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The Ritz-Carlton, Cleveland

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The Ritz-Carlton, Cleveland
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624 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Cleveland
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Showing 617: English reviews
Akron, Ohio
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 7, 2013

Here is the standard of quality that so many hotels wish they could achieve...but they all fall far short of the RITZ quality. We only had the time for one night's stay, but what an incredible night it was...everywhere you went in the hotel they called you by name...gorgeous flower arrangements throughout...& as we were leaving to go home there... More 

Thank Gunther1431
Sayreville, New Jersey
Level Contributor
79 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed April 3, 2013

I want to thank Jasmine, Emily, Mornee, Matt, Khalid, Shaq and every other Staff member we came across for treating us like family and respected guests. What you guys do makes a BIG difference more than anything else here. Note to Ritz Management, keep these employees happy and do what it takes to keep them. Stayed here for 4 days... More 

Thank Blasphemystic
New York. NY
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 2, 2013

Went with family for Yankee game. Hotel is walking distance to all. Lounge was great . Staff wonderful. Walked to fantastic restaurants, stadium and attractions. Rock and Roll Hall of fame amazing. Can't beat a Ritz and there service.

1 Thank Awaywego23
New Jersey
Level Contributor
158 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed April 1, 2013

This hotel can be described in one word: Service. Nested in the Town City building, which despite the name is impressive but surrounded by dreadful mall and a tiny casino, it offers the comfort any Ritz Carlton is known for. Beds were comfortable and room impeccable. Not much of a view, but nobody visits Cleveland for a view. Room service... More 

Thank L M
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed March 31, 2013

The building is beautiful. Our room was a corner room facing the lake. Two bathrooms! The bed was so comfortable. The couch was a little dated (and had a stain). Everything else was very clean. Would stay again.

1 Thank gmanntravels
Tampa, Florida
Level Contributor
86 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed March 29, 2013 via mobile

I've stayed here many times and have never had a bad trip. Unfortunately it appears the local casino has convinced management to provide lodging for some of its customers. I go to Vegas often, so don't misunderstand, I have no problem with casinos and hotels working together. But having stayed here so many times prior, the clientele change was very... More 

Thank FloridaJayBird
New York City, New York
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 26, 2013

I love a great hotel but nothing compares to a Ritz Carlton club level stay and this location did not disappoint. Very friendly and attentive staff, fresh food and a relaxing atmosphere. The room itself was spacious and clean and of usual standard. Bell staff was very helpful and professional and quick in getting our car out each time we... More 

Thank sksaledtan
Scarsdale, New York
Level Contributor
189 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed March 25, 2013

Had a very nice stay at the RC Cleveland. The service was excellent and the rooms very comfortable. Everyone on the club level was very accommodating. Our one complaint is that they have closed the pool and the gym is nothing special so it has fewer amenities than most RC properties. Still, if you have business of fun planned in... More 

1 Thank JBarker34
Northeast Ohio
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 25, 2013

Went for the weekend to celebrate my birthday along with our anniversary. Could not have ask for anything more. WOW! The entire staff made the stay from arrival to departure date a wonderful experience. We will definitely go back, we are thinking of making it a (at least) once a year stay.

Thank Deese
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 14, 2013

I stayed at the Cleveland Ritz for work recently and greatly enjoyed the room and service. The nightly turn-down service made me feel so pampered and at home. The staff even changed the clocks in the room for daylight savings time. If I ever find myself in Cleveland again I will definitely look into a stay at this hotel.

1 Thank JandSHandel
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  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 

Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Location: United States > Ohio > Cleveland
Price Range: $346 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
Number of rooms: 206
Reservation Options:
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz Cleveland
Ritz-Carlton Cleveland
The Ritz-Carlton, Cleveland Ohio
Hotel Style:
#2 Romantic Hotel in Cleveland
#4 Luxury Hotel in Cleveland
#8 Family Hotel in Cleveland
#9 Business Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Cleveland staff and other travelers.
16 questions
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Trenton, Michigan
10 months ago

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Questions? Get answers from The Ritz-Carlton, Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check in times may be a problem when visiting basketball teams are staying there.”
 of 5 bubbles 220raunk, Sep 13, 2016 | Read review
“Club floor is cool! Say hello to Alice as she is fantastic.”
 of 5 bubbles EdStory, Sep 12, 2016 | Read review
“The Club Level is, in my opinion, is worth every penny.”
 of 5 bubbles RAT001, Sep 9, 2016 | Read review
“We also asked for early check-in and late check-out and were accommodated.”
 of 5 bubbles JamesMaxx, Aug 20, 2016 | Read review
“We have a room with a river view.”
 of 5 bubbles maepetrson, Jul 23, 2016 | Read review
5 of 5
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