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Crowne Plaza Cleveland at Playhouse Square

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1260 Euclid Ave, Cleveland, OH 44115-1837
COVID-19 update: See the added health and safety measures this property is taking.Read more
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CrownePlaza.com
$120
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Free cancellation until 06/14/21
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$120
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Free cancellation until 06/14/21
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Traveler (50)
Room & Suite (85)
Dining (14)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Cleveland at Playhouse Square
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 40 hotels in Cleveland
Location
Cleanliness
Service
Value
Travelers' Choice
The Wyndham Cleveland at Playhouse Square has been re-flagged the Crowne Plaza Cleveland at Playhouse Square. We have just completed a 6.7 million dollar renovation. Our guestrooms have been 100% renovated. We have also renovated our restaurant/bar and the name of our new restaurant is the Ghost Light Grille. The name was chosen in part for the theatre superstition that if a single light was provided when the theatre would be otherwise completely dark, it would give the ghosts inside an opportunity to perform on stage, thus appeasing them so they wouldn't curse the theatre or sabotage the set or production. Our pool & fitness center were 100% renovated. Our lobby includes new artwork, furniture and front desk. We also added a Sundry Shop with snacks, chips, and sodas for convenience.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast in the room
Kid-friendly buffet
Kids' meals
Wine / champagne
Vending machine
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish
205Reviews13Q+A29Room tips
Traveler rating
  • 113
  • 54
  • 20
  • 7
  • 11
Time of year
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Popular mentions
Kyle R wrote a review Aug 2020
1 contribution
Crystal at the front desk was amazing. She helped us fix an error that was our fault. We booked for the wrong day and she made sure we got a room for the correct night immediately. She was very polite and friendly about it.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from B Kubik, Guest Services / Front Office at Crowne Plaza Cleveland at Playhouse Square
Responded Aug 24, 2020
Dear J5001GWkyler, I would like to thank you for choosing the Crowne Plaza Cleveland at Playhouse Square for your recent stay in Cleveland. We are pleased to see Crystal too great care of you and made sure you had a room the day you arrived. We look forward to many more chances to be your home away from home! Sincerely, B. Kubik
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BP1 wrote a review Aug 2020
1 contribution
Thankful for Edwin P. at the Front Desk! Had a hard time looking for food/drink due to arriving late evening- He offered to provide food/drink on the house! Was welcomed, room was clean/tidy, and will recommend!
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Date of stay: August 2020Trip type: Traveled solo
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Response from B Kubik, Guest Services / Front Office at Crowne Plaza Cleveland at Playhouse Square
Responded Aug 10, 2020
Dear R5534RCBP, Thank you so much for taking the time to write a review of your stay at the Crowne Plaza Cleveland at Playhouse Square! We are pleased to see that Edwin made your stay complete by making sure you had food and drinks when you arrived. We look forward to your next stay with us! Sincerely, B.Kubik
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Alx wrote a review Jul 2020
United States870 contributions115 helpful votes
+1
Good location right on the main street in the Playhouse Square and easy walking distance to downtown. Valet parking was I think $37, however if you are staying over the weekend, parking is free on meters on the surrounding streets from 6PM Friday till Monday morning. Room was renovated and we got upgraded to a family suite with bunk beds for kids that also had a separate playtable and a second TV. There was microwave and coffee machine in the room, however a fridge was missing for some reason, despite the fact that there was a cabinet designed for it.
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Date of stay: July 2020
Location
Cleanliness
Service
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Response from , Owner at Crowne Plaza Cleveland at Playhouse Square
Responded Jul 31, 2020
Dear frqtv, Thank you so much for staying at the Crowne Plaza Cleveland at Playhouse Square for your recent stay in Cleveland. We appreciate your feedback and want to apologize for the absence of the fridge in your room. I have passed your feedback on to the appropriate department to look into to make sure we get that issue resolved. Thank you again and we are glad you enjoyed your stay with us and look forward to your return. Sincerely, B.Kubik
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Rayne Slaughter wrote a review Jul 2020
1 contribution
I stayed at this hotel July 17,20 for my daughter third birthday. The pool was unfortunately closed I instantly felt sad. We called around other places but EDWIN the desk cashier was extremely patient understanding and helpful thee entire time. He definitely fixed the situation as best as anyone I’ve experienced with in 2020 he’s an amazing worker, reminds me of a super hero Thank you Edwin you made my whole month with your caring work ethic we will be back very soon!!!! Rayne Slaughter
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Date of stay: July 2020Trip type: Traveled with family
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Response from , Owner at Crowne Plaza Cleveland at Playhouse Square
Responded Jul 14, 2020
Dear Rayne1725, Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square. We really appreciate you taking the time to give us your feedback. We are very pleased to see that Edwin stepped in and did everything he could to try and rectify the unfortunate issue you encountered with the pool being closed for your daughters birthday. We agree with you he is our Crowne Plaza Super Hero! We look forward to welcoming you back in the future! Sincerely, B.Kubik
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Seaside47293 wrote a review Feb 2020
Indialantic, Florida3 contributions
I have stayed at this hotel several times throughout 2019 and this year for business. I am a female and I feel extremely safe at this location. The staff is hands down amazing. I had a dry cleaning issue (not hotel’s fault) and Crystal went above and beyond to get my clothes back to me before my workday began. This team is so friendly. All of them. It makes it a little easier to be away from your own home when you’re treated like you’re home at a hotel and the evening crew and daytime crew both go out of their way to accommodate me. Earlier in the 2019 year I went to other hotels in the downtown area but have always come back to this hotel. The location is so convenient. The rooms are very clean, spacious, quiet and well stocked. I highly recommend this place.
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Date of stay: February 2020Trip type: Traveled on business
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Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse Square
Responded Mar 6, 2020
Dear Seaside47293, Thank you so much for taking the time to write a review of all of your stays with us. We appreciate your loyalty to the hotel. We are so pleased to see that our staff takes great care of you every time you stay with us. We look forward to welcoming you back soon! Sincerely, B. Kubik
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Previous
PRICE RANGE
$111 - $238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham cleveland at playhouse square hotel cleveland, wyndham playhouse square, cleveland wyndham
LOCATION
United StatesOhioClevelandPlayhouse Square
NUMBER OF ROOMS
203
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Frequently Asked Questions about Crowne Plaza Cleveland at Playhouse Square
Which popular attractions are close to Crowne Plaza Cleveland at Playhouse Square?
Nearby attractions include PlayhouseSquare (0.2 miles), Heinen's Downtown (0.1 miles), and St John's Cathedral (0.3 miles).
What are some of the property amenities at Crowne Plaza Cleveland at Playhouse Square?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Crowne Plaza Cleveland at Playhouse Square?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Cleveland at Playhouse Square?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Cleveland at Playhouse Square?
Conveniently located restaurants include Adega, Masthead Brewing Co., and Marble Room Steaks & Raw Bar.
Are there opportunities to exercise at Crowne Plaza Cleveland at Playhouse Square?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Crowne Plaza Cleveland at Playhouse Square located near the city center?
Yes, it is 0.5 miles away from the center of Cleveland.
Does Crowne Plaza Cleveland at Playhouse Square offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Cleveland at Playhouse Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Crowne Plaza Cleveland at Playhouse Square?
Many travelers enjoy visiting Wade Memorial Chapel (4.7 miles), USS Cod Submarine Memorial (0.8 miles), and Heinen's Downtown (0.1 miles).
Is Crowne Plaza Cleveland at Playhouse Square accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.