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Courtyard Cleveland University Circle

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Courtyard Cleveland University Circle
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200 Reviews from our TripAdvisor Community

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Showing 194: English reviews
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Mendham, New Jersey
Reviewed 1 week ago

Stayed at the hotel over the weekend for a function for my son, who attends Case Western. It was very convenient to the University plus they provide a shuttle service within a three mile radius. This was the best thing about the hotel. Basically, the hotel was adequate. Staff was courteous. But in my impression, if they want to get...

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Helpful?
Thank jteam2
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear jteam2, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit....

Reviewed 1 week ago via mobile

We stayed at many Courtyards in the past and this one met our expectations. The room was nice but could have been cleaned a little better. The desk tops and furniture were dusty. Parking is by mandatory valet at $20 a day. This is to be expected in the city. Valet service personnel were very nice. Check in went smoothly....

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Helpful?
Thank David W
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear David W, We're happy to hear from you. It's great to know that you enjoyed our central location. We value your feedback which highlights our successes and areas for improvement as it allows us to monitor and improve upon the guest experience. We hope to have the opportunity to provide you with a flawless say the next time you...

chicago
Reviewed 2 weeks ago

Well, it's a Marriott Courtyard but not one of the nicer ones. The hotel is located in a convenient university circle spot but in an alley tucked behind a strip shopping center. The "lobby" doesn't really have a check in desk but, rather, two little stands where extremely nice service people check you in. It feels awkward. The "lobby" is...

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Helpful?
Thank bowwowwow
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear bowwowwow, Thank you for staying with us. Our hotel has the modern Courtyard brand design, but I regret that it was not to your liking. We value your feedback and will take it under consideration as it continually monitor our guest offerings. We appreciate your patronage to the Marriott family of hotels. It was our pleasure to host you....

Reviewed 3 weeks ago

this was a great place to rest and relax during the time of a serious family emergency. The hospitality whenever we walked in by Anastasia was amazing. Amy was our transportation expert, restaurant expert, and had a vast experience in all areas. The valet service was awesome, even when we sent them to retrieve packages from the car more than...

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Helpful?
Thank Candi Y
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Candi Y, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. Thank you for choosing us. Sincerely, Scott Starek General Manager

Pittsburgh, Pennsylvania
Reviewed December 5, 2016

Lots of good things about this property. Spacious, inviting rooms with lots of plugs for devices. Large clean bathroom. Fast and efficient check-in and valet (which is important as valet parking is the only option). The Bistro had an appetizing selection of food and a good selection of local beers. The decor is modern yet warm and inviting. There were...

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Helpful?
Thank Hoyaone
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Hoyaone, We are thrilled to hear that we provided you with a comfortable stay. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We hope to have the opportunity to host you again....

Kalamazoo, United States
Reviewed November 23, 2016

This hotel was very nice. Rooms were clean and spacious. The staff were friendly and helpful. Conveniently located close to the Cleveland Clinic. Bistro serves Starbucks coffee. Also there is a Starbucks right next door.

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Helpful?
Thank dencrocket
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear dencrocket, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Scott Starek General Manager

Montreal, Canada
Reviewed November 3, 2016

Great hotel with nice large rooms. Decent bistro on the ground floor for business travelers who don't have time to go out. A little bit off the city center path so if you are there for a leisure trip, know that you'll most likely need to cab to get downtown.

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Helpful?
Thank Jade C
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Jade C, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our comfortable accommodations and amenities. There is no better compliment than a return visit, so we hope to see you again soon. Best, Scott Starek General Manager

Reviewed October 31, 2016

I was in town for a visit to Case Western Reserve University. The hotel is spotlessly clean and staffed by very friendly personnel. The room is HUGE and nicely appointed. It was quiet, a great sleep and the free WIFI worked really well (even when streaming on multiple devices. The breakfast (with Starbucks coffee) is really lovely, and I ended...

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Helpful?
Thank Tracy C
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Tracy C, On behalf of our entire team I would like to thank you for your sincere review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback, both positive and areas for improvement, allows us...

State College, Pennsylvania
Reviewed October 14, 2016

Excellent and beautifully designed room with very nice aesthetics in excellent condition. Although I was able to get wi-fi easily on my smartphone, I was unable to get it on my laptop, despite a lot of effort. I did not call the 1-8XX helpline as I feel that when you're paying that much for a room of this quality, it...

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Helpful?
Thank NeuroscienceYogi
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear NeuroscienceYogi, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our great location and modern accommodations. I have noted your feedback regarding the internet, a/c & in-room tea service. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area....

Batavia, Ohio
Reviewed September 20, 2016

Check in and other services were quick and friendly. Only flaw was the lack of onsite parking. Valet is your best bet although during my arrival their were more than a dozen vehicles awaiting service creating a tangled backup. Nearby lots are all hourly parking rates deterring long term parking. Rooms are spacious and well appointed. We did not eat...

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Helpful?
Thank Raymond L
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Raymond L, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, friendly staff, and convenient location made for an enjoyable stay. Along with providing us with an area of opportunity in parking, your...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Courtyard by Marriott Cleveland University Circle hotel is close to many area businesses, art museums, shopping, dining and is close to popular attractions such as the Cleveland Orchestra, Rock and Roll Hall of Fame and Little Italy. Our Cleveland hotel is also within walking distance to University Hospital and Case Western Reserve University. Cleveland Clinic is also a short distance away (1mi). Rest in comfort with our custom bedding and stay productive with free wireless high speed internet and local phone calls. In the morning, fuel up with a satisfying breakfast in our Courtyard Bistro and come back for dinner and cocktails at an affordable price. Rejuvenate in the heated Indoor Pool and on site Fitness Center. ... more   less 

Additional Information about Courtyard Cleveland University Circle

Address: 2021 Cornell Rd, Cleveland, OH 44106-3808
Location: United States > Ohio > Cleveland
Price Range: $186 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland University Circle 3*
Number of rooms: 153
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com and Booking.com so you can book your Courtyard Cleveland University Circle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Cleveland University Circle Ohio
Hotel Style:
#13 Romantic Hotel in Cleveland
#14 Family Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Cleveland University Circle staff and other travelers.
8 questions
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Questions? Get answers from Courtyard Cleveland University Circle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High rooms on north side have great view of University Circle area”
 of 5 bubbles Hoyaone, Dec 5, 2016 | Read review
“6th Floor was very quiet”
 of 5 bubbles E4000KOtracyc, Oct 31, 2016 | Read review
“Higher floors are better - less street noise from hospitals/universities”
 of 5 bubbles NeuroscienceYogi, Oct 14, 2016 | Read review
“ask for a corner room”
 of 5 bubbles 996raymondl, Sep 20, 2016 | Read review
“We stayed on 4. The elevators were fast.”
 of 5 bubbles MichaelF843, Jul 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question