great to see you enjoyed all aspects of your stay and that Donna took great care of you! We look forward to seeing you again! Sincerely, B.Kubik
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We were in town for one night only for an Indians game. Progressive Field was only a few blocks away. I had booked two rooms and upon arrival, the front desk clerk went out of her way to make sure our rooms were next door to each other. Everyone was super friendly and extremely helpful! The beds were so comfortable. My only complaint is that as a rather short person (I'm only 5 feet tall) it was extremely difficult to get up onto the bed. My 5'6 daughter did not have the same issue. We will definitely stay there again the next time we see the Indians!!
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Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse Square
Responded 1 week ago
Dear Elizabeth B, Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. We are so pleased the staff took great care of you and look forward to welcoming you back. Sincerely, B.Kubik
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We visited Cleveland for a couple of nights for an Indians game and Rock N Roll Hall of Fame visit. This hotel provided us with a central location within walking distance of both attractions. Check in was quick and easy. The rooms very clean and quiet. The price is always tough for me to swallow but I enjoyed the stay and realize the cost of staying downtown will be a bit higher than outside the city. Happy Travels!
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Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse Square
Responded 1 week ago
Dear HaickStyle, Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for taking the time to write a review of your stay to share with the travel community! We are pleased to see you enjoyed your stay with us and that you were able to get out and see some of the local attractions. We look forward to your next stay with us. Sincerely, B.Kubik
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PRICE RANGE
$119 - $334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham cleveland at playhouse square hotel clevelandwyndham playhouse squarecleveland wyndham
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
203
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