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Crowne Plaza Cleveland at Playhouse Square

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Traveler (16)
Room & Suite (99)
Dining (10)
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Overview
  • Excellent60%
  • Very good20%
  • Average11%
  • Poor5%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (85)
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All reviewsfamily suitenetworking eventinduction ceremonymr alexgreat location if you arefront deskmeeting spacevalet serviceshuttle drivershort walkbusy weekendhotel shuttlethe hotel offershighly recommend this hotelwithin walking distancehome away from homewould stay again
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1 - 5 of 82 reviews
Reviewed 2 days ago

I usually stay at budget hotels, but Crowne Plaza at Playhouse Square has been the nicest experience yet that I may permanently pay the extra money for the luxurious experience. As an IHG employee from Holiday Inn Express, I could see the trade-offs when staying...More

Thank ToniMarie4
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 2 days ago

Dear ToniMarie4, Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for reviewing your stay with us. I am pleased to see you enjoyed your time with us! Thank you for your kind words regarding our hotel we want our guests...More

Reviewed 3 days ago

Was in town for the night for the Indians fame. great location, room, service and price. Would definitely return if I was in Cleveland again for another event. Also very easy to get to if you are driving in, which we wereMore

Thank Dino H
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 2 days ago

Dear Dino H, Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for reviewing your stay with us. I am pleased to see you enjoyed your time with us and that our location suited your needs and that you were able...More

Reviewed 1 week ago

The rooms were lovely and clean, with all the comforts one would expect at a first class hotel. Also the exercise facilities were very nice and clean. I especially appreciated the staff. The front desk was professional and friendly. And they helped us plan our...More

Thank Esther H
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 1 week ago

Dear Esther H, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try...More

Reviewed 2 weeks ago

Excellent staff and very clean rooms. I stay at that location every time I’m in Cleveland. It’s within walking distance of the casino, Indians and Cavs. I also enjoy the pool and hot tub. Looking forward to my next trip.More

Thank GFC16
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 1 week ago

Dear GFC16, Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for reviewing your stay with us. We want to start by thanking you for your loyalty to our hotel. We are pleased our location works for you and that when...More

Reviewed 3 weeks ago

We were here over Memorial Day weekend for the cavs and Indians, Check in was great friendly staff. The process was fast even though it was very busy. Saturday we used the free shuttle to go to the rock and roll hall of fame John...More

Thank Bryan F
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 3 weeks ago

Dear Bryan F, Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for reviewing your stay with us. I am pleased to see you enjoyed your time with us and that our location suited your needs, and that you were able...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$119 - $366 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$119 - $366 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveler (16)
Room & Suite (99)
Dining (10)
Pool & Beach (2)
Business Center & Event Rooms (1)
Questions & Answers
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caratoledoohio
April 3, 2018|
AnswerShow all 6 answers
Response from HospitalityMgr | Property representative |
Yes we provide a shuttle on Saturdays. Hours vary depending on demand. You can call the main line 216-615-7500 the week of or the day of to inquire that days schedule.
0
Votes
Suzanne M
March 10, 2018|
AnswerShow all 2 answers
Response from HospitalityMgr | Property representative |
There are places all around the outside of the hotel for smokers.
0
Votes
Amanda S
February 5, 2018|
AnswerShow all 6 answers
Response from HospitalityMgr | Property representative |
We offer valet to our guests for 28.00 plus tax a night to take the stress out of finding a spot in busy downtown Cleveland. We do offer breakfast and a buffet for a charge depending on what you choose, or there are packages... More
0
Votes
Room Tips
"Reserved Premium View; views of Theater & Lake Erie. All employees were exceptional! The theater is..."
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"ask what time the last shuttle is."
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"Chandelier suites offer a great view of playhouse square"
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"806 has a view of the lake and city"
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