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The Ritz-Carlton, Cleveland

Overview
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1515 W 3rd St, Cleveland, OH 44113-1403 See on map
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star accommodation
Additional information
Visit hotel website
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About
Description
The epitome of Midwestern hospitality and a luxury downtown Cleveland, Ohio hotel that has received a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; More 206 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in TURN Bar + Kitchen ; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Luxury
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
206
Price range
$358 - $452 (Based on Average Rates for a Standard Room)
Also Known As
The Ritz-Carlton Cleveland Hotel Cleveland
,
Cleveland Ritz Carlton
,
Ritz Cleveland
,
Ritz-Carlton Cleveland
,
The Ritz-Carlton, Cleveland Ohio
Location
United States > Ohio > Cleveland
Nearby
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Reviews & more
854Reviews
259Photos
27Q+A
100Room tips
Traveler rating
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Show reviews that mention
The place is really nice. The lobby has a bar in it and it is high class with great service. Great service was also at the front desk, valet, information and rooms service. The room was just the right size with a nice bed and a huge TV. It was centrally located to many places in
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Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland
Responded 2 weeks ago
Dear _mike_fortunam, Thank you for the great review of your recent stay! We are so proud of our transformation and appreciate your wonderful comments about the modern design and upgraded amenities. We hope to have the opportunity to welcome you back soon! Warm regards, Yael Ron
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Overall it is definitely one of their business properties, not really to a full Ritz service or amenities standard. Pros were a comfortable and clean Ritz-style room. The gym is on site and had lots of options, including a workout studio as well as Peloton bikes and full weight
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Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland
Responded 3 weeks ago
Dear Hatzlacha, Thank you for taking the time to share your experience. We are so glad to hear you enjoyed our newly reimagined guest rooms and Core Fitness Club. We take feedback seriously and will review your comments about the front desk and turndown service with our hotel leaders. We appreciate your review and hope we have the opportunity to welcome you back in the future. Warm regards, Yael Ron
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We stayed on points this past weekend for the Elton John concert at the Q and to celebrate our anniversary. As you'd expect, great valet, check-in experience. They truly do make you feel important. When we returned from the concert and a little casino time, there was a bottle
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Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland
Responded Nov 5, 2018
Dear Waylontdog, Thank you for sharing your review. We are so glad we had the opportunity to welcome you to our reimagined hotel for a memorable Anniversary weekend. We love when our guests celebrate special occasions with us. We appreciate the wonderful comments about our superior service and great downtown location. As the only Forbes Four-Star / AAA Four-Diamond Hotel in Cleveland, we are proud to provide the finest personalized service and luxury facilities to our guests. We hope to welcome you back to Cleveland soon! Warm regards, Yael Ron
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I have been staying at The Ritz Cleveland for over a year now every time I travel to Cleveland. I've stayed here at least a dozen times, if not more, and every time I come there is some improvement or enhancement that has been made. Pedro is the perfect person to welcome you afte
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Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland
Responded Nov 5, 2018
Dear loveditinhawaii, Thank you for the wonderful review! We are thrilled to hear that you have had many memorable experiences at our newly reimagined hotel. More importantly, we appreciate the great comments about the superior service you have experienced. We will proudly celebrate your feedback with Pedro and all our Ladies and Gentlemen. Thank you for your loyalty. We look forward to welcoming you back soon! Warm regards, Yael Ron
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Ive stayed at many Ritz Carltons, and am Platinum Elite with Marriott/SPG and I've gotten better service at much lesser hotels. Im shocked how poor the service is and even after sharing my legitimate issues with the manager, zero effort was made to address them. Not even a resp
Read more
Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland
Responded Oct 29, 2018
Dear Bob K, Thank you for taking the time to provide your feedback.We are so very sorry to hear that you had a poor experience with us and I would like to take this opportunity to apologize on behalf of all our Ladies and Gentlemen at the hotel. Regrettably, we did not meet your expectations, nor did we live up to the high standards of service for which we strive for on a daily basis. We take feedback seriously and are taking measures to ensure that this situation does not reoccur. I would appreciate the opportunity to personally talk with you more about your experience. At your convenience, would you please contact me directly at the hotel? Warm regards, Yael Ron
Read more
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Previous
Is it possible to add the club lounge experience to an existing stay, and if so, how much is the cost?
Yes. You can add club for an additional $100 per night. Well worth the money as you get food and beverage. Alcohol included. The experience on club is unlike any you have experienced at a hotel.
1 vote
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Do you have a courtesy shuttle if I want to shop Legacy village
I can't reply to this question cause I don't know. I advice you to call/contact the hotel and ask.
1 vote
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Is the fitness center done? If so, what is the equipment. If not, what are the options?
You will probably get a quicker response if you just call the hotel front desk.
1 vote
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Can you take inside tunnel to get close to Progressive Field or does it lead ONLY to Quicken Arena?
The hotel is connected via an indoor walkway to the Quicken Loans Arena and Jack Cleveland Casino. Once you enter the "Q", Progressive Field is right across an outdoor plaza from the Quicken Loans Arena.
0 votes
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What is the easiest most economical way to get to your hotel and to the Rock and Roll Museum?
An easy and economical way to the hotel from the airport is indeed the RTA rapid train. This same service has a waterfront line that will take you to the Rock and Roll Hall of Fame + Museum as well as the Great Lakes Science Center and First Energy Stadium. In addition, downtown there are complimentary Nine Twelve trolleys that run Monday through Friday. Please stop by our concierge desk and we will provide you transportation schedules as well as walking maps.
0 votes
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Previous
"Club level, 14th floor, with lake views."
"Outstanding view of the City"
"River views are ideal. You might even see a freighter navigating the bridges and turns of the Cuyahoga."
"A room facing the lake is preferable."
"Higher up floors overlooking the water"
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