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      Renaissance Cleveland Hotel

      1,170 Reviews
      #19 of 38 Hotels in Cleveland
      24 Public Sq, Cleveland, OH 44113-2213
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      All photos (350)
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      Traveler (297)
      Room & Suite (110)
      Pool & Beach (17)
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      Overview
      4.0
      1,170 reviews
      • Excellent31%
      • Very good37%
      • Average19%
      • Poor9%
      • Terrible4%
      Travelers talk about
      “public square” (116 reviews)
      “sans souci” (46 reviews)
      “tower city” (90 reviews)
      Free Wifi
      Parking
      Breakfast Available
      Pool
      Non-Smoking Hotel
      Restaurant
      Room Service
      Suites
      Bar/Lounge
      Fitness center
      Concierge
      Wheelchair access
      Business Center
      Dry Cleaning
      Housekeeping
      4.0 Star Hotel
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      Rooms
      Oct 8Oct 9
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (1,170)
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      1 - 5 of 1,157 reviews

      Reviewed 1 week ago via mobile
      Beautiful

      A beautiful hotel in a great location to visit downtown Cleveland. Super close to be able to go to the Indians game. Everyone super friendly and welcoming. Would recommend enjoying the bar area for their complimentary drink of the day.

      Thank Shelley M
      Reviewed 1 week ago via mobile
      Overall disappointing

      I liked a lot of things about this hotel. The lobby is gorgeous, staff are friendly, and the location in the midst of downtown, with a shopping mall and subway stop next door, are great. Space for our business meetings was fine though the banquet...More

      Thank Bearwife
      Response from Frank M, General Manager at Renaissance Cleveland HotelResponded 1 week ago

      Dear Bearwife, Thank you for your comments. I am truly sorry that your stay did not meet your expectations. I can understand how frustrating it must have been not to have heat in your room. As a nearly 100 year old property we do face...More

      Reviewed 1 week ago
      Great Hotel for downtown

      We stayed here for 3 days and 2 nights, it was very comfortable and the staff was very friendly. Parking was on the high side, $32 for valet parking. But besides that it was perfect. Short walk to Hall of Fame, fine dining, and the...More

      Thank Jsulliva88
      Reviewed 1 week ago
      Great location and nice lobby bar, but a bit dated...

      We stayed 3 nights for a Browns game mid September. The service on check in and in the bar was good, but room service and valet left a lot to be asked for. Brandi was great though. The hotel had no heat - we had...More

      1  Thank K-C1962-10
      Response from Frank M, General Manager at Renaissance Cleveland HotelResponded 1 week ago

      Hello K-C1962-10! Thank you for taking the time to review our hotel. Listening to our guests is the only way we can improve and are very grateful for this. Our hotel celebrates its 100 year anniversary next year and with that comes some quirks. I...More

      Reviewed 1 week ago
      OK Downtown hotel.

      Stayed at the Renaissance while in town for a wedding. I think the rate is a little high for what you get but certainly on par for a downtown "fancy" hotel. Beautiful lobby and entrance, I believe this building has been a hotel in one...More

      Thank Meshgearfox86
      Response from Frank M, General Manager at Renaissance Cleveland HotelResponded 1 week ago

      Thank you for the review Meshgearfox86! Our hotel prides itself on delivering excellent customer service and there is no excuse for what happened during the unloading process. We are very sorry that this and that it left a lasting impression on your stay. With the...More

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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Fitness Center with Gym / Workout Room
      • Bar/Lounge
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Business Center with Internet Access
      • Meeting Rooms
      • Dry Cleaning
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Breakfast Available
      • Things to do
      • Pool
      • Restaurant
      • Fitness Center with Gym / Workout Room
      • Bar/Lounge
      • Heated pool
      • Indoor pool
      Details
      • Price range
      • $177 - $386 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #9 Luxury Hotel in Cleveland
      • #16 Business Hotel in Cleveland
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 491
      • Reservation Options
      • TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hotels.com, Marriott, Priceline, Orbitz, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Renaissance Cleveland Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
      • Location
      • United States >
      • Ohio >
      • Cleveland
      • Also Known As
      • Cleveland Renaissance ,
      • Renaissance Cleveland Hotel Ohio
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      All photos (350)
      Full view
      Traveler (297)
      Room & Suite (110)
      Pool & Beach (17)
      Dining (15)
      Hotel & Grounds (177)
      Bathroom (18)
      Business Center & Event Rooms (13)
      Nearby
      Sponsored by:
      Nearby HotelsSee all 38 hotels in Cleveland
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      Ask a question
      Questions & Answers
      See all 16 questions
      Vina C
      March 3, 2017|
      AnswerShow all 2 answers
      Response from jb s | Reviewed this property |
      I do not know. I did not request one but I would ask management. They seemed to have everything else.
      0
      Votes
      psfaranda
      February 14, 2017|
      AnswerShow all 6 answers
      Response from BuddyDumeyer | Reviewed this property |
      The huge ornate ballroom/ bar area has wonderful views of the surrounding plaza. It was very cold when we visited. I believe there is outdoor seating areas. The pool I visited was inside. Safe Travels.
      0
      Votes
      psfaranda
      February 14, 2017|
      AnswerShow all 3 answers
      Response from Chad C | Property representative |
      Our Pool is indoor with a nice courtyard setting with seating. All the best, Chad
      0
      Votes
      Room Tips
      "Our room overlooked the inside atrium."
      Read review
      "Update rooms"
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      "Marriott rewards members get free wifi, nice views if you request a higher floor"
      Read review
      "Talk to the check-in desk if you have any special requests."
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