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InterContinental Cleveland, an IHG Hotel

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9801 Carnegie Ave, Cleveland, OH 44106-2100
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Traveler (151)
Room & Suite (152)
Dining (83)
What is Travelers’ Choice?
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Cleveland, an IHG Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 40 hotels in Cleveland
Location
4.6
Cleanliness
4.7
Service
4.6
Value
4.3
Travelers' Choice
GreenLeaders Silver level
Our elegant, AAA Four-Diamond hotel features well-appointed rooms, exclusive amenities, state-of-the-art meeting space, and a convenient indoor skyway connected to the Cleveland Clinic. Minutes from University Circle, the Rock and Roll Hall of Fame and Little Italy, InterContinental® Cleveland offers an ideal midtown location for uncovering all the city has to offer. Replete with thoughtful details and exceptional service, our Cleveland hotel delivers an elevated experience.​
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Shuttle bus service
Conference facilities
Banquet room
Valet parking
Wifi
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
1517Reviews14Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Dianne R wrote a review Sep 2022
1 contribution
Booked this hotel for 10 days for prior to and post surgery. Hospital transport wheeled us directly to our hotel room once discharged. The rooms are spacious enough to move around in. Wish the tvs were smart tvs so you could sign onto Netflix, Amazon etc. we stayed on a club floor which included hot breakfast, lunch snacks and warm tapas for dinner. Adult beverages are available during evening service. If your the caretaker of a surgery patient you need this service! Staff was very friendly and accommodating. Annoinette Peterson in the club area even sent a get well card to my husband!
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: Club floor is worth it if it’s a hospital stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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maryevslin wrote a review Sep 2022
Stowe, Vermont38 contributions7 helpful votes
The hotel is connected to the cardiac hospital at the Cleveland Clinic. I stayed for 20 days spending days at the hospital and walking back through the bridge to my room in the evening. Taking a room on the upper floors entitles one to use of the executive lounge. The 3 women who run the lounge are very kind and efficient. They serve a very nice breakfast, tea ( which I did not partake of) and a light dinner which was all I could eat after days at the hospital. There is also a very large, clean gym available and almost always empty.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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johnNY7102 wrote a review Aug 2022
85 contributions11 helpful votes
Stayed here while a family member was evaluated for a condition at the Clinic. Was definitely the right choice. For extra space we booked a suite. Staying on the Conceage floor was worth the extra expense. Staff was exceptionally helpful, service was great. We did either in room dining or items from the Club Lounge, both were very good. Our only complaint was the HVAC. We were on an upper floor and it was very noisy.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robert R wrote a review Jul 2022
Grove City, Ohio7 contributions3 helpful votes
stayed here because of visit to the Cleveland Clinic, this place was great, the rooms were nice and clean. very convenient to the clinic, there is a walkway to the Clinic if you dont want to go outside. Staff was top notch. My wife stayed here while I had surgery and we stayed on the 14th floor and access to the lounge on that floor. This place was a Godsend for my wife while i was recuperating from my surgery. All the ladies who work at the lounge are the best! My wife got to know them all very well during her stay there, and all 3 of them are the best! In all honesty this hotel made my wifes stay much more tolerable, its well worth the money to stay here.....
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kim00 wrote a review Jun 2022
Houston, Texas50 contributions42 helpful votes
We just returned from 9 days at this hotel which we chose because it is on the Cleveland Clinic campus and connected by Skyway to everything you need related to cardiovascular needs. We booked on the concierge level mainly because reviews on the service there were so strong and we thought it would be nice to have a bit of “home away from home” outside a hotel room while going through the stress of heart valve surgery. I want to single out the team there, in particular Antoinette, for really going above and beyond to deliver and relate to the customers. Truly special employees. But similar to other reviews, I would say food was limited and not consistently good. Things seemed to be in short supply as well: one morning I overheard Antoinette on the phone trying to locate Raisin brand cereal which a client ate every day and she had to go procure it from elsewhere in the hotel to make it seamless for the client. Bottom line is concierge level is worth it for the staff but hotel needs to improve on a few things to complement them and make the price differential worth it. Like other reviews, we were treated like royalty checking in but housekeeping was lax. Keurig coffee not replaced for several days, mini bar purchase never replaced, things like that which should not happen at a hotel of this standard and price. Hotel was clean but feels dated.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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c s wrote a review May 2022
4 contributions1 helpful vote
While in Cleveland for medical visits we stayed at the club level of the Intercontinental. Fantastic service by our concierge Antoinette Peterson. She was so accommodating and we really enjoyed her. Breakfast at the lounge was very good. Cocktails in the club lounge were on the limited side and not really a functional bar but the bar at the restaurant Table 45 is outstanding. The hotel use to be 5 star. I would consider it 4 star now. Carpets, tables, etc. are worn. The staff and service though are great!
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Laura L wrote a review May 2022
Jacksonville, Florida203 contributions94 helpful votes
We were on the club floor which was great. Breakfast, tea and snacks before dinner were served each day. The ladies of the club made it feel more like a home, they knew our names and looked after us. The suite was perfect to allow guests. My sister and friend came to help me through my husband's surgery. The hotel connects directly to the Cleveland Clinic so you aren't leaving the hospital campus when you head back to your hotel room. It is not a five star hotel, but it was perfect for being so close to the hospital.
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Date of stay: February 2022
Location
Cleanliness
Service
Room Tip: club floor!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Marianne H wrote a review May 2022
7 contributions
We stayed here on our visit to Cleveland Clinic. Friendly, helpful staff and attached skyway to Clinic makes it so convenient. We stayed on Club level and want to send a big thank you to Anntoinette Peterson, front deck concierge agent. She was always so friendly and willing to help us with anything we might need.
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: We chose Club Level - more money but more benefits. We felt it was well worth the difference in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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DavidMoore2328 wrote a review May 2022
Philadelphia, Pennsylvania115 contributions45 helpful votes
We stayed on the 14th floor, and want to particularly shout out Antoinette Peterson who handles her (sometimes tough gig) with grace, class, and efficiency. Always a wonderful place to stay when we're visiting Case Western Reserve University.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kjaffe1964 wrote a review May 2022
Irvine, California7 contributions4 helpful votes
The hotel was extremely convenient, clean and the staff very responsive. Restaurant was also great! The Club Room staff of Antoinette, Burnadette and Monica were positively incredible and couldn't imagine a nicer trio of ladies that were accommodating and super sweet.
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Date of stay: May 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$308 - $367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental cleveland
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
294
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Frequently Asked Questions about InterContinental Cleveland, an IHG Hotel
Which popular attractions are close to InterContinental Cleveland, an IHG Hotel?
Nearby attractions include Cleveland Orchestra at Severance Hall (0.6 miles), Cleveland Museum of Art (0.6 miles), and University Circle (0.6 miles).
What are some of the property amenities at InterContinental Cleveland, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Cleveland, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Cleveland, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Cleveland, an IHG Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to InterContinental Cleveland, an IHG Hotel?
Conveniently located restaurants include Table 45, The Canopy Mediterranean Grill, and Urban Kitchen.
Are there opportunities to exercise at InterContinental Cleveland, an IHG Hotel?
Yes, guests have access to a fitness center and a sauna during their stay.
Does InterContinental Cleveland, an IHG Hotel have an airport shuttle?
Yes, InterContinental Cleveland, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Cleveland, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Cleveland, an IHG Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to InterContinental Cleveland, an IHG Hotel?
Many travelers enjoy visiting USS Cod Submarine Memorial (3.9 miles), Heinen's Downtown (3.5 miles), and West Side Market (4.5 miles).