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Aloft Cleveland Downtown

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Aloft Cleveland Downtown
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364 Reviews from our TripAdvisor Community

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Showing 361: English reviews
New York City
Level Contributor
180 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The checking process was smooth but a hotel with reputation should have hot running water in the morning especially when it is cold outside.The Coffee machine was broken and the morning staff while checking out did not work ethically when asked about my 10USD breakfast credit and buying things against it (I was given a very lame reaction that I... More 

Helpful?
Thank Harry37NewYorkCity
San Antonio, Texas
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

So first time for me to visit Cleveland on business but man it was a great experience. It's a very clean city. I mean that. The hotel is in the right spot. Cool places to hang out out and eat. People are just friendly as can be and it's safe around this place. The staff is awesome and the decor... More 

Helpful?
Thank Joseph R
E.Tenn
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Good business hotel, Centrally located, comfortable and clean. Plenty of restaurants, bars and entertainment within walking distance. Strange parking situation. expensive Valet parking situation or more expensive general parking. (No in and out privileges in general parking) which makes it more expensive than valet.

Helpful?
Thank jwTN
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

My main issue with this hotel is that there was a very strong chemical smell in the hotel room. I got a really bad headache after about 5 min. in the room. We canceled the reservation for the next night and moved to another hotel because of it. We called the front desk and told them about it and said... More 

Helpful?
1 Thank CeraorSarah
Boca Raton, Florida
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Extremely disappointed as this hotel did not live up to any of the standards that SPG stands for and is a far cry from the Aloft in Beachwood, which offers much better service if you need to be in Cleveland. - I was never offered or given a platinum amenity - I was woken up at 8:30 on a holiday... More 

Helpful?
Thank Aron S
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you very much for taking the time to review your recent visit. I apologize that you did not receive the service deserved as a Platinum member of Starwood Hotels. We will use you feedback to continue to improve, especially for our most loyal guests. If I can be of any assistance to you in your future travels to Cleveland,... More 

Gahanna, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When you need a spot downtown, this hotel does the trick. Convenient to all major sporting locations, dining and nightlife. Great event facilities. I've been here for fun and for conferences. Clean and efficient. Quick valet parking.

Helpful?
Thank OhioBE
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you very much for taking the time to review your recent visit to our property. We enjoy when our guests appreciate our property as much as we do and we look forward to seeing you back in the near future. Regards, Bill More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed in two other Alofts and like the concept. It reminds me a lot of CitizenM, which are a lot of fun. The Cleveland Aloft was very similar to the others in terms of quality. They are generally good, modern hotels--not luxury but a nice stay. My boyfriend and I were in Cleveland for two nights for a... More 

Helpful?
Thank Karla R
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you for staying with us and taking the time to provide your review. We agree and understand that our property is different by design and not for all travelers. We appreciate your kind comments and hope to see you back again in the near future. Regards, Bill More 

Irvine, CA
Level Contributor
128 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I am amazing that this approach to hotels has appeared. While aLoft clearly tries to use trendy modern decor, this is very much like a dorm room. Cement floors throughout, inexpensive furnishings, fabrics, and design. The bed/end tables are one piece of built-in furniture. The desk is built into the wall. A hanging rack replaces the closet. The shower has... More 

Helpful?
Thank traveler222Irvine
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you for staying with us and providing feedback from your visit. We understand that our brand is unique in it's offerings and strive to provide an experience different than the traditional hotel. I am pleased that you found our service pleasant and understand that our brand is not for everyone. If there is anything that I could assist with... More 

Washington, District of Columbia, United States
Level Contributor
59 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

The worst hotel experience I've had in 9 years of business travel. It was like sleeping in a nightclub. The music goes on past 3:00am and its impossible to escape even from your room. The service provided by the employees working at the front desk was horrendous, at the point where they went out of their way to be rude.... More 

Helpful?
Thank Amaya M
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you for providing feedback from your recent visit to our hotel. I understand that our property is located in the heart of the newest entertainment venue in downtown Cleveland and apologize that the noise from the area caused an inconvenience. I will use your feedback regarding the service you received when bringing this up to improve with our staff.... More 

Level Contributor
95 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed August 26, 2016 via mobile

This aLoft is not one of my favorites. The staff members were extremely friendly and it has a great location working in its favorite but other than those things, I was a bit disappointed. The bar doesn't have any snacks like other aLofts. We were very tired and were hoping to get a quick snack and night cap. Instead we... More 

Helpful?
Thank Trey J
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Aloft Cleveland Downtown

Address: 1111 W 10th St, Cleveland, OH 44113-4481
Location: United States > Ohio > Cleveland
Price Range: $158 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Cleveland Downtown 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Aloft Cleveland Downtown Ohio
Hotel Style:
#11 Business Hotel in Cleveland
#15 Romantic Hotel in Cleveland
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