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Kimpton Schofield Hotel

2000 E 9th St, Cleveland, OH 44115-1301
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Guests1 room, 2 adults, 0 children
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Traveler (251)
Room & Suite (98)
Dining (3)
Certificate of Excellence

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Certificate of Excellence
See why so many travelers make Kimpton Schofield Hotel their hotel of choice when visiting Cleveland. Providing an ideal mix of value, comfort and convenience, it offers a quaint setting with an array of amenities designed for travelers like you. Guest rooms offer a flat screen TV, air conditioning, and a minibar, and Kimpton Schofield Hotel makes getting online easy as free internet access is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, room service, and a concierge. In addition, guests can enjoy a fitness center and a lounge during their visit. As an added convenience, there is paid private parking available on-site. While staying at Kimpton Schofield Hotel, visitors can check out Heinen's Downtown (0.0 mi) and USS Cod Submarine Memorial (0.7 mi), some of Cleveland's top attractions. Cleveland has plenty of French restaurants. So when you’re here, be sure to check out popular spots like le Petit triangle and Pierre's French Ice Cream Co., which are serving up some great dishes. During your visit, be sure to check out popular attractions like The Flats (0.9 mi), Progressive Field (0.3 mi), and Terminal Tower (0.4 mi), which are all within walking distance of the hotel. We’re sure you’ll enjoy your stay at Kimpton Schofield Hotel as you experience all of the things Cleveland has to offer.
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Property amenities
Paid private parking on-site
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Secured parking
Wifi
Paid wifi
Internet
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Charming
Hotel links
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449Reviews13Q+A100Room tips
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Popular mentions
Let me preface by saying that I am a regular at a Kimpton Hotel called the Van Zandt (in Austin, TX). I have rarely been to such a classy hotel that has perfect service, perfect rooms & restaurants....I just love it. Naturally, I expected a similar service at this hotel but didn't receive anything close to it. We arrived at the hotel and pulled over at a very busy street and waited for the valet to take our vehicle. After 15-20 minutes of sitting in the car with an infant, I invited my S.O. to go inside and check in with my license and card so that we weren't wasting too much time for nothing. We just came off a 5-hour connecting flight with our infant (first trip) and were ready to just sit down. She went inside, checked in and sat there for another 15 minutes before calling and asking where I was. STILL sitting outside waiting for the valet...now with a screaming infant. Many cars came and went looking for service and no valet was to be found anywhere. There was only space for two vehicles to park in front of the hotel, myself and another vehicle just sat there waiting. At about the 45-minute mark, a valet finally approached me and asked if I needed anything. I obliged by offering my car keys...he asked me to wait for a moment, and came back about 5 minutes later and took the car. I finally notice when getting out of the car that it costs another $38 to park my car there for one night (plus tip). Cool - not something I've paid at any other Kimpton hotel, but the cost of my room just went up significantly - a mistake perhaps I should have caught, but most other hotels didn't charge for this. I am now nearly an hour later able to enter the hotel, and had to go to the front desk to verify my identity as the hotel room is in my name, not my SO and they would not check her in without seeing me first (I get it, identity & credit card theft and all....but damn you kept me outside for an hour. Come outside and see my face if needed). We get up to the room and it is nice, but unimpressive. I had a wonderful view of an air conditioner, a lamp that said "NO". Top it off with being one of the smaller rooms I've ever stayed in before. The only thing overly nice about the rooms was the artwork & the bedding. The housekeeping crews were super friendly to us and our baby, and they did a wonderful job cleaning up. Many stopped us in the hallway to chat. Most were friendlier than the people at the front desk at our stay. Quite unexpectedly, they were the highlight of our stay. There is a CVS right around the corner from this hotel that is very useful, not the best people around at night but it was helpful to be able to go buy a bottle of wine and take it back to the hotel. The next morning I woke up at 9AM, took a shower and got my kid ready for the day. I walk downstairs at 10am and asked where I could find a cup of coffee. Front desk response "coffee is over at 10am". Are you kidding me? I paid nearly $200 for a hotel room and I can't even get a cup of coffee? The motel 8 I stayed at had 24/7 coffee service in the lobby. No coffee makers in the room either, guess I'll just wait an hour for the valet so I can drive somewhere. What the hell guys? There was absolutely nothing at all special about the service here. Compared to other Kimpton hotels, this was a really, really big disappointment for us. While not a BAD place, it is not at all worth the money with so many other options in the area that are competitively priced.
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Visited Cleveland with a family group for a wedding and stayed at the Kimpton Schofield Hotel at the end of August. The rooms are very comfortable with large bathrooms and amazingly comfortable beds!! The staff are very helpful and eager to help with any questions.
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Response from KeithS3017, General Manager at Kimpton Schofield Hotel
Responded 2 days ago
Thank you kimberlykan! We appreciate you taking the time to share your experience with the TA community and hope to see you back very soon! All the best, Keith S
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Good downtown location. Doormen were solid. Room was spacious and always cleaned well. There is a supermarket across the street for snacks. This would be a good place to stay for a game but I was here on business. Lower floor facing the 9 hotel across the street may be noisy in the mornings.
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Response from KeithS3017, General Manager at Kimpton Schofield Hotel
Responded 2 days ago
Thank you DM2B! Good feedback and thanks for the shout out to the door staff. I'll be certain to share this with them. Hopefully you can make it back for a game or other event. All the best, Keith S
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What a surprise. Beautiful and intriguing building, conveniently located to many attractions in downtown Cleveland. Although I suppose they cater to business travelers, we did not seem out of place. Service was friendly, attentive, and personal. We'll definitely come back.
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Response from KeithS3017, General Manager at Kimpton Schofield Hotel
Responded 2 days ago
Thank you Steve H! I will be sure to share this commentary with the team. We greatly appreciate you taking the time to share this with the TA community. All the best, Keith S
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Had much excitement about staying here. Some of the people at valet are simply not nice. Some are curt and short with you. They valet my rental and it came back completely filthy. Not sure where it was parked. As a member of American Express collection hotels you receive a 100 dollar amenity credit. Always check your walk out statement as they did not credit me until I pointed out the error. The room service never came during our overnight stay and clean the room. After a full day out on the town I was looking forward to a tidy bed and room. They do give you a glass of wine at happy hour and coffee in the morning. Overall it is in a good location yet needs tweaking.
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Response from KeithS3017, General Manager at Kimpton Schofield Hotel
Responded 2 weeks ago
Thank you for the feedback elliotr486! This feedback is extremely valuable and will be share with the team, rest assured. We hope you can return on a future visit and will consider us. If you do please feel free to reach out to me directly. All the best, Keith
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PRICE RANGE
$158 - $597 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioCleveland
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