We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Courtyard Cleveland University Circle

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Courtyard Cleveland University Circle
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

189 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Courtyard Cleveland University Circle
See the most recent reviews
Showing 183: English reviews
Rochester, New York
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 29, 2015

We recently spent one night at this hotel while visiting family in Cleveland. The room was clean and well-furnished, the bed was very comfortable, and we had a quiet and restful stay. The hotel being located in University Circle is a definite plus, as there are so many great things to see and do, especially if you like art, music,... More 

Helpful?
1 Thank darjeelingfan
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear darjeelingfan, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you... More 

Columbus, Ohio USA
Level Contributor
140 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed November 17, 2015

Great location in University Circle part of town, close to University Hospitals. At check-in, both people at the front desk were involved in arguments with guests over one thing or another. I understand that happens and do not hold it against the hotel. After we waited 5-7 minutes, one of the front desk employees finally asked the folks she was... More 

Helpful?
1 Thank curley6710
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear curley6710, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I'm very sorry for your long registration experience; I'm glad to hear our associate tried to make it right. Your honest feedback on areas which we... More 

East Hampton, New York
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 15, 2015

I've enjoyed my stay here. The hotel staff are friendly and professional. It could be the friendliest hotel I've stayed at in my years of traveling. They make things easy for you and are happy to serve you. My kind of place! I hope to come back.

Helpful?
Thank RockfordPoetLaureate
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear RockfordPoetLaureate, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Scott Starek General Manager More 

Hampton, Virginia
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 11, 2015

I would encourage anyone visiting Case Western Reserve, the Cleveland Clinic, Cleveland Institute of Music, Cleveland Botanical Gardens, Little Italy, or the Cleveland Museum of Art (among many other places I'm sure) to stay here. This hotel is really nice, very modern, (apparently is only a year or two old as of 2015), the staff is super nice and friendly,... More 

Helpful?
1 Thank Jen K
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Jen K, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Scott Starek General Manager More 

Nutley, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 10, 2015

Shuttle drivers were great, front desk staff were friendly but housekeeping staff were horrible. I returned to my room 50% of the time to find that my bed was barely made. One night my sheets were still bunched at the bottom of the bed with the duvet just pulled up over them.

Helpful?
Thank Karen L
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Karen L, It was kind of you to note our friendly associates despite our lapses in housekeeping. I appreciate you bringing this to our attention as it heightens our awareness and allows us to take corrective measures. For this reason, we hope to see you again. Thank you for staying with us. Sincerely, Scott Starek General Manager More 

Chicago, Illinois
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed October 26, 2015

We arrived as part of a wedding block on a Saturday at 2. We were immediately off to a bad start when their front-desk person Ramon got snippy after I asked if there was a way to check in early. Check in was at 3 but wedding shuttle was leaving at 3:30. Fine ... we got ready in a friend's... More 

Helpful?
1 Thank l0ves_t0_plan
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear l0ves_t0_plan, We appreciate you taking the time to share your experience. I'm very sorry for your poor registration experience. We aim to make all our guests feel welcome and we clearly fell short of that goal. Additionally, I regret that we did not have a room ready by our 3PM registration time. It was kind of you to note... More 

San Diego, California
Level Contributor
71 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed October 25, 2015 via mobile

The location of this hotel is very excellent. It is close to many of the organizations in University Circle in Cleveland. It is a newer hotel and the rooms are very nice. The reason for the low rating is the quality of service. The poor service started at checkin and continued through out my visit. Additionally, the restaurant staff was... More 

Helpful?
1 Thank Leapfrogisaac
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Leapfrogisaac, We appreciate you taking the time to share your experience and I'm glad you liked our accommodations and location. My heartfelt apologies you found our associates unhelpful. We strive to provide sincere hospitality and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to... More 

Pittsburgh
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 11, 2015 via mobile

We stayed for two nights during Parents' Weekend. The hotel was super clean and very well situated to Case. We didn't spend much time there but we enjoyed the spacious bathroom with luxurious shower, the comfortable beds, the fire pit. The staff was very friendly and check-in and check-out both went smoothly. It was a pretty expensive room and the... More 

Helpful?
1 Thank KMJMR
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear KMJMR, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide overall; though, I'm sorry you did not find our Bistro to be a good value. Thank you especially for recognizing the staff, I will be sure to share your... More 

Cincinnati, OH
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 11, 2015 via mobile

This is one of the newer hotels in Cleveland and I have stayed here on and off for the last two years. The valet service is always pleasant and quick. I liked that I could text them and run across the driveway to Starbucks. By the time I get back, my car is usually ready. The front desk staff is... More 

Helpful?
2 Thank tnguyen76
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear tnguyen76, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Scott Starek General Manager More 

Cambridge, Massachusetts
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 9, 2015

This hotel is conveniently located in the heart of Cleveland's Uptown District, adjacent to Case Western and University Hospitals, local cultural institutions and Little Italy. It is beautifully designed for business travel. The large rooms include a generous work desk (with plenty of outlets), seating area with a small couch, and small refrigerator and coffee maker. The lobby includes a... More 

Helpful?
Thank AMPlaces
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear AMPlaces, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share. We look forward to hosting you again when your business brings you back to Cleveland. Best, Scott Starek General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (39)
Viewed
Room/Suite (17)
Viewed
View from Room (5)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (8)
Viewed
Dining (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (3)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cleveland hotels
0.6 mi away
DoubleTree by Hilton The Tudor Arms Hotel
0.3 mi away
Glidden House
Glidden House
#12 of 38 in Cleveland
4.5 of 5 stars 568 reviews
0.8 mi away
InterContinental Hotel Cleveland
Show Prices
Show Prices
Show Prices
1.0 mi away
InterContinental Suites Hotel Cleveland
4.3 mi away
Holiday Inn Express Cleveland Downtown
1.1 mi away
Holiday Inn Cleveland Clinic
Holiday Inn Cleveland Clinic
#28 of 38 in Cleveland
4.0 of 5 stars 49 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Cleveland University Circle

Address: 2021 Cornell Rd, Cleveland, OH 44106-3808
Location: United States > Ohio > Cleveland
Price Range: $182 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland University Circle 3*
Number of rooms: 153
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Priceline, Orbitz, Hotels.com, Hotwire, Odigeo and Travelocity so you can book your Courtyard Cleveland University Circle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Cleveland University Circle Ohio
Hotel Style:
#13 Romantic Hotel in Cleveland
#14 Family Hotel in Cleveland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay