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The Westin Cleveland Downtown

777 Saint Clair Ave NE, Cleveland, OH 44114
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Traveler (396)
Room & Suite (387)
Dining (82)
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent56%
  • Very good26%
  • Average10%
  • Poor5%
  • Terrible3%
Certificate of Excellence
Bringing new energy to Cleveland, Ohio's financial district. The hotel sits between the convention center and the galleria, and is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, Browns Stadium, Jack Casino and East 4th Entertainment District. The hotel is comprised of 484 upscale guest rooms that provide stunning views of Lake Erie and the vibrant cityscape.
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Property amenities
Room Service
Restaurant
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Wheelchair access
Bar/Lounge
Paid Wifi
Paid Internet
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Bay View
Lake View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Early & Save in TX!
Hotel deals
Location
Full view
98Great for walkers
Grade: 98 out of 100
60Restaurantswithin 0.25 miles
11Attractionswithin 0.25 miles
Reviews (1,257)
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1,245 results
Traveler rating
698
319
126
59
43
Traveler type
Time of year
LanguageEnglish
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698
319
126
59
43
Show reviews that mention
All reviews urban farmer rock and roll hall executive club front desk heavenly bed lake view convention center valet parking within walking distance room service walk in shower football stadium beautiful hotel hall of fame first energy stadium valet service nice stay
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1 - 5 of 1,245 reviews
Reviewed 1 week ago via mobile

Very clean, perhaps stark, modern interior. Lots of ballroom spaces for weddings, meetings etc. Rooms very clean with clean, efficient bathrooms. Not particularly romantic, nor plush. The staff was very nice. The entry valet parking area in front is small.

Thank Jabrd
Hotel's Favorite
Reviewed October 21, 2018 via mobile

On check in we had one bed- Honey very quickly found us a double! Everything was very efficient and such helpful people. We didn’t want our room cleaned- didn’t need it - each time a card was under the door saying just call if we...More

Thank heatherj189
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded October 22, 2018

Dear Heather J, Thank you for taking time to share your recent experience with us. I'll be sure to share your kind comments about our team with them. See you back soon. Be well, Ryan

Reviewed 2 weeks ago via mobile

Near the stadium, the rock and roll hall of fame and on the lakeshore. Recently updated. Best bargain was the bed and breakfast rate ( includes parking ($ normally 34/night) and breakfast voucher ($20/person)). Only restaurant in the hotel is pricey and “beef” oriented but...More

1  Thank MaryandBobontheroad
Reviewed 2 weeks ago via mobile

I was sent to Cleveland by my company, and after many excellent stays at the Westin in NYC, picked this hotel. I'm glad I did- it's in a perfect location, has fantastic views, and the staff are helpful and friendly. The hotel needs a lick...More

1  Thank travelmancs
Reviewed November 3, 2018

I rented a room overnight for my son's wedding. I had double queen size beds the room was very nice and the bed comfortable. The hotel staff was great and I had free valet parking. The bellman was very accommodating. I would recommend this hotel,...More

Thank MaryW3420
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 5 weeks ago

Dear MaryW3420, Thank you for the kind words about our Bellman and your experience during your son's wedding. We hope to welcome you back soon. Be well, Ryan

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Questions & Answers
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Vacation42204225934
December 2, 2018|
AnswerShow all 7 answers
Response from jbmWyoming | Reviewed this property |
3 but they will let you check in earlier if room is ready, but just don’t count on it
0
Votes
mmC3997AC
April 9, 2018|
AnswerShow all 7 answers
Response from uback007 | Reviewed this property |
Not aware of a shuttle -but considering the size and location of this property, they probably have a shuttle of some sort. Best to contact hotel directly and inquire.
1
Vote
Thatbassisloud
December 13, 2017|
AnswerShow all 6 answers
Response from Kathy C | Reviewed this property |
I will tell you our time there was not good. They treated me poorly and they knew they were wrong. They gave us an "up grade". Will never go back!
1
Vote
Room Tips
"Lake View!"
393greggc
Oct 23, 2018
Read review
"Go to the Hilton"
annamariasunset
Sep 30, 2018
Read review
"Get a room with a view of the lake."
LeoLola
Sep 10, 2018
Read review
"Request lake view"
thomasmoriarty59
Sep 3, 2018
Read review
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PRICE RANGE
$178 - $292 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza clevelandcleveland crowne plaza
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
484
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