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    The Ritz-Carlton, Cleveland

    1515 W 3rd St, Cleveland, OH 44113-1403
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    8/6/2017 8/7/2017
    $309
    $309
    $309
    Traveler (156)
    Room & Suite (48)
    Dining (8)
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    Overview
    • Excellent61%
    • Very good24%
    • Average9%
    • Poor2%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
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    Hyatt Regency Cleveland at The Arcade
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    #14 of 38 hotels in Cleveland
     
    The Westin Cleveland Downtown
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    Cleveland Marriott Downtown at Key Center
    974 reviews
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    Metropolitan at The 9, Autograph Collection
    600 reviews
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (719)
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    There are newer reviews for The Ritz-Carlton, Cleveland
    See the most recent reviews

    311 - 315 of 712 reviews

    Reviewed September 12, 2014

    We were given a comp to stay at the Ritz in Cleveland to go to the Horseshoe casino. This is one of the best staff's we have ever come across in our travels. The room was a disappointment. Coffee maker didn't work, the air conditioning...More

    3  Thank Travel4funnMichigan
    Response from Kelly S, General Manager at The Ritz-Carlton, ClevelandResponded September 13, 2014

    Dear Travel4funnMichigan, Thank you so very much for this gift of feedback. I appreciate your recognition of our staff and the service they provide. I will be delighted to share with our Ladies and Gentlemen. I apologize for the issues and situations with your room....More

    Reviewed September 4, 2014

    I visited the Ritz Carlton in Clevland fro a weekend stay stay. I must say that all the employee's were the most polite people I have ever met. Starting with the parking attendant. I was asked if I was done with the garbage I had...More

    Thank rasian
    Response from Kelly S, General Manager at The Ritz-Carlton, ClevelandResponded September 22, 2014

    Dear Rasian, Your review makes me beam with pride and thank you so much for your outstanding review and compliments of our staff. I look forward to meeting you upon your return visit. I appreciate you recognizing our Ladies and Gentlemen, how they made you...More

    Reviewed September 2, 2014

    This was one of many trips we have taken to cleveland in recent months . All staff is always courteous and professional. The room was clean and in order except that the phone didn't work. Trying to call from my cell was unsuccessful because all...More

    Thank Linda B
    Response from Kelly S, General Manager at The Ritz-Carlton, ClevelandResponded September 22, 2014

    Dear Linda B, Thank you for your feedback and I so appreciate your review so we can be of better service to our guests. I apologize for the challenges you experienced and I will be sure and collaborate with our service professionals to see how...More

    Reviewed September 2, 2014

    If you want an enjoyable weekend in Cleveland hit the "Flats" and stay at the Ritz on a weekend package. You can walk pretty much anywhere in town and do not miss Johnny's Downtown on 6th street for a cocktail hour before walking over to...More

    Thank will r
    Response from Kelly S, General Manager at The Ritz-Carlton, ClevelandResponded September 22, 2014

    Dear Will R, Thank you for your positive comments of The Ritz-Carlton, Cleveland and our city with all the sites and happenings not to be missed. So happy you enjoyed and we look forward to your return. Warm regards, Kelly A. Steward General Manager

    Reviewed September 2, 2014

    My wife, son, and I stayed here for a night in July. As usual, the service was wonderful. Our check-in went so smooth and fast we could not have been happier. Front desk assistant even went above and beyond to walk me half way to...More

    Thank M-Michigan
    Response from Kelly S, General Manager at The Ritz-Carlton, ClevelandResponded September 22, 2014

    Dear M-Michigan, Wow! Thank you so much for this wonderful review. I am delighted that we made you and your family feel right at home and comfortable. I will be sure to share this heartfelt recognition with our Ladies and Gentlemen. With much gratitude and...More

    Hyatt Regency Cleveland at The Arcade
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    Metropolitan at The 9, Autograph Collection
    600 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $350 - $585 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Cleveland
    • #7 Luxury Hotel in Cleveland
    • #8 Family Hotel in Cleveland
    • #9 Business Hotel in Cleveland
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 206
    • Reservation Options
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    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • The Ritz-Carlton Cleveland Hotel Cleveland ,
    • Cleveland Ritz Carlton ,
    • Ritz Cleveland ,
    • Ritz-Carlton Cleveland ,
    • The Ritz-Carlton, Cleveland Ohio
    Add Photo Photos
    Traveler (156)
    Room & Suite (48)
    Dining (8)
    Pool & Beach (2)
    Hotel & Grounds (95)
    Bathroom (10)
    Family and Play Areas (1)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Hyatt Regency Cleveland at The Arcade
    1,517 reviews
    .30 miles away
     
    Cleveland Marriott Downtown at Key Center
    974 reviews
    .29 miles away
     
    The Westin Cleveland Downtown
    1,012 reviews
    .47 miles away
     
    Metropolitan at The 9, Autograph Collection
    600 reviews
    .48 miles away
     
    Nearby Restaurants
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    Sans Souci
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    Nearby Attractions
    JACK Cleveland Casino
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    .13 miles away
    Soldiers' and Sailors' Monument
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    .18 miles away
    Cleveland Public Library
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    .32 miles away
    Terminal Tower
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    .09 miles away
    Ask a question
    Questions & Answers
    Laura F
    June 2, 2017|
    AnswerShow all 2 answers
    Response from RitzCarltonCleveland | Property representative |
    The hotel is connected via an indoor walkway to the Quicken Loans Arena and Jack Cleveland Casino. Once you enter the "Q", Progressive Field is right across an outdoor plaza from the Quicken Loans Arena.
    0
    Votes
    Boonie05
    May 19, 2017|
    AnswerShow all 3 answers
    Response from RitzCarltonCleveland | Property representative |
    An easy and economical way to the hotel from the airport is indeed the RTA rapid train. This same service has a waterfront line that will take you to the Rock and Roll Hall of Fame + Museum as well as the Great Lakes... More
    0
    Votes
    Boonie05
    May 19, 2017|
    AnswerShow all 3 answers
    Response from DMJA21 | Reviewed this property |
    In my opinion how best to get from the airport to the Ritz depends on how much luggage you will be bringing. If only a carry on, I pull travel on the Rapid, the light rail that stops at the Terminal Tower downtown where the... More
    0
    Votes
    Room Tips
    "Great rooms, great location."
    Read review
    "Newly renovated rooms are great!"
    Read review
    "Floor 14 is very nice"
    Read review
    "Do not stay at this hotel prior to completion of renovation."
    Read review
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