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The Ritz-Carlton, Cleveland

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The Ritz-Carlton, Cleveland
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597 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Loved every minute of our stayed. Very friendly staff. Stayed on the concierge level and really enjoyed the food and treats. The hotel is very close to the casino, Progressive Field, and lots of good restaurants. Hotel opens into the shopping center.

Thank Ginger P
New Jersey
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with a few girlfriends for a weekend away. We were treated like royalty. Anything and everything we expected was met and surpassed. The place is a beautiful and centrally located. It's also connected to a mall and further through the mall you can find the casino. So, on those cold, winter days, you don't even need a coat!... More 

Thank maepetrson
St Paul, MN
Level Contributor
110 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the RC for one night recently. We had reserved an executive suite, with one king bedroom, a pull-out sofa, and a second half bathroom. When we got into the suite, we noticed that the bedroom itself was quite stuffy - and the living room was quite chilly because the a/c vent blew directly onto the sofa. When... More 

Thank Spacrawler
London, United Kingdom
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall a good hotel with an interior that gives the impression of being classical by its talk ceilings and the like, but really isn't. Ritz-Carlton Cleveland is beautiful nonetheless, centrally located downtown within Tower City Centre, in proximity to The Warehouse District, Cleveland Browns Stadium, and the CBD. House cleaning is less than ideal with dust/dirty in corners of bathroom... More 

Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Ritz-Carlton - Cleveland certainly is quite a special place. It is clear that its staff make it shine in every single level. We spent our second year anniversary there and it has been the best decision that we could have make. Each staff member made us feel like we were a special guest and do have to say that... More 

1 Thank Boris E
Alexandria, Virginia
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 24, 2016

Had a weekend with the family and arranged a family birthday party. The room was fantastic, with great views of the Cuyahoga and the West Side, and my daughter loved watching the ore boats go up and down the river, not to mention the kayakers and pleasure boaters. The staff went out of their way to make sure we had... More 

1 Thank Christopher P
Level Contributor
219 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
5 of 5 stars Reviewed June 19, 2016

We try to stay here as much as we can when we visit downtown. They have a great staff and the hotel is close to everything. A great place to stay if you want a great hotel with amazing staff.Try one of the corner rooms. My only complaint is the wi-fi is very expensive. Not sure why this is, almost... More 

1 Thank xcapeohio
Delaware, Ohio
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 19, 2016 via mobile

Definitely a place of class and opulence. Beautifully decorated. Awesome beds. Loved the mini bar. Our room had a great river view. Sad we only stayed one night... Tons of sporting events and shopping within a five minute walk. The valets went above and beyond! Didn't give five stars as some of the fixtures need refreshing, looked a little dated.... More 

1 Thank LouMel34
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 16, 2016

This hotel was built in the late 1980s, and the rooms have not seen significant updates since. It's clean and well-kept, but it's not really what a lot of people might expect from a Ritz anymore. What you can expect is great service, quiet and well-kept rooms and a solid on-site restaurant. I think a renovation is coming, but until... More 

1 Thank Veblen
Cincinnati, Ohio
Level Contributor
57 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
2 of 5 stars Reviewed June 15, 2016

My son and I stayed at the Ritz for one night during the NBA Finals last week. I wanted a nice hotel downtown within walking distance of Quicken Loans Arena. We have stayed at many Ritz properties throughout the world. The Ritz is a 5 to 10 minute walk from the Arena. The Ritz, taking full advantage of the hotel... More 

1 Thank John I
Management response:

Dear John I, Thank you for providing us your valuable feedback. We look forward to welcoming you back. Warm Regards, Michelle Thomas More 

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Management photos: Courtesy of the property manager

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Room/Suite (6)
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  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 

Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 W 3rd St, Cleveland, OH 44113-1403
Location: United States > Ohio > Cleveland
Price Range: $367 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
Number of rooms: 205
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz-Carlton Cleveland
Ritz Cleveland
The Ritz-Carlton, Cleveland Ohio
Hotel Style:
#2 Romantic Hotel in Cleveland
#3 Luxury Hotel in Cleveland
#8 Family Hotel in Cleveland
#9 Business Hotel in Cleveland
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