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Sheraton Cleveland Airport Hotel

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Sheraton Cleveland Airport Hotel
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447 Reviews from our TripAdvisor Community

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Showing 441: English reviews
St. John's, Canada
Level Contributor
127 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The good -located near the airport if you are only on a stopover -has a nice, clean pool and nice fitness facility -food at the restaurant is decent -24/7 shuttle to and from airport (FREE) -REALLY comfortable Sheraton beds + pillows -FREE WIFI (but...doesn't work well) The mediocre -no refrigerator in the room (7th floor) -bathroom is so small; not... More 

Helpful?
Thank Newfiechick1
Fayetteville, North Carolina
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is right next to the airport. Very quiet, didn't hear any aircraft at all. Guest services were pleasant and helpful. Room was spacious and bed comfortable. Had a good night of sleep. Loved the water pressure of the shower head. Didn't want to get out. Would stay at this location if I'm in Cleveland again.

Helpful?
1 Thank frdrum
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Hello! Thank you so much for providing a review for your stay at the Sheraton Cleveland Airport Hotel. We are so happy that you had a comfortable stay. Please come back and see us should your travels bring you back to Cleveland! Jeff Todia General Manager More 

Toronto, Canada
Level Contributor
166 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The Airport Sheraton is quite convenient to downtown. There is a regular shuttle service to the airport, literally a 2 minute ride. Then once you go down the escalators, the train to downtown is right there. It runs about every 15 minutes and takes half an hour. It's an enjoyable little trip and costs only $2.50 each way. Apart from... More 

Helpful?
Thank Hunterboeuf
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you so much for providing a review about your stay. I am so happy that you enjoyed your time here in Cleveland! We hope to see you again in the future! More 

NY, NY
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 24, 2016

Good for what it is. Incredibly convenient and the room was clean and comfortable. I was also surprised how quiet the room was, given it was at the airport. I wasn't there long - I arrived late and had to leave early - but the hotel fit the bill if you need something close to the airport. Staff at the... More 

Helpful?
1 Thank jkbklyn
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you so much for providing a review about your stay at the Sheraton Cleveland Airport Hotel! We truly appreciate your business and were so happy to hear that you enjoyed your room and our staff! Jeff Todia General Manager More 

Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 11, 2016 via mobile

While I didn't spend much time in the hotel, it was exactly what we needed. The staff was great and helped me change the night off my stay even though I booked through a third party. The hotel is very nice with Starbucks in the rooms. Room was plush and very clean. Easy walk to the airport, too.

Helpful?
2 Thank Michael T
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Hello Hello! Thank you so much for providing a review of your stay at the Sheraton Cleveland Airport Hotel! I am so happy that our staff were able to help with the reservation issue you experienced. I am glad that your room was comfortable and clean as well! We hope to see you again in the future! Jeff Todia General... More 

Lake Saint Louis, Missouri
Level Contributor
163 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 1, 2016

The hotel at the airport is first rate., Don'e be afraid to stay at the airport. If you have a car, places are close by. If not the shuttle can get you to the local areas.. Regardless, the hotel is top notch.

Helpful?
1 Thank Gene B
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you so much for providing a review of your experience at the Sheraton Cleveland Airport Hotel! The top-notch comment truly made me smile. I am so happy that you enjoyed your time with us and we hope to see you again in the future! Jeff Todia General Manager More 

Brooklyn, New York
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 31, 2016

Worked very well as a quiet spot post-conference and pre-flight -- small but light and attractive room, free and easy wifi, very quick and convenient shuttle, and late check-out, upon request. Both dinner and breakfast in the restaurant were just fine.

Helpful?
Thank wilmor3
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you so much for providing a review of your experience at the Sheraton Cleveland Airport Hotel. I was so happy to hear that you thoroughly enjoyed your stay! We hope to see you again in the future. Jeff Todia General Manager More 

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2016

I had a great stay recently. I arrived late into Cleveland and needed a hotel close to the airport. Talk about close... It was walking distance. The staff were welcoming and helpful. The pool was closed for renovations, but the workout area is open 24 hours. I ran from 1am-2am; so I am glad it was open. The room was... More 

Helpful?
1 Thank Jay L
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Hello! Thank you so much for providing a review of your stay at the Sheraton Cleveland Airport Hotel! I was so happy to hear that our staff was helpful and that the amenities were convenient for you. Thank you for letting us know about the issue with the coffee maker. We are looking at what may have went wrong with... More 

Austin, TX
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 17, 2016

Stayed on a quick overnight stay. You can't beat the convenience to the airport. A quick walk or a shuttle ride. The staff was friendly and helpful and the hotel was quiet and comfortable. The restaurant was quite good as well.

Helpful?
Thank owcprleah
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you so much for providing a review for the experience you had at the Sheraton Cleveland Airport Hotel! I was ecstatic to hear that you enjoyed our staff as well as our restaurant. We hope to see you again in the future! Jeff Todia General Manager More 

Bend, Oregon
1 review
5 of 5 stars Reviewed April 17, 2016

In all my business travels I have never experienced a more professional, attentive & friendly staff as I encountered at this hotel during my stay. The food in the Restaurant was absolutely delicious! Kudos to the Chef and his crew, well done! I've come to expect a level of food and service in hotels that is mediocre at best, well... More 

Helpful?
Thank rdaymannor
GMCleveland, Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you so much for your kind review, we truly appreciate it. I have passed along the feedback to our staff. Thanks again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
No photo provided
Hemispheres Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Sheraton Cleveland Airport Hotel

Address: 5300 Riverside Dr, Cleveland, OH 44135-3130
Location: United States > Ohio > Cleveland
Price Range: $135 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Cleveland Airport Hotel 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Sheraton Cleveland Airport Hotel Ohio
Cleveland Sheraton
Hotel Style:
#14 Romantic Hotel in Cleveland
#15 Business Hotel in Cleveland
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