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InterContinental Hotel Cleveland

Booking.com$216*
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Certificate of Excellence
GreenLeadersSilver level
05/14/2017 05/15/2017
1 room 2 adults 0 children
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InterContinental Hotel Cleveland
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517 Reviews from our TripAdvisor Community

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Memphis, TN
Reviewed 3 days ago NEW

I spent 4 days here for a seminar and really liked the hotel. Clean, modern, luxury property. The food for the seminar was delicious. The staff were friendly and smiled constantly and were quick to offer you an extra cup of coffee or whatever you wanted.

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Helpful?
Thank Memphis_gal_8
Michigan
Reviewed 6 days ago NEW

I've stayed at some pretty nice places in my travels. But never have I had the kind of service I received during our stay at the Intercontinental Hotel. My Father and I came to the Cleveland Clinic and chose this hotel due to its proximity to the Clinic. The Skywalk between the Intercontinental and the Cleveland Clinic meant not having...

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Helpful?
Thank LSimone
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear LSimone, I am thrilled to learn that you were "wowed" on your recent Cleveland visit. It is great that you liked your room and how spotless our Hotel was. I will ensure our staff learns of your comments on how their assistance impacted your stay. Thank you for your comments on the beds in your room. We will definitely...

Apollo Beach, Florida
Reviewed 6 days ago NEW

I had the opportunity to visit one of my top customers in Cleveland, Ohio recently and they recommended that I stay at the InterContinental Hotel in Cleveland. It was a fantastic experience all the way around. The staff was amazing, the room spacious and clean and the local restaurant food was perfect.

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Helpful?
Thank Virginiabuckmaster
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear Virginiabuckmaster, I am thrilled to learn that you had a fantastic experience at our Hotel recently. Thank you for sharing your experience. I will ensure our staff is made aware of your comments. Please do not hesitate to visit with us on your future Cleveland trips. Warm Regards, Sherice Brown Administrative Assistant to the Hotel Manager

Mobile
Reviewed 1 week ago NEW

ICHC has been our place to stay when we visit Cleveland. Service is prompt and friendly, rooms are clean and comfortable. Front desk has always meet our needs. We've stayed at ICH in other countries and have always been very pleased.

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Helpful?
Thank B6351DHthomas
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear B6351DHthomas, We are happy to learn that you have always had good experiences when you stay with us. We look forward to continuing to provide five-star experiences for you on your future visits. Warm Regards, Sherice Brown Administrative Assistant to the Hotel Manager

Pittsford, New York
Reviewed 1 week ago

The hotel was welcoming, clean and quiet. We always stay here when we go to the Cleveland Clinic for doctor appts. It never disappoints us, so we are comfortable coming back to this reliable hotel adjoining the hospital.

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Helpful?
Thank Stonefield101
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear Stonefield101, We are happy to realize that you have had consistently great stays with us. Thank you for taking some time to write us this review. We hope that on your next Cleveland visit, which is hopefully on more leisurely terms, we will have the pleasure of hosting you again. Warm Regards, Sherice Brown Administrative Assistant to the Hotel...

Danbury, Connecticut
Reviewed 1 week ago

Was Very satisfied with everything.. The beds were very comfortable and the Front desk was very Nice. Maybe could have used an extra person to help out at the busy times, when I checked out at 1pm, there was a 7 person line, for me, it was not a big problem because I left plenty of time to get to...

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Helpful?
Thank edwarde922
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear edwarde922, It is good to learn that you had a "first class" stay with us recently. We sincerely appreciate your feedback and hope to have you back with us on future Cleveland trips. Warm Regards, Sherice Brown Administrative Assistant to the Hotel Manager

Columbus, Ohio
Reviewed 1 week ago

My wife and I drove to Cleveland from Columbus, OH, on April 18 and stayed at the InterContinental Hotel Cleveland in preparation for a consult at the Cleveland Clinic on the 19th. The hotel is located right in the middle of the Cleveland Clinic campus and connected to the various departments via the Skyway bridge that was exceptionally convenient. We...

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Helpful?
Thank gataylor2009
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear gataylor2009, Many thanks for your wonderful comments about your recent stay with us. We are thrilled to learn that you enjoyed several aspects of your stay including staff interaction, the view from your room, the amenities in your room and the food offered at our club lounge. I will ensure our staff has an opportunity to read your review...

Reviewed 2 weeks ago

I had a great one night stay. Everyone was friendly and attentive. Rooms were clean, Excellent bath. Front desk personnel were fantastic. Valets were great and very friendly. Terrance, who took our luggage to room on arrival was professional, courteous, and very informative when asked questions. My testing ran over my 2pm checkout time with my IHG membership. They were...

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Helpful?
Thank Ken C
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear Ken C, We are pleased to know that your stay with us went very well. Thank you for taking the time to share your feedback! We look forward to providing you with another 5 star experience on your next trip to Cleveland. Warm Regards, Sherice Brown Administrative Assistant to the Hotel Manager

Cincinnati, Ohio
Reviewed 2 weeks ago

My wife and I stayed at the InterContinental while visiting the Cleveland Clinic for testing. The Hotel and staff were fantastic. The room was spacious and clean. We had questions about directions to certain areas and had no problem getting them from the staff. If I had a suggestion I would ask that a sign warning of the speed bump...

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Helpful?
Thank rogersD5187HI
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear rogersD5187HI, Thank you so very much for your review. Glad to know that you had a great stay with us recently and that our staff took good care of you. We very much appreciate your recommendation regarding our driveway, as safety is very important to us. Be sure to visit with us the next time you come to Cleveland....

Indianapolis, Indiana
Reviewed 2 weeks ago

love the room/bathroom- spacious - close to elevators - but was not bothered by noise- Food ( room service and Resto Table 45) Ok but NOt stellar -- The Taiwan hot pot is a good try , but Chef had not tasted Taiwanes/Chinese food --TOO salty-

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Thank Elizabeth L
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear Elizabeth L, We are happy that you liked your room as well as Room Service and our Table 45 Restaurant. Thank you for your comments on our Taiwan dish. We appreciate this feedback and will use it as an impetus to improve. We look forward to providing you with continued great guest service on your next visit. Warm Regards,...

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05/14/2017 05/15/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The InterContinental Cleveland is situated on the campus of the prestigious Cleveland Clinic, less than two kilometres (one mile) from the University Circle cultural and arts district. Legacy Village shopping and entertainment, the Rock and Roll Hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach. ... more   less 

Additional Information about InterContinental Hotel Cleveland

Address: 9801 Carnegie Ave, Cleveland, OH 44106-2100
Location: United States > Ohio > Cleveland
Price Range: $137 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Hotel Cleveland 4.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Intercontinental Cleveland
InterContinental Hotel Cleveland Ohio
Hotel Style:
#2 Green Hotel in Cleveland
#5 Luxury Hotel in Cleveland
#13 Business Hotel in Cleveland
#13 Family Hotel in Cleveland
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Questions & Answers

Here's what travelers have asked, with answers from InterContinental Hotel Cleveland staff and other travelers.
4 questions
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Questions? Get answers from InterContinental Hotel Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club level rooms are floors 12, 14, and 15. The Club Lounge is located on 14, so a room on the 14th floor is the most convenient.”
gataylor2009, 1 week ago | Read review
“Away from elevators”
R2736SAkenc, 2 weeks ago | Read review
“Lower floors have views of roofs and such.”
martinmF7513GC, 3 weeks ago | Read review
“If you plug your phone or lap-top into the bedside lamp to recharge overnight you will be disappointed. The power port only works when the light is switched on.”
ChrisC543, Mar 22, 2017 | Read review
“Great hotel if proximity to Cleveland Clinic campus is necessary, plus beautiful rooms and great staff.”
directorcw, Mar 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$216* /night
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TripAdvisor$216
HotelQuickly$304
InterContinental$216
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*Disclaimer
Prices are for 1 room, 2 adults
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