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    Cleveland Marriott Downtown at Key Center

    1360 W Mall Dr, Cleveland, OH 44114-1300
    +1 844-631-0595
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    1/5/2018 1/6/2018
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    $110
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    Traveler (211)
    Room & Suite (100)
    Pool & Beach (7)
    Overview
    • Excellent54%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travelers talk about
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
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    Offers from Cleveland Marriott Downtown at Key Center
    Special Offer: Rock Hall Package
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    Rooms
    Jan 5Jan 6
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,021)
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    491 - 495 of 1,003 reviews

    Reviewed June 11, 2014

    Room was great. staff courteous, and the location was very near the convention center. My only complaint was the remote control for the TV - changing channels required you to access the main menu every time you wanted to change it - kind of cumbersome,...More

    Thank Mark B
    Reviewed June 7, 2014

    Hubby and I stayed here to celebrate a milestone birthday. Room was spotless. Service was prompt. Located in the middle of everything - you can walk to most attractions. We had a late night meal in the hotel bar. Menu was limited at that hour,...More

    4  Thank Michelle W
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded June 9, 2014

    Thank you for choosing the Cleveland Marriott to celebrate your birthday. I am so pleased to hear that your stay was good. I appreciate your feedback and look forward to having you back as our guest in the future. Best Regards, Bob M

    Reviewed June 2, 2014 via mobile

    I have been staying fairly regularly since last Aug. Never disappointed with anything. Consistant service from checkin through bartenders, servers, managers and bellhop staff. I really enjoy my time here and happy to reach platinum status this week

    2  Thank Dave O
    Reviewed May 31, 2014

    I have stayed @ this location many times. WONDERFUL!!! This Hotel is within walking distance of the Rock & Roll Hall of Fame & Museum. Also the downtown restaurants are fabulous!!! Everything within walking distance!!! The restaurants & the store inside of the hotel is...More

    1  Thank Bev B
    Reviewed May 30, 2014

    This is a nice, clean hotel. The amenities aren't fabulous, but clean is important to me. The one that bugged me about the hotel was we had reservations for two guests, however, there were only two sets of towels in the bathroom. Girls used two...More

    Thank amyandbri
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $144 - $324 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Cleveland
    • #1 Romantic Hotel in Cleveland
    • #2 Green Hotel in Cleveland
    • #3 Family Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Expedia, Hotels.com, Orbitz, Booking.com, Travelocity, getaroom.com, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Cleveland Marriott Downtown at Key Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Marriott Cleveland Downtown At Key Hotel Cleveland ,
    • Key Center ,
    • Cleveland Marriott Downtown At Key Center Ohio
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    Traveler (211)
    Room & Suite (100)
    Pool & Beach (7)
    Dining (3)
    Hotel & Grounds (122)
    Bathroom (18)
    Business Center & Event Rooms (10)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 38 hotels in Cleveland
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    Ask a question
    Questions & Answers
    LoriCWV
    November 24, 2017|
    AnswerShow all 6 answers
    Response from enatural3 | Reviewed this property |
    I didn't drive however, did not note any on-site parking. There was valet parking and noticed garage parking in the general area.
    0
    Votes
    Annie B
    July 20, 2017|
    AnswerShow all 2 answers
    Response from HockeyMom365 | Reviewed this property |
    We were there June30-July 3 and it was still closed for renovations. The concierge club closes on the weekends.
    0
    Votes
    Vina C
    March 3, 2017|
    AnswerShow all 7 answers
    Response from Lisa A | Reviewed this property |
    I am not sure.
    0
    Votes
    Room Tips
    "High floors are quieter. Concierge loungs is on 20th floor."
    Read review
    "Get a room on a higher floor"
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    "Get room facing the Lake!"
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    "Treat the desk staff like you'd like to be treated when you're at work"
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