We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Cleveland Marriott Downtown at Key Center

Expedia.com$197*
View Deal
Certificate of Excellence
GreenLeadersSilver level
05/14/2017 05/15/2017
1 room 2 adults 0 children
$253*
$197*
$199*
$199*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Cleveland Marriott Downtown at Key Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

949 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Cleveland Marriott Downtown at Key Center
See the most recent reviews
Showing 932: English reviews
Belgium
Reviewed October 13, 2013 via mobile

Stayed at the Marriot for three nights. Room was dated but there will be refurbishing by next April. The key cards were a particular nuisance. Rooms could not be opened more often than not and sometimes the staff had to be called to help. No compensation was given for this. Reception staff was wonderful, just as Ron, one of the...

 Report
Helpful?
Thank Hera101
Jamesburg, New Jersey
Reviewed October 11, 2013

Right in the heart of everything is where you will be if you stay here. The valet staff was okay when I pulled up, I have had better greetings, however they were friendly. The front desk was very good with a warm welcome and a professional appearance. This is a very old building that gives a grand appearance with a...

 Report
Helpful?
Thank gregg j
Fairfax, Virginia
Reviewed October 9, 2013

Checked in on a Thursday afternoon, the same day as the Browns and Bills were playing right next door. Had to wait on my room till 5:15 pm, but the front desk offered to cover my parking free $20 and also offered access to the concerige level on the 20th floor. While it wasn't perfect, the service and demeanor and...

 Report
Helpful?
1Thank WCU1
Cleveland, Ohio
Reviewed October 8, 2013

We live in Cleveland and this hotel is our favorite, right on public square, short walk to football stadium, casino, Quicken Loans Arena, Tower City and restaurants...its fun. Our room faced the lake, that was cool. Staff is always friendly and helpful. Valet folks real nice, it felt good to pull up in our new Cadillac and walk away and...

 Report
Helpful?
Thank Ella D
Logansport, Indiana
Reviewed October 8, 2013

At our last stay at the Cleveland Downtown Marriott (October 4-6), we received as fine of service as we have at any Marriott faclity we have stayed from Maui to Munich. We arrived in a downpour and the bellman and staff did an extraordinary job of moving people out of the cars and into the building. The front desk, under...

 Report
Helpful?
1Thank David W
Toronto
Reviewed October 8, 2013

This hotel is conveniently located right in the heart of downtown Cleveland. It is walking distance from the Browns stadium, the Rock n Roll Hall of fame and the waterfront. The hotel is a throwback to the days of high class opulence. The front foyer is beautiful and spacious like a grand hotel from the past and the hotel offers...

 Report
Helpful?
Thank Badger68
Novi, Michigan
Reviewed October 4, 2013 via mobile

We stayed in this hotel in early September with the rock and roll package. We were in town to see the Mets-Indians series, and the Mets were even staying in this hotel! I must say that this is probably the best staff I've ever encountered at a hotel. The valet and doorman especially. I never walked past a staff member...

 Report
Helpful?
Thank MattL77
Sandusky, Ohio
Reviewed October 3, 2013

My wife and I stayed here on a Saturday night. We loved the location! It was a very easy walk to everything...E 4th St., W 6th St., and the Casino. Also very close to Browns Stadium and Progressive Field. The rooms were very clean and comfortable, though not the largest room ever (but it worked for us). Any staff we...

 Report
Helpful?
1Thank Matt2454
Cedar Rapids, Iowa
Reviewed September 22, 2013

Everything went perfectly during a recent stay. The staff and check in was seamless and professional. The hotel was spotless. Breakfast excellent. What more could I ask for on a business stay? A comfortable bed... check and double check. Thanks Marriott Cleveland.

 Report
Helpful?
1Thank JulesfromIowa
Chicago, Illinois
Reviewed September 21, 2013

This hotel has an excellent location convenient to business areas,restaurants, shops. The lake views from the room are quite impressive.The room was nice with a comfortable bed.The room was rather small,but this is a downtown hotel. The staff is extremely friendly and professional. The rate was reasonable for the area. I strongly recommend this hotel!

 Report
Helpful?
Thank Susan F
Questions? Get answers from hotel staff and past guests. Ask a question

293 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (199)
Viewed
View from Room (18)
Viewed
Room/Suite (55)
Viewed
Bathroom (17)
Viewed
Hotel & Grounds (34)
Viewed
Dining (3)
Viewed
Pool/Beach Area (7)
Viewed
Other (65)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (94)
Viewed
Room/Suite (41)
Viewed
Hotel & Grounds (17)
Viewed
Business Center/Function Rooms (18)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (3)
Viewed
Other (13)
05/14/2017 05/15/2017
Hotels you might also like...
Travelers also viewed these Cleveland hotels
0.1 mi away
Drury Plaza Hotel Cleveland Downtown
0.1 mi away
Hilton Cleveland Downtown
Hilton Cleveland Downtown
#2 of 38 in Cleveland
530 reviews
0.2 mi away
The Westin Cleveland Downtown
Show Prices
Show Prices
Show Prices
0.2 mi away
Hyatt Regency Cleveland at The Arcade
0.3 mi away
Holiday Inn Express Cleveland Downtown
0.1 mi away
Renaissance Cleveland Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience ultimate style and sophistication at the revitalized Cleveland Marriott Downtown, an urban retreat. Offering stunning views of Lake Erie and the city skyline, this 25-story hotel boasts 400 rooms with sleek furnishings and upgraded bathrooms fresh off a $10 million renovation. Explore exciting attractions within a short walk of this metropolitan hotel, such as the new Horseshoe Casino, Quicken Loans Arena, Browns Stadium, Progressive Field and Rock & Roll Hall of Fame. Take advantage of our renowned hotel staff for unmatched hospitality and deep local knowledge for an authentic Cleveland experience. For casual dining, relax among warm wood styling at Jake’s sports lounge or taste contemporary American cuisine at David’s Restaurant, conveniently situated within our hotel. Rediscover comfort at the refreshingly-modern Cleveland Marriott Downtown. ... more   less 

Additional Information about Cleveland Marriott Downtown at Key Center

Address: 127 Public Sq, Cleveland, OH 44114-1217
Location: United States > Ohio > Cleveland
Price Range: $171 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott Downtown at Key Center 3.5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotwire, Hotels.com, Travelocity, Orbitz, Cancelon, TripOnline SA, Priceline, getaroom.com and HotelQuickly so you can book your Cleveland Marriott Downtown at Key Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Cleveland Downtown At Key Hotel Cleveland
Key Center
Cleveland Marriott Downtown At Key Center Ohio
Hotel Style:
#1 Green Hotel in Cleveland
#1 Romantic Hotel in Cleveland
#1 Business Hotel in Cleveland
#4 Family Hotel in Cleveland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Cleveland Marriott Downtown at Key Center staff and other travelers.
17 questions
Ask a question

See all questions (17)

Questions? Get answers from Cleveland Marriott Downtown at Key Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lake View is not worth paying extra for, it was mostly buildings”
nread, 2 weeks ago | Read review
“top floor, corner room, with lake view, such as 1920.”
Maria84, Mar 6, 2017 | Read review
“Higher floors better sleep and the views do not disappoint!”
StephanieC92812, Feb 22, 2017 | Read review
“Ask for a corner room, if available.”
nsalandre, Feb 9, 2017 | Read review
“Corner rooms have great views, if you're OK with one king bed.”
tevansen, Jan 24, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$197* /night
View Deal
Booking.com$199
Marriott Hotels$199
TripAdvisor$199
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates