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Room & Suite (113)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 10/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Cleveland Hotel
Updated 10/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#29 of 40 hotels in Cleveland
Location
Cleanliness
Service
Value
This sophisticated downtown Cleveland hotel is located on Public Square and is connected to Tower City Center's exclusive boutiques, restaurants and cinema. Within walking distance to Progressive Field, Rocket Mortgage FieldHouse and the Rock & Roll Hall of Fame, the Renaissance's luxury hotel features vaulted ceilings, high arched windows and a beautiful marble fountain. A city landmark, the iconic Renaissance Cleveland Hotel was built in 1918 and its architecture reflects Cleveland's unique style and rich history. Plush, spacious, updated rooms with well-appointed and upscale amenities await guests at this luxury hotel. Experience Sans Souci, serving guests award-winning cuisine for breakfast and lunch. Perfect for conventions and wedding receptions, the Renaissance Cleveland Hotel offers an abundance of elegant event space and a magnificent Grand Ballroom. Discover Cleveland's landmark social and business address at the Renaissance Cleveland Hotel.
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Full view
Property amenities
Paid private parking on-site
Wifi
Indoor pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking garage
Paid wifi
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Location
Full view
100Great for walkers
Grade: 100 out of 100
128Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
Contact
24 Public Sq, Cleveland, OH 44113-2213
Getting there
Rental CarsSee rental cars from $26/day
1,456Reviews22Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
+1
I was staying at the renaissance hotel in Cleveland. I chose this hotel because it carried a 4 star rating even though I was receiving it at a discounted price. Hotel towels are never the cleanest but man. I was surprised that someone actually took the time to fold a bloody face towel and neatly place it on the sink. When I addressed the front desk clerk who stated that he was the manager, he acted as if it wasn't an issue. He said I could have just called down for new towels 🤔. I asked if I could get an upgraded room or a free breakfast for my inconvenience due to the fact that it was supposed to be a 4 star rating. He eventually said he would offer the breakfast and it would be on my room key. He said I could call down in the morning and tell the clerk my order. I then asked to receive a pack n play for my 6 month old daughter, he said it would be right up. After not receiving the item for over 6 or 7 hours I called down to the front desk and asked for one again. I finally received it about 11 p.m. and I had to assemble it myself and when I did it was dusty and dirty, also they didn't even bring her any blankets or sheets to lay on. I called this morning to let the front door clerk know and to order breakfast and he didn't really want to accommodate me but he did offer the free breakfast that turned out not to be on my room key anyway 😡. I just feel like I'm no longer letting these big businesses get away with treating us like our money or our voices don't mean anything. They have to be held accountable. I am not allowing them to mistreat me. Please explain whether you agree with me or the hotel…
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Date of stay: January 2021Trip type: Traveled with family
Helpful
Where to start. Well the entire hotel smelled like weed. In the halls, in our room, in the elevator. I asked about it and they said they had police and security patrolling to stop people from smoking in the hotel. In our first room which faced the town square on the 9th floor, some of the lamps didn’t work, the towels had stains and while the view was fine there was a constant loud beeping coming from the cross walk in the public square. It literally never stopped and really disrupted our sleep. We changed rooms easily, thankfully, to a room that faced the atrium and was much quieter. Same weed stench, same dirty towels, just overall run down and gross. Also in the next room there was no way to charge your phone next to the bed. And finally, there was BLOOD on the blanket. I requested a fresh clean one that never came. I slept with the sheet only. I would never go back.…
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Date of stay: January 2021Trip type: Traveled on business
Location
Cleanliness
Service
Room Tip: rooms facing the town square are loud due to the crosswalk beeping 24-7
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Helpful
Response from Frank McGee, General Manager at Renaissance Cleveland Hotel
Responded 1 week ago
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
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+1
The winter lights pictures were taken from room 724. Jack Casino is the former Higbees Department store from the movie Christmas Story. Awesome historic hotel on Public Square in downtown Cleveland, Ohio. One complaint, they need to add free internet. Because I am a native of the Cleveland area and realize that this hotel is important to Cleveland I do not want to give a bad review based on the lack of free internet. The holiday decorations were impressive.
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Date of stay: January 2021Trip type: Traveled solo
Helpful
My workplace books my stays. 1 December the heater did not work. Room about 52F. Got upgraded to a suite which could be warmed to 68F in one corner while the bathroom was in the high 40's or lower 50's. Everyone can have one bad day. On 14 December a group of about 25 homeless people had moved into the lower lobby to stay warm. One young lady was working behind a shield and was clearly unable to take on the crowd. Non guests can't access the rooms, but not that they would want to because the decrepit old building LOST ALL WATER PRESSURE; no toilets, no showers, constructive eviction. The homeless people left, probably to find a better building. I write few 1 star reviews, but this place shouldn't exist.
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Date of stay: December 2020Trip type: Traveled on business
Cleanliness
Service
Helpful
Response from Frank McGee, General Manager at Renaissance Cleveland Hotel
Responded 4 weeks ago
I am sorry to hear of the issue you experienced during your stay. Providing a safe and clean environment for our guests is our number one priority. I am sorry that you felt that the room was not up to your expected standard. We are looking forward to a large hotel refresh/renovation in the coming year. We look forward to having you back as a guest to experience our new look.
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Because of Covid, access from the parking structure was difficult and there is very little space to pull up in front of the hotel to drop off bags. The beds were comfy and we did like the fact that you had easy control of heating and cooling. The rooms were a bit small. Fortunately the rooms were quiet and we got a good night's sleep. The staff was helpful offering good suggestions for dining near the hotel. The were very good about ordering breakfast and pick up at the front desk.(due to Covid). This is a a good location if you need to be in the center of downtown.
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Date of stay: September 2020
Location
Service
Room Tip: Comfy beds and quiet rooms
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Helpful
Response from Frank McGee, General Manager at Renaissance Cleveland Hotel
Responded Sep 26, 2020
Dear thomashH860PG, Thank you for your review. I appreciate your kind words regarding the our Ambassadors. I am happy that you were able to get a good night's sleep while you were here. We look forward to seeing you again soon.
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PRICE RANGE
$101 - $313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cleveland renaissance
LOCATION
United StatesOhioClevelandTower City District
NUMBER OF ROOMS
491
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Claim Your Listing Frequently Asked Questions about Renaissance Cleveland Hotel
Which popular attractions are close to Renaissance Cleveland Hotel?
Nearby attractions include Quicken Loans Arena (0.3 miles), Soldiers' and Sailors' Monument (0.08 miles), and Old Stone Church (0.08 miles).
What are some of the property amenities at Renaissance Cleveland Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Renaissance Cleveland Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Cleveland Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Renaissance Cleveland Hotel?
Conveniently located restaurants include Blue Point Grille, Lola Bistro & Wine Bar, and Taza A Lebanese Grill.
Are there opportunities to exercise at Renaissance Cleveland Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Renaissance Cleveland Hotel located near the city center?
Yes, it is 0.04 miles away from the center of Cleveland.
Are any cleaning services offered at Renaissance Cleveland Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Cleveland Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Renaissance Cleveland Hotel?
Many travelers enjoy visiting USS Cod Submarine Memorial (0.7 miles), Heinen's Downtown (0.5 miles), and West Side Market (1.1 miles).
Is Renaissance Cleveland Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.