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The Westin Cleveland Downtown

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Traveler (363)
Room & Suite (375)
Dining (82)
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Overview
  • Excellent59%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible3%
Travelers talk about
“urban farmer”(127 reviews)
“rock and roll hall”(116 reviews)
“front desk”(174 reviews)
AMENITIES
Free Internet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Cleveland Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Cleveland Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
You may also like:
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Rooms
Jun 10Jun 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,178)
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1,166 results
Traveler rating
667
297
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667
297
113
50
39
Show reviews that mention
All reviewsurban farmerrock and roll hallfront deskheavenly bedthe club loungelake viewconvention centerwithin walking distanceroom servicevalet parkingbeautiful hotelfootball stadiumhall of famefirst energy stadiumvalet servicebrowns stadiumchecking in
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1 - 5 of 1,166 reviews
Reviewed today via mobile

I stayed here last week. Stayed in Suite that had no amenities in washroom. Had to call for anything. Never had a dish for soap. Garbage took 3 days to be emptied. Further we had to redo our so called made bed. It was so...More

Thank jeffreysilver
Hotel's Favorite
Reviewed March 26, 2018

We were in Cleveland for a Cavs game and a trip to the Rock and Roll Hall of Fame. If you were doing just the Cavs then you might want to stay a touch closer to the Q, but this worked perfectly for us (.5...More

Thank joelwakefield
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded March 29, 2018

Dear joelwakefield, I appreciate the time you took to share your stay experience. It was great to read that you had an enjoyable time at our property and was able to see some of the wonderful attractions aroud our great city. We hope you can...More

Reviewed yesterday

The guest room was spacious, comfortable, and very clean. Comfortable all around. I especially enjoyed the SPG Club Lounge here. The staff are terrific, very attentive. Food options were good all the days of my stay.

Thank JoeTrav
Reviewed yesterday

We stayed at the Westin as we were in town to watch the Cavs play and the location of the hotel was ideal. About a 10 min walk away from Quicken loans arena and also close to Rock and Rollercoaster Hall of Fame. We found...More

Thank my-humb1e-opinion
Reviewed 1 week ago

Jaimie at the front desk, is a very nice and helpful lady. So I recommend asking for her if you need help with your stay at The Westin Cleveland Downtown Hotel. This is a very nice place to stay at, and have fun with anyone...More

Thank tyronebledsoe
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$169 - $440 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Cleveland
#4 Business Hotel in Cleveland
#4 Romantic Hotel in Cleveland
#6 Luxury Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$169 - $440 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Cleveland
#4 Business Hotel in Cleveland
#4 Romantic Hotel in Cleveland
#6 Luxury Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (363)
Room & Suite (375)
Dining (82)
Pool & Beach (2)
Amenities (54)
Business Center & Event Rooms (11)
Questions & Answers
Ask a question
M M
April 9, 2018|
AnswerShow all 7 answers
Response from uback007 | Reviewed this property |
Not aware of a shuttle -but considering the size and location of this property, they probably have a shuttle of some sort. Best to contact hotel directly and inquire.
1
Vote
Thatbassisloud
December 13, 2017|
AnswerShow all 6 answers
Response from Kathy C | Reviewed this property |
I will tell you our time there was not good. They treated me poorly and they knew they were wrong. They gave us an "up grade". Will never go back!
1
Vote
Riley G
October 17, 2017|
AnswerShow all 4 answers
Response from Mary R | Reviewed this property |
I believe you can be 18 but I would definitely call the hotel to confirm.
1
Vote
Room Tips
"The Club Floor is worth it."
Read review
"The city view isn't that great, as you overlook an old parking garage. The north side overlooks the lake..."
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"Lake views are good from top floors and worth the extra $ to pretend you are enjoying an ocean view. Pretty..."
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"Book a river view and get the club access. The round the clock service is wonderful!"
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