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InterContinental Cleveland

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9801 Carnegie Ave, Cleveland, OH 44106-2100
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (151)
Room & Suite (136)
Dining (79)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Cleveland
Updated 08/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 40 hotels in Cleveland
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
InterContinental Cleveland is a AAA Four-Diamond rated property situated on the campus of the prestigious Cleveland Clinic, less than two kilometres (one mile) from the University Circle cultural and arts district. Legacy Village shopping and entertainment, the Rock and Roll Hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
24-hour security
Concierge
Wifi
Sauna
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Meeting rooms
Fax / photocopying
Gift shop
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
1,382Reviews12Q+A100Room tips
Traveler rating
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Popular mentions
vincentlee255 wrote a review Yesterday
3 contributions1 helpful vote
The staff was very friendly and accommodating. The room and facilities were very clean and very quiet. The only criticism that I would have is the fitness center. Half of the machines were out of order and there’s no WiFi there either. Also, it would be nice to have real glasses and coffee mugs in the room. The paper and plastic cups really doesn’t match the luxurious feel of the room. Otherwise, I love staying here.
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Review collected in partnership with this hotel
Date of stay: September 2020
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Sandra F wrote a review Sep 16
1 contribution
This was a trip due to appointments at Cleveland Clinic. Being so close to hospital is a big help especially when you have to come the day before due to a 4+ hour drive. Room was spotless and mattress very comfortable. Fridge and microwave would have been appreciated amenities. TV channels limited.
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Review collected in partnership with this hotel
Date of stay: September 2020
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Sleep Quality
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Response from Ashley M, Owner at InterContinental Cleveland
Responded 2 days ago
Dear Sandra F, Thank you so much for your review of our hotel. We're thrilled you enjoyed the well-appointed accommodations, amenities and found our location to be well-suited to your needs. We're happy to have offered you a pleasant experience despite the circumstances. Best, Ashley Marketing Manager
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Clay S wrote a review Sep 10
Cleveland, Ohio1 contribution
The experience so far has been amazing! The staff has been really helpful and friendly. Coming from a Chef who lives in Lexington, Ky the restaurant located inside (C2) has an excellent menu. Overall it has been 10/5 rating so far!
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Date of stay: September 2020
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JaC wrote a review Sep 1
1 contribution
I was a guest at the Intercontinental for a week when my husband was ill and had surgery. The staff at the hotel, recognizing it was a stressful and lonely time for me unintrusively went out of their way consistently to not only meet my safety, food and lodging needs in very gracious manner, but support ed me with their concern and helpfulness from Simimi the concierge, to the front desk staff Ian and Gabriel, to the shuttle drivers, to the wait staff at table 45 and the hostesses Anntoinette, and Bernadette in the club floor lounge: all were exceptional. Thank you for making a difficult time less so!
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Date of stay: August 2020
Value
Location
Service
Room Tip: Enjoyed the club level and room overlooking green space between hospital and out-ptient facilities.
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Response from Ashley M, Owner at InterContinental Cleveland
Responded 2 weeks ago
Dear jacL6617GH, Thank you for sharing your feedback with us. We take great pride in the service we provide to our guests and our team will be thrilled to know that they made your stay a pleasant experience despite the circumstances. We appreciate your accolades to Simmie, Ian, Gabriel, Anntoinette, Bernadette and the rest of our staff. We'll be sure to thank them for their hospitality. Warm regards, InterContinental Cleveland Team
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NatureloverKentucky wrote a review Aug 2020
Kentucky40 contributions12 helpful votes
We have stayed at this hotel before and it never fails to provide excellent rooms and service. The staff is wonderful. We ate at the hotel and the food in the restaurants was amazing. It is by far the cleanest hotel I've ever stayed in. They try to accommodate your every need. Will definitely be back. Bernadette is fantastic as well as the doorman. Couldn't be any better!
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Review collected in partnership with this hotel
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Ashley M, Owner at InterContinental Cleveland
Responded 2 weeks ago
Dear NatureloverKentucky, Thank you for your 5-star review and recommendations. We're thrilled that you enjoyed everything from the well-appointed accommodations to the dining experience and service you received from our staff. It was truly a pleasure to have had you as our guest and we hope it's not too long before we welcome you back. Warm regards, InterContinental Cleveland Team
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PRICE RANGE
$224 - $370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental cleveland
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
294
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Frequently Asked Questions about InterContinental Cleveland
Which popular attractions are close to InterContinental Cleveland?
Nearby attractions include Cleveland Museum of Art (0.6 miles), Cleveland Orchestra at Severance Hall (0.6 miles), and University Circle (0.6 miles).
What are some of the property amenities at InterContinental Cleveland?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Cleveland?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Cleveland?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to InterContinental Cleveland?
Conveniently located restaurants include Provenance and Provenance Cafe, Table 45, and The Canopy Mediterranean Grill.
Are there opportunities to exercise at InterContinental Cleveland?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at InterContinental Cleveland?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Cleveland offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to InterContinental Cleveland?
Many travelers enjoy visiting Wade Memorial Chapel (1.5 miles), USS Cod Submarine Memorial (3.9 miles), and Heinen's Downtown (3.5 miles).
Does InterContinental Cleveland have any great views?
Yes, guests often enjoy the city view available here.
Is InterContinental Cleveland accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.