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    The Westin Cleveland Downtown

    777 St. Clair Avenue NE, Cleveland, OH 44114-1711
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    8/6/2017 8/7/2017
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    $169
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    Traveler (287)
    Room & Suite (311)
    Dining (81)
    Hilton Cleveland Downtown
    678 reviews
    #3 of 38 hotels in Cleveland
     
    Drury Plaza Hotel Cleveland Downtown
    382 reviews
    #1 of 38 hotels in Cleveland
     
    Hyatt Regency Cleveland at The Arcade
    1,512 reviews
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    Cleveland Marriott Downtown at Key Center
    974 reviews
    #8 of 38 hotels in Cleveland
     
    Overview
    • Excellent60%
    • Very good25%
    • Average9%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “urban farmer” (116 reviews)
    “heavenly bed” (22 reviews)
    Free Wifi
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Hilton Cleveland Downtown
    678 reviews
    #3 of 38 hotels in Cleveland
     
    Drury Plaza Hotel Cleveland Downtown
    382 reviews
    #1 of 38 hotels in Cleveland
     
    Hyatt Regency Cleveland at The Arcade
    1,512 reviews
    #14 of 38 hotels in Cleveland
     
    Cleveland Marriott Downtown at Key Center
    974 reviews
    #8 of 38 hotels in Cleveland
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,010)
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    1 - 5 of 1,000 reviews

    Reviewed 2 days ago

    The 22nd floor has a fabulous view of the city in the lounge that "the club room" which included a good variety of appetizers and snacks throughout the day as well as a hot or cold breakfast . Staff was attentive but not intrusive -...More

    Thank lindacI6974VI
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded yesterday

    Dear lindacI6974VI, Thank you for sharing your stay experience. I appreciate you taking the time to let us know that you enjoyed your time with us. I hope you come to stay with us again soon. Be well, Bob Megazzini General Manager

    Hotel's Favorite
    Reviewed 3 weeks ago

    We chose this Westin because we were in Cleveland to visit the Rock & Roll Hall of Fame on our way to Niagara Falls and Toronto. We walked everyone we needed to go and never needed our car. We had a great view of downtown...More

    Thank ConDunk
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 3 weeks ago

    Dear ConDunk, It is always a pleasure to read guests reviews who had an amazing time with us and that our staff was so accommodating!! So glad you enjoyed our property and our championship city! I hope you will come to stay with us again....More

    A TripAdvisor Member
    123
    Reviewed 2 days ago via mobile

    My husband and I stayed in Cleveland for a weekend trip to see a concert at the Q and check out other local things to do. The Westin was the perfect walking location to the Q and Progressive field, as well as to the Rock...More

    Thank A TripAdvisor Member
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded yesterday

    Thank you for choosing to stay with us. I'm glad that you and your husband enjoyed your weekend get away staying with us and enjoying our city! I hope you come to stay with us again. Be well, Bob Megazzini General Manager

    Reviewed 4 days ago

    My stay at the Westin was enjoyable. Location is great and the rooms are modern and comfortable. I especially enjoyed the breakfast that had lots of choices. Club lounge is a nice touch. A tip: pick a room on a higher floor for a better...More

    Thank Explorer_visitor
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded yesterday

    Dear Explorer_visitor, Thank you for taking the time to write a review regarding your stay! I'm glad you enjoyed your time with us as we enjoyed being your host. I look forward to you staying with us again. Be well, Bob Megazzini General Manager

    Reviewed 6 days ago

    It does not make me happy to be so critical of a hotel, but there are certain expectations that were not met at this Westin during our 5-night stay for my son's wedding. After the first night we had the beds made but no clean...More

    1  Thank junebugclaremont
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 5 days ago

    Dear junebugclaremont, As you were not happy to be critical of your stay, I must say it didn't make me very happy to read your review and the service failures that you encountered on such a special weekend. I am disappointed in your stay experience...More

    Hilton Cleveland Downtown
    678 reviews
    #3 of 38 hotels in Cleveland
     
    Drury Plaza Hotel Cleveland Downtown
    382 reviews
    #1 of 38 hotels in Cleveland
     
    Hyatt Regency Cleveland at The Arcade
    1,512 reviews
    #14 of 38 hotels in Cleveland
     
    Cleveland Marriott Downtown at Key Center
    974 reviews
    #8 of 38 hotels in Cleveland
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $135 - $452 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Cleveland
    • #4 Business Hotel in Cleveland
    • #4 Romantic Hotel in Cleveland
    • #5 Luxury Hotel in Cleveland
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 484
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Hotwire, TripOnline SA, Travelocity, Agoda, Cheap Tickets, Priceline and Cancelon so you can book your The Westin Cleveland Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Crowne Plaza Cleveland ,
    • Cleveland Crowne Plaza ,
    • The Westin Cleveland Downtown Ohio
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    Traveler (287)
    Room & Suite (311)
    Dining (81)
    Pool & Beach (1)
    Hotel & Grounds (246)
    Bathroom (25)
    Business Center & Event Rooms (12)
    Nearby
    Sponsored by:
    Hyatt Regency Cleveland at The Arcade
    1,512 reviews
    .21 miles away
     
    Drury Plaza Hotel Cleveland Downtown
    382 reviews
    .12 miles away
     
    Cleveland Marriott Downtown at Key Center
    974 reviews
    .22 miles away
     
    Doubletree Cleveland Downtown / Lakeside
    1,975 reviews
    .24 miles away
     
    Nearby Restaurants
    Urban Farmer
    504 reviews
    .02 miles away
    Pho Thang Cafe
    76 reviews
    .14 miles away
    Al's Deli
    27 reviews
    .20 miles away
    1890 Restaurant & Lounge
    91 reviews
    .20 miles away
    Nearby Attractions
    JACK Cleveland Casino
    6,919 reviews
    .36 miles away
    Soldiers' and Sailors' Monument
    262 reviews
    .30 miles away
    Cleveland Public Library
    165 reviews
    .18 miles away
    Federal Reserve Bank of Cleveland: Learning Center and Money Museum
    69 reviews
    .12 miles away
    Ask a question
    Questions & Answers
    MisterTiffy
    July 12, 2017|
    AnswerShow all 4 answers
    Response from alliel1 | Reviewed this property |
    Sorry. I didn't use it either...
    0
    Votes
    acslater0529
    June 19, 2017|
    AnswerShow all 3 answers
    Response from KennethPatrick | Reviewed this property |
    I don't know about an extra fee.
    0
    Votes
    britty123
    March 20, 2017|
    AnswerShow all 6 answers
    Response from Sroaden | Reviewed this property |
    The hotel is fairly new. It was another brand prior to Westin buying it and gutting it. It is nice and comfortable, newer and clean. Great staff and great lake views. The restaurant is very good, AND very expensive (I... More
    0
    Votes
    Room Tips
    "Club rooms include complimentary snacks and appetizers as well as breakfast. Adult beverages are also..."
    Read review
    "View of Lake Erie and the Rock and Roll Museum. Free wifi only to Starwood Club members."
    Read review
    "Go for a lake view and get a king bed if possible"
    Read review
    "The Club floor rooms and the lake view rooms are worth paying extra for"
    Read review
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