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12/24/2017 12/25/2017
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    The Ritz-Carlton, Cleveland

    1515 W 3rd St, Cleveland, OH 44113-1403
    (216) 623-1300
    Hotel website
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    12/24/2017 12/25/2017
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    Traveler (159)
    Room & Suite (49)
    Dining (10)
    • Excellent65%
    • Very good22%
    • Average8%
    • Poor2%
    • Terrible3%
    Travelers talk about
    “club level” (74 reviews)
    “lobby lounge” (16 reviews)
    Free Internet
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Cleveland
    Special Offer: Awaken in Cleveland
    Hotel packages
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (768)
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    1 - 5 of 761 reviews

    Reviewed yesterday via mobile

    First let me say this is a very good hotel in terms of location and quality of rooms. It has been refurbished. I had a corner suite and it was lovely. The TV’s were large. The WiFi was super fast 100 down. The bed was...More

    Thank rkaemp
    Reviewed 3 days ago

    The general manager, Yael, is very impressive. I enjoyed meeting her in the club lounge. She personally made me feel welcome and valued....she really wanted my stay to be relaxing, and special....and it was. She is doing an awesome job training a lot of new...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank AnyGuest
    Response from RitzCarltonCleveland, Director of Sales at The Ritz-Carlton, ClevelandResponded yesterday

    Dear AnyGuest, Ms. Yael Ron is indeed impressive - I could not agree more! Her enthusiastic and visionary leadership has assisted in elevating our legendary service levels to reflect the modern luxury hotel transformation. The Club Lounge oasis and Core Fitness Club have received a...More

    Reviewed 1 week ago

    The staff of the Ritz - Carlton Cleveland is absolutely outstanding. Duran, Pedro, Alex, Barbara, Laura, were so thoughtful and genuinely asking how they could help make the stay better. The renovations done to the hotel are impeccable and the rooms are stunning. I cannot...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank X489MSstephanief
    Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 1 week ago

    Dear X489MSstephanief, Wow! Thank you for the outstanding feedback on your recent stay. Duran, Pedro, Alex, Barbara and Laura take pride in providing genuine, warm and anticipatory service. Thank you for recognizing them. In early 2018, we will be unveiling new team building packages for...More

    Reviewed 1 week ago

    This has to be the nicest contemporary hotel I've ever stayed in. It was recently remodeled, and they did a fantastic job! Everything from the room to the lobby to the gym are completely top notch. It was a real pleasure to stay here and...More

    Thank MCarson699
    Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 1 week ago

    Dear MCarson699, Thank you for the amazing feedback and details of your recent stay. We just celebrated at our daily hotel team meeting and the ladies and gentlemen could not be more proud! During the transformation, we implemented new technology and services throughout the hotel...More

    Reviewed 1 week ago

    Friendly and outgoing staff, everyone remembered my name. Attention to detail was flawless. Beautiful view of downtown, beautiful building, perfect location in a major landmark. The staff saved me time, money and helped me make great decisions, both prior to the event and during.More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank V9326JBtomr
    Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 1 week ago

    Dear V9326JBtomr, Weddings are such special memories and we are thrilled to have helped create a flawless event for you! Our catering and event team love designing custom events and assisting guests with all their details. Thank you for choosing The Ritz-Carlton, Cleveland for your...More

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    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
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    • Number of rooms
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    • Reservation Options
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    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • The Ritz-Carlton Cleveland Hotel Cleveland ,
    • Cleveland Ritz Carlton ,
    • Ritz Cleveland ,
    • Ritz-Carlton Cleveland ,
    • The Ritz-Carlton, Cleveland Ohio
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    Traveler (159)
    Room & Suite (49)
    Dining (10)
    Pool & Beach (4)
    Hotel & Grounds (105)
    Bathroom (11)
    Sponsored by:
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    Ask a question
    Questions & Answers
    July 27, 2017|
    AnswerShow all 6 answers
    Response from rockyjoe | Reviewed this property |
    You will probably get a quicker response if you just call the hotel front desk.
    Laura F
    June 2, 2017|
    AnswerShow all 2 answers
    Response from RitzCarltonCleveland | Property representative |
    The hotel is connected via an indoor walkway to the Quicken Loans Arena and Jack Cleveland Casino. Once you enter the "Q", Progressive Field is right across an outdoor plaza from the Quicken Loans Arena.
    May 19, 2017|
    AnswerShow all 3 answers
    Response from RitzCarltonCleveland | Property representative |
    An easy and economical way to the hotel from the airport is indeed the RTA rapid train. This same service has a waterfront line that will take you to the Rock and Roll Hall of Fame + Museum as well as the Great Lakes... More
    Room Tips
    "The views from the top are great!"
    Read review
    "Club Level"
    Read review
    "Rooms above the6th floor have all been remodeled."
    Read review
    "West side view better than east. Probably good to be away from elevators, although it was very quiet at night."
    Read review
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