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Metropolitan at The 9, Autograph Collection

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2017 E 9th St, Cleveland, OH 44115-1315
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (327)
Room & Suite (117)
Dining (39)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 03/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Metropolitan at The 9, Autograph Collection
Updated 03/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 40 hotels in Cleveland
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Nestled amidst the excitement of downtown Cleveland, the luxury Metropolitan at The 9 features 156 beautifully appointed hotel rooms designed to engage and inspire. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and the local cityscape. Tucked above the hotel lobby, Ledger Bar is made for conversation and people watching while sipping a refreshing beverage. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to a luxury cocktail lounge, Vault, where you can enjoy a small plate menu and over 30 artisanal, hand-crafted libations fashioned by resident mixologists. The Mint Ballroom is sure to make your next event in Ohio an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment. The Metropolitan at The 9 is also the only area hotel that features an indoor dog park.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid public parking nearby
Wifi
Restaurant
Complimentary instant cofffee
Complimentary tea
Rooftop bar
Tennis court offsite
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Shoeshine
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Room features
Bathrobes
Air conditioning
Dining area
Fireplace
Minibar
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English
840Reviews14Q+A100Room tips
Traveler rating
  • 566
  • 140
  • 74
  • 37
  • 23
Time of year
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Popular mentions
Jackie Charles wrote a review Jan 18
United States32 contributions9 helpful votes
Room was very large and decor was modern. Room was not as clean as I would expect and there was no room service available after 9pm which is very early. Location seemed okay. Lots of things closed in Cleveland at the time (not hotels fault)
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Date of stay: October 2021
Value
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Stephen D wrote a review Jan 12
12 contributions3 helpful votes
Elite Marriott member who spends 100+ nights a year as a business and leisure traveler. The property and staff were all great. 5/5 recommend. The staff really sets this properly a notch above! I specifically want to mention Director of Front Ofdicd Teddy Ostapack, who was exceptionally accommodating and responsive in resolving a couple things during our stay. Thank you Teddy! We visited during a busy (and cold) football weekend in January. Checkin was a breeze, and staff happily brought us more toiletries , extra towels, etc. Clean, spacious suite with soaking tub. A beautiful property. We will see you again!
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Date of stay: January 2022Trip type: Traveled as a couple
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Rick R wrote a review Jan 3
2 contributions2 helpful votes
We stayed on Christmas night, which might have been part of the issue. We appreciated staff being willing to work that day. That said, the "city view" room with it's modest uncharge was disappointing. Primarily a view of the alley and other buildings right across the street. The room decor might be someone else's ticket but we found it gaudy and busy. The restaurant had no tables available so we ate at the Ledger Bar, which had tasty food. The Moscow Mule was reasonably priced at $14 but we were stunned that the Cabernet was $35 a glass! There was no drink menu and we felt like the wine pricing was exhorbitant. Next time we'll definitely try the Kimpton across the street.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip: Stay somewhere else.
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Response from Geis Marketing, Owner at Metropolitan at The 9, Autograph Collection
Responded 2 weeks ago
196 - Thank you for staying with us on Christmas night. We're certainly glad that you enjoyed Ledger Bar and although the general style of the hotel was not to your liking, thanks for giving us a try...M
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Alan304 wrote a review Dec 2021
Cranford, New Jersey1300 contributions200 helpful votes
Our room did not have a desk and the very opaque glass shower wall is near the bed. Neither of these quirky features was an issue for us, but others may feel differently. The breakfast restaurant service was fast and the food was good - allowing us to start driving early.
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Date of stay: December 2021Trip type: Traveled as a couple
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Jackinbama wrote a review Dec 2021
Massillon, Ohio832 contributions279 helpful votes
The location is great if you’re headed to the theater. Our room was nice enough. There quite proud of the valet parking but we knew that going in. The location is great. The have a bar and a restaurant. We tried both. The bar was a better experience that the restaurant.
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Date of stay: December 2021
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PRICE RANGE
$200 - $380 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioClevelandPlayhouse Square
NUMBER OF ROOMS
156
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Frequently Asked Questions about Metropolitan at The 9, Autograph Collection
Which popular attractions are close to Metropolitan at The 9, Autograph Collection?
Nearby attractions include Heinen's Downtown (0.02 miles), Rocket Mortgage Fieldhouse (0.3 miles), and Old Arcade (0.2 miles).
What are some of the property amenities at Metropolitan at The 9, Autograph Collection?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Metropolitan at The 9, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Metropolitan at The 9, Autograph Collection?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Metropolitan at The 9, Autograph Collection?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Metropolitan at The 9, Autograph Collection?
Conveniently located restaurants include Marble Room Steaks & Raw Bar, Butcher and the Brewer, and Mabel's BBQ.
Are there opportunities to exercise at Metropolitan at The 9, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Is Metropolitan at The 9, Autograph Collection located near the city center?
Yes, it is 0.4 miles away from the center of Cleveland.
Are pets allowed at Metropolitan at The 9, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Metropolitan at The 9, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Metropolitan at The 9, Autograph Collection?
Many travelers enjoy visiting USS Cod Submarine Memorial (0.7 miles), Heinen's Downtown (0.02 miles), and Wade Memorial Chapel (4.8 miles).