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Aloft Cleveland Downtown

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Aloft Cleveland Downtown
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376 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Reviewed 1 week ago

The rates were affordable and the location is pretty cool. The rooms are modern but cheap. The blinds were like paper pull downs and always got caught when trying to pull up or down. The noise level isn't the best. I heard trains and large ships going through the river all night. Room was clean and the service was friendly.

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Helpful?
Thank Grant I
Cleveland
Reviewed 3 weeks ago

First time staying at an Aloft hotel. Was there for a wedding. The hotel itself is relatively new and its very clean and comfortable. Although nowhere near a luxury hotel, It had most off the amenities you'd expect in one. Below are the good and not so good points I experienced on my short 1 night stay. Good: Location, Its...

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Helpful?
Thank ctownhokie
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you for taking the time to review your recent visit, we appreciate the kind words. I will be sure to share your comments with our staff and hope to see you back again in the near future. Regarding the water pressure, as you mentioned our property is relatively new and have recently made adjustments to the boiler system to...

Springdale, Maryland, USA
Reviewed 4 weeks ago via mobile

I got to the hotel after 3am, the night the Cubs won the world series. It sounds like the start of a story but it's not it really happened lol all hotels were booked and I wasn't scheduled to have a room until the next day. The front desk woman gave me a blanket and pillow and encouraged me to...

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Helpful?
Thank spartigus15
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you very much for taking the time to review your recent stay with us. I appreciate the kind words and will be sure to share with our staff. I'm pleased that we were able to make a potentially difficult situation work out and thank you for your patience. We hope to see you back again soon. Regards, Bill

Reviewed 4 weeks ago via mobile

This hotel has great views, is nice and clean and overall is a great place to stay for sporting or other events in the city. Though you can make it work with little kids I'd definitely say this hotel is more suitable for adult only events. The room was great, wish there had been more storage since we were there...

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Helpful?
Thank Sylvia L
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you very much for taking the time to review your recent visit. We appreciate your feedback and will use your comments to improve our services. Our layout is very unique due to the additional amenities and restaurants that we have available. We are glad you enjoyed our offerings and hope to see you back again in the near future....

Ohio
Reviewed 4 weeks ago

Stayed here for 1 night, generally enjoyed it. Staff was friendly and helpful. The layout can be a little confusing, but they can help with that. Room and bathroom were not very spacious, but clean and all basic needs are met. Great location, walking distance to many restaurants, cafes, bars and nightlife. Beds are very comfortable. Walls are not 100%...

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Helpful?
Thank SocioKathy
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you for taking the time to review your recent visit. We hope to see you back again in the near future. Regards, Bill

New York City, New York
Reviewed October 29, 2016 via mobile

The rooms here are nice and comfortable but the train tracks outside the hotel make for a lot of noise at night while you are trying to sleep. The trains sound their horn and you also hear the gate and bells lowering each time. Not a great place for light sleepers. Bliss products in the bathroom are nice but the...

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Helpful?
Thank ADC2000
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you for the review of your recent visit. I apologize that the room was not up to our standard and assure you that I will use your comments to improve our service. I am sorry that you were not made aware of the train noise at check-in and offered a "city view" room option which greatly reduces any train...

Reviewed October 29, 2016 via mobile

There were two big reasons I won't likely return to this hotel or another Starwood property anytime soon: no hot water, and a front desk employee who refused to discuss the problem. Otherwise, the bed was comfortable.

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Thank Scott S
Indiana
Reviewed October 19, 2016

Spent a weekend at the Aloft for an NFL game, and simply can't say enough good things about the place! First, the location is awesome. Tons of restaurants, pubs, within a short walk, fifteen minutes to the stadium, casino, pretty much all of downtown. The hotel itself is quirky, but we found it charming -- our room was spotless, and...

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Thank cbl60
Reviewed October 14, 2016 via mobile

Stayed at this hotel for 2 nights to enjoy an NFL game. Hotel is in great location as you can walk pretty much anywhere from the hotel. Great chance to site see. There are also "You are Here" signs all around downtown. Valet parking is a must as its only a few extra dollars more than the self parking and...

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Thank Kimberly R
Dublin, Ohio
Reviewed October 10, 2016

We stayed here for one night before an NFL game. The staff was indifferent at best. The room was clean but it had this crazy sliding door for the bathroom that sounded like a herd of elephants everytime you opened or closed it. Since I am a mom of two teenage boys the bathroom door is a little important to...

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Thank mexicocity
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Aloft Cleveland Downtown

Address: 1111 W 10th St, Cleveland, OH 44113-4481
Location: United States > Ohio > Cleveland
Price Range: $131 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Cleveland Downtown 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Aloft Cleveland Downtown Ohio
Hotel Style:
#11 Business Hotel in Cleveland
#15 Romantic Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from Aloft Cleveland Downtown staff and other travelers.
13 questions
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Cohocton, New York
over a year ago
5 days ago
Austintown, Ohio
6 months ago
8 months ago

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Questions? Get answers from Aloft Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a river/lake view.”
 of 5 bubbles cbl60, Oct 19, 2016 | Read review
“As for the 6th floor, it's the highest.”
 of 5 bubbles josephr892, Sep 28, 2016 | Read review
“Six floor hotel, ask for higher floor”
 of 5 bubbles jwTN, Sep 25, 2016 | Read review
“None - all very noisy”
 of 5 bubbles arons724, Sep 5, 2016 | Read review
“Rooms on the non-lakeview side are quieter. Rooms on the lakeview side are noisy due to the bars on the street below.”
 of 5 bubbles L1794DMsarahc, Aug 21, 2016 | Read review
5 of 5
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