The Hyatt Cleveland Arcade is an excellent hotel from the historic architecture and the modern room amenities. The on site restaurant was excellent with delicious food and great covid awareness. The surrounding area has plenty to do all safely walkable from the hotel.
Location is great, access to everything within walking distance. The hotel was clean, comfortable. Easy to get in and out and the valet service was worth the extra money. 2 of the 3 restaurants were open, the 3td was only closed because of covid.
This hotel was beautiful but most of all the staff was amazing not only do the meet you with kindness they were very accommodating and are there to answer any questions you have. If I were to ever come back to Cleveland I would stay here again.
I must say even though I was a little hesitant about staying at the arcade, I'm MORE than happy I did. Ron, Shannon, and everyone at the Regency. Anybody that is going to Cleveland should stay there. Room service is nice and accommodating.
We overall love staying here each time we drive up from Cincinnati. Overall the room was nice not much of a city view and the water pressure in the shower wasn't great. The drain in the shower wouldn't drain fast.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing