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Hyatt Regency Cleveland at The Arcade

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Hyatt Regency Cleveland at The Arcade
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1,106 Reviews from our TripAdvisor Community

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Showing 1,079: English reviews
Rochester, New York
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Cool hotel in the heart of Cleveland. Unique in that it is in an arcade built in 1890. I found the service quite reasonable. The room was clean, and well maintained. Located near many restaurants, and a short walk to all I wanted to see, and do.

Helpful?
Thank HMartin197
Girard, Ohio
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We booked the Hyatt on the recommendation of our daughter. It is in an old historical arcade building. Our room was large and the bed comfortable. Our view of 4th Street was excellent. The girl at the desk was especially accommodating because it was our anniversary. With that said, the layout of the hotel is a bit strange. The "lobby"... More 

Helpful?
Thank cindyc1117
New York, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Dont be full by location. The rooms are very dirty and the bathroom was not clean. Every thing in the room was coverd with dust. I did not expect that for a downtown hotel with 4 stars. I was so dissapointed because I had some experience with other Hayatt hotels.

Helpful?
Thank Alensajo2006
Buffalo, New York
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I'd been to Cleveland several times before, and had always wanted to stay in one of the rooms overlooking the Arcade. So, when my wife and I came to town for a show, that's exactly what we did. We booked their Explore Package with an Arcade King room, which came with two tickets to the Rock & Roll Hall of... More 

Helpful?
Thank Scott M
Oakland, California
1 of 5 stars Reviewed 1 week ago

July 2016 just before RNC in Ohio. I came in late due to 4hr layover, exhausted. Went to the desk to checkin for a 3 night stay. Receptionist was OK, not the greatest. Alright, service from this rep was neither here nor there. Anyway, I got an upgrade to room suite, room 217. In hindsight, I wonder why did she... More 

Helpful?
Thank pgano1
Houston, Texas
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel in a historic building. It is walking distance to 4th Ave where all of the fun restaurants and bars are located. The rooms are nice and well appointed, but can be a little noisy. The space is beautiful. I love that the iron work and the arched glass ceiling.

Helpful?
1 Thank kwilk67
Brunswick, United States
1 review
5 of 5 stars Reviewed 1 week ago

My boyfriend and I visited Cleveland for a show at Playhouse Square. We decided to make a full night of it and decided to get a room, so that we could walk to/from Playhouse, while also enjoying the city life before/after the show. We stayed the weekend before the RNC, and while we were concerned, the staff was beyond calming,... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Megan F
Northborough, Massachusetts
Level Contributor
230 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here last year also attending a convention near by. The hotel which was "good" last time has significantly improved. I stayed in one of the arcade rooms and it was well appointed and plenty of outlets available. As was the case the last time the public area of the hotel are fantastic especially if you enjoy a renovated... More 

Helpful?
Thank Miusa
Cincinnati, Ohio
Level Contributor
96 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed over a July weekend. Although the hotel did not bother to inform us until the day before we checked in, there were wedding receptions in the Arcade all 3 nights we were there. This means that the Arcade is blocked off so that you have to go up 2 floors on one end and down a floor at... More 

Helpful?
Thank F00lishTraveler
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of downtown in an elegant National Historic Landmark Building, the Hyatt Regency Cleveland at The Arcade. A total of 293 guest rooms including 4 suites. 14,000 square feet of divisible meeting space including 4 executive boardrooms, 5 banquet rooms, and 4800 square feet of prefunction space. 1890, a contemporary restaruant and lounge, seats 210 open for breakfast, lunch and dinner. Fully equipped Fitness Center. The Hyatt Regency Cleveland is within walking distance of the Cleveland Convention Center, Progressive Field, Browns Stadium, Quicken Loans Arena, Rock and Roll Hall of Fame, East 4th Street entertainment district, Cleveland Clinic, The Warehouse District and Theater District. ... more   less 

Additional Information about Hyatt Regency Cleveland at The Arcade

Address: 420 Superior Ave E, Cleveland, OH 44114-1208
Location: United States > Ohio > Cleveland
Price Range: $160 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Cleveland at The Arcade 4*
Number of rooms: 293
Reservation Options:
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Also Known As:
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Ohio
Hotel Style:
#3 Green Hotel in Cleveland
#5 Luxury Hotel in Cleveland
#15 Family Hotel in Cleveland
#16 Romantic Hotel in Cleveland
#19 Business Hotel in Cleveland
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