We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

InterContinental Hotel Cleveland

Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel deals
9801 Carnegie Avenue, Cleveland, OH 44106
Special Offer
Book Direct and Save
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
InterContinental Hotel Cleveland
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

429 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 418: English reviews
Norway
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a standard business hotel. The staff is friendly and the rooms are specious. The breakfast area is nice and the staff is friendly and helping. If you attend at conference is this the right location.

Helpful?
Thank Thomas L
Atlanta, Georgia
Level Contributor
161 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice hotel. Compares favourably with some of the finest. I can't really comment on the restaurant or food service except for a minor run in with Room Service. I ordered Eggs Benedict off their menu. A very pleasant person took the order, 5 minutes later I got a phone call,"Sorry no Hollandaise sauce" . "Ok, I understand that'll be... More 

Helpful?
Thank 2013CTB
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear 2013CTB, Thank you for your feedback regarding your stay at the InterContinental Hotel Cleveland. While I am pleased to hear you had wonderful service from our Front Office and enjoyed your accommodations, I am sorry to note you had issues with Room Service. I have shared your review with our Food and Beverage Team, so that they can address... More 

Upper Sandusky, Ohio
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay much. Regina and Kali at front desk greeted us with a friendly smile.The rooms were wonderful. The breakfast buffet was splendid and Chef Greg Gordon was good at his job , with a smile. Loved the breakfast - a wonderful array of colorful and tasty breakfast food. I am a Travel writer - book - "... More 

Helpful?
Thank kaatok
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear kaatok, Thank you for your review of the InterContinental Hotel Cleveland. It is wonderful to know you had such an enjoyable stay, and I will be sure to share your compliments with Regina, Kali, and Chef Greg. I'm happy to hear they made such a positive impression during your stay! Warm Regards, Chelsey Felty More 

Pittsburgh
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located east of downtown, near the Museums and fancy hospitals, this airy, modern hotel hits all the right notes. Friendly valet and front desk. Did not sample the restaurant as our trip was short. Comfortable bed, good sized room, solid shower, nice amenities.

Helpful?
Thank DRCPittsburgh
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear DRCPittsburgh, Thank you for commenting on your stay at the InterContinental Hotel Cleveland. I'm pleased you enjoyed your stay! If you didn't have a chance this trip and you plan on visiting again, I recommend that you check out the Western Reserve Historical Society. They have some wonderful items on display, including the Grand Carousel from Euclid Beach Park!... More 

Dayton,Mt.
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, great service, nice restaurants. Excellent location to clinic where we went to support a friend. We were only there a week but it was very pleasant and we would recommend it to anyone but especially anyone going to the Cleveland Clinic.

Helpful?
1 Thank Pvtycby
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Hello, Pvtycby~ Thank you for reviewing your stay at the InterContinental Hotel Cleveland. It's wonderful to know you had a pleasant stay! I hope that your friend is doing well from their visit to the Cleveland Clinic. Thank you for recommending us. We'd love to have you stay with us again the next time you visit Cleveland! Warm Regards, Chelsey... More 

Pittsburgh PA
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is lovely and people very friendly, very very clean and upscale. The club level is great, gives a nice break throughout the day. The hotel is particularly nice if you are visiting the Cleveland Clinic, it is most convenient to take a break in between procedures.Check out the map on the clinic website to see the skywalks and... More 

Helpful?
1 Thank BBLovesToTravel
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Hello, BBLovesToTravel~ Thank you for this wonderful review of the InterContinental Hotel Cleveland! It's so great that the service from our staff and the accommodations had a positive influence on your stay. And I have to agree, the Skyway is a convenient feature! We're so lucky to be connected to the Clinic by it, especially when the Cleveland weather turns... More 

Canton, Ohio
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this past weekend i attended a wedding at the intercontinental. the accommodations were top rate and the service was good. everyone was very helpful. the rooms were clean and the bed very comfortable. valet parking was great

Helpful?
1 Thank proflaw4169
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Hello, proflaw4169~ Thank you for commenting on your stay at the InterContinental Hotel Cleveland. It's great that your accommodations, service, and Valet experience had such a positive impact! I hope you had a wonderful time at the wedding with friends and family. Warm Regards, Chelsey Felty More 

Detroit, Michigan
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night in standard room for a conference at Cleveland clinic. Room was great, modern, spotless, comfortable bed, very nice bathroom, small fridge kept my food cold. Free wifi works great. Didn't hear any noise at night. Note hotel parking can be expensive but you can easily park across the street at Cleveland clinic p2 lot for ten dollars... More 

Helpful?
1 Thank detroitraveler15
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear detroitraveler15, Thank you for taking a few moments to review your stay at the InterContinental Hotel Cleveland. I'm happy to hear you enjoyed your accommodations! I hope that you will stay with us again the next time you are in Cleveland. Sincerely, Chelsey Felty More 

Rhode Island
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good if somewhat expensive hotel on the campus of the Cleveland Clinic. A short cab ride to University Circle and Little Italy, Art Museum. Very good restaurant. Buffet breakfast pricey but so is the a la carte breakfast menu, so buffet seems like a good deal if you are going to have something more than coffee and toast. Unfortunately... More 

Helpful?
1 Thank RIItalophile
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear RIItalophile, Thank you for reviewing your stay at the InterContinental Hotel Cleveland. It sounds like you had an all around nice stay, but I'm sorry you were billed for water that you did not use. I'm going to forward your comments to our Front Office Manager and ask her to look into this. Thank you for bringing it to... More 

Dominican Republic
1 review
5 of 5 stars Reviewed 5 weeks ago

The people is very friendly. specially in the lounge bar located in the 14th floor. Anntoniette Peterson is a very special and lovely person. I love her. Is located in an strategic place. You could go walking to the Hospital by the skyway. It is a Rite Aid pharmacy close to the hotel.

Helpful?
Thank elsadeattias
Chelsey F, Administrative Assistant to the Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear elsadeattias, Thank you for your review of the InterContinental Hotel Cleveland. I will share your kind comments with Antoinette! I'm so glad that she was able to make your stay special. Sincerely, Chelsey Felty More 

Questions? Get answers from hotel staff and past guests. Ask a question

352 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (66)
Viewed
Bathroom (12)
Viewed
Room/Suite (14)
Viewed
View from Room (5)
Viewed
Dining (3)
Viewed
Hotel & Grounds (2)
Viewed
Other (30)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (205)
Viewed
Amenities (22)
Viewed
Junior Suite with King Bed (26)
Viewed
One King Bed Standard Room (24)
Viewed
Dining (62)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (81)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (24)
Viewed
Dining (9)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (7)
Viewed
Other (31)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cleveland hotels
0.3 mi away
InterContinental Suites Hotel Cleveland
0.3 mi away
DoubleTree by Hilton The Tudor Arms Hotel
3.7 mi away
The Westin Cleveland Downtown
Show Prices
Show Prices
Show Prices
3.5 mi away
Metropolitan at The 9, Autograph Collection
3.7 mi away
Hyatt Regency Cleveland at The Arcade
0.9 mi away
Glidden House
Glidden House
#11 of 38 in Cleveland
4.5 of 5 stars 547 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The InterContinental Cleveland is situated on the campus of the prestigious Cleveland Clinic, less than two kilometres (one mile) from the University Circle cultural and arts district. Legacy Village shopping and entertainment, the Rock and Roll Hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach. ... more   less 

Additional Information about InterContinental Hotel Cleveland

Address: 9801 Carnegie Avenue, Cleveland, OH 44106
Location: United States > Ohio > Cleveland
Price Range: $157 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Hotel Cleveland 4.5*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Hotwire, Odigeo, Travelocity, Expedia, Priceline and Jetsetter so you can book your InterContinental Hotel Cleveland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Cleveland
InterContinental Hotel Cleveland Ohio
Hotel Style:
#2 Green Hotel in Cleveland
#6 Luxury Hotel in Cleveland
#13 Family Hotel in Cleveland
#13 Business Hotel in Cleveland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay