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The Ritz-Carlton, Cleveland

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The Ritz-Carlton, Cleveland
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609 Reviews from our TripAdvisor Community

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Showing 602: English reviews
Charlotte, North Carolina
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We've enjoyed this location numerous times for hosting business events & while attending special occasions. While the hotel & Terminal Tower are older, there is a sense of history & character that isn't replicated in newer hotels. Cleveland's improvements to the Public Square area, proximity to the pro sports arenas, Rock Hall, and Waterfront make this location highly desirable. The... More 

Helpful?
1 Thank Gary F
RitzCarltonCleveland, Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear Gary, Thank you so very much for your kind comments. We look forward to welcoming you back and I will be sure and share with our Ladies and Gentlemen. Warm Regards, Yael More 

Brunswick
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay here when we want to enjoy , dinner, go to a game and play at the Casino. It works great to walk indoors to the Cavs game. Best part I can drink and not worry about driving home. The Ritz will give you a deal if you have a players card.

Helpful?
1 Thank 220raunk
RitzCarltonCleveland, Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear 220raunk, Thank you so very much for your comments and for sharing your positive experience. We look forward to welcoming you back soon. Warm regards, Yael More 

Center Point, Texas
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped over in Cleveland to see some doctors at The Cleveland Clinic and stayed at one of our favorite hotels. The Ritz may be a bit tired and in need of a bit of new things but the wonderful staff make it a prize in the hotel world. For many years, we all but lived at a hotel attached... More 

Helpful?
1 Thank EdStory
Joliet, Illinois
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was my first time staying at the Ritz Carlton Cleveland. I liked how the hotel was away from the main attractions... I don't care for much crowds especially at the hotels where I stay at. Chris checked us in... She was very nice and professional and allowed us an early check in. The rooms were so spacious and clean!... More 

Helpful?
Thank laura a
Saint Louis, Missouri
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this property during a cross country trip to upstate New York. After a long 11 hour drive, we arrived at the Ritz Carlton Cleveland. The lobby was under construction but the valet was very clear with directions. he greeted us warmly and took care of the car. Check was very easy and quick and within just a... More 

Helpful?
Thank RAT001
Aurora, Ohio
Level Contributor
410 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We spent a night at the hotel after a Browns/Bears preseason football game. This is a very nice hotel. The rooms are comfortable and the people are friendly. I held back from an excellent rating due to the congestion and confusion taking place due to the remodeling of the front entrance. The narrow, blocked off area by the elevators up... More 

Helpful?
Thank Mikeshy
Dover, Ohio
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I was traveling impromptu on business and decided to indulge on a club level stay, and once again, my expectations were EXCEEDED. Certainly, our Ritz Carlton Cleveland is undergoing some updates;however, there is no way ANY PROPERTY OR STAFF CAN EVER MATCH THE IMPECCABLE SERVICE, MANNERS AND DIAMOND STANDARD THAT THE LADIES AND GENTLEMEN OF THE RITZ CARLTON SO EFFORTLESSLY... More 

Helpful?
Thank Danielle L
Cincinnati, Ohio
Level Contributor
145 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed August 20, 2016

Big plans are afoot for this favorite spot of mine--but it comes at a cost. Having stayed on the 14th floor club level last week, the good news is Matt the doorman is still there, Amy and Alice treat you like family in the club. Try for now to look past the temporary entrance where if there are tour buses... More 

Helpful?
Thank JamesMaxx
Mississauga, Canada
Level Contributor
123 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 19, 2016 via mobile

Staying at the Ritz for the weekend with some friends and their kids. Highly recommend the Club Floor. The food, drinks and service are fantastic. They have a nice big screen in The Club to watch sports and there is always food and drinks available. There are also lots of great restaurants in walking distance as well as all of... More 

Helpful?
Thank Jeff H
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 16, 2016

I travel to Cleveland for work several times a year, and have stayed at nearly every downtown and close-to-downtown property over the last ten years. Cleveland has some lovely hotels, but hands down, the Ritz Carlton is the nicest property, with the finest staff in the area. I stayed for one night in August, 2016. I arrived after dark -... More 

Helpful?
Thank Anniebananie200
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 

Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 W 3rd St, Cleveland, OH 44113-1403
Location: United States > Ohio > Cleveland
Price Range: $359 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
Number of rooms: 205
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz Cleveland
Ritz-Carlton Cleveland
The Ritz-Carlton, Cleveland Ohio
Hotel Style:
#2 Romantic Hotel in Cleveland
#4 Luxury Hotel in Cleveland
#8 Family Hotel in Cleveland
#9 Business Hotel in Cleveland
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