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Cleveland Airport Hotel

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Cleveland Airport Hotel
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201 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I booked this hotel via Hotwire (maybe it's time to step away from Hotwire) for my daughter's road trip back to college. It was rated a 3 star hotel. She arrived late and went straight to bed. I just got off the phone with her this morning only to find out she had to walk through construction (not around) to... More 

Helpful?
Thank Craig Y
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

An old hotel that needs work. I stayed in a newly renovated room. The room was clean and new but it did not have a closet which is a new one. Noticed bugs in the room. I would wait until it is completely done. The hotel looks a bit of a war zone and the old parts are a bit... More 

Helpful?
Thank John M
FPCA_Manager, Manager at Cleveland Airport Hotel, responded to this review

Dear John M, Thank you for your review. We are excited about our renovation that will be complete this fall of 2016, brand new fitness facility, refurbished in-door heated pool, signature Four Points by Sheraton Best Brews restaurant and bar! We hope you will stop by again when you are in this area on business or leisure. More 

copley OH
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The location was good for me as I was meeting a friend from out of town. However, knowing the hotel is under construction does not come close to describing the condition. It looks like an abandoned building with no signage, so that was a bit of a "shocker". I had a king room which was average size. It was very... More 

Helpful?
Thank mmhernandez511
FPCA_Manager, Manager at Cleveland Airport Hotel, responded to this review

Dear mmhernandez511, Thank you for taking time to review your recent stay at Cleveland Airport Hotel, soon to be Four Points by Sheraton Cleveland Airport. We are working hard to make sure our guests are aware of ongoing work at the property. Glad to hear you found the room to be clean and comfortable, that is our goal every day.... More 

Yogyakarta, Indonesia
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 5, 2016 via mobile

I stayed at this hotel for a night to watch a baseball game with friend of mine from my country. The hotel is good and has great facility. The staff and the receptionist is very professional and friendly. The bed room is large with a good view.

Helpful?
Thank ERIK F
Ripley, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 18, 2016

The hotel and restaurant were fine. However, we did not receive the wake up call we requested, the shuttle driver and late (with no apologizes) and he just dropped us off at a different location at the airport (because of construction) and did not offer any directions as to which way to go. Too bad, we've stayed there allot -... More 

Helpful?
1 Thank 111deborah
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 6, 2016

We've stayed here a few times because of the park n fly convenience. The rooms are a little tired, but it's only a nights stay. A little expensive, but our car is pretty safe there & shuttle is more convenient than having your vehicle in the airport lot. Not good views from rooms, which would be nice. Overall, it's only... More 

Helpful?
Thank Heidi Z
IHGService, Guest Relations Manager at Cleveland Airport Hotel, responded to this review

Dear Heidi Z, Thank you for submitting your review of our hotel. I am pleased to note that you liked the shuttle service and secure parking area. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It is regrettable that you found the rooms a little tired.... More 

Mumbai (Bombay), India
Level Contributor
235 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed November 26, 2015

The hotel is centrally located and is an excellent place to rewind. The rooms are spacious and cozy and the reception is very courteous. The breakfast was not having that much variety but enough to satisfy the morning hunger.

Helpful?
Thank tsk0101
New Palestine, Indiana
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed November 14, 2015 via mobile

Ok staff, room was dirty and in poor condition. Older hotel that needs to be remodeled or gutted. Restaurant was disappointing & expensive but service was great. Phone was beaten up, ceiling was peeling, floor had paint splatter, tub was mildewed, light switch was too disgusting to touch, exhaust grille in bathroom was nasty.

Helpful?
4 Thank IndyTravelerX
IHGCare, Guest Relations Manager at Cleveland Airport Hotel, responded to this review

Dear IndyTravelerX, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry our hotel fell below your expectations because of the poor room cleanliness and quality of food at the restaurant. Please accept my... More 

Gurgaon, India
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed November 4, 2015 via mobile

Extremely dated property, stained carpets, stained ceiling, 1960's air conditioner - too loud. Only good things - clean linen & free large parking. Since we were there only during the night, it didn't matter. Otherwise not a place for a break/holiday/leisure stay.

Helpful?
Thank NitinAJ
IHGCare, Guest Relations Manager at Cleveland Airport Hotel, responded to this review

Dear NitinAJ, Thank you for taking the time to write a review of our hotel. Allow me apologize for any inconvenience you may have experienced during your past stay, particularly with our air conditioning system. I would love the opportunity to regain your faith in us so I have sent you a private message to obtain additional information. I look... More 

New Albany, Indiana
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 30, 2015 via mobile

Hotel was in the middle of nothing. Air conditioner did not work and the man at the front desk was rude. I asked for a late check out and the hotel maid kept knocking on the door and it was 8:00 am. Really! Check out is not even until 11:00 and I asked for 12:00 due to checking in at... More 

Helpful?
1 Thank carie_lynn1
IHGCare, Guest Relations Manager at Cleveland Airport Hotel, responded to this review

Dear carie_lynn1, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this occasion. We would like to apologize for the inconvenience caused by our air-conditioning system and for... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Cleveland Airport Hotel with newly renovated all of it's 147 sleeping rooms! We are excited that the hotel will soon to be the Four Points by Sheraton Cleveland Airport, coming fall 2016. Please note during this transition the hotel is renovating all public areas. The amenities that are currently unavailable include the Restaurant, Pool & Fitness Center. Upon arrival our front desk staff is happy to provide alternative options. We look forward to having you as one of our firsts guests! ... more   less 

Additional Information about Cleveland Airport Hotel

Address: 4181 W 150th St, Cleveland, OH 44135-1303 (Formerly Holiday Inn)
Location: United States > Ohio > Cleveland
Price Range: $81 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cleveland Airport Hotel 3*
Number of rooms: 147
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Also Known As:
Holiday Inn Cleveland Airport Hotel Cleveland
Cleveland Holiday Inn
Cleveland Airport Hotel Ohio
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