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Cleveland Marriott Downtown at Key Center

1,031 reviews
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Traveler (219)
Room & Suite (124)
Pool & Beach (7)
Overview
  • Excellent53%
  • Very good35%
  • Average9%
  • Poor2%
  • Terrible1%
Travelers talk about
“rock and roll hall”(143 reviews)
“corner room”(52 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,031)Write a Review
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524
357
92
22
17
Show reviews that mention
All reviewsrock and roll halldavid's restaurantcorner roomgreat hotelwithin walking distancethe concierge loungeconvention centerbrowns stadiumvalet parkinghall of famelake eriepublic squarebreakfast buffetwarehouse districtself parkwould stay here againfootball stadium
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491 - 495 of 1,012 reviews
Reviewed June 25, 2014

Service with Heart I stayed at Marriot because I was attending a conference of about 300 attendees. Hotel Air: My pet peeve about many hotels is that they built them with windows that don’t open. When they build a hotel with NOTHING that opens, there...More

Thank CK K
Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded June 27, 2014

Thank you for the positive guest comments. I will be sure to share your comments with Ivan and China and the rest of the team to celebrate our success. I apologize that the windows are unable to open but was happy to hear the fan...More

Reviewed June 25, 2014

I am on the committee for a midwest conference that moves around year to year. We held our 2014 conference in this hotel. From the moment I got to the hotel, to the moment I left, I felt comfortable and taken care of. My room...More

2  Thank Grizzybel
Reviewed June 25, 2014

You can never go wrong with Marriott, but this hotel was just average. We didn't go to either one of the bars. The beds were very comfortable! The room was clean and tidy. There was a small fridge in the cabinet under the TV. The...More

Thank Megnolia07
Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded June 27, 2014

Thank you for choosing the Cleveland Marriott. I am pleased to hear you thought our beds are comfortable. I appreciate your feedback regarding the Marriott Mobile Check In App. We have heard positive feedback regarding this App since the launch last year. Hopefully we will...More

Reviewed June 21, 2014 via mobile

This Marriott is one of the best urban full service Marriotts I've ever experienced. The people were all very helpful and the service was amazing. Clean and comfortable upgraded rooms and wonderful banquet and conference room facilities. Nice servers in the bar with really good...More

2  Thank IGoByHarley
Reviewed June 21, 2014

I can image running a hotel in Cleveland can be difficult at best given the harsh winters and the minimal outsiders coming here for conventions. However, my convention was booked here primarily because of the inexpensive rates and local food was reasonably priced as well....More

1  Thank cliffwalters
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$145 - $358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cleveland
#1 Business Hotel in Cleveland
#2 Green Hotel in Cleveland
#3 Family Hotel in Cleveland
Room types
Non-Smoking Rooms
Details
Price range
$145 - $358 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cleveland
#1 Business Hotel in Cleveland
#2 Green Hotel in Cleveland
#3 Family Hotel in Cleveland
Room types
Non-Smoking Rooms
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Traveler (219)
Room & Suite (124)
Pool & Beach (7)
Dining (3)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Chandra S
January 11, 2018|
AnswerShow all 3 answers
Response from 61elc | Reviewed this property |
I am not sure Sorry
0
Votes
LoriCWV
November 24, 2017|
AnswerShow all 6 answers
Response from Howbar | Reviewed this property |
There is a $25-30 charge per day. The underground parking garage is about a block away with a connection to the hotel.
1
Vote
Annie B
July 20, 2017|
AnswerShow all 2 answers
Response from HockeyMom365 | Reviewed this property |
We were there June30-July 3 and it was still closed for renovations. The concierge club closes on the weekends.
0
Votes
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Room Tips
"Ask about construction"
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"Corner room was nice with lots of windows! We were on the 9th floor and had a view of the stadium & Lake..."
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"High floors are quieter. Concierge loungs is on 20th floor."
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"Get a room on a higher floor"
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