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The people that work there are very friendly and helpful. Upon arrival we had an issue with our car and the young lady at the front desk, Amy, helped us with our problem. She was very kind and gracious. The room at this hotel was...More
Came here for business. First time in Cleveland. The location was great. Prime downtown. Valet was so rude didn't even say hi or anything just stood there looking at me as if I am supposed to speak first. Front desk wasn't friendly but wasn't completely...More
Response from Kenny D, General Manager at Metropolitan at The 9, Autograph CollectionResponded 2 days ago
Thank you for your feedback, I have shared it with the team as we are always striving to improve our guest experience.
valet was fast and courteous. TK at he front desk was welcoming, very friendly with my son , and took her time to make sure we were set for our 2 days in Cleveland. Room is large, clean, and comfortable. Solid start to our weekend....More
was in town for a conference and am so thankful the conf hotel was sold out and I was able to stay here instead. Teddy helped me with check-in, and he was so nice and welcoming. Recognized my gold status and gave me an awesome...More
Stayed here for one night on the trip to the Niagara Fall. Upgraded to a suite with two queens as a platinum member. It should have something to do with the large number of suites in this hotel, but still, very generous. No club lounge...More
$198 - $497 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Luxury Hotel in Cleveland
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Metropolitan At The 9, Autograph Collection Cleveland, Ohio