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2/4/2018 2/5/2018
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    The Ritz-Carlton, Cleveland

    1515 W 3rd St, Cleveland, OH 44113-1403
    (216) 623-1300
    Hotel website
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    2/4/2018 2/5/2018
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    Traveler (173)
    Room & Suite (52)
    • Excellent65%
    • Very good22%
    • Average8%
    • Poor2%
    • Terrible3%
    Travelers talk about
    “club level” (77 reviews)
    “muse restaurant” (21 reviews)
    Free Internet
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.5 Star Hotel
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (791)
    Traveler rating
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    1 - 5 of 784 reviews

    Reviewed yesterday

    Have stayed here on numerous occasions. Always feel like a vip. Staff is friendly and efficient, rooms are clean and comfortable, and love the location! Only issue is with the elevator system. Always seems to be an issue with one or more of them and...More

    Thank gregoryhP9236KO
    Reviewed 4 days ago

    We went to have drinks and food in the new bar/restaurant. It was Saturday afternoon about 4 pm and WOW we could not hear each other. They were jack hammering the floor to an adjacent room and it was dreadful. The decor, drinks and appetizers...More

    Thank 220raunk
    Response from RitzCarltonCleveland, Manager at The Ritz-Carlton, ClevelandResponded 3 days ago

    Dear 220raunk, I apologize that your experience was interrupted from the noise as we enhance the 6th floor elevator landing to match the completed hotel redesign. The Saturday noise was an unexpected construction need. On the other hand, we were thrilled to learn that you...More

    Reviewed 1 week ago via mobile

    Customer service from Melina was excellent. Apparently she's a new employee, and is doing a great job. She was personable and polite. Melina inquired about our stay and was nothing but helpful. Thanks Melina!! FYI, don't do the olive snack!More

    1  Thank Maria S
    Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 1 week ago

    Dear Maria S, Thank you for the great review of your recent stay. We appreciate the wonderful feedback on the genuine, warm and anticipatory service Melina provided you. We have proudly celebrated this recognition with the hotel team. We hope to welcome you back soon!...More

    Reviewed 2 weeks ago via mobile

    This was one of my favorite Ritz Carlton to stay in. The hotel itself was nice and you can tell they really care about their customers. Will made sure my stay was comfortable and answered any question I had about Cleveland. He even recommended me...More

    1  Thank Christopher G
    Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 1 week ago

    Dear Christopher G, Thank you for the 10-star review! I am happy that your stay was comfortable and The Ritz-Carlton, Cleveland is among your favorite hotels. All or ladies and gentlemen are prepared to be "personal concierges" and I am glad we were able to...More

    Reviewed 2 weeks ago

    The Browns may be a joke, but the Ritz Carlton Cleveland is the real deal! The remodeling that the property has undergone was well worth the wait. The rooms are reminiscent of the SF property. Clean lines, updated luxury. This is not your grandfather's Ritz...More

    1  Thank Amy M
    Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, ClevelandResponded 1 week ago

    Dear Amy M, Thank you for being such an amazing brand loyalist! Your feedback on your recent experience has made our entire team to include Chef, Michelle and Murphy proud that we were able to provide you a memorable experience. We also appreciate and agree...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • $356 - $475 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Cleveland
    • #5 Luxury Hotel in Cleveland
    • #6 Family Hotel in Cleveland
    • #9 Business Hotel in Cleveland
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 206
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Orbitz, getaroom.com, Priceline, Cancelon and HotelQuickly so you can book your The Ritz-Carlton, Cleveland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • The Ritz-Carlton Cleveland Hotel Cleveland ,
    • Cleveland Ritz Carlton ,
    • Ritz Cleveland ,
    • Ritz-Carlton Cleveland ,
    • The Ritz-Carlton, Cleveland Ohio
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    Traveler (173)
    Room & Suite (52)
    Dining (12)
    Pool & Beach (4)
    Hotel & Grounds (114)
    Bathroom (11)
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    Ask a question
    Questions & Answers
    July 27, 2017|
    AnswerShow all 6 answers
    Response from rockyjoe | Reviewed this property |
    You will probably get a quicker response if you just call the hotel front desk.
    Laura F
    June 2, 2017|
    AnswerShow all 2 answers
    Response from RitzCarltonCleveland | Property representative |
    The hotel is connected via an indoor walkway to the Quicken Loans Arena and Jack Cleveland Casino. Once you enter the "Q", Progressive Field is right across an outdoor plaza from the Quicken Loans Arena.
    May 19, 2017|
    AnswerShow all 3 answers
    Response from RitzCarltonCleveland | Property representative |
    An easy and economical way to the hotel from the airport is indeed the RTA rapid train. This same service has a waterfront line that will take you to the Rock and Roll Hall of Fame + Museum as well as the Great Lakes... More
    Room Tips
    "Any that are remodeled."
    Read review
    "We were on the 12th floor and it was super quiet."
    Read review
    "Book the club access rooms."
    Read review
    "Room with a view of Lake Erie."
    Read review
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