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Sheraton Cleveland Airport Hotel

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Sheraton Cleveland Airport Hotel
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464 Reviews from our TripAdvisor Community

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Showing 458: English reviews
Tampa, Florida
Level Contributor
92 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 1 week ago

The best thing about this hotel is its convenient location to the airport. Walkable to the terminal, no need to wait for shuttles or take a cab. Staff is pleasant and welcoming. Food in the bar/restaurant is average, but the bartender and waitress were very friendly. Rooms are average and true to the Sheraton brand.

Helpful?
Thank JamGolf3
Miami, Florida
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located on the airport property, which is very convenient for a late arrival (I arrived close to midnight).You don't even need to take the shuttle bus; just walk through the parking garage and lots. The hotel is clean, rooms modern, very quiet, and super nice staff. Also was a great price. I would stay there again.

Helpful?
Thank Brian33131
Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

hotel was very clean. the food and service was outstanding. a bonus was getting to see and meet the great Jim Brown in the lobby! All hotel employees were very courteous and eager to accommodate my requests and needs. my sincere appreciation to the management team and all those who made my stay very pleasant.

Helpful?
Thank warrenbutcher2016
Terre Haute, Indiana
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Cleveland Sheraton Airport Hotel for 2 nights. The staff was great! We had booked the hotel on Hotwire and didn't have 2 beds when we checked in. We called and asked if we could switch rooms & the front desk clerk was very accommodating & we moved to a 2 queen bed room right away! The... More 

Helpful?
Thank Angela C
GMCleveland, Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you so much for providing your review of the Sheraton Cleveland Airport Hotel! I am so happy that you enjoyed your time at the hotel as well as our staff! We hope to see you again in the future! Annie Martin Assistant General Manager More 

Danville, California
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This airport is just minutes away. The shuttle was is very prompt and comes often. When you have to go back to the airport, you just ask for a shuttle and it came in just a few minutes. Even though,you are so close to the airport, it was very quite. The rooms are a good size and it was a... More 

Helpful?
Thank berky
GMCleveland, Manager at Sheraton Cleveland Airport Hotel, responded to this review

Hello! Thank you so much for taking the time to let us know about your stay at the Sheraton Cleveland Airport Hotel. I am very pleased that you found the amenities offered to be conducive to your needs. We truly hope to see you again in the future! Annie Martin Assistant General Manager More 

Toronto, Canada
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is a no-frills hotel and is perfect if you just need a place to stay! We drove in from Toronto to see the Blue Jays play the Indians, but didn't want to pay the high rates of the downtown hotels. This hotel is just off the highway and only a 20 minute drive to downtown Cleveland. It's also 15... More 

Helpful?
1 Thank Roombanut
GMCleveland, Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you so much for taking the time to provide your review. I am so happy that you enjoyed your stay at the Sheraton Cleveland Airport Hotel. I am sorry that your air conditioner was loud. I have passed those comments along to our Engineering Manager so he may look into what went wrong during your stay. We hope to... More 

Toronto, Canada
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed August 21, 2016 via mobile

My husband and I stayed for a night. We found the hotel room clean. Beds are comfy. Bathroom is a bit small and dimly lit. We had breakfast at the restaurant - it was good. Buffet breakfast was also available but can't comment as we ordered off the menu. Parking is $5 with in and out privilege.

Helpful?
Thank JadieS
GMCleveland, Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you so much for taking time to review your stay at the Sheraton Cleveland Airport Hotel. I am very happy that you had a comfortable stay with us! We hope to see you again in the future should your travels bring you back to the Cleveland area! Annie Martin Assistant General Manager More 

Islamorada, Florida
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 14, 2016 via mobile

Had a very early flight out....had to leave the hotel for my flight at 4:00am, so decided to get a hotel as I was coming from around Erie. Melanie, I believe that was her name, couldn't have been nicer at check in. Room was fine....shower was great...ditto for bed. The two big pluses for me were the bar, great bartender,... More 

Helpful?
Thank Elizabethkeys
Petaluma, California
Level Contributor
574 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
3 of 5 stars Reviewed August 11, 2016 via mobile

I am neutral on this hotel. We had a good rate of $125/night and a decent room which was clean and comfortable. However, being Platinum guests, we expected more in the Club Lounge which was a total disappointment - even the attendant on duty was bored and spent her time texting. Next time we would choose a more downtown location... More 

Helpful?
Thank pfefmeister
San Francisco, California
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed August 9, 2016

First of all, the staff at this Sheraton are amazing! So friendly and helpful. The rooms are older, but nice and clean. As SPG Platinum we were offered a corner room or a room on the club level. We didn't use the pool or gym but both looked to be in good shape. Parking is $15/day or $5/day with SPG.... More 

Helpful?
Thank Jenna W
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
No photo provided
Hemispheres Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Sheraton Cleveland Airport Hotel

Address: 5300 Riverside Dr, Cleveland, OH 44135-3130
Location: United States > Ohio > Cleveland
Price Range: $128 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Cleveland Airport Hotel 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Sheraton Cleveland Airport Hotel Ohio
Cleveland Sheraton
Hotel Style:
#14 Romantic Hotel in Cleveland
#15 Business Hotel in Cleveland
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