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Renaissance Cleveland Hotel

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1,051 Reviews from our TripAdvisor Community

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Showing 1,042: English reviews
Findlay, Ohio
Reviewed yesterday NEW

While the hotel is in a great location, we were greatly disappointed when our family had booked 2 rooms for 8 adults and were told that rooms types were not guaranteed. So we were given 2 rooms with a king bed each and a roll away bed in each...made for interesting sleeping arrangements. We felt we should have been compensated...

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Helpful?
Thank fleegle2017
Nashville, Tennessee
Reviewed 2 days ago NEW

This was a very nice property with comfortable rooms and a beautiful lobby. The restaurant was also very good and the bar was great. The staff is superb and the location could not be any better right night to Town Center and the casino. Highly recommended!

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Thank John M
Nashville, Tennessee
Reviewed 6 days ago NEWvia mobile

Stayed for about 5 nights for a business convention. Clean hotel, friendly staff. The lobby is very pretty. Close to the airport, the convention center and plenty of restaurants within walking distance.

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Thank ILoveLucy1952
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Valued Guest, Glad to hear you enjoyed our beautiful lobby and friendly staff. With easy access to and from Cleveland Hopkins International Airport and our new Convention Center of Cleveland, we are great choice for convention attendess. We look forward to seeing you on your next trip to CLE! All the best, Chad

Rochester, MI
Reviewed 6 days ago NEW

We came to Cleveland for the weekend for a business trip. Although we planned on staying at this particular hotel for one night, we ended up canceling the other reservation and doing 2 nights here instead. It is conveniently located within walking distance to the Warehouse district, great restaurants, bars and entertainment. We walked everywhere! The front desk staff was...

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Thank karenl0323
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Karen, Thank you for the great review. Glad to hear you enjoyed Downtown Cleveland; as you mentioned it is a very walkable and convenient City Center with many great areas. The Warehouse District is just steps away out our front door with great dining and shopping options. The Renaissance Cleveland Downtown strives to be the cleanest and friendliest hotel...

Masontown, Pennsylvania
Reviewed 1 week ago via mobile

This hotel is old but had a charm about it! We went for an overnight to visit the Rock n Roll Hall of Fame and the Christmas Story house. It was comfortable enough but we could only get a queen bed when checking in and no way of reserving a king ahead of time. The shops located adjacent to the...

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Thank SusanS1204
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Susan, So glad you enjoyed the opulent charm of our Renaissance Cleveland Hotel along with some great dessert and breakfast in our F&B outlets. Our convenient location to the Rock n Roll Hall of Fame, Christmas Story House and Jack Casino make for a great getaway in Downtown CLE! Thank you for choosing us and hope to see you...

Akron, Ohio
Reviewed 1 week ago

We recently spent nine days at the Cleveland Renaissance Hotel. We chose this hotel so we could take advantage of the great location. We had easy access to Tower City, the casino, Fourth Street and the Warehouse District. From the moment we were greeted at the door by Gregory we were treated like royalty. We enjoyed breakfast each morning at...

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Thank JRP1984
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear JRP, Thank you for the five star review! Glad to hear you enjoyed our superior location to all Downtown Cleveland has to offer. Most importantly though thank you for recognizing our associates Genuine Care...Greg, Alba, Cookie, Janice, Tonda, Kim, Tony, John, Maurice and David are all outstanding team members that we are blessed to have in our Renaissance CLE...

NC
Reviewed 2 weeks ago

Very quick trip to Cleveland to see the Cavs play. Great rate for the hotel day after Thanksgiving. This is an old stately hotel in a prime location. It is next to Tower City and is in easy walking distance to baseball and basketball arenas. It was cold this day--and it was a quick trip--but that prime location helped make...

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Thank freyosol
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Frey, Glad to hear you were able to make the trip to Downtown Cleveland to see your World Champion CAVS. Thank you for mentioning the hotels superior location to the Q and Jack Casino. You don't even have to walk outside, both venues are connected via walkways from the hotel. Thank you for mentioning our friendly staff and beautiful...

norwalk
Reviewed 2 weeks ago

It was 20 degrees outside the day we were in Cleveland but we never had to wear our coats because the hotel, casino, Tower City, and the Q are all connected with inside walkways. The hotel staff, and that includes housekeeping and parking attendants, were very friendly. Our room was clean and comfortable. The Club Room setting relaxing and food...

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Helpful?
Thank becky l
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Becky, Thank you for the kind words with regards to our staff. We strive to be the cleanest and friendless hotel in all of Cleveland. The convenience of being able to walk inside to the Q for a CAVS game is always an incredible amenity when staying at the Renaissance Cleveland Hotel. Thank you for choosing us and we...

Reviewed 2 weeks ago

My wife and I loved the entire stay. We never left the square. The hotel, parking, food service, casino, shopping, food court and movie theatre is all there. Our room was clean, bathroom bright and the entire experience was wonderful!!!!!!!!!!

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Thank Scrutchings
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Scrutching, Thank you for the wonderful review! We strive to be the cleanliest and friendliest hotel in all of Cleveland. Our superior location to Downtown Cleveland's City Center is always a convenient and seamless experience for our loyal guests. Look forward to welcoming you back in the near future! All the best, Chad

Ohio
Reviewed 2 weeks ago

I was really "Impressed" with this Hotel! Confidently located to Jack's Casino, Tower City and Q Arena, Jacob's Field and Public Square. We had a double full size beds and our room was so very spacious. The beds were very comfortable. The lobby is very Beautiful! I can't wait to go back!!

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Helpful?
Thank Judy W
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Judy, Thank you for the great review. Glad to hear you enjoyed our beautiful lobby along with our spacious rooms and comfortable beds. Our superior location to all Downtown Cleveland has to offer is always a hit with our loyal guests. Thank you for choosing us and we look forward to seeing you on your next trip to Downtown...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Sans Souci
Sans Souci
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
This sophisticated downtown Cleveland hotel is located on Public Square and is connected to Tower City Center's exclusive boutiques, restaurants and cinema. Within walking distance to Progressive Field, Quicken Loans Arena and the Rock & Roll Hall of Fame, the Renaissance's luxury hotel features vaulted ceilings, high arched windows and a beautiful marble fountain. A city landmark, the iconic Renaissance Cleveland Hotel was built in 1918 and its architecture reflects Cleveland's unique style and rich history. Plush, spacious, newly renovated rooms with well-appointed and upscale amenities await guests at this luxury hotel. Experience Sans Souci, serving guests award-winning cuisine for breakfast, lunch and dinner. Perfect for conventions and wedding receptions, the Renaissance Cleveland Hotel offers an abundance of elegant event space and a magnificent Grand Ballroom. Discover Cleveland's landmark social and business address at the Renaissance Cleveland Hotel. ... more   less 

Additional Information about Renaissance Cleveland Hotel

Address: 24 Public Square, Cleveland, OH 44113
Location: United States > Ohio > Cleveland
Price Range: $157 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Cleveland Hotel 4*
Number of rooms: 491
Reservation Options:
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Also Known As:
Cleveland Renaissance
Renaissance Cleveland Hotel Ohio
Hotel Style:
#7 Luxury Hotel in Cleveland
#16 Business Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Cleveland Hotel staff and other travelers.
13 questions
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Holmesville, Ohio
9 months ago
Manchester, United Kingdom

See all questions (13)

Questions? Get answers from Renaissance Cleveland Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You must stay there...... Downtown and everything else you would want.”
 of 5 bubbles Scrutchings, 2 weeks ago | Read review
“Rooms facing Public Square are supposed to be best, but not available when I arrived.”
 of 5 bubbles eileenm452, 3 weeks ago | Read review
“Farther from the elevator is probably better,”
 of 5 bubbles DJ-USA, Nov 16, 2016 | Read review
“The front desk were happy to help me find a room that was right for me. (high and quiet)”
 of 5 bubbles Check_Please123, Oct 14, 2016 | Read review
“Ask for a city view room”
 of 5 bubbles JillV147, Oct 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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