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The Ritz-Carlton, Cleveland

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The Ritz-Carlton, Cleveland
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609 Reviews from our TripAdvisor Community

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Showing 602: English reviews
Hermitage, PA
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed February 28, 2013

My wife and I have been at the Ritz Carlton Cleveland twice now and we had a first class luxury stay each time. From the valet parking to the greeters in the foyer to the room service, I can't say enough about how memorable our experience was in the Cleveland Ritz. The rooms were quiet, the beds were comfortable, the... More 

Helpful?
Thank BobbyG16148
Rochester, New York
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed February 27, 2013

This is by far the best and only luxury hotel to stay in at Cleveland. We were at the Club level, and our concierge Shaq was beyond awesome, and took great care of us every day, and even packed us a snack bag to go for our road trip home. Everyone from the front desk staff to the valet to... More 

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Thank SanjayH
Whitehall, Pennsylvania, United States
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 23, 2013

I had my first experience with a Ritz Carlton Hotel. The hotel is clean, comfortable. What I particularly enjoyed with it was sound proof. You heard no outside noise. As for the room itself, it was a little disappointing. I was put in a handicapped room - for no reason. It was nothing but a regular room with bars around... More 

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2 Thank RobertB407
Sandusky, Ohio
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 22, 2013

This hotel is nice but I do not believe it holds to it's Ritz standards like I've experienced at other Ritz properties. Most of the people were friendly, helpful, and nice. I am disappointed in the fact that the price is outrageous for what you get I mean $299 a night! You are basically staying in a regular hotel room... More 

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3 Thank A M
Hong Kong
Level Contributor
56 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed February 21, 2013

First off, the property had excellent staff. From check in to the doormen all we superb. Professional + helpful, they make a great impression. The hotel in general is well maintained, with larger rooms (as an older property would have). The property could use a slight freshening up (particularly the rooms) but overall, works well. Parking is available in the... More 

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Thank eton1970
Pittsburgh, Pennsylvania
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed February 18, 2013

My husband and I went to cleveland with our friends for the weekend.. The ritz is a great place to stay because of the location.... pros: Great location..connected to the casino and small mall...connected to houlhans..movie theatre...mortons steakhouse..and hyde Park...you don't need to go outside..but there is alot of other restaurants around. food court..bagel deli..etc.,, Renaissance Hotel is also connected... More 

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1 Thank Debbiem_10
Cleveland, Ohio
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 17, 2013

High-luxury room with opulent bedding and bathroom amenities (Bvlgari!). Loved the bedding, extremely comfortable bed. Get an executive suite if you can. Bathroom was all marble. Turn down service completed the experience and got the room ready for a very restful night. Casino is a short walk through Tower City, very convenient.

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Thank TracyeOh
West Palm Beach, Florida
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 16, 2013

I stayed twice at the Ritz in Cleveland on the Club Level. Everything was perfect & I am especially fond of Alice who greated me both times I arrived & genuinely made each guest feel special during their stay. The service & accommodations were beyond perfect. The location is convenient to shops, restaurants & the Horseshoe Casino. Oh yes, my... More 

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1 Thank SusanK0212
Cleveland, Ohio
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 15, 2013

Me and my wife had our wedding anniversary celebrated here. The whole process, from initial talk to the final bill was a pleasure. The hotel comped us with a night in their Presidential Suite. I did not know that place of such luxury even exists in Cleveland, OH. Top notch. The service was impeccable and courteous. The only negative thing... More 

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Thank Alex F
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed February 13, 2013 via mobile

Amazing service on the lake convenient to casino, shopping and restaurants! Beautiful large room and bathroom with robes and high end toiletries. We stayed on the concierge level and it was a fantastic value! Free alcohol, non-alcoholic beverages and hot food. I stay in hotels weekly for business and can honestly say its the best concierge lounge EVER!

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1 Thank Debbie898
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 

Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 W 3rd St, Cleveland, OH 44113-1403
Location: United States > Ohio > Cleveland
Price Range: $359 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
Number of rooms: 205
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz Cleveland
Ritz-Carlton Cleveland
The Ritz-Carlton, Cleveland Ohio
Hotel Style:
#2 Romantic Hotel in Cleveland
#3 Luxury Hotel in Cleveland
#8 Family Hotel in Cleveland
#9 Business Hotel in Cleveland
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