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Courtyard Cleveland University Circle

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Courtyard Cleveland University Circle
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206 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Dix Hills, New York
Reviewed May 17, 2016

This is a very nice , clean hotel. The staff was beyond nice and friendly and helpful. The rooms were large and very comfortable, they come with a refrigerator and free wi-fi. The issue one may have is with direct TV service- lots of channels , but no available in room movies For a hotel of this size I think...

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Helpful?
2Thank Harvey F
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Harvey F, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our clean rooms and friendly service while in town visiting Case Western. I appreciate your comments regarding our fitness center and food selections and I have taken note. There is no better...

West Chester, PA
Reviewed May 3, 2016 via mobile

Convenient location to Case Western, the museums & Cleveland clinic. Nicely decorated, clean and the staff friendly and helpful. Super group in the breakfast cafe! We were there for 3 days and used the free shuttle. This worked out well. I would stay again.

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Helpful?
Thank brandywinelady
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear brandywinelady, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Scott Starek General Manager

Scott Depot, West Virginia
Reviewed April 25, 2016

This hotel is clean, the staff is top notch, the rooms comfortable and clean, and it is located close to some great places to eat and see. I've stayed in a number of the rooms, and they were all very quiet, and the room service was top notch.

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Helpful?
Thank adamsworld
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear adamsworld, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Scott Starek General Manager

Boston, MA
Reviewed April 21, 2016

This hotel is a 2-minute walk from Case Western, and adjacent to the hospital complex. All parking is valet ($20/day), but convenient. Starbucks across the street. Rooms are fine - comfortably sized, and bathrooms are large and have large step-in showers (no tub, at least in our room). Staff is friendly and helpful.

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Helpful?
Thank 523evelyna
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear 523evelyna, We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Reflections like yours allow us to monitor our guest experience. We look forward to seeing you again soon. Best, Scott Starek General Manager

Ames, Iowa
Reviewed April 20, 2016

Brand-new place, immaculate rooms, marble bathrooms (love this), friendly and helpful staff, comfortable and welcoming. The a/c in our room failed - there were maintenance people there right away, and they moved us to another room and carried everything for me (really nice). The location is amazing, and the shuttle will take you for free within a two mile radius...

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Helpful?
Thank Susan A
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Susan A, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Scott Starek General Manager

Boston, Massachusetts
Reviewed April 20, 2016

This is a relatively standard Courtyard Marriott. Pros of the place: very convenient location to Case Western campus, many nearby restaurants and attractions, very quiet, good size rooms that were laid out with an eye to comfort and convenience for working. WiFi worked well. Cons: Was surprised by the lack of attention to cleanliness. For instance, very clearly neither the...

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Helpful?
Thank Corny S
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Corny S, I'm glad that our location and room design were well suited to your travels. I'm sorry for any lapses with regards to cleanliness. Reflections like yours, which highlight what we are doing well and areas for improvement, allow us to monitor and enhance our guest experience. Thank you for your time in reviewing your stay, and we...

Chicago, Illinois
Reviewed April 9, 2016

Room is pleasent, clean, comfy bed. Nice shower. The shuttle around campus is very handy. Breakfast is ok - allow a little extra time, they don't have a huge staff. Valet parking is easy. Free wifi. Pleasant staff

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Thank edal2012
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear edal2012, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our great location and ample amenities. Thank you for staying with us and we look forward to seeing you again. Best, Scott Starek General Manager

New York City, New York
Reviewed February 25, 2016

My first impression was when I arrived the valet attendants were sitting inside arguing with one another which was a little unsettling. However, I proceeded to check in and when I got off the elevator the carpet to my room was not only dirty but over the course of my three day stay the same debris was on the floor...

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Helpful?
1Thank C W
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear C W, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from Marriott. The details definitely do make a trip and we regret we missed the mark. Your feedback...

connecticut
Reviewed February 18, 2016

Not much to say. The bed was firm (which I like). Good pillows and good room lighting. No views. Very busy in lobby in the morning so it takes a while to get car from valet even with calling ahead. Has a more classic than modern feel. The bathroom was nice. I'd stay for convenience again if visiting CWRU.

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Thank santonez
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear santonez, We’re pleased to hear our clean hotel, comfortable bed, and convenient location made for an enjoyable stay. Reflections like yours allow us to monitor our guest experience. We look forward to seeing you again soon! Best, Scott Starek General Manager

Canton, MA
Reviewed February 15, 2016

We stayed here so my daughter could visit CWRU. The location was a few minutes walk from the University. The staff was friendly, the room was very nice, and the food in the restaurant was very reasonably priced - probably the best value food I've seen in a hotel. My only "beef" with my stay was that there was really...

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Helpful?
1Thank avandangelika
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear avandanelika, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable overall; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Scott Starek General Manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Courtyard by Marriott Cleveland University Circle hotel is close to many area businesses, art museums, shopping, dining and is close to popular attractions such as the Cleveland Orchestra, Rock and Roll Hall of Fame and Little Italy. Our Cleveland hotel is also within walking distance to University Hospital and Case Western Reserve University. Cleveland Clinic is also a short distance away (1mi). Rest in comfort with our custom bedding and stay productive with free wireless high speed internet and local phone calls. In the morning, fuel up with a satisfying breakfast in our Courtyard Bistro and come back for dinner and cocktails at an affordable price. Rejuvenate in the heated Indoor Pool and on site Fitness Center. ... more   less 

Additional Information about Courtyard Cleveland University Circle

Address: 2021 Cornell Rd, Cleveland, OH 44106-3808
Location: United States > Ohio > Cleveland
Price Range: $180 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland University Circle 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard Cleveland University Circle Ohio
Hotel Style:
#13 Romantic Hotel in Cleveland
#14 Family Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Cleveland University Circle staff and other travelers.
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Questions? Get answers from Courtyard Cleveland University Circle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Case families...book early. It sells out fast for graduation and other university events.”
S8181BQmelissam, 1 week ago | Read review
“High rooms on north side have great view of University Circle area”
Hoyaone, Dec 5, 2016 | Read review
“6th Floor was very quiet”
E4000KOtracyc, Oct 31, 2016 | Read review
“Higher floors are better - less street noise from hospitals/universities”
NeuroscienceYogi, Oct 14, 2016 | Read review
“ask for a corner room”
996raymondl, Sep 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question